dejavoo X5 User manual

Confidential – For Training Purposes Only 1
Download Instructions for the
Terminal Line
*Note: For Downloading a V Series Terminal Please See “Download
Instructions for the
Dejavoo V Series Terminal Line”
document.
X5 Dial
X8 Dual Comm
M3 GPRS
M8 GPRS Tri Comm

Confidential – For Training Purposes Only 2
DEJAVOO SYSTEMS DOWNLOAD FROM APPLICATION MENU
DOWNLOAD VIA MODEM –STARTING FROM APPLICATION MENU
Follow the steps below for a terminal software download via Modem (Dial) when
you are beginning from the Application Menu. Be sure there is an active Phone
line connected to the terminal’s Modem port.
*Important Note : When downloading a wireless unit via Ethernet please see
“Wireless M Line Download Addendum” In this document.
Step
Action
Display
1.
From the idle prompt press the ENTER key to
access the CORE Menu.
2.
From the CORE Menu use the upand
downarrow keys to highlight UTILITY.
Press the Green ENTER Key to make your
selection.
(Enter password if prompted)
3.
From the UTILITY Menu Use the upand
down
arrow keys to highlight SOFTWARE
DOWNLOAD.
Press the Green ENTER key to make your
selection.
4.
Use the upand downarrow keys to
highlight CONFIGURE.
Press the Green ENTER key to Make your
selection.
5.
Press the Green ENTER key to select the option
for INTERFACE.
.
02/01/08 2:03
Swipe or
Enter Card#
FFavorites F
Reports
→
Favorites
→
Core Menu
Utility →
Settings
→
Communications →
Utility
Software Download →
Connect
→
Cyclic Call
→
Software Download
Configure →
Protocol
→
Session
→
Configuration
Interface →

Confidential – For Training Purposes Only 3
DOWNLOAD VIA MODEM –IN APPLICATION MENU,CONTINUED
Step
Action
Display
6.
Use the upand downarrow keys to
highlight MODEM.
Press the Green ENTER key to Make your
selection.
7.
Input Dialing Prefix needed if any is necessary
then press ENTER.
(If no dialing prefix is needed leave blank and
press ENTER to bypass)
.
8.
Use the upand downarrow keys to
highlight the correct Dial Type.
Press the Green ENTER key to Make your
selection.
9.
Input the phone number the terminal will use to
dial out to. (without the dashes)
1-631-675-2013
Press the Green ENTER key to continue.
10.
The terminal will display MODEM COMMAND:
ATN1C.
Press the Green ENTER key to confirm.
11.
The terminal wil display MODULATION
Press the Green ENTER key to select AUTO.
.
Ethernet
→
PPP →
Modem →
Interface
Dial Prefix:
9
Dial Type
Tone
Pulse
Tone →
Phone Number?
16316752013
Modem Command?
ATN1C1
Modulation
Tone
V22
V22b
Auto →

Confidential – For Training Purposes Only 4
DOWNLOAD VIA MODEM –IN APPLICATION MENU,CONTINUED
Step
Action
Display
12.
The terminal flashes “Media set up succeeded”
and returns to the Interface Menu.
.
13.
Use the downarrow key to highlight PPP.
Press the Green ENTER key to Make your
selection.
14.
The terminal displays USER NAME:
Using the alphanumeric keypad input the
following:
123
Then press the Green ENTER key.
(Note: to clear characters use the yellow
backspace key)
15.
The terminal displays PASSWORD:
Using the alphanumeric keypad input the
following:
123
Then press the Green ENTER key.
(Note: to clear characters use the yellow
backspace key)
16.
Press the Yellow back space key to return to the
CONFIGURATION Menu.
Use the down
arrow key to highlight
PROTOCOL.
Press the Green ENTER key to Make your
selection.
Media set up
succeeded
OS Menu
Ethernet
→
Modem
→
PPP→
Interface
123
User Name:
123
Password:
Configuration
Interface
→
Session →
Protocol →

