Evolis Zenius User manual

USER GUIDE
Evolis Card Printer © 2011. All rights reserved. December 2011.
Ref. KU20E Rev. C0

Copyright
Evolis Card Printer © December 2011. All rights reserved.
Copyright notice
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced
or transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written
consent of the Evolis Card Printer company.
All the information contained in this document is subject to change without prior notice.
Evolis Card Printer cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or
as a result of dissemination or use of this manual.
Trademarks
, Evolis Premium Suite and Evolis High Trust are trademarks of Evolis Card Printer. All other trademarks belong to their respective
holders.
Warranty
Refer to the warranty notice supplied with your printer for warranty terms and conditions and limitations.
Environmental information
Evolis is committed to helping the environment by reducing the energy consumption of its products.
Evolis printers have been certied ENERGY STAR ® due to their low power consumption.
Recycling of end-of-life products
The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain
materials that are hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that
you use existing collection systems. These systems will appropriately re-use or recycle most of the materials in your end-of-life equipment.
The crossed-out dustbin symbol on your device is a reminder to use these systems.
If you need further information on collection, re-use and recycling systems, contact your local or regional waste management body.
Do not hesitate to contact us to nd out more by visiting our website at www.evolis.com or by emailing the following address:
[email protected].
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About your new printer
Thank you for choosing an Evolis printer.
Using your new printer, you will be able to create a wide variety of high-quality cards and badges which can be printed in various
thicknesses, colours and styles. This printer uses consumables and accessories available from Evolis. For further details, visit our website at
www.evolis.com.
Warranty registration
Please register on line at www.evolis.com to receive our special offers and general information.
Once on the website, click on Drivers and Support then on Register your printer and ll in all the elds, giving in particular the model and
serial number found on your printer.
Getting started
The purpose of this user guide is to guide you, step by step, through your printer and how it works. Take some time to read it in order to
better understand your printer and its features, and to save time during installation and use.
As with all Evolis products, a great deal of care has been taken over this manual. Should you nd an error, however, please let us know by
emailing us at [email protected].
Contents
The bookmarks found top left of your screen can be used to navigate between the various sections in this user guide.
Icons
The following icons are used in this manual to highlight important information:
Information providing further details or depth about certain points in the main text.
Indicates that failing to take the recommended action is liable to damage your printer.
This symbol indicates that a video showing the procedure is available on the www.evolis.com website and
clicking on it takes you straight to on-line help.
This symbol links to Evolis Print Center, accessible from your computer, which you can use to administer and
manage you printer and change its settings.
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Getting started
1-1 Unpacking
Your printer is supplied with several accessories that we ask you to look at closely.
This list may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate
to contact the shipper and immediately inform your Evolis dealer, who will tell you the procedure to follow.
Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.
You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that
the printer is returned. If the printer is returned without its original packaging and components are damaged in
transit, these components will no longer be covered by the warranty. You will be charged for new packaging
for shipping the printer back to you.
Accessories supplied with your printer:
nPower supply unit - SWITCHBOX Type F10723-A.
nMains power cable.
nUSB cable.
nInstallation, documentation and software CD-ROM.
nStarter cleaning kit.
nQuick installation guide.
nWarranty notice.
If any of these components is missing, please contact your Evolis dealer.
Use only the power supply unit supplied with your Evolis printer.
SWITCHBOX Type F10723-A.
Use only the USB cable supplied with your Evolis printer.
The Evolis printer must be placed in a dry location, protected from dust and draughts but well-ventilated. Take
care to keep your printer on a at, sturdy surface able to bear its weight.
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A- Card input feeder
B- Manual card feeder
C- Output hopper
D- Control panel
E- USB connectors (option)
F- USB connector (std)
G- Ethernet connector (option)
H- Power cable socket
I- Kensington lock
1-2 Description of the printer and its functions
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Pushbutton
Cards and ribbon
Cleaning
Printer

Access to the side panels of the machine and the option module tting/removal areas is restricted to your
retailer/installer or to experienced users. The machine should always be disconnected from the power supply
(unplugged) before carrying out any work on it.
Look at the getting started video described in the following section.
J- Thermal print head
K- Cleaning roller
L- Card thickness adjustment gauge
M- Side panel opening mechanism
N - Dust lter
O- Serial number label
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1-3 Installation
1-3a CONNECTING THE PRINTER
äConnection to the power supply
The printer must be connected to a properly protected and earthed electrical installation.
FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan.
NO: Apparatet må tilkoples jordet stikkontakt.
SE: Apparaten skall anslutas till jordat uttag.
ÊConnect the power cable to the power supply unit, then plug the power supply unit
connector into the printer.
