
Mid-Sized Poppers ModelSeries: 2131, 2147, 2152, 2452
Page 11
gmpopcorn.com
Troubleshooting
IssuePossibleCauseSolution
NoPowertotheUnitA. NoPowertotheUnit A. Makesuretheunit’spowercordispluggedin.
KettleDoesNotHeatA. PowertotheKettle A. Makesurekettlelead‐incordispluggedinand
twistedtolockintothekettlereceptacle.
B. KettleHeatSwitch B. Haveaqualifiedservicepersoncheckthe
voltagetoandfromtheKettleHeatSwitch;if
switchisdefective,replaceit.
C. PowerOffControl (if
equipped)
C. UnitswiththePowerOf
Controlfeature,kettle
heatwillautomaticallyshutOFFafter15
minutesofidletime(nopopcornpopped).
ThesmallgreenneonlightintheKettleHeat
SwitchwillblinkOFF‐ONtoindicatethekettle
hasbeenautomaticallyturnedOFF.
Torestartkettleheating,cycletheHeatSwitch
OFF‐ON.ReferencetheControlsandTheir
Functionssectionofthismanual.
D. HeatingElement D. Heatingelementinthekettlema
beburned
out.Checkwithaqualifiedservicepersonfor
inspection/repair.
LongPoppingCycles
(Longerthan4minutesfor
SaltPopcorn)
A. LowVoltage A. Ifthemachineisoperatedonlowvoltage,this
couldcausethekettlenottoreachtheproper
operatingtemperature.Checkwithaqualified
electrician.
B. InadequateSupplyLines B. Inadequatelysizedelectricalsupplylines or
useofextensioncord,inadditiontobeinga
firehazard,wouldalsopreventthekettlefrom
reachingtheproperoperatingtemperature.
Checkwithaqualifiedelectrician.
C. InferiorCorn C. Inferiorqualitycornwouldresultinlonger
poppingcycles.Useonlytopqualityhybrid
popcornfromreputablesuppliers.Eventhen,
ifyouletyourcornpickupmoistureordry
out,yourpoppingcycleswillbeslow.
KettleAgitatorShaftnot
Rotating
A. KettleMotorSwitch A. Ifthekettleagitatorshaftisnotrotating,
DONOTpopcorn.MakesuretheKettleMotor
SwitchisON.IftheswitchisON,andtheshaft
isnotrotating,theswitchormotormaybe
faulty,contactqualifiedservicepersonnelfor
inspection/repair.