Confidential – For Training Purposes Only 5
DOWNLOAD VIA MODEM –IN APPLICATION MENU,CONTINUED
Step
Action
Display
17.
Press the Green ENTER key to select TCP.
.
18.
The terminal displays REMOTE SERVER:
Using the yellow backspace key clear out any
data in this field so it is blank.
Then press the RED X key.
The terminal will display REMOTE IP, input the
remote IP address: 066.011.130.143
Then press ENTER
19.
The terminal displays TCP PORT NUMBER:
If
Then
Port Number Shows
on Screen
Confirm Port Number is:
5000
Then Press ENTER
No Port Number
shows on screen
Input the Port #:
5000
Then press ENTER
Wrong Port Number
shows on Screen
Press the YELLOW Backspace
key to clear out the wrong Port #
and then use the keypad to input
5000 then press ENTER.
20.
The terminal flashes “Media set up succeeded”
and returns to the configuration Menu.
.
UDP
→
Protocol
TCP →
066.011.130.143
Remote IP:
Tcp Port Number:
5000
Connection Menu
Media set up
succeeded

Confidential – For Training Purposes Only 6
DOWNLOAD VIA MODEM –IN APPLICATION MENU,CONTINUED
Step
Action
Display
21.
Use the upand downarrow keys to highlight
SESSION.
Press the Green ENTER key to Make your
selection.
22.
Press the Green ENTER key to select MODEM.
.
23.
The terminal flashes “Media set up succeeded” and
returns to the Configuration Menu.
.
24.
Press the Red X Key Twice, the terminal returns to
the Software Download menu.
Press the Up arrow to highlight CONNECT then
press the Green ENTER key.
25.
Press the Green ENTER key to select the option for
TMS.
.
Interface
→
Protocol
→
Configuration
Session →
Ethernet
→
SSL →
Modem →
Configuration
Media set up
succeeded
OS Menu
Configure
→
Cyclic Call →
Software Download
Connect →
FTP
→
Downloader
TMS →

Confidential – For Training Purposes Only 7
DOWNLOAD VIA MODEM –IN APPLICATION MENU,CONTINUED
Step
Action
Display
26.
The terminal prompts for the SCENARIO
NUMBER, input the TPN #, then press the
Green ENTER key.
Note
00000.1234567899 (five zeros + 10 digit TPN)
: five zeros will always prelude the TPN #.
The format is as follows:
For OS upgrades the format is:
00000.00207 (five zeros + 5 digit OS TPN)
The terminal will connect with MMSx and begin to install the new software. Upon
completion the terminal will initialize and return to the idle prompt.
Scenario Number?
00000.000000000

Confidential – For Training Purposes Only 8
DOWNLOAD VIA ETHERNET –STARTING FROM APPLICATION MENU
Follow the steps below to set up the Dejavoo terminal to download software via
the Ethernet (IP) when you are starting from the application menu. Be sure
there is an active CAT5 Ethernet cable connected to the terminal’s Ethernet
port.
*Important Note : When downloading a wireless unit via Ethernet please see
“Wireless M Line Download Addendum” In this document.
Step
Action
Display
1.
From the idle prompt press the ENTER key to
access the CORE Menu.
2.
From the CORE Menu use the upand
downarrow keys to highlight UTILITY.
Press the Green ENTER Key to make your
selection.
(Enter password if prompted)
3.
From the UTILITY Menu Use the upand
down
arrow keys to highlight SOFTWARE
DOWNLOAD.
Press the Green ENTER key to make your
selection.
4.
Use the upand downarrow keys to
highlight CONFIGURE.
Press the Green ENTER key to Make your
selection.
5.
Press the Green ENTER key to select the option
for INTERFACE.
.
Reports
→
Favorites
→
Core Menu
Utility →
02/01/08 2:03
Swipe or
Enter Card#
FFavorites F
Connect
→
Cyclic Call
→
Software Download
Configure →
Settings
→
Communications →
Utility
Software Download →
Protocol
→
Session
→
Configuration
Interface →