Ë Next, plug the end of the power cable into an earthed power socket.
ÌThe printer is powered on: the control panel lights up showing the printer is working
properly. If the control panel does not light, then either installation has not been
carried out correctly or the printer is not working properly. Check the installation.
Before attempting any maintenance, ensure that the power cable is always unplugged. For your personal safety,
ensure that the cable and power supply unit remain easy to access, especially in the event of an emergency.
To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. The printer
switches to hibernation mode after 30 minutes in standby mode.
The standby times can be congured in the Evolis Print Center. In standard standby mode, sending a print request
restarts the printer and quickly pressing (for 1 second) on the button exits the printer from hibernation mode.
äConnecting the USB cable
Under no circumstances should you connect the USB data cable before installation of the printer driver is
complete.
Refer to the section on printer driver installation for further details, and follow the instructions carefully.
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1-3b RIBBONS
Evolis original High Trust®ribbons optimise your printer’s operation and avoid causing damage to it. The use of ribbons from other suppliers
is liable to damage your printer and voids the manufacturer’s warranty for the printer.
For optimum print quality, Evolis recommends that the printer is fully cleaned every time the ribbon is changed. See the Servicing and
Maintenance section of this manual.
äFitting the ribbon
The printer automatically recognises the ribbon inserted.
ÊOpen the cover.
ËInsert the ribbon as shown.
ÌClose the cover and press until a click is heard.
Ê Ë Ì
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1-3c CARDS
For optimum quality, the cards used must be ISO 7810 certied.
Use only the card types recommended by Evolis.
Do not touch the printable surface of the cards in order to preserve print quality.
Do not use cards that have been damaged, folded, embossed or dropped on the oor.
Keep your cards protected from dust.
äLoading the cards
ÊOpen the card feeder.
ËInsert the cards, a maximum of 50 cards of thickness 0.76 mm. Ensure the cards are positioned as illustrated in the diagram.
ÌClose the feeder.
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50x
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Ê Ë Ì

äRemoving printed cards
Once the print cycle is complete, cards are delivered into the output hopper below the card feeder. This output hopper is designed to
collect the printed and/or encoded cards. The printer is equipped with an output hopper with a maximum capacity of 20 x 0.76 mm
cards.
äAdjusting card thickness
The printer is equipped with a manual card thickness adjustment mechanism which can be reached through the inside of the printing unit
when the cover is open. The printer accepts card s varying in thickness from 0.25 mm to 0.76 mm. The factory setting is 0.76 mm.
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To adjust card thickness:
ÊOpen the printer cover by pressing on the opening lever, then tilt the cover up.
ËAdjust the thickness of the cards used by moving the gauge from right to left to the desired card thickness.
ÌThen close the cover.
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ÊÌ
Ë
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äInserting cards manually
Cards may be inserted one by one into the manual feeder. Manual insertion must be congured beforehand in the Evolis Print Center (see
section 2-2, Managing the print settings).
ÊAfter starting your print task, insert a card into the manual feeder. The card will emerge automatically when printing is
complete.
The printed card can be programmed in Evolis Print Center to be ejected either from the
manual feeder or the output hopper.
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Ê
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Printing
2-1 Installing the print driver
New advanced functions automate printer conguration after the print driver has been installed.
Your printer is delivered with a CD containing the print drivers for Windows and Macintosh platforms.
To install a print driver, insert the CD into your computer and select the print driver menu. A program will guide you through the entire
installation process.
Do not connect your USB cable to your computer until prompted to do so by the installation program.
For the connection procedure, see the section on Connecting the Printer.
Follow the installation procedure scrupulously. All versions of Windows and Macintosh require the user to have
administrator rights to install the driver.
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2-2 Managing the print settings
Once the ribbon has been installed, your Evolis printer will automatically adapt its parameters and settings to suit the ribbon.
A graphic application called Evolis Print Center is available to help you if necessary to change certain predened settings.
To access this application:
nFrom the Start button on the bottom left of your screen in the Windows task bar, select All programs, Evolis Card Printer, Evolis Premium
Suite, Evolis Print Center
nThe application displays all connected Evolis printers.
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nSelect the desired printer.
nRight click the name of the printer, select Properties to access the settings or double (left) click the name of the printer.
Pay attention to the settings dened under the print driver Properties and do not hesitate to contact your Evolis
dealer for any advice and assistance needed before making any changes.
Please refer to the Evolis Print Center manual for more detail on the meanings of each of the settings.
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2-3 Notication of messages and warnings
The Evolis Printer Manager has an additional function allowing the printer to communicate with the user with notications.
There are several types of notications:
nMessages about the maintenance of the printer.
nMessages and alerts associated with the ribbons, their compatibility with your printer or the nature of your print requests.
nWarnings about problems which have stopped the printer.
