Nautilus Hyosung MX5300 User manual

Operator Manual
MX5300 System
V01.00.03 (2014.6.24)
© 2009 Nautilus Hyosung Inc. All Rights Reserved.

© 2009 Nautilus Hyosung Inc. All Rights Reserved. I
Revision History
Operator Manual - MX5300 System
No.
Version
Date
Description of Change
Chapter
1
V1.0
2009/4
New Publication
All
2
V1.1
2010/3
Modified the incorrect words
3
V01.00.02
2013/1/28
Modified the errors (dial lock)
Changed the manual format
4
V01.00.03
2014/6/24
Updated all chapters by Model Name of ATM changed
All
© 2009 Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2014. 6. 24. 4th Release

II © 2009 Nautilus Hyosung Inc. All Rights Reserved.
Contents
Chapter1. Preface...........................................................................................................................1-1
Purpose ........................................................................................................................................................1-1
Audience.......................................................................................................................................................1-1
Support Information......................................................................................................................................1-1
What is in This Manual .................................................................................................................................1-1
Conventions..................................................................................................................................................1-2
Safety Precautions (English)........................................................................................................................1-4
Précautions pour la sécurité (French)..........................................................................................................1-6
Related Document ........................................................................................................................................1-8
Chapter2. Introduction...................................................................................................................2-1
About the MX5300........................................................................................................................................2-1
The Exterior Overview..................................................................................................................................2-2
Basic Features..............................................................................................................................................2-3
Devices of MX5300 ......................................................................................................................................2-5
Customer Display & Keypad·······························································································2-5
Cash Dispenser Unit ········································································································2-6
Receipt Printer················································································································2-7
Card Reader···················································································································2-8
CE (Control Electronics, PC)······························································································2-9
Power Supply ··············································································································· 2-10
Chapter3. For the beginning operator...........................................................................................3-1
Opening the Exterior Door..............................................................................................................................3-1
Upper Front Body Door Opening·························································································3-1
Security Enclosure Opening·······························································································3-2
Switching Power On/Off ·········································································································3-3
Switching Power On·········································································································3-3
Switching Power Off·········································································································3-4
Opening/Closing the Security Enclosure (Dial Lock) ·····································································3-5
How to open the dial lock........................................................................................................................3-5
How to set the new password.................................................................................................................3-6
Optional Lock 1: Electronic Lock.............................................................................................................3-8
Optional Lock 2: Cencon Lock..............................................................................................................3-10
Chapter4. Cash Dispenser.............................................................................................................4-1
Bill Conditions ·····················································································································4-1
How to Replenish the Cash Cassette...........................................................................................................4-6
How to Empty the Reject Bin........................................................................................................................4-9
How to Clear Jam.......................................................................................................................................4-10
Chapter5. Receipt Printer...............................................................................................................5-1
Receipt Paper...............................................................................................................................................5-1
How to load the receipt paper.......................................................................................................................5-3
How to Clear a Receipt Jam.........................................................................................................................5-5
Index........................................................................................................................................ Index-1
Memo...................................................................................................................................... Memo-1

Operator Manual Chapter1. Preface
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 1-1
Chapter1. Preface
Purpose
▶This manual is produced to describe how the customers operate Nautilus Hyosung’s
MX5300.
This manual details how the customers replenish the notes and paper
and how they remove the jam at the MX5300.
Audience
▶Customers and staffs of Nautilus Hyosung who use and operate the MX5300 in each
branches of bank.
Support Information
▶If any question or error occurs while operating MX5300 in compliance with this manual,
please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
What is in This Manual
▶This manual is designed to provide the operation guide for the MX5300 and the
detailed description of the following:
▪Replenishing the notes and the receipt paper
▪Emptying the notes
▪Removing the jam like the notes and the receipt paper
▶All measurements in this manual are in metric.
▶All information described in this manual is a licensed product of Nautilus Hyosung.
Some of the information in this manual may differ according to the network processor to
be connected and may be subsequently updated by the bank’s needs or the improvement
by Nautilus Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology, components,
software, and firmware become available. Therefore Nautilus Hyosung reserves the right
to change specifications without notice.

