Mitel 5001 User manual

USER GUIDE
M I T E L N E T W O R K SM I T E L N E T W O R K S
IP Phone
5001

3100 ICP - 4.0

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Contents
ABOUT THE 5001 IP PHONE 
USING YOUR PHONE 
0DNLQJDQG$QVZHULQJ&DOOV 
$FFRXQW&RGHV 
$ODUP&DOOV 
&DOO)RUZDUGLQJ 
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6\VWHP6SHHG&DOO1XPEHUV 
7KUHH3DUW\&RQIHUHQFH 
FEATURE ACCESS CODES 

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ABOUT THE 5001 IP PHONE
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Telephone Status Indicators
About Feature Access Codes
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Tips for Your Comfort and Safety
Don’t cradle the handset!
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Protect your hearing
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Adjusting the ringer and handset volume
To adjust the Ringer Volume while the set is ringing:
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To adjust the Handset Receiver Volume when you are using the handset:
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USING YOUR PHONE
Making and Answering Calls
To make a call:
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 'LDOWKHQXPEHU
To answer a call:
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Account Codes
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To assign an account code to an outgoing call:
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 'LDOWKHUHTXLUHG$FFRXQW&RGH
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Alarm Calls
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DODUPFDOO
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To set up an Alarm Call from your extension:
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To cancel an Alarm Call:
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Call Forwarding
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To program and activate Call Forward:
 'LDORQHRIWKHIROORZLQJ
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6SOLW&DOO)RUZDUG$OZD\VWRDQ([WHQVLRQ*URXS([WHUQDO&DOOV
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6SOLW&DOO)RUZDUG1R$QVZHU%XV\WRDQ([WHQVLRQ([WHUQDO&DOOV
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6SOLW&DOO)RUZDUG1R$QVZHU%XV\WRDQ([WHQVLRQ*URXS([WHUQDO&DOOV
 'LDOWKHGHVWLQDWLRQH[WHQVLRQRUH[WHQVLRQJURXSQXPEHU
 +DQJXS
To cancel Call Forward:
'LDORQHRIWKHIROORZLQJFRGHV
FDQFHODOOIRUZDUGLQJ
FDQFHOLQWHUQDOFDOOIRUZDUGLQJ
FDQFHOH[WHUQDOFDOOIRUZDUGLQJ



Call Park Pick-up
7KLVIHDWXUHDOORZV\RXWRSLFNXSDQH[WHUQDOFDOOKHOGRQDVSHFLILFOLQHE\DQRWKHUH[WHQVLRQ$Q
H[WHQVLRQXVHUEURDGFDVWVDPHVVDJHLQIRUPLQJ\RXWKDW\RXKDYHDFDOOZDLWLQJWREHDQVZHUHGDQG
RQZKLFKOLQHWKHFDOOLVKHOG
1RWH<RXU$GPLQLVWUDWRUFDQVHWXSWKHV\VWHPVRWKDWDVLQJOHGLJLWFDQEHXVHGWRSLFNXSWKHFDOO
LQVWHDGRIXVLQJWKHWKUHHGLJLWDFFHVVFRGH
On receiving a broadcast message of a call waiting to be answered on a specific line for you:
 'LDO 
 'LDOWKHOLQHQXPEHUXVLQJWKHWZRGLJLWIRUPDWIRUH[DPSOH
<RXDUHQRZFRQQHFWHGWRWKHFDOOHU
Call Transfer
7KLVIHDWXUHDOORZV\RXWRPRYHDFDOOIURP\RXUH[WHQVLRQWRDQRWKHU
To Transfer an active call:
 3UHVV+2/'
 'LDOWKHQXPEHURIWKHWKLUGSDUW\
 'RRQHRIWKHIROORZLQJ
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7RFRPSOHWHWKH7UDQVIHUKDQJXS
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7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGKDQJXS
1RWH,IWKHFDOOLVXQDQVZHUHGLWUHWXUQVWR\RXUH[WHQVLRQ
Calling Line Identification Blocking
)RUHDFKH[WHUQDOFDOO\RXFDQFRQWUROZKHWKHURUQRW\RXUSKRQHQXPEHUGLVSOD\VRQWKHFDOOHG
SDUW\VSKRQH
To block Calling Line Identification from displaying on the called party’s phone:
z
'LDO  
z
3UHVVDOLQHNH\RUGLDOWKHRXWDFFHVVFRGH
z
'LDOWKHH[WHUQDOQXPEHU
Directed Call Pick-up
7KLVIHDWXUHDOORZV\RXWRDQVZHUDFDOOULQJLQJDWDQ\H[WHQVLRQLQWKHV\VWHP,IWKHUHLVPRUHWKDQ
RQHFDOOULQJLQJDQH[WHUQDOFDOOZLOODOZD\VEHDQVZHUHGEHIRUHDQLQWHUQDORUUHYHUWHGFDOO
To answer a call that is ringing at another extension:
z
(LWKHUGLDO IROORZHGE\WKHULQJLQJH[WHQVLRQVQXPEHU
25
z
'LDOWKHVLQJOHGLJLW'LUHFWHG&DOO3LFNXSDFFHVVFRGHGHWHUPLQHGE\\RXU$GPLQLVWUDWRUIROORZHG
E\WKHULQJLQJH[WHQVLRQVQXPEHU


