Frama MATRIX F22 Installation instructions

Safety instructions and installation
Thank you for deciding to purchase the innovative Frama Matrix F22 franking system.
The information below in this operating manual is intended to assist you in installing and operating
your Frama Matrix F22 franking system. It also shows how you can easily make settings yourself.
You will find support videos and further user guides in the link below:
1. Safety information and warnings
This franking system meets current safety requirements. Incorrect use can, however, lead to injury and
damage. With this in mind, please read this guide before you start using your Frama Matrix F22
franking system. This will help you to avoid injury and prevent damage to your franking system. Keep
this guide in a safe place.
1.1 Symbols used
This operating manual uses the following symbols:
Danger
This symbol indicates dangers and safety hazards which can cause injury when
using, operating and servicing the franking system.
Information
This symbol is intended to draw your attention to guidance and instructions you
should be aware of which can prevent the risk of damage to the franking system, the
items to be posted or the immediate surroundings when handling the franking
system.
Frama AG | EN | R02.00 | SAP 1022073 | INSTALLATIONSANLEITUNG MATRIX F22 EN
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www.frama.com/en/support

2System presentation
2.1 Safety instructions / Notes on use
Danger!
1. Use this franking system indoors and for franking post and franking labels only.
Any other use, modification or change to the franking system is not permissible
and may be dangerous. The manufacturer accepts no liability for damage
caused by use contrary to the intended use or incorrect operation.
2. Check the franking system for external damage before setting it up. You may be
putting your life at risk by using a damaged machine.
3. A damaged connecting lead may only be replaced by a lead of the same type.
4. A current overload protector must always be fitted in buildings in which the
franking system is plugged into the mains network.
5. Check the cable and plug before installing the system. Have any damage
repaired by a specialist electrician only.
6. Only connect the plug into a mains socket when the franking machine housing
is closed.
7. Always run the mains cable away from the rear of the franking machine and
make sure that no risk exists of it being damaged or someone tripping over it.
8. Never pull the plug out of the socket by the mains cable.
9. Never reach into the printing unit. Your fingers could be injured if the franking
machine is switched on. Be careful if you are wearing long hair, a tie, etc.
10. Do not reach into rotating parts. There is a risk of injury.
11. Keep children away from the franking system.
12. Have your franking system repaired by a service technician from your local
Frama sales and service organisation only. Never open the franking system
yourself under any circumstances. Repairs carried out incorrectly can represent
a significant hazard to the user.
2.1.1 Correct use
Danger!
1. Use accessories intended for this system only. The use of accessories that are
not approved, or not authorised, can be detrimental to the service life of the
franking system. At the same time, a danger to the operator can be created.
2. Always keep your fingers and other parts of the body, ties, necklaces, scarves,
open sleeves and similar loose things away from the feed entry area and the
rollers. There is a risk of injury on rotating parts.
3. Do not clean the system with flammable fluids. There is a risk of explosion.
4. Disconnect the system from the mains before cleaning it. Clean the system with
a damp cloth only. Do not spray any liquids on or into the franking system.
There is a risk of electric shock. Lethal hazard.
5. Do not place any liquids, glasses, franking ink, etc. on the franking system.
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2.1.2 Installation notes
Information!
Your Frama Matrix franking system was manufactured for use in normal conditions.
Please remember: Today’s furniture is coated with a confusing variety of paints,
lacquers and synthetic materials. In view of this, it is quite possible that some of
these materials contain constituents which can attack or soften the plastic feet of
our equipment. The feet of our equipment, if affected by foreign substances, can
stain your furniture. Frama is unable to accept any liability in this respect for
obvious reasons. With this in mind, use a non-slip underlay.
Avoid exposing directly to sunlight.
2.2 Use as intended / Notes on print quality
The following notes are intended to support you in achieving a sharp, professional print with your
Frama Matrix franking system, so as not to jeopardise the delivery of your franked mail. As the user, you
are responsible for the legibility of your franking.
Information!
1. Your franking machine must be properly registered before you use it for the
first time. Follow the instructions given by your local Frama Sales and Service
organisation when you do this.
2. Each franking mark may be used only once. Repeated use is qualified as a
punishable offence and a violation of the general terms and conditions of
business of your Postal Operator.
3. Test franking marks or sample franking impressions are not valid impressions
and items bearing them may not, therefore, be mailed.
4. The use of fibrous and other unsuitable envelopes can result in the marks
blurring or smearing marks and thus to the franking marks being illegible. In
view of this, you are urgently advised not to use envelopes of this kind. Do not
use very absorbent or fibrous envelopes for this reason. This could invalidate
your franking.
5. The use of high gloss envelopes, which could offer insufficient contrast with
the franking mark, is not permitted.
6. Do not frank mail items thicker than 10 mm. You risk allowing the printing
head to touch the surface of the mail item and thus smearing the franked
mark. You should therefore always use Frama Matrix F22 franking labels for
thick letters and packets.
7. Please make sure that no sharp objects, such as paper clips, are near the
franking zone. Such objects can damage the franking system.
8. Ink jet cassettes must be checked regularly to ensure high-quality printing.
After a certain time the printing head is sealed to prevent the individual
nozzles from drying. Do not, therefore, switch the franking system off
immediately, but wait until the print head is sealed, or use the Log off button.
9. Please run a print head test and clean the print head using the Nozzle
Cleaning function.
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2.3 Requirements for the network environment / information security
Information!