Chapter1. Preface Operator Manual
1-2 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
Conventions
▶Terminologies
In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the
ATM.
▪Device and unit refer to the standard and optional ATM equipment, such as monitor,
card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
▶In this document the abbreviations listed below is used as follows:
#
Abbreviations
Description
1
AD board
Analog to Digital conversion Board
2
ADA
The American Disabilities Act
3
AP
Application Program
4
Assy
Assembly
5
BATT S/W
Battery Switch
6
CAM
Camera Unit
7
CDU
Cash Dispenser Unit
8
CE
Control Electronics
9
Earphone Jack
Voice Converter for Visually Disabled Persons (ADA)
10
EMV
Europay, Mastercard, Visa
11
EP
Elementary Program
12
EPP
Encryption PIN Pad
13
H/W
Hardware
14
I/F
Interface
15
ISO
International Standard Organization
16
JPR
Journal Printer
17
LCD
Liquid Crystal Display
18
MCU
Magnetic Card Unit
19
OPL
Operation Panel for Customers to Operate
20
OSD board
On Screen Display Board
21
P/S
Power Supply
22
PIN
Personal Identification Number
23
PNC
Panel Control Board

Operator Manual Chapter1. Preface
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 1-3
#
Abbreviations
Description
24
PTR
Printer (mainly Receipt Printer)
25
S/W
Switch
26
SIU
Sensor and Indications Unit
27
SP
Service Provider
28
SPR
Slip Printer (Receipt Printer)
29
TTU
Text Terminal Unit (OPL or SPL)
30
VFD
Vacuum Fluorescent Display

Chapter1. Preface Operator Manual
1-4 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
Safety Precautions (English)
▶Common Safety Precaution
▪Safety Precautions in outlined this manual provide information on safe and proper
handling of the product. Non-compliance of the safety precautions may result in injury
or damage to the product.
▪This precaution symbol with sample term tells you safety warnings during equipment
handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
▶CAUTION
1. To reduce the risk of fire, use only No. 26 AWG OR LARGER Telecommunication cord
2. Risk of explosion if battery is replaced by an incorrect type.
Dispose used batteries according to the instructions.
3. For pluggable equipment, the socket-outlet shall be installed near the equipment and
shall be easily accessible.
4. The equipment is to be secured to the building structure before operation
5. A security container shall be permitted to optionally be provided with a secondary
lock, but improper use of the secondary lock feature will reduce the security level of
the ATM.

Operator Manual Chapter1. Preface
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 1-5
▶Description of Precaution Symbols
#
Symbol
Description
1
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the
equipment.
2
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a
burn.
▪Make sure to close the cover before running the
equipment.
3
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift
or move the equipment.
▪Do not attempt to move the equipment alone. You may
be injured from dropping the heavy equipment.
4
Fire Hazard
▪Place the equipment in an area away from any
combustible materials.
▪The equipment may catch on fire from overheating or
short circuit of the power supply unit.
5
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you
are a certified engineer.
▪Contact the service center for maintenance, adjustments
and repairs.
▪Improper disassembly may cause fire or electrical shock.
6
Collapse Precautions
▪Do not place the equipment where the floor cannot
sustain the weight of the equipment, or on slanted or
unstable surface.
▪Equipment may fall and cause injury or damage.
7
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids
or other foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪If you ignore these symptoms, the equipment may catch
on fire or cause electric shock.

Chapter1. Preface Operator Manual
1-6 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
Précautions pour la sécurité (French)
►Précaution générale pour la sécurité
Précautions décrits de ce manuel fournissent des informations
sur une manipulation sûre et appropriée du produit. Le non-
respect des précautions peut causer des blessures ou
endommager le produit.
Ce symbole de précaution avec le terme d’example vous
indique des consignes de sécurité lors de la manipulation de
l'équipement.
►Veuillez lire des instructions suivantes avant d'utiliser l'équipement
▪Fonctionner l'équipement dans l'ordre indiqué dans ce manuel.
▪Suivre les précautions indiquées dans ce manuel, ainsi que l'équipement lui-même.
Le défaut de traiter correctement de ces précautions peut entraîner des blessures ou
endommager le produit.
▪Évitez des opérations non traitées dans ce manuel.
▪Si vous ne pouvez pas résoudre des problèmes du système en utilisant des méthodes
décrites dans ce manuel, veuillez se référer aux informations de contact figurant dans
le manuel, s’il vous plaît.
▪Certain changement ou des modifications dans la construction de ce dispositif qui ne
sont pas expressément approuvés par la partie responsable de la conformité
pourraient annuler l'autorité de l'utilisateur de faire fonctionner l'équipement.
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement
numérique de classe A, conformément à la partie 15 des règles FCC. Ces limites sont
conçues pour fournir une protection raisonnable contre des interférences nuisibles
lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement
génère, utilise et peut émettre des fréquences radios et, s'il n'est pas installé et utilisé
conformément aux instructions de ce manuel, peut causer des interférences nuisibles
aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de
provoquer des interférences nuisibles dans le cas, l'utilisateur devra corriger ces
interférences à ses propres frais.
►Description des symboles de précaution
Symbole
Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir
le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.