Do Not Disturb
7KLVIHDWXUHGLVDEOHV
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RXUULQ
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HU([WHQVLRQXVHUVFDOOLQ
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RXKHDUEXV
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HVLPLODUWR
WKHIROORZLQJLVGLVSOD\HGRQWKHLU &'LIWKH\KDYHRQH(;7[[[['1'
To activate Do Not Disturb:
z
'LDO 
:KHQ\RXOLIW\RXUKDQGVHW\RXKHDULQWHUUX WHGGLDOWRQHLQGLFDWLQJWKDWWKHIHDWXUHLVDFWLYH
To deactivate Do Not Disturb:
z
'LDO 
DTMF (Dual Tone Multi-Frequency) Tone Dialing
,I\RXUV\VWHPKDVORRSGLVFRQQHFWVLJQDOLQJ\RXFDQVWLOODFFHVVVHUYLFHVWKDWUHTXLUHWKHXVHRIGXDO
WRQHPXOWLIUHTXHQF\WRQHVVXFKDVEDQNLQJDQGYRLFHPDLOV\VWHPV
<RXU$GPLQLVWUDWRUFDQDGYLVHRQWKHW\SHRIVLJQDOLQJLQXVHRQWKHV\VWHP
To activate DTMF tones:
 $FFHVVDOLQH
 'LDOWKHH[WHUQDOQXPEHUWRDFFHVVWKHVHUYLFH\RXUHTXLUH
<RXKHDUULQJLQJWRQHDQGDQLQGLFDWLRQRIWKHV\VWHPDQVZHULQJ
3UHVV
7KHVLJQDOLQJIURP\RXUH[WHQVLRQLVQRZPXOWLIUHTXHQF\DOOGLJLWVQRZGLDOHGDUHUHFHLYHGDQG
DFWHGX RQE\WKHFDOOHGV\VWHP
 :KHQWKHFDOOLVILQLVKHGUHSODFH\RXKDQGVHW
7KHVLJQDOLQJLVQRZUHVHWWRLWVRULJLQDOVHWWLQJ
Emergency 9-1-1 Calls
<RXFDQFRQWDFWHPHUJHQF\VHUYLFHVIURPDQ\H[WHQVLRQLQWKHV\VWHPWKDWKDVDFFHVVWRDQ
RXWVLGHOLQH
OPERATION
 $FFHVVDOLQHE\GLDOLQJWKHRXWDFFHVVGLJLW
<RXKHDUH[WHUQDOGLDOWRQH
 'LDO


