Mitel 5330 5330 User manual

5330 IP Phone Quick Reference
User Guide
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Introduction to your Mitel 5330 IP Phone
The Mitel 5330 IP Phone provides the similar functionality as the Mitel 3000 Feature Phone.
It can be connected directly to the Mitel 3000 system or installed at a remote location and
connected to the system via the Internet. When connected remotely, it retains all the
functionality and features of an extension directly connected to the system.
Extension Pairing
The IP Phone can be paired with another extension. For example, a user can have two
paired extensions, one in the ofce and one at home. By entering a 3-digit code in either
extension, the ofce extension can be transferred to the user’s home and the home
extension transferred to the ofce. The extension number and all programmed features,
including voicemail, are transferred, providing the user with all their normal telephony
facilities at home.
Call Quality
When the IP Phone is installed at a remote location, it uses the Internet to connect to the
Mitel 3000 system. The call quality depends on the amount of bandwidth available to the
IP Phone via the Internet connection. If the IP Phone is sharing the Internet connection
with PCs which are browsing or engaged in le transfers, the call quality may vary during
this activity.
Introduction to Programming your Mitel 5330 IP Phone
There are three steps of programming before your Mitel 5330 IP Phone is active.
Step 1. Program the Broadband Module.
Step 2 Connecting the Mitel 5330 IP Phone.
Step 3 Program the Mitel 5330 IP Phone.
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1. Programming the Broadband Module.
Before attempting to program IP extensions it is important that the following are
checked:
If any of the IP extensions are located remotely ensure that the broadband service
is connected to and working on the Broadband Module. The VoIP programming is not
available unless an IP address is provided on the WAN interface. This address is shown
on the status page. See the broadband module manual for more information.
The broadband service provides a static IP address.
If the IP extensions are located on the LAN only and no broadband service is sup-
ported then the VoIP interface must be changed to IP LAN. See the broadband
module manual for more information.
1. Connect to the Broadband Module programming Interface using the Wizard
or Browser Click VoIP from the Setup panel in the main Broadband Module
screen.
•
•
•
WARNING Your service provider MUST provide a static IP address for
IP phones to work remotely.
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2. Click the link Change your VoIP endpoint types here ...
3. Choose a free endpoint and select IP Extension from it’s drop-down menu. Note that
the extension number associated with the endpoint will be assigned to the Mitel 5330 IP
Phone.
If the Endpoint screen is not shown it is because an IP address is not available
to the WAN.
Ensure the broadband connection is available and working on the Broadband
Module.
Note
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4. Click Confirm Changes.
5. Enter the password (this must match the password programmed into the
Mite 5330 IP Phone, in default this is “iptpassw”)
The password is set at iptpassw which matches the default password in the IP
phones. This should not be changed.
The MAC address is printed on a label on the base of the IP Phone.
Click Next >
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6. Click Confirm Changes
7. Click Restart
Restart the Broadband Module. Once the Broadband Module has restarted step 1 of
the programming is now complete. The Mitel 5330 IP Phone will now connect to the
Mitel 3000 system.
Click Next >
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2. Changing the VOIP Interface.
Programming the IP Phone involves entering the ICP IP ADDRESS. This IP address will
be provided by the Mitel system administrator. The WAN address is for users who will
be accessing Remotely and internally. The LAN address is used for local users when
no external internet connection is available. If you want to use the LAN address, you
must change the VOIP Interface to IPLAN.
1. Connect to the Broadband Module programming Interface using the Wizard or
Browser
Click VoIP from the Setup panel in the main Broadband Module screen.
2. Scroll down and Click the link Change Advanced VoIP Settings here ...
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3A. From the VOIP Interface section select IPWAN (default) from the
drop-down menu if used as a remote user.
3B. ONLY if the IP phone is used as stand alone of the PBX within the
LAN, from the VOIP Interface section select IPLAN from the drop-down
menu.
Click Next >
4. Enter the Public IP address of your DSL connection on the VoIP Gate-
way Address box.
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5. Click Restart
4. Click Confirm Changes.
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3. Connecting the Mitel 5330 IP Phone.
The IP Phone is supplied with a transformer and two Ethernet cables. Connect an
Ethernet cable to the LAN/PWR connector on the back of the IP Phone and connect
the other end of the cable to the PHONE connector on the Transformer.
Connect the other Ethernet cable to the LAN connector on the Transformer and
connect the other end of the cable to an Ethernet port on the Broadband Module (IP
Phone connected locally to the Mitel 3000) or broadband router (IP Phone installed
at a remote location).