Confidential – For Training Purposes Only 9
DOWNLOAD VIA ETHERNET –IN APPLICATION MENU,CONTINUED
Step
Action
Display
6.
Press the Green ENTER key to select the option
for ETHERNET.
.
7.
Press the UP Arrow key to indicate YES.
8.
The terminal flashes “Media set up succeeded”
and returns to the Interface Menu.
.
9.
Press the Yellow back space key to return to the
CONFIGURATION Menu.
Use the upand downarrow keys to
highlight PROTOCOL.
Press the Green ENTER key to Make your
selection.
10.
Press the Green ENTER key to select TCP.
.
Modem
→
PPP
→
Ethernet →
Interface
Use dhcp
Configuration
Yes No
Media set up
succeeded
Connection Menu
UDP
→
Protocol
TCP →
Interface
→
Session →
Configuration
Protocol →

Confidential – For Training Purposes Only 10
DOWNLOAD VIA ETHERNET –IN APPLICATION MENU,CONTINUED
Step
Action
Display
11.
The terminal displays REMOTE SERVER:
Using the yellow backspace key clear out any
data in this field so it is blank.
Then press the RED X key.
The terminal will display REMOTE IP, input the
remote IP address: 066.011.130.143
Then press ENTER
12.
The terminal displays TCP PORT NUMBER:
If
Then
Port Number
Shows on Screen
Confirm Port
Number is:
5000
Then Press ENTER
No Port Number
shows on screen
Input the Port #:
5000
Then press ENTER
13.
The terminal flashes “Media set up succeeded”
and returns to the configuration Menu.
.
14.
Use the upand downarrow keys to
highlight SESSION.
Press the Green ENTER key to Make your
selection.
Tcp Port Number:
5000
Media set up
succeeded
Connection Menu
Interface
→
Protocol
→
Configuration
Session →
066.011.130.143
Remote IP:

Confidential – For Training Purposes Only 11
DOWNLOAD VIA ETHERNET –IN APPLICATION MENU,CONTINUED
Step
Action
Display
15.
Press the Green ENTER key to select
ETHERNET.
.
16.
The terminal flashes “Media set up succeeded”
and returns to the Configuration Menu.
.
17.
Press the Red X Key Twice, the terminal returns
to the Software Download menu.
Press the Up arrow to highlight CONNECT then
press the Green ENTER key.
18.
Press the Green ENTER key to select the option
for TMS.
.
19.
The terminal prompts for the SCENARIO
NUMBER, input the TPN #, then press the
Green ENTER key.
Note
00000.1234567899 (five zeros + 10 digit TPN)
: five zeros will always prelude the TPN #.
The format is as follows:
For OS upgrades the format is:
00000.00207 (five zeros + 5 digit OS TPN)
Modem
→
SSL
→
Ethernet →
Configuration
Media set up
succeeded
OS Menu
Scenario Number?
00000.000000000
Configure
→
Cyclic Call →
Software Download
Connect →
FTP
→
Downloader
TMS →

Confidential – For Training Purposes Only 12
DOWNLOAD VIA GPRS (WIRELESS TERMINALS ONLY)–IN APPLICATION MENU
Follow the steps below to set up the Dejavoo terminal to download software via the
wireless GPRS network when you are starting from the application menu. Be sure all
initializing status’ have registered to YES and that the unit is charged with a signal
prior to beginning the download.
*Note: If any of the initializing statuses remains at NO and does not register to YES it
is necessary to download via the Operating System. See Instructions in this
document.
Step
Action
Display
1.
From the idle prompt press the ENTER key to
access the CORE Menu.
2.
From the CORE Menu use the upand
downarrow keys to highlight UTILITY.
Press the Green ENTER Key to make your
selection.
(Enter password if prompted)
3.
From the UTILITY Menu Use the upand
down
arrow keys to highlight SOFTWARE
DOWNLOAD.
Press the Green ENTER key to make your
selection.
4.
Use the upand downarrow keys to
highlight CONFIGURE.
Press the Green ENTER key to Make your
selection.
5.
Use the upand downarrow keys to
highlight PROTOCOL.
Press the Green ENTER key to Make your
selection.
Reports
→
Favorites
→
Core Menu
Utility →
02/01/08 2:03
Swipe or
Enter Card#
FFavorites F
Connect
→
Cyclic Call
→
Software Download
Configure →
Settings
→
Communications →
Utility
Software Download →
Interface
→
Session →
Configuration
Protocol →