Extension Paging
7KLVIHDWXUHDOORZV
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RXWRWXUQRQWKHORXGV
S
HDNHUDWDQRWKHUH[WHQVLRQRUDWDQXPEHURIH[WHQVLRQV
DQGEURDGFDVWDPHVVDJHWRWKHVHH[WHQVLRQXVHUV<RXFDQXVH([WHQVLRQSDJLQJWRSDJH
 DQRWKHUH[WHQVLRQXVHU
 DOOH[WHQVLRQXVHUVLQDQH[WHQVLRQJURXS
 DOOH[WHQVLRQXVHUVRQWKHV\VWHP
To page an extension or extension group:
 LIWWKHKDQGVHW
 'LDO 
 'RRQHRIWKHIROORZLQJ
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'LDOWRSDJHDOOH[WHQVLRQV
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'LDODVSHFLILFH[WHQVLRQRUH[WHQVLRQJURXSQXPEHU
 0DNHWKHDQQRXQFHPHQW
External Call Waiting Tone
7KLVIHDWXUHHQDEOHVRUGLVDEOHV&DOO:DLWLQJWRQHRQ\RXUH[WHQVLRQ:KHQHQDEOHGDVKRUWEXUVWRI
WRQHLVJHQHUDWHGZKHQDQH[WHUQDOFDOODUULYHVDW\RXUH[WHQVLRQDQG\RXUH[WHQVLRQLVEXV\
:KHQ&DOO:DLWLQJWRQHLVKHDUG\RXFDQOHDYHWKHLQFRPLQJFDOOXQDQVZHUHGXQWLO\RXKDYHILQLVKHG
WKHFXUUHQWFDOORUSODFHWKHFXUUHQWFDOORQKROGDQGDQVZHUWKHQHZFDOO
To enable Call Waiting tone:
 'LDO 
 3UHVV
 5HSODFH\RXUKDQGVHW
To disable Call Waiting tone:
 'LDO 
 3UHVV
 5HSODFH\RXUKDQGVHW


Follow Me
7KLVIHDWXUHDOORZV\RXWRWHPSRUDULO\IRUZDUG\RXUFDOOVWRDQRWKHUH[WHQVLRQEHIRUHOHDYLQJWRZRUN
DWDQRWKHUGHVN\RXUFDOOVIROORZ\RXWRWKHRWKHUGHVN,I\RXDOZD\VIRUZDUG\RXUFDOOVWRWKHVDPH
H[WHQVLRQ\RXFDQSURJUDPD)2//2:0(NH\ZLWKWKLVH[WHQVLRQQXPEHU$OWHUQDWLYHO\\RXFDQ
SURJUDPWKH)2//2:0(NH\ZLWKRXWVSHFLI\LQJDGHVWLQDWLRQQXPEHUZKLFKPHDQVWKDW\RXPXVW
GLDODQH[WHQVLRQQXPEHUHDFKWLPH\RXZDQWWRIRUZDUG\RXUFDOOV
,I
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RXGRQRWGLDODWDU
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HWH[WHQVLRQQXPEHUZKHQVHWWLQ
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S
WKLVIHDWXUHWKHIHDWXUHLVHQDEOHGEXWLV
QRWIXOO\DFWLYHWKLVPHDQVWKDWDQRWKHUH[WHQVLRQFDQSXOOFDOOVIURP\RXUH[WHQVLRQDWDODWHUWLPH
E\XVLQJWKH)ROORZ0H,P+HUHIHDWXUH
To enable your calls to follow you to another extension:
 )URP\RXUH[WHQVLRQ 
 'LDOWKHH[WHQVLRQQXPEHUZKHUH\RXZLVKWRIRUZDUG\RXUFDOOV
:KHQ\RXOLIW\RXUKDQGVHW\RXKHDULQWHUUX WHGGLDOWRQHLQGLFDWLQJWKDW\RXUFDOOVDUHEHLQJ
IRUZDUGHG
To enable, but not activate, Follow Me from your usual extension:
z
'LDO 
<RXUFDOOVDUHQRWIRUZDUGHGXQWLODQRWKHUH[WHQVLRQLQYRNHVWKH)ROORZ0H,P+HUHIHDWXUH
Follow Me (I’m Here)
7KLVIHDWXUHHQDEOHV\RXWRSXOOFDOOVIURP\RXUXVXDOH[WHQVLRQWRWKHH[WHQVLRQDWZKLFK\RXDUH
FXUUHQWO\ZRUNLQJ<RXFDQXVHWKLVIHDWXUHWRHQVXUHWKDW\RXUFDOOVFRQWLQXHWRIROORZ\RXZKHQ\RX
DUHZRUNLQJDWYDULRXVGHVNVZLWKLQ\RXURIILFH
1RWH$)ROORZ0H,P+HUHUHTXHVWLVQRWDOORZHGLIWKHSXOOHGIURPH[WHQVLRQGRHVQRWKDYHWKH
)ROORZ0HIHDWXUHHQDEOHGRUDFWLYH
To enable Follow Me from your usual extension:
z
'LDO 
To activate from a remote extension:
 'LDO 
 'LDO\RXUH[WHQVLRQQXPEHU
<RXUFDOOVDUHIRUZDUGHGWRWKHQHZH[WHQVLRQ:KHQ\RXPRYHWRDQRWKHUH[WHQVLRQUH HDWWKH
DERYHVWH VDQG\RXUFDOOVZLOOIROORZ\RX
To cancel from the remote extension:
 'LDO 
 'LDO\RXUH[WHQVLRQQXPEHU
<RXUFDOOVDUHIRUZDUGHGWRWKHQHZH[WHQVLRQ:KHQ\RXPRYHWRDQRWKHUH[WHQVLRQUH HDWWKH
DERYHVWH VDQG\RXUFDOOVZLOOIROORZ\RX
To cancel from your usual extension:
z
'LDO 