Operator Manual Chapter1. Preface
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 1-7
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut
provoquer une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.
Soyez prudent lors du déplacement
• L'équipement est lourd. Assurez-vous d'au moins 2
personnes pour soulever ou déplacer l'équipement
• N'essayez pas de déplacer l’équipement seul. Vous pouvez
être blessés par la chute de l'équipement lourd.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de court-
circuit de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous
êtes ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas
supporter le poids de l'équipement, ou sur une surface
inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume,
émet une odeur inhabituelle, fait des bruits anormaux ou si
des liquides ou d'autres matériaux étrangers dans
l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent,
éteignez immédiatement la puissance, débranchez
l'appareil et contactez le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre
feu ou provoquer un choc électrique.
AVERTISSEMENT :
1. POUR RÉDUIRE LES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n °26 OU
LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE

Chapter1. Preface Operator Manual
1-8 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER
Related Document
▶The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪Installation Manual
▪Service Manual
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.

Operator Manual Chapter2. Introduction
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 2-1
Chapter2. Introduction
About the MX5300
▶MX5300 is designed to meet the everyday demands of immediate cash needs for
individuals with a compact size to fit in virtually any place. ThisAutomated Teller
Machine (ATM) is connected to a network processor to verify accounts and any other
inquires through the insertion of a customer’s card. MX5300 is easy to use, easy to
service and able to support customer’s needs.
▶The benefits that the new concept MX5300 provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing withdrawal of cash
automatically.
Allows tellers to calculate and close amount faster than the existing manual
calculation.
Allows easy and quick installation and maintenance.

Chapter2. Introduction Operator Manual
2-2 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
The Exterior Overview
▶The following picture shows the front of MX5300 and key units.
The fascia provides the interface between the customer and MX5300.
The customer selects transactions and requests information at the fascia.
Customer
Display with
touch screen
Receipt
Printer Slot
Encryption
Pin Pad
Customer
Display with
Function Key
Card Reader
Entry Slot

Operator Manual Chapter2. Introduction
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 2-3
Basic Features
▶Important features of the model MX5300 machine is highlighted in the following list:
Main Controller
CPU
Core2Duo E7500 2.93GHz
Memory
RAM
2GB
Storage
Device
HDD
3.5”, 320GB
FDD
-
Option
(3.5”, 1.44MB)
ODD
DVD-RW
Operating System
Win7
Expansion Slots
PCI-3
Dual VGA Support
Serial Ports
8Ports
Up to 14 Ports
USB Ports
4 Ports
Up to 6 Ports
Modem
56Kbps Dial Up MODEM
LAN
10/100Mbps
On-Board
Optional Main Controller
CPU
P4 2.0GHz
Up to 2.8GHz
Memory
SDRAM
512MB
Option (1GB DDR
RAM)
Storage
Device
HDD
3.5”, 160GB
FDD
-
Option (3.5”,
1.44MB)
CD-ROM
X 52
-
Operating System
Win7
Expansion Slots
IPCI-3
Dual VGA Support
Serial Ports
8 Ports
Up to 14 Ports
USB Ports
4 Ports
Up to 6 Ports
Modem
56Kbps Dial Up MODEM
LAN
10/100Mbps On-Board
-
Customer Display
Display
Type
15.1” TFT LCD
Brightness
250 cd/m²
Privacy Filter
-
Option
(15.1”Filter)
Guide Light
Flicker
SPR/CDU/MCR Flicker
High Bright LED
PIN Light
PIN PAD Light
High Bright LED
Sound
Speaker /
Earphone Jack
ADA Support
Customer Input Method
Pin-Pad
Metal Key Cap EPP
-

