dejavoo QD Terminal Line User manual

CHIP CREDIT SALE
1. Tap on the Credit icon on your terminal home screen.
2. Tap on the Sale icon.
3. Input the Sale Amount and press OK.
4. Tap (contactless only) or insert chip card.
5. If prompted, conrm the sale amount by tapping OK or
No. Conditional on the terminal’s conguration.
6. The transaction is processed. Sales receipts will print
with details of the transaction.
DEBIT SALE
1. Tap on the Debit icon on your terminal home screen.
2. Tap on the Sale icon.
3. Input the Sale Amount and press OK.
4. Tap (contactless only) or insert chip card.
5. If prompted, conrm the sale amount by tapping OK or
No. Conditional on the terminal’s conguration.
6. Customer enters PIN on encrypted terminal PIN pad or
encrypted external PIN pad and presses OK.
7. The transaction is processed. Sales receipts will print
with details of the transaction.
CREDIT CARD RETURN
1. Tap on the Credit icon on your terminal home screen.
2. Tap on the Return icon.
3. Input the Return Amount and press OK.
4. If prompted, conrm the return amount by tapping OK
or No. Conditional on the terminal’s conguration.
5. If prompted, input Manager Password (default
password is 1234).
6. Tap (contactless only) or insert chip card.
7. The transaction is processed. Return receipts will print
with details of the transaction.
VOID CREDIT TRANSACTION (CARD PRESENT)
1. Tap on the Credit icon on your terminal home screen.
2. Tap on the Void icon.
3. Input the Void Amount and press OK.
4. If prompted, conrm the void amount by tapping OK or
No. Conditional on the terminal’s conguration.
5. If prompted, input Manager Password (default
password is 1234).
6. Tap (contactless only) or insert chip card.
7. Enter the void transaction # and press OK.
8. The transaction is processed. Void receipts will print
with details of the transaction.
MANUALLY ENTERED SALE
1. Tap on the Credit icon on your terminal home screen.
2. Tap on the Sale icon.
3. Input the Sale Amount and press OK.
4. Manually input Card #.
5. Follow the cnp prompts (input exp. Date, zip code etc).
Conditional on the terminal’s conguration.
6. The transaction is processed. Sales receipts will print
with details of the transaction.
QUICK REFERENCE GUIDE
QD Terminal Line
These steps have been provided to assist you with your Android payment device with DvPay
(AURA) software. IMPORTANT: As well as the payment icons (ie Card, PIN Debit, EBT Food,
EBT Cash and Cash), the terminal’s idle screen also displays the following icons:
This terminal uses
Access to the FAVORITES menu
Access to the CORE menu
CALL ME feature
EMV Retail

VOID BY TRANSACTION # (CARD NOT PRESENT)
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap Void Transaction.
3. If prompted, input Manager Password (1234 default).
4. Tap By Transaction #.
5. Input Transaction # to be voided and press OK.
6. Conrm the void transaction by tapping Select.
7. If prompted, conrm the void amount by tapping OK or
Cancel. Conditional on the terminal’s conguration.
8. If prompted, input Manager Password (1234 default).
9. The void is processed. Void receipts will print with details
of the transaction.
REPRINT RECEIPT
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap Reprint Receipt.
3. If prompted, input Manager Password (1234 default).
4. Tap desired option (Last, By Transaction # or
By Card Number).
5. Follow prompts and transaction receipt prints.
CALL ME FEATURE (MUST BE ENABLED)
1. From the terminal main screen tap the icon.
2. If prompted, input Manager Password (1234 default).
3. Tap Call Me, under the support menu.
4. The terminal sends notication to the help desk and
you will receive a call back from a representative
with assistance.
WIRELESS ICONS
Wi- icon will blink when not connected.
It will remain static when connected successfully.
Battery charge indicator.
TERMINAL POWER OFF/REBOOT
1. Press the button on the side of the terminal
and hold until a menu appears on the screen, with the
following options: power o, reboot, airplane mode and
silent mode.
2. Select the option you desire by tapping on the screen.
SETTLE DAILY BATCH
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap Settle Daily Batch.
3. If prompted, input MANAGER PASSWORD (1234 default).
4. Terminal communicates with the host.
5. Settlement report prints.
PRINTING REPORTS
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap desired report type (Daily Report or
Summary Report).
3. If prompted, input Manager Password (1234 default).
4. Report prints.
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QUICK REFERENCE GUIDE
QD Terminal Line
EMV Retail