Group Call Pick-up
$SLFNXSJURXSLVDJURXSRIH[WHQVLRQVZKLFKZKHQRQHH[WHQVLRQULQJVRWKHUH[WHQVLRQXVHUVLQ
WKHJURXSFDQSLFNXSWKHFDOO,IWKHUHLVPRUHWKDQRQHFDOOULQJLQJDQH[WHUQDOFDOOZLOODOZD\VEH
DQVZHUHGEHIRUHDQLQWHUQDORUUHYHUWHGFDOO
1RWH<RXU$GPLQLVWUDWRUFDQVHWXSWKHV\VWHPVRWKDWDVLQJOHGLJLWFDQEHXVHGWRSLFNXSWKHFDOO
LQVWHDGRIXVLQJWKHWKUHHGLJLWDFFHVVFRGH&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIVLQJOHGLJLWDFFHVV
FRGHV
To answer a call that is ringing at another extension in your pick-up group:
 LIW\RXUKDQGVHW
 'LDOWKHVLQJOHGLJLWDFFHVVFRGHV\VWHPGHIDXOWRU 
<RXDUHFRQQHFWHGWRWKHFDOOHURIWKHULQJLQJH[WHQVLRQ
Intrude
7KLVIHDWXUHDOORZV\RXWRHQWHUDQHVWDEOLVKHGFDOODQGVSHDNWRWKHSDUWLHVLQYROYHG\RXUHQWU\LV
DQQRXQFHGE\DZDUQLQJWRQHWKDWDOOSDUWLHVFDQKHDU
7KHDYDLODELOLW\RIWKLVIHDWXUHGHSHQGVRQWKH,QWUXGH3ULRULW\DVVLJQHGWR\RXUH[WHQVLRQ&KHFN
ZLWK\RXU$GPLQLVWUDWRU
<RXFDQQRWLQWUXGHRQDQH[WHQVLRQZKLFKKDV
z
683(5LQWUXGHSULRULW\
z
DKLJKHULQWUXGHSULRULW\WKDQDOORFDWHGDW\RXURZQH[WHQVLRQ
z
D7KUHH3DUW\&RQIHUHQFHFDOOLQSURJUHVV
z
'R1RW'LVWXUEDFWLYDWHG
1RWH$VLQJOHGLJLWDFFHVVFRGHLVUHTXLUHGWRXVH,QWUXGH$VN\RXU$GPLQLVWUDWRUIRUWKHFRGH
Intruding on an Established Conversation
You attempt to call extension "A", but "A" is in conversation with party "B" and you hear busy tone:
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'LDOWKHVLQJOHGLJLW,QWUXGHFRGH
3DUWLHV$DQG%KHDUDVKRUWZDUQLQJWRQHEHIRUH\RXDUHFRQQHFWHG'XULQJWKHLQWUXVLRQDOO
DUWLHVKHDUDZDUQLQJWRQH
Speaking privately to Party "A" or Party "B"
After intruding into a conversation:
 'LDOWKHVLQJOHGLJLW,QWUXGHFRGHDJDLQ
<RXDUHUHFRQQHFWHGWR3DUW\$RQO\
 'LDOWKHFRGHDJDLQWRUHFRQQHFWWR3DUW\%RQO\
1RWH<RXFDQQRWGLDOWKH,QWUXGHDFFHVVFRGHWRUHFRQQHFWWRWKHWZRSDUWLHVDIWHUWKHFDOOKDVEHHQ
VSOLWKRZHYHULI\RXZLVKWRWDONWRERWKSDUWLHVDJDLQ\RXPXVWVHWXSDWKUHHSDUW\FRQIHUHQFH
5HIHUWR7KUHH3DUW\&RQIHUHQFHIRUPRUHLQIRUPDWLRQRQWKLVIHDWXUH
Withdrawing from an intrusion
To exit, leaving Parties "A" and "B" in private conversation:
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5HSODFH\RXUKDQGVHW