Chapter2. Introduction Operator Manual
2-4 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
Function Key
IR Touch Screen
Option
(NDC/DDC style
function key)
Cash Dispenser
Dispense Type
Spray Transaction
-
Sutter type
Manual Shutter
with Window
-
Denomination
Dollar
User Define
Maximum Dispense
40 Notes/1transaction
-
Number of cassettes
4 Cassette
Option 2,3 CST
Cassette Capacity
2,000 notes / 1 cassettes
(US Dollar Brand
New)
Reject Type
Note by Note Reject
(200 bills Max)
Reject BIN
Card Reader
Type
Dip Type
Magnetic Stripe
ISO 1, 2 Read
Receipt Printer
Printing Type
Thermal Line Printing
Printing Width
Max. 80mm
Paper
Specification
Type
Thermal Roll Paper
Inside heat sensing
Method
Width
Max. 80mm
Outer Diameter
Max. 180Φ
Paper Roll Capacity
3,700 Transaction/Roll
110mm/1transaction
Black Mark Paper Support
Yes
Paper Setting Method
Semi-Automatic
Journal Printer
Journal Printer
Electronic Journal
Safety
Safety
UL 291 Business hour
Option
(UL291 Level-1)
Locking device
Basic Lock
Cencon Lock &
Dial Lock Option
Additional Function
Audio guidance
Supported
Speaker
ADAAudio guidance
Supported
Ear Phone Jack
<Note!>
Your MX5300 may not contain all the devices described in this section. Some devices are
optional and some devices cannot be used in combination with other devices
(mutually exclusive combinations).

Operator Manual Chapter2. Introduction
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 2-5
Devices of MX5300
Customer Display & Keypad
►The customer display welcomes the customer and provides instructions for performing
transactions at ATM.
During the transaction sequence, ATM prompts the customer to use the customer
keypad to enter transaction information. The 16-key keypad uses a security module
and encryption PIN pad technology to secure the information entered by the customer
at the keypad.
The function keypads are made up of four keys mounted on each side of the customer
display. The customer selects from the choices shown on the customer display and
presses the corresponding function key.
.
Basic Specification of LCD
• Screen size: 15.1 inch
• Brightness : 250 cd/㎡
• TFT (Thin Film Transistor) LCD
Basic Specification of Keypad
▪10 Alphanumeric ,,, ENTER, CLEAR, CANCEL, BLANK Keypads

Chapter2. Introduction Operator Manual
2-6 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
Cash Dispenser Unit
▶The cash dispenser delivers media (cash) to the cardholder after the cardholder’s
request is processed by the network and the software. The media is drawn from the
cassettes and transported to a slot in the fascia of ATM, where the cardholder can
receive it. If the media is too mutilated or wrinkled to dispense, or if a multiple pick
occurs, the dispenser sends the notes to the reject bin.
Basic Specification of Cash Dispenser Unit
•Spray Transaction
• Manual shutter with window
• Supporting 4 cassette (2,3 CST optional)
• 2,000 capacity cassette (US Dollar Brand New)
•Note by Note Reject (200bills Max)

Operator Manual Chapter2. Introduction
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 2-7
Receipt Printer
▶The receipt printer provides a printed receipt of the customer's transaction.
The transaction information can include the amount, ATM number, location and other
desired information.
Basic Specification of Receipt Printer
▪Thermal line printing
▪Thermal Roll Paper
▪Black Mark Paper Support

Chapter2. Introduction Operator Manual
2-8 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
Card Reader
▶The dip card reader is a manually operated device mounted directly to ATM fascia. The
customer inserts an ATM card in the card entry slot and then removes the card to begin
the transaction. The dip card reader can read magnetic stripe cards and memory chip
cards. The dip card reader cannot retract, capture, or retain cards.
Basic Specification of Magnetic Card Reader
▪Dip type Card Reader

Operator Manual Chapter2. Introduction
© 2009 Nautilus Hyosung Inc. All Rights Reserved. 2-9
CE (Control Electronics, PC)
►The Control Electronics mainly consist of a motherboard, HDD, DVD-RW, multiple
serial card, and so on.
Basic functions of the control electronics used in this ATM is similar to that of a
personal computer you may have in your office or home with exception of a multiple
USB HUB used to communicate with several devices such as a Bill Recycling Module,
card reader, receipt printer and EPP.
Basic Specification of Control Electronics
▪Core2Duo E7500 2.93GHz
▪2GB RAM Memory
▪HDD (3.5”, 320GB), DVD-RW
▪Operating system : Win 7
▪Expansion Slots (IPCI-3),
▪8 Serial Ports, 4 USB Ports
▪56Kbps Dial Up Modem
▪10/100Mbps On-Board
Basic Specification of Optional Control Electronics
▪P4 2.0GHz
▪512MB SDRAM Memory
▪HDD (3.5”, 160GB), CD-ROM (X52)
▪Operating system : Win 7
▪Expansion Slots (IPCI-3),
▪8 Serial Ports, 4 USB Ports
▪56Kbps Dial Up Modem
▪10/100Mbps On-Board