Mitel 480 User manual

Monitored Extension
Unheard Voice Messages
Missed Calls
Logged in to Workgroup
Logged in to Workgroup, in Wrap-Up
Logged out of Workgroup
Available
In a Meeting or Do not Disturb
Out of Office
Vacation
Custom
Idle, On Hook
Off Hook, Dialing
Inactive / Do Not Disturb
Incoming Call
Connected Call
Connected Conference Call
On Hold Locally
On Hold Remotely
Speed Dial Extension
Speed Dial Extension with DND
Call is being recorded
Whisper mute is active
Urgent
Message
Message with return receipt
Private message
Broadcast message
Broadcast message with return
receipt requested
Private broadcast message
Private broadcast message with
return receipt requested
Private message with return receipt
requested
GUIDE TO STATUS ICONS
Note: You can c onnect supported headsets to the IP Phone
480/480g via the headset jack on the back of the phone.
Your 480/480g IP phone provides color cues to help
you determine call appearance status:
Steady Green: Phone is in use (dialing or off hook)
Blinking Green: Incoming call
Blinking Orange: On hold or call parked
Steady Orange: Extension’s availability state set to
Do Not Disturb
Steady Red: Monitored extension is in use by other
party (applies to BCA and Extension Monitor)
GUIDE TO LEDS
Main Display
Call Appearance
Visual Voicemail
Display area
Navigation Key
Pad & Selector Button
Lets you select
options in the
interface.
Programmable Call
Appearance Buttons
Eight custom buttons with tri-color LED indicators
show active, incoming, and on-hold calls. They
can also be configured as call keys, monitored
extensions, or speed-dial keys.
Speaker
Indicator LED
Flashing light alerts
you to incoming calls
and unheard voice
messages.
Function Keys
Perform core
telephony functions:
Voicemail, Directory,
History, Transfer,
Conference, Hold
Soft Keys
Context-sensitive,
functions defined
in display area.
Audio Control Keys
Volume button controls handset, headset, speaker,
and ring volume. Mute, Speaker, and Headset
buttons illuminate when functions are active.
Handset with
finger rest
Dial pad
Microphone
Monitored extension
Monitored extension, DND
Unheard Messages
Unheard Messages and DND
Connected call and incoming call
On a Call
On a Conference Call
Monitored extension in a
connected call and call answered
locally
Monitored extension on hold and
call answered locally
Monitored extension in a
connected call with a call on hold
Presence Icons
Available
Custom availability state
On hold or has a call parked
Do not disturb
On a Call
In Directory and History (details view), the following
icons indicate a person's current phone status:
IP PHONE 480/480G QUICK REFERENCE
© Copyright 2017, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third-party trademarks is for reference only and Mitel makes no representation of ownership of these marks.

Monitored Extension
Unheard Voice Messages
Missed Calls
Logged in to Workgroup
Logged in to Workgroup, in Wrap-Up
Logged out of Workgroup
Available
In a Meeting or Do not Disturb
Out of Office
Vacation
Custom
Idle, On Hook
Off Hook, Dialing
Inactive / Do Not Disturb
Incoming Call
Connected Call
Connected Conference Call
On Hold Locally
On Hold Remotely
Speed Dial Extension
Speed Dial Extension with DND
Call is being recorded
Whisper mute is active
Urgent
Message
Message with return receipt
Private message
Broadcast message
Broadcast message with return
receipt requested
Private broadcast message
Private broadcast message with
return receipt requested
Private message with return receipt
requested
GUIDE TO STATUS ICONS
Note: You can c onnect supported headsets to the IP Phone
480/480g via the headset jack on the back of the phone.
Your 480/480g IP phone provides color cues to help
you determine call appearance status:
Steady Green: Phone is in use (dialing or off hook)
Blinking Green: Incoming call
Blinking Orange: On hold or call parked
Steady Orange: Extension’s availability state set to
Do Not Disturb
Steady Red: Monitored extension is in use by other
party (applies to BCA and Extension Monitor)
GUIDE TO LEDS
Main Display
Call Appearance
Visual Voicemail
Display area
Navigation Key
Pad & Selector Button
Lets you select
options in the
interface.
Programmable Call
Appearance Buttons
Eight custom buttons with tri-color LED indicators
show active, incoming, and on-hold calls. They
can also be configured as call keys, monitored
extensions, or speed-dial keys.
Speaker
Indicator LED
Flashing light alerts
you to incoming calls
and unheard voice
messages.
Function Keys
Perform core
telephony functions:
Voicemail, Directory,
History, Transfer,
Conference, Hold
Soft Keys
Context-sensitive,
functions defined
in display area.
Audio Control Keys
Volume button controls handset, headset, speaker,
and ring volume. Mute, Speaker, and Headset
buttons illuminate when functions are active.
Handset with
finger rest
Dial pad
Microphone
Monitored extension
Monitored extension, DND
Unheard Messages
Unheard Messages and DND
Connected call and incoming call
On a Call
On a Conference Call
Monitored extension in a
connected call and call answered
locally
Monitored extension on hold and
call answered locally
Monitored extension in a
connected call with a call on hold
Presence Icons
Available
Custom availability state
On hold or has a call parked
Do not disturb
On a Call
In Directory and History (details view), the following
icons indicate a person's current phone status:
IP PHONE 480/480G QUICK REFERENCE
© Copyright 2017, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third-party trademarks is for reference only and Mitel makes no representation of ownership of these marks.