Confidential – For Training Purposes Only 13
DOWNLOAD VIA GPRS (WIRELESS TERMINALS ONLY)–IN APPLICATION MENU ,CONTINUED
Step
Action
Display
6.
Press the Green ENTER key to select TCP.
.
7.
The terminal displays REMOTE SERVER:
Using the yellow backspace key clear out any
data in this field so it is blank.
Then press the RED X key.
The terminal will display REMOTE IP, input the
remote IP address: 066.011.130.143
Then press ENTER
8.
The terminal displays TCP PORT NUMBER:
If
Then
Port Number
Shows on Screen
Confirm Port
Number is:
5000
Then Press ENTER
No Port Number
shows on screen
Input the Port #:
5000
Then press ENTER
9.
The terminal flashes “Media set up succeeded”
and returns to the configuration Menu.
.
10.
Use the downarrow key
to highlight
SESSION.
Press the Green ENTER key to Make your
selection.
Tcp Port Number:
5000
Media set up
succeeded
Connection Menu
Interface
→
Protocol
→
Configuration
Session →
UDP
→
Protocol
TCP →
066.011.130.143
Remote IP:

Confidential – For Training Purposes Only 14
DOWNLOAD VIA GPRS (WIRELESS TERMINALS ONLY)–IN APPLICATION MENU ,CONTINUED
Step
Action
Display
11.
Use the downarrow key to highlight GPRS.
Press the Green ENTER key to Make your
selection..
12.
The terminal flashes “Media set up succeeded”
and returns to the Configuration Menu.
.
13.
Press the Red X Key Twice, the terminal returns
to the Software Download menu.
Press the Up arrow to highlight CONNECT then
press the Green ENTER key.
14.
Press the Green ENTER key to select the option
for TMS.
.
15.
The terminal prompts for the SCENARIO
NUMBER, input the TPN #, then press the
Green ENTER key.
Note
00000.1234567899 (five zeros + 10 digit TPN)
: five zeros will always prelude the TPN #.
The format is as follows:
For OS upgrades the format is:
00000.00207 (five zeros + 5 digit OS TPN)
Modem
→
SSL
→
GPRS →
Configuration
Media set up
succeeded
OS Menu
Scenario Number?
00000.000000000
Configure
→
Cyclic Call →
Software Download
Connect →
FTP
→
Downloader
TMS →

Confidential – For Training Purposes Only 15
DEJAVOO SYSTEMS DOWNLOAD FROM THE OPERATING SYSTEM MENU
HOW TO ACCESS THE DEJAVOO OPERATING SYSTEM
When no previous application has been installed it is necessary to download
application software via the Operating System (OS). Use the steps below to access
the Dejavoo OS.
Step
Action
Display
1.
Power cycle the terminal, when the display reads
“MagIC Booting..” begin to repeatedly press the
double zero (00) key until the screen displays
MAINT CODE?
2.
The terminal will prompt for MAINT CODE.
Use the keypad to input 7509 then press the
Green ENTER Key.
3. You are now in the terminals OS menu.
Booting…
Mag
IC ³
MAINT CODE?
7509
2. Execute
3. Console
OS Menu
1. Remote

Confidential – For Training Purposes Only 16
MODEM DOWNLOAD STARTING FROM THE OPERATING SYSTEM MENU
Use the steps below to download a TPN (Terminal Profile Number) with a phone
line via MODEM when in the Dejavoo OS.
*Important Note : When downloading a wireless unit via Ethernet please see
“Wireless M Line Download Addendum” In this document.
Step
Action
Display
1.
Press the down arrow key to highlight
CONFIGURE.
Press the green ENTER Key.
2.
From the Configuration Menu press the ENTER
Key to select INTERFACE.
3. Press the down arrow key to highlight
MODEM, then press the green ENTER key.
4.
If
Then
If a dial prefix is
needed to access
an outside line
use the keypad to
input the correct
prefix
If NO dial prefix is
needed leave
blank
Press ENTER
5. Use the arrow keys to select correct dial type,
TONE or PULSE, then press ENTER.
Ethernet
→
PPP →
Modem →
Interface
Dial Prefix:
9
Dial Type
Tone
Pulse
Tone →
Protocol
→
Session
→
Configuration
Interface →
3. Console
4. Security
OS Menu
5. Configure

