dejavoo V9 User manual

Credit/Debit Wireless V9 and V 9 PLUS
Retail Quick Reference Guide
Your Dejavoo payment terminal is equipped with Event Driven software; The terminal will
automatically choose the appropriate application based upon the swipe or entry of a card number.
POWER ON/OFF
CREDIT CARD SALE
DEBIT CARD SALE
To Power Unit On:
!Press and hold the F1 key until the unit powers ON.
"The terminal initializes and registers to the GPRS / GSM network.
To Power Unit Off:
!Press the green ENTER button
"Press the to highlight Power Off
#Press the green ENTER button.
!Swipe OR Manually Enter Credit Card
"If prompted Select CREDIT
#Input the $amount of the sale
- If AVS is on, input AVS information
$Press the green ENTER button
%Terminal communicates with the Host
&Receipts Print
!Swipe Debit Card
"If prompted Select DEBIT
#Input $amount of the sale
$Press the green ENTER button
%Customer Inputs PIN # on the PIN Pad
&Press the green ENTER button
'Terminal communicates with the Host
(Receipts Print
VOID CREDIT TRANSACTION
RETURN TRANSACTION
SETTLE CURRENT BATCH
!Swipe Credit Card OR Manually Enter Card
"If prompted Select CREDIT
#Press twice until Display says VOID
$Input the exact $ amount to be Voided
%Press the green ENTER button
&Press to select OK
'Terminal communicates with the Host
(Receipts Print
!!!Swipe Debit or Credit Card
"If prompted Select CREDIT
#Press 1 Time Display says RETURN
$Input $amount of the Return
%Press the green ENTER button
&*Terminal communicates with the Host
'Receipts Print
*Denotes: Dependent on capture type
!From the idle prompt Press green ENTER button
three times
#Input password if prompted
$Terminal communicates with the Host
%Reports Print
Display Icons
GPRS/GSM Network
F1
F2

Credit/Debit Retail Quick Reference Guide
These steps have been provided as a guide for assistance with your Dejavoo Payment Device.
REPRINT RECEIPT COPY
TERMINAL ICON INDICATORS
MY FAVORITES
!From idle Press the green ENTER button
"Press 2 times, highlight APPLICATIONS
#Press the green ENTER button 2 times.
$Press 3 times for REPRINT RECEIPT
%Press the green ENTER button
&Select desired option & Press ENTER
'Receipt Prints
Signal Strength Indicator
(The More Bars, The Better Your Signal)
Battery Strength Indicator
SIM Indicates Issue with SIM Card
Adding Favorites
!Press the key on any menu item
"Press the F2 to select YES
#Highlight the hotkey option to assign favorite to
$Press the green ENTER button
Managing Favorites
!Press the green ENTER button
"Press 3 times to highlight UTILITY
#Press the green ENTER button
$If prompted input Password & Press ENTER
%Press 3 times highlight MANAGE FAVORITES
&Press the green ENTER button
'Select desired option to edit & Press ENTER
Accessing Favorites
!Press the F3 “favorites” button
"Highlight option from list & press ENTER
PRINT DAILY REPORT
ENABLE /DISABLE STORE &FORWARD
From idle Press the green ENTER button
"Press 1 Time to highlight REPORTS
#Press the green ENTER button
!From idle Press the green ENTER button
"Press the !arrow to highlight
Applications and Press ENTER.
#Press ENTER on Credit/Debit
$Press the "arrow to highlight Host
Utility and Press ENTER.
%Press the !arrow to highlight Store and
Forward, Press ENTER.
&Press ENTER to select Settings, highlight
Mode, Press ENTER.
'Highlight Enable/Disable, Press ENTER.
On Screen Terminal Help
For Immediate assistance with all the
Terminal Functions, simply Press the
Press the Dot key on your terminal keypad
The Help will appear on the Terminal
Display to assist with explanations/ next steps
Press the RED X Key to exit help
Dejavoo'Systems'*''1129'Northern'Blvd'*'Suite'303'*''Manhasset,''NY'11030''''''''''''
'Doc V1.13For'Additional+Documentation+Visit:+www.DejavooSystems.com
Mobile
F2
F3