1. The franking system is connected to the user's local area network by Ethernet
and by the user's Internet access correspondingly provided to exchange data
with the FramaOnline2 data centre.
2. Frama guarantees that no other data that are not relevant for the franking
system from the user's network will be used, transmitted or read.
3. The user must take measures to ensure the integrity and security of the
network at all times when operating the franking system on the company
network.
4. The PC interface is not active.
5. Consult the IP Configuration Manual (www.frama.com download area) for
further information on connecting the franking system.
2.4 Recycling and disposal
The WEEE Directive (Waste Electrical and Electronic Equipment; 2002/96/EC) was drawn
up for the protection of human health and the environment to ensure that waste products
are disposed of utilising the best available reprocessing, recovery and technical recycling
possibilities. Your product has been developed and manufactured using top-quality
materials and components which can be recycled and reprocessed.
Do not dispose of this product with household waste.
Please find out about local collection points for electrical and electronic waste products which are
marked accordingly.
You can hand over your old product to your specialised dealer/supplier when you purchase a
replacement product. The specialised dealer or supplier in Switzerland is obliged to take back used
devices by the Swiss Ordinance on the return, taking back and disposal of electrical and electronic
appliances.
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Installing Hardware Matrix F22
1. Unpack
6. Position the catcher tray
Remove franking
system, scales,
consumables and
cables from
shipping box.
Position the
catcher tray on
the left of the
franking system.
2. Connect mains lead
7. Connect the franking system to the mains
Connect the
mains lead with
the mains
adapter.
Attention! Do not
connect to the
mains until power
cable is attached
to adaptor.
Plug the franking
system in to the
mains. Wait for
the start-up
sequence to be
completed.
3. Connect power supply
Connect the
power supply
(right-angle plug)
to the franking
system, as shown.
4. Connect the cables
Connect from
the left to the
right:
- The scale cable
- The network
cable
5. Position the scales
Position the
scales stand and
place the scale
on to it.
(optional)
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Installing Software Matrix F22
1. Confirm message
6. Select “FramaOnline2“
Touch the screen
to confirm the
message.
Menu Setup 2:
Select
“FramaOnline2“.
2. Enter PIN
7. „Select “Activation PIN“
Enter your PIN
(1234) and
confirm with
“OK”.
Select “Activation
PIN” option and
enter the PIN
number. Confirm
with “ENTER”
button.
3. Select further information
8. Select “Install”
Main Menu:
Press the “i“ key
in top right of
screen.
Menu
FramaOnline2:
Select “Install”.
4. Select spanner option
9. Confirm installation
Menu Counter
Readings:
Select the
spanner in the
top right of
screen.
Menu Installation:
Confirm the
question on the
screen with “YES”.
The installation
will now begin.
This may take
several minutes.
5. Open Menu „Setup2“
Menu Setup 1:
Press the arrow
in top right of
screen.
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Installation of Ink-Jet Cassette Matrix F22
1. Installation of Ink-Jet Cassette
8. Calibration of Ink-Jet Cassette
Attention! Only
confirm the
question on the
screen after the
insertion of the new
Ink-Jet Cassette.
The Ink-Jet Cassette
will be calibrated.
2. Open the flap
9. Perfom a Test Print
Open the flap.
To perform a Test
Print, insert a letter
to produce an
alignment Test Print
3. Prepare the new Ink-Jet Cassette
10. Test Print
Remove the two
protector strips of
the new Ink-Jet
Cassette.
The Test Print shows
current settings. The
arrows should point
to where the lines
appear straightest.
4. Insert the new Ink-Jet Cassette
11. Print Alignment X
Insert the new Ink-
Jet Cassette by
pinching the grips
of the new
cassette
Move to setting 0
(for example) with
the
– and + keys.
Confirm entry with
“ENTER”.
5. Final check
12. Print Alignment Y
Release the grips
and check
whether the
locking pins are
correctly
positioned.
Move to setting 2
(for example) with
the
– and + keys.
Confirm entry with
“ENTER”.
6. Close the flap
13. Repeat the Test Print
Close the flap.
Repeat the Test
Print.
7. New Ink-Jet Cassette installed
14. Confirm
Confirm the
question on the
screen with „YES“.
If the Test Print is
correct, press “YES”
to confirm the
settings. Otherwise
press “NO” to
repeat.
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CE-Declaration of Conformity
In accordance with the EEC low-voltage directive 2014/35/CE in accordance with appendix III B;
of 26. February 2014
Hereby we explain that those corresponds to below designated products in its conception
and design as well as in circulation the execution the fundamental safety and health
requirements of the Community directive low-voltage brought by us. In the case of a
change of the product not co-ordinated with us this explanation loses its validity.
Manufacturer:
Frama AG
Dorfstrasse 6
CH-3438 Lauperswil
Description of the electrical equipment:
Product name: Matrix F22
Type: Franking system
The agreement with further valid guidelines/regulations following for the product is
explained:
EMC Directive (2014/30/CE) of 26. February 2014
Reference to the harmonised standards:
EN 60950-1:2006/AC:2011
EN 55014-1:2006 + A1:2009 + A2:2011
EN 55014-2:2015
EN 55022:2010
EN 55024:2010 + A1:2015
EN 61000-6-1:2007
EN 61000-6-3:2007 + A1:2011
EN 61000-3-2:2014
EN 61000-3-3:2013
Lauperswil, 01.01.2021
Thomas P. Haug
CEO
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