Connect the transformer to a power source.
A PC can be connected to the broadband router via the PC port on the back of the IP
Phone if required.
Note
The Mitel 5330 IP Phone can also be powered via
a power over Ethernet LAN switch.
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4. Programming the Mitel 5330 IP Phone.
When programming the phone the * key on the keypad under the number
7 should be selected for Yes the # key on the keypad under the number 9
should be selected for No.
Select * = Yes
5A. Programming the Mitel 5330 IP Phone for a WAN
Connection or Remote User.
The Mitel 5330 IP phone needs to check with the Broadband Module if the SW
used is the most recent SW available. For this the phone needs to be connected
to the LAN port of your Broadband Module, then follow instructions below
Disconnect the power from the phone by removing the Ethernet cable from
the PHONE connector on the Transformer.
Hold down keypad <= & => arrows on the Mitel 5330 IP Phone and reconnect
the Ethernet cable to the Transformer.
Release keypad digits <= & => when the display on the IP Phone shows.
1. Congure Phone?
* = Yes # = No
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2. Network Parameters? 3. View Current Values?
Select * = Yes Select # = No
4. View DHCP Values?
Select # = No Select #= No
5. View Static Values?
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7. At the Static Network Parms screen
arrow down until program ICP IP Address
is displayed.
8. Enter the IP Address provided by your
system administrator. This is the public
static IP address of the Broadband module
(WAN/DSL Public IP Address).
6. Modify Static Value?
Select * = Yes
9. Arrow down until TFTP SVR
IP Address.
Enter the address 195.7.32.123.
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10. Arrow to down TFTP PORT and
enter 69 as the port value.
11. Arrow until Store Changes? is
displayed
Select *=Yes
12. Saving to the NVRAM. Do not
Remove Power will then display. Do not remove the power and wait for
the phone to reset.
13. Reboot Now? will display
Select *=Yes
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If the following display appears, your phone software should be updated:
Your phone will then look for the TFTP site and upgrade your phone.
Yor phone is now ready to be connected as a Remote User. Once you connect to your
router at home or remote ofce, the display on your phone should appear as:
Your phone is now ready for use.
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5B. Programming the Mitel 5330 IP Phone for a LAN address.
Programming involves entering the LAN IP Address this information is provided by
your system administrator. Disconnect the power from the phone by removing the
Ethernet cable from the PHONE connector on the Transformer. Hold down keypad
<= & => arrows on the Mitel 5330 IP Phone and reconnect the Ethernet cable to the
Transformer. Release keypad digits <= & => when the display on the IP Phone shows
1. Follow the same steps as programming for the WAN
until you reach step 6.
2. Enter the IPLAN address of the Broadband Module
in the ICP IP Address.
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3. Arrow down until Store Changes?
is displayed
5. Reboot Now ? will display
Select *=Yes
4. Saving to the NVRAM. Do not
Remove Power will then display.
Do not remove the power and wait
for the phone to reset.
Select *=Yes
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This diagram illustrates the Mitel 5330
IP Phone which has 15 programmable
keys.
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6. Using the IP Phone
The IP Phone provides the similar functionality as the Mitel 3000 Feature Phone.
It has a similar menu system with Program, Message, Directory, Mute and Hold
buttons, as well as 15 programmable multi-function, self-labeling keys provided
in 3 pages of 5 keys each. It also has xed function keys, Voice Message indication
light, speaker with volume control.
MAIN DISPLAY 5330
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Scrolling through the menu
Select <<< Previous to go back
Select >>> Next to go forward
Select the arrows at the bottom of the phone to change
the screen.
Phone Setup
To select a different Display Contrast
Select the blue settings key.
Select Contrast.
Select The + key to make the phone display darker.
Select  The - key to make the phone display lighter.
Select The save key.
Select The close key to return to the main display.
Answering and making calls
Answer a call that is ringing on the IP Phone using the handset
Pick up the handset or
Select Answer the call and/or pick up the handset.
Answer a call that is ringing on the IP Phone using hands-free
Select Answer the call.
Make an external call
Pick up the handset.
Press the Line Key or Key 9 and Key the number.
Make an internal call
Select Internal call.
Select Ext. no., or.
Key the Extension number (20 - 161), and
Pick up handset, or press handsfree.
Transferring calls
Note: The following instructions assume you are on a call.
Transfer a call to an internal number
Select Internal transfer.
Select  Ext. no. and when the call is answered.
Select Transfer.
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