When the Evolis Printer Manager is active, a small icon is displayed in the bar on the bottom right of your screen.
The colour of the icon varies according to the status of the printer:
nGreen: Printer ready
nOrange: Information message issued - printing stopped
nRed: Warning message issued - printing stopped
nGrey: Printer in hibernation mode, disconnected or communication interrupted.
When a notication is issued, it is displayed in a window of the following type:
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Depending on the type of message, you can either:
n Get additional help from the Evolis support site (requires an Internet connection).
nInterrupt the printing task.
nRestart the task.
The Evolis Printer Manager service can be disabled by right-clicking the Evolis icon on the status bar.
Interrupting the Evolis Printer Manager service is only recommended if there is a conict with other applications
installed on your computer. The Evolis Printer Manager service is the best way of monitoring your printer effectively
from your workstation.
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2-4 Printing a card
A large number of Windows applications allow documents to be printed (for example the tools in Microsoft’s Ofce suite, i.e. MS-Word,
MS-Access, Ms-Excel, MS-PowerPoint).
To gain familiarity with the layout of a card and conguring its formatting and printing, we suggest the following example.
äIn Microsoft®Word
After having set the Evolis printer as the default:
nStart the MS-Word application
nClick on the File in the menu bar, then on Page Setup
nThe Paper tab has a Paper Size option, select CR80 Card
nFor Word 2010: click the Page layout tab, then click on Size and select ‘CR80 Card‘
nIn the Margins tab, set all margins to ‘0’, then in the Orientation section, select Landscape.
nClose the window by clicking OK.
Your Word window should now look like this:
You are ready to customise your card by adding the various items that go to make
up a card:
nLogo and Illustration
n Identication photo
nFixed and variable texts
nBar Code, etc.
Once ready, click on File and then on Print.
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2-5 Connecting to a network (Ethernet)
All Evolis printers can be tted with a TCP/IP network connection. This function is available as standard on the Zenius Expert.
Out of the box, the printer comes congured in DHCP mode (Dynamic Host Conguration Protocol), which means that its IP address
is supplied by the network. In addition to these basic settings, the network administrator has the option of conguring the printer
differently in order to comply with the constraints imposed by the corporate LAN:
n Printer connected in a subnet, in DHCP mode
n Printer connected to a subnet in xed IP address mode, with WINS resolution
n Printer connected to a subnet in xed IP address mode, without WINS resolution
The printer may be identied on the network in two ways:
n By its Hostname (NETBIOS)
n By its IP address.
In addition, the Ethernet connection wizard will automatically detect all installed Evolis printers.
The user-denable settings are:
n IP address of the printer
n Subnetwork mask
n Gateway
n WINS server
Changing the printer’s basic settings, without prior knowledge of the layout of the LAN in question or without genuine
technical knowledge may result in a malfunction of the printer, and may even extend to a more widespread failure of
all or part of the LAN. Contact your System and Network Administrator before connecting to or changing the settings
for your local area network.
For further details, refer to the ‘Conguration of Evolis printers on a TCP/ IP (Ethernet) LAN’ manual.
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Maintenance
3-1 General warranty information
Your Evolis printer has been designed to give you long service and needs only minimal regular maintenance. Please comply with the
instructions given below to ensure that it runs satisfactorily.
Keep your warranty cover!
The manufacturer’s warranty is subject to strict adherence to the routine servicing and maintenance instructions,
and in particular the printer cleaning cycles.
Any failure to follow the maintenance and servicing procedures described in this section voids the print head warranty.
Evolis declines any liability where there has been a failure to carry out required maintenance on the printer.
The print head is a wearing part and an extremely sensitive printer component. Its useful life can be seriously curtailed by the presence of
dust, liquids or solids in the printer’s immediate environment, on the print head or on the cards. Users must take all necessary precautions
to insert only clean cards, free of dust deposits or foreign bodies, into the machine.
The frequency and quality of cleaning are decisive factors enabling users to extend the print head’s useful life and to ensure excellent
print quality. Particular care must therefore be taken with cleaning. Users must comply with the servicing and maintenance instructions
as fully described in this section.
In addition, the use of Evolis brand ribbons (‘Evolis High Trust®’) also ensures that your equipment operates properly. Use of ribbons not
approved by Evolis may as a consequence affect the quality and reliability of print jobs, produce low quality printed output and even
affect the printer’s operation. The manufacturer’s warranty does not cover physical damage or quality problems caused by using non-
Evolis approved ribbons.
Evolis provides replacement parts and consumables that you can refer to within this user guide or by visiting the website at
www.evolis.com.
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