dejavoo QD Terminal Line User manual

QUICK REFERENCE GUIDE
QD Terminal Line
These steps have been provided to assist you with your Android payment device with DvPay
(AURA) software. IMPORTANT: As well as the payment icons (ie Card, PIN Debit, EBT Food,
EBT Cash and Cash), the terminal’s idle screen also displays the following icons:
CHIP/CONTACTLESS SALE
1. From the idle screen, enter the amount of the
transaction you want to process and press OK.
2. The default transaction will be Sale.
3. Choose the payment type the customer will use.
Options are Card and PIN Debit.
4. If congured, terminal will prompt to Select or
Input Tip amount.
5. When prompted, tap or insert the card. If required
(debit), enter PIN number.
6. Transaction will be processed and once approved, a
receipt will print out.
CREDIT CARD RETURN
1. From the idle screen, enter the amount of the
transaction you want to process and press OK.
2. The default transaction will be Sale. Tap on the >at the
top of the screen to select Return.
3. Choose the payment type the customer will use.
Options are Card and PIN Debit.
4. Conrm the amount of the Return. If prompted, input
Manager Password (default password is 1234).
5. When prompted, tap, insert or manually enter the
card number.
6. Transaction will be processed and once approved, a
receipt will print out.
VOID BY TRANSACTION NUMBER
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap Void Transaction.
3. If prompted, input Manager Password (1234 default).
4. Tap By Transaction #.
5. Input Transaction # to be voided and press OK.
6. Conrm the void transaction by tapping Select.
7. If prompted, conrm the void amount by tapping OK or
Cancel. Conditional on the terminal’s conguration.
8. If prompted, input Manager Password (1234 default).
9. The void is processed. Void receipts will print with
details of the transaction.
MANUALLY ENTERED SALE
1. From the idle screen, enter the amount of the
transaction you want to process and press OK.
2. The default transaction will be Sale.
3. Choose the payment type the customer will use.
Options are Card (credit) EBT Food, EBT Cash.
4. If congured, terminal will prompt to Select or
Input Tip amount.
5. When prompted to tap, swipe or insert card, tap on
the screen and key in card number and follow further
screen prompts.
6. Transaction will be processed and once approved, a
receipt will print out.
This terminal uses
Access to the FAVORITES menu
Access to the CORE menu
CALL ME feature
Restaurant with True Cash Discount

REPRINT RECEIPT
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap Reprint Receipt.
3. If prompted, input Manager Password (1234 default).
4. Tap desired option (Last, By Transaction # or
By Card Number).
5. Follow prompts and transaction receipt prints.
CALL ME FEATURE (MUST BE ENABLED)
1. From the terminal main screen tap the icon.
2. If prompted, input Manager Password (1234 default).
3. Tap Call Me, under the Support Menu.
4. The terminal sends notication to the help desk and
you will receive a call back from a representative
with assistance.
EDIT TIPS BY TRANSACTION #
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Select Transaction #.
3. If prompted, input Manager Password (1234 default).
4. Input Transaction # and press OK.
5. Transaction amount appears. Input Tip Amount and
press OK.
6. If prompted, conrm the tip amount by tapping Yes or
No. Conditional on the terminal’s conguration.
7. If required, repeat steps 3 to 5 for each transaction.
SETTLE DAILY BATCH
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap Settle Daily Batch.
3. If prompted, input Manager Password (1234 default).
4. Terminal communicates with the host.
5. Settlement Report prints.
PRINTING REPORTS
1. From the idle prompt, tap the icon to access the
Favorites menu.
2. Tap desired report type (Daily Report or
Summary Report).
3. If prompted, input Manager Password (1234 default).
4. Report prints.
TURN SERVER PROMPT ON/OFF
1. From the idle prompt, tap the icon to access the
Core menu.
2. Tap Applications.
3. Tap Credit/Debit/EBT.
4. Tap Setup.
5. If prompted, input Manager Password (1234 default).
6. Tap Trans Prompts.
7. Tap Clerks.
8. Tap Prompt.
9. Tap to select desired option.
10. Press the key continually to return to the homescreen.
TERMINAL POWER OFF/REBOOT
1. Press the button on the side of the terminal
and hold until a menu appears on the screen, with the
following options: Power o, Reboot, Airplane mode
and Silent mode.
2. Select the option you desire by tapping on the screen.
WIRELESS ICONS
Wi-Fi icon will blink when not connected.
It will remain static when connected successfully.
Battery charge indicator.
QUICK REFERENCE GUIDE
QD Terminal Line
Restaurant with True Cash Discount
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