Key Click Control
7KLVIHDWXUHHQDEOHV\RXWRVLOHQFHWKHWRQHFOLFN\RXKHDUZKHQ\RXSUHVVDNH\RQWKHNH\SDG
To enable or disable key clicks:
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:KLOH\RXUH[WHQVLRQLVLGOHGLDOIROORZHGWRHQDEOHRUWRGLVDEOHWKHFOLFNV
Last Number Redial
To redial the last number that you manually dialed:
 LIW\RXUKDQGVHW
 3UHVV5(',$/
Loudspeaker Paging
7KLVIHDWXUHDOORZV\RXWRPDNHDQDQQRXQFHPHQWYLDWKHORXGVSHDNHUV\VWHP
1RWH&RQWDFW\RXU$GPLQLVWUDWRUWRFKHFNWKDW\RXUH[WHQVLRQKDVWKHFRUUHFWSHUPLVVLRQVWRPDNH
DQDQQRXQFHPHQW
To make an announcement via the loudspeaker system:
 LIW\RXUKDQGVHWDQGGLDOWKH RXGVSHDNHU3DJLQJH[WHQVLRQQXPEHU
 0DNHWKHDQQRXQFHPHQW


Message Waiting
:KHQ\RXFDOODQRWKHUH[WHQVLRQWKDWGRHVQWDQVZHURULVEXV\\RXFDQOHDYHDPHVVDJHZDLWLQJ
LQGLFDWLRQWRDOHUWWKHXVHUWRUHWXUQ\RXUFDOO7KHFDOOHGH[WHQVLRQXVHULVLQIRUPHGRIWKHPHVVDJH
ZDLWLQJE\WKHLU0HVVDJH,QGLFDWRUIODVKLQJDQGWKHLU &'LIWKH\KDYHRQHGLVSOD\LQJ0(66$*(
:$,7,1*
<RXFDQDOVROHDYHDPHVVDJHZDLWLQJLQGLFDWLRQDWDQRWKHUH[WHQVLRQGLUHFWO\WKDWLVZLWKRXWGLDOLQJ
WKHH[WHQVLRQQXPEHU,I\RXKDYHOHIWDPHVVDJHZDLWLQJLQGLFDWLRQDWDQRWKHUXVHUVH[WHQVLRQDQG
ZLVKWRFDQFHOLW\RXFDQGRVR
Leaving a Message Waiting Indication
1RWH<RXFDQQRWOHDYHDPHVVDJHZDLWLQJLQGLFDWRUDWDQH[WHQVLRQZKLFKDOUHDG\KDVDPHVVDJH
ZDLWLQJIURPDQRWKHUH[WHQVLRQXVHU\RXKHDUUHRUGHUWRQH
To leave a message waiting indication:
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:KLOHOLVWHQLQJWRULQJLQJRUEXV\WRQHSUHVV0(66$*(
To leave a message waiting indication at an extension without calling the extension:
 LIW\RXKDQGVHWDQGGLDO 
 (QWHUWKHH[WHQVLRQQXPEHURIWKHWDUJHWH[WHQVLRQ
Responding to a Message Waiting Indication
If your extension’s Message Indicator is flashing:
 'LDO 
,IWKHPHVVDJHZDLWLQJLQGLFDWLRQLVIURPDQRWKHUH[WHQVLRQXVHUWKHRULJLQDWLQJH[WHQVLRQRIWKH
PHVVDJHZDLWLQJLQGLFDWRULVFDOOHG,I\RXKDYHDPHVVDJHZDLWLQJLQGLFDWLRQIURPWKH9RLFHPDLO
V\VWHPWKH9RLFHPDLOH[WHQVLRQLVFDOOHG
 'LDOWKHFRGHDJDLQWRUHFRQQHFWWR3DUW\%RQO\
1RWH,I
\
RXKDYHWZRPHVVD
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HZDLWLQ
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LQGLFDWLRQVDW
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RXUH[WHQVLRQWKDWLVRQHWRFDOOWKH9RLFHPDLO
V\VWHPDQGWKHRWKHUIURPDQH[WHQVLRQXVHUWKH9RLFHPDLOV\VWHPLVDOZD\VFDOOHGILUVW
Canceling a Message Waiting Indication
1RWH$PHVVDJHZDLWLQJLQGLFDWLRQFDQRQO\EHFDQFHOHGIURP\RXUH[WHQVLRQ
To cancel a Message Waiting indication:
 LIW\RXKDQGVHW
 'LDO 
 'LDOWKHH[WHQVLRQQXPEHURIWKHFDOOHGH[WHQVLRQ