Confidential – For Training Purposes Only 17
MODEM DOWNLOAD -IN OPERATING SYSTEM,CONTINUED…
Step
Action
Display
6.
Input the phone number the terminal will use to
dial out to. (without the dashes)
1-631-675-2013
Press the Green ENTER key to continue.
7.
The terminal will display MODEM COMMAND:
ATN1C.
Press the Green ENTER key to confirm.
8.
Press the Green ENTER Key to select AUTO.
9.
The Terminal Screen will flash “Media Set up
succeeded” and return to the Interface Menu.
10.
Use the downarrow key to highlight PPP.
Press the Green ENTER key to Make your
selection.
Modulation
Tone
V22
V22b
Auto →
Media set up
succeeded
Ethernet
→
Modem
→
PPP→
Interface
Modem Command?
ATN1C1
Phone Number?
16316752013

Confidential – For Training Purposes Only 18
MODEM DOWNLOAD -IN OPERATING SYSTEM,CONTINUED…
Step
Action
Display
11.
The terminal displays USER NAME:
Using the alphanumeric keypad input the
following:
123
Then press the Green ENTER key.
(Note: to clear characters use the yellow
backspace key)
12.
The terminal displays PASSWORD:
Using the alphanumeric keypad input the
following:
123
Then press the Green ENTER key.
(Note: to clear characters use the yellow
backspace key)
13.
The terminal displays SET PPP OPTIONS:
Press the Red X Key.
14.
The Terminal Screen will flash “Media Set up
succeeded” and return to the Configuration
Menu.
15.
Press the Yellow BACK Key once to return to
the Configuration Menu.
Press the downarrow key to highlight
PROTOCOL and press the ENTER Key.
123
User Name:
Set PPP Options
Configuration
Yes No Reset
Media set up
succeeded
123
Password:
Interface
Session →
Configuration
Protocol →

Confidential – For Training Purposes Only 19
MODEM DOWNLOAD -IN OPERATING SYSTEM,CONTINUED…
MODEM DOWNLOAD -IN OPERATING SYSTEM,CONTINUED…
Step
Action
Display
16.
Press the Green ENTER key to select TCP.
.
17.
The terminal displays REMOTE SERVER:
Using the yellow backspace key clear out any
data in this field so it is blank.
Then press the RED X key.
The terminal will display REMOTE IP, input the
remote IP address: 066.011.130.143
Then press ENTER
18.
The terminal displays TCP PORT
NUMBER:
If
Then
Port Number Shows
on Screen
Confirm Port Number is:
5000
Then Press ENTER
No Port Number
shows on screen
Input the Port #:
5000
Then press ENTER
Wrong Port Number
shows on Screen
Press the YELLOW Backspace
key to clear out the wrong Port #
and then use the keypad to input
5000 then press ENTER.
19.
The Terminal Screen will flash “Media Set up
succeeded” and returns to the
CONFIGURATION Menu.
1
2. UDP
→
3. SSL →
Protocol
1. TCP →
Tcp Port Number:
5000
Media set up
succeeded
066.011.130.143
Remote IP:

Confidential – For Training Purposes Only 20
Step
Action
Display
20. Use the downarrow key to highlight SESSION,
then press the Green ENTER Key.
21. Use the downarrow key to highlight MODEM,
then press the Green ENTER.
22.
The Terminal Screen will flash “Media Set up
succeeded” and return to CONFIGURATION
Menu.
23.
Press the Red X Key until the terminal returns to
the OS Main Menu.
Press the Green ENTER key to select REMOTE.
24. Press the downarrow key to highlight TMS,
then press the Green ENTER.
Interface
→
Protocol
→
Configuration
Session →
Ethernet
→
SSL →
Modem →
Configuration
Media set up
succeeded
2. Execute
3. Console
OS Menu
1. Remote
1. PROD
3. FTP →
Downloader
2. TMS →