PHONE OPERATION
Place Calls
Use the speakerphone or a headset or + Ext.
Use the Directory +to select +
Make a conference call + Ext. + or
Make a call from History +to select +
Use the Intercom (through Directory) +to select + +
Answer Calls
Answer a call Lift handset or or or
Send a call to voicemail or or
Divert an incoming call + Ext. +
Adjust volume of handset, headset, or
speakerphone when off hook; adjust
ringer volume when on hook
to select
Answer call waiting (incoming call) Press green blinking call appearance button or
Pick up a call for another extension + Ext.
Interact with Calls
Mute a call
Place a call on hold or press call appearance button
Take a call off hold or press orange blinking call appearance button
Transfer a call + Ext. + or
Merge calls into a conference call
Park a call on another extension + Ext.
Unpark a call + Ext.
VOICEMAIL
Check visual voicemail + Password +
Log in to voicemail main
menu + + Password +
Log in from another
extension + + + Ext.+ Password +
EXTENSION ASSIGNMENT
Using Phone Interface
Assign ext. to Available or
Anonymous phone + Ext. + Password +
Unassign extension +Password+ + + + +
Assign your ext. to an
assigned phone + + Ext.+Password +
Using Voicemail System
Change ext. assignment + + +Ext.+Password+ +
Unassign extension + + +Ext.+Password+ +
CUSTOMIZE YOUR PHONE
Select a ringtone +Password+ + + + + +
Change availability
state +to select +
Change avail.
state and call for-
warding
+Password+ + + + + +
Change automatic
off-hook setting +Password+ + + + + +
Change time zone +Password++ + + + +
Log in or out of
workgroup +Password+ + + + + +
TROUBLESHOOTING
View phone information + (INFO#)
Reboot your phone + (RESET#)
IP PHONE 480/480G QUICK REFERENCE
Note: For details about using the phone, see the IP Phone 480/480g User Guide.

PHONE OPERATION
Place Calls
Use the speakerphone or a headset or + Ext.
Use the Directory +to select +
Make a conference call + Ext. + or
Make a call from History +to select +
Use the Intercom (through Directory) +to select + +
Answer Calls
Answer a call Lift handset or or or
Send a call to voicemail or or
Divert an incoming call + Ext. +
Adjust volume of handset, headset, or
speakerphone when off hook; adjust
ringer volume when on hook
to select
Answer call waiting (incoming call) Press green blinking call appearance button or
Pick up a call for another extension + Ext.
Interact with Calls
Mute a call
Place a call on hold or press call appearance button
Take a call off hold or press orange blinking call appearance button
Transfer a call + Ext. + or
Merge calls into a conference call
Park a call on another extension + Ext.
Unpark a call + Ext.
VOICEMAIL
Check visual voicemail + Password +
Log in to voicemail main
menu + + Password +
Log in from another
extension + + + Ext.+ Password +
EXTENSION ASSIGNMENT
Using Phone Interface
Assign ext. to Available or
Anonymous phone + Ext. + Password +
Unassign extension +Password+ + + + +
Assign your ext. to an
assigned phone + + Ext.+Password +
Using Voicemail System
Change ext. assignment + + +Ext.+Password+ +
Unassign extension + + +Ext.+Password+ +
CUSTOMIZE YOUR PHONE
Select a ringtone +Password+ + + + + +
Change availability
state +to select +
Change avail.
state and call for-
warding
+Password+ + + + + +
Change automatic
off-hook setting +Password+ + + + + +
Change time zone +Password++ + + + +
Log in or out of
workgroup +Password+ + + + + +
TROUBLESHOOTING
View phone information + (INFO#)
Reboot your phone + (RESET#)
IP PHONE 480/480G QUICK REFERENCE
Note: For details about using the phone, see the IP Phone 480/480g User Guide.