Night Service Pick-up
7KH1LJKW6HUYLFHIHDWXUHDOORZVDQ$GPLQLVWUDWRUWRGLUHFWLQFRPLQJH[WHUQDOFDOOVRXWVLGHRIQRUPDO
ZRUNLQJKRXUVWRRQHRUPRUHH[WHQVLRQV7KHUHDUHWZR1LJKW6HUYLFHJURXSVDYDLODEOHDQGDQ
H[WHQVLRQFDQEHLQFOXGHGLQHLWKHURUERWKJURXSV:KHQHLWKHURIWKH1LJKW6HUYLFHPRGHVLVDFWLYH
WKH1LJKW6HUYLFH3LFNXSIHDWXUHDOORZV\RXWRSLFNXSH[WHUQDOFDOOWKDWLVULQJLQJDWDQRWKHU
H[WHQVLRQLQ\RXU1LJKW6HUYLFH3LFNXSJURXS
1RWH<RXU$GPLQLVWUDWRUFDQVHWXSWKHV\VWHPVRWKDWDVLQJOHGLJLWFDQEHXVHGWRSLFNXSWKHFDOO
LQVWHDGRIXVLQJWKHWKUHHGLJLWDFFHVVFRGH&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIVLQJOHGLJLWDFFHVV
FRGHV
To answer a call that is ringing at another extension in your Night Service Pick-up group:
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'LDOWKH&DOO3LFNXSVLQJOHGLJLWDFFHVVFRGHV\VWHPGHIDXOWRUGLDO  
<RXDUHFRQQHFWHGWRWKHFDOOHURIWKHULQJLQJH[WHQVLRQ
PIN (Personal Identification Number) Codes
<RXU$GPLQLVWUDWRUFDQDVVLJQ\RXD3,13HUVRQDO,GHQWLILFDWLRQ1XPEHUZKLFKORFNV\RXUH[WHQVLRQ
VRWKDWLWFDQQRWEHXVHGWRPDNHH[WHUQDOFDOOV<RXFDQDOVRXVH\RXU3,1FRGHDWDQRWKHUH[WHQVLRQ
WRDFFHVVIHDWXUHVRUPDNHH[WHUQDOFDOOVWKDWZRXOGQRWQRUPDOO\EHDYDLODEOHIURPWKLVH[WHQVLRQ
1RWH<RXFDQVWLOOPDNHLQWHUQDOFDOOVDQGGLDOHPHUJHQF\QXPEHUVIURPDORFNHGH[WHQVLRQ
To lock or unlock your extension:
 LIW\RXUKDQGVHW
 'LDO 
 'LDO\RXU3,1FRGH
 5HSODFH\RXUKDQGVHW
To make an external call from another user’s locked extension:
 LIW\RXUKDQGVHW
 'LDO 
 'LDO\RXU3,1FRGH
 $FFHVVDOLQHDQGGLDOWKHUHTXLUHGH[WHUQDOQXPEHU
 $WWKHHQGRIWKHFDOOUHSODFH\RXUKDQGVHW
7KLVH[WHQVLRQUHPDLQVXQORFNHGIRUVHFRQGVGHIDXOWDOORZLQJ\RXWRPDNHIXUWKHUFDOOVLI
UHTXLUHGDIWHUWKLVWLPHWKHH[WHQVLRQUHWXUQVWRLWVORFNHGVWDWH


Remote Call Forward
7KLVIHDWXUHDOORZV\RXWRIRUZDUG\RXULQFRPLQJFDOOVWRDQH[WHUQDOGHVWLQDWLRQIRUH[DPSOHD
FHOOXODUSKRQHRU\RXUKRPHQXPEHU
1RWHV
z
7KLVIHDWXUHLVQRWDYDLODEOHDWDOOH[WHQVLRQVSOHDVHFRQWDFW\RXU$GPLQLVWUDWRULI\RXUHTXLUHWKLV
IHDWXUH
z
,QYRNLQJ5HPRWH&DOO)RUZDUGFDQFHOVDQ\DFWLYHLQWHUQDOFDOOIRUZDUGLQJDQGYLFHYHUVD
z
<RXFDQQRWIRUZDUG\RXUFDOOVWRDQH[WHUQDOGHVWLQDWLRQLI\RXDUHIRUZDUGLQJWRDQLQWHUQDO
H[WHQVLRQRUYLFHYHUVD

To forward all your calls to an external destination:
 'LDO 
 'LDOWKHH[WHUQDOQXPEHULQFOXGLQJWKHOLQHDFFHVVQXPEHU\RXZLVKWRIRUZDUG\RXUFDOOVWR
:KHQ
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RXOLIW
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RXUKDQGVHW
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RXKHDULQWHUUX WHGGLDOWRQHLQGLFDWLQ
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WKDW
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RXDUHIRUZDUGLQ
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
\
RXU
FDOOV
To forward your calls to the destination you dialed when you last used Remote Call Forward:
 'LDO 
 3UHVVWRFRPSOHWHWKHGLJLWVHTXHQFH
3UHVVLQJ+ROGGXULQJWKHVHTXHQFHLQVHUWVD DXVHIRUGLDOWRQH
To cancel Remote Call Forwarding:
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'LDO 
System Hold
:LWK6\VWHP+ROGDQ\H[WHQVLRQXVHUFDQSLFNXSWKHKHOGFDOOLIWKH\KDYHD'66%/)NH\
SURJUDPPHGIRUWKHKROGLQJH[WHQVLRQ
To place a call on System Hold:
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3UHVV+2/'DQGUHSODFHWKHKDQGVHWLQWKHFUDGOH
To retrieve a call from System Hold:
 LIWWKHKDQGVHW
 3UHVV+2/'WRUHWULHYHWKHFDOO
System Speed Call Numbers
0LWHO1HWZRUNV,&3SURYLGHVDVSHHGGLDOLQJPHPRU\ZKLFKFDQFRQWDLQXSWRH[WHUQDO
QXPEHUV$Q$GPLQLVWUDWRUVWRUHVHDFKQXPEHUDQGDVVLJQVLWDIRXUGLJLWFRGHWKDW\RXFDQGLDOWR
FDOOWKHVWRUHGQXPEHU6\VWHP6SHHG&DOOQXPEHUVFDQRQO\EHVHWXSDQGFKDQJHGE\DQ
$GPLQLVWUDWRU
1RWH&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRI6\VWHP6SHHG&DOOQXPEHUV
To dial an external call using a System Speed Call number:
 LIWWKHKDQGVHW
 'LDOWKHUHTXLUHG6\VWHP6SHHG&DOOFRGH


Three-Party Conference
7KLVIHDWXUHDOORZV\RXWRVHWXSDFRQIHUHQFHFDOOFRQVLVWLQJRI\RXUVHOIDQGWZRH[WHQVLRQXVHUVRU
DQRWKHUH[WHQVLRQXVHUDQGDQH[WHUQDOFDOO
To form a Conference when a two-party call is already in place, or to add another party to an existing
Conference:
 3UHVV+2/'
 'LDOWKHQXPEHURIWKHQH[WSDUW\
 :DLWIRUDQDQVZHU
 'LDORUDQRWKHUGLJLWDVGHWHUPLQHGE\WKH6\VWHP$GPLQLVWUDWRU
To leave a Conference:
z
+DQJXS


FEATURE ACCESS CODES
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