Nautilus Hyosung MX5300CE User manual

Operator Manual
MX5300CE System
V01.00.05 (2013.3.7)
© Nautilus Hyosung, Inc. All Rights Reserved.

© Nautilus Hyosung, Inc. All Rights Reserved. I
Revision History
Operator Manual - MX5300CE System
No. Version Date Description of Change Chapter
1 V1.0 2009/05 New Publication All
2 V1.1 2009/11
1. Updated chapter 5.
- Modified Main Screen Image
- Added PrintSetup
(Information such as Machine Kind, Country)
2. Updated error code table in chapter 6.
Chapter5, 6 of
Previous format
3 V1.2 2010/03
1. Updated specification of temperature/humidity in chapter3,
6.
2. Changed description of 400C700, 400C800, 400D000,
400D100 in page 6-23.
Chapter3, 6 of
Previous format
4 V01.00.03
2010/06 Updated chapter 1, 3, 4, 5, 6, 7. Chapter1, 3, 4, 5, 6,
7 of Previous format
5 V01.00.04
2010/10 Updated chapter 5, 7. Chapter5, 7 of
Previous format
6 V01.00.05 2013/03/07 1. Changed the manual format All
© Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2013. 3. 7. 6th Release

II © Nautilus Hyosung, Inc. All Rights Reserved.
Contents
Chapter1. Preface.............................................................................................................................1-1
Purpose ........................................................................................................................................................ 1-1
Audience..............................................................................................................................................................1-1
Support Information...................................................................................................................................... 1-1
What is in This Manual ................................................................................................................................. 1-1
Conventions.................................................................................................................................................. 1-2
Safety Precautions (English) ......................................................................................................................... 1-4
Précautions pour la sécurité (French)............................................................................................................ 1-6
Related Document ........................................................................................................................................ 1-8
Chapter2. Introduction .....................................................................................................................2-1
About the MX5300CE................................................................................................................................... 2-1
The Exterior Overview.................................................................................................................................. 2-2
Basic Features·············································································································································· 2-3
Devices of MX5300CE ................................................................................................................................. 2-5
Customer Display & Keypad ................................................................................................................. 2-5
Cash Dispenser Unit ............................................................................................................................. 2-6
Receipt Printer ····································································································································· 2-7
Card Reader·········································································································································· 2-8
CE (Control Electronics, PC)·················································································································· 2-9
Power Supply ······································································································································ 2-10
Chapter3. For the beginning operator ............................................................................................3-1
Opening the Exterior Door............................................................................................................................ 3-1
Upper Front Body Opening ··················································································································· 3-1
Security Enclosure Opening·················································································································· 3-2
Switching Power On/Off ............................................................................................................................... 3-3
Switching Power On······························································································································ 3-3
Switching Power Off······························································································································ 3-4
Opening/Closing the Security Enclosure (Dial Lock) ··················································································· 3-5
Chapter4. Cash Dispenser...............................................................................................................4-1
Bill Conditions............................................................................................................................................... 4-1
Acceptable condition ····························································································································· 4-1
Unacceptable condition························································································································· 4-2
How to Replenish the Cash Cassette........................................................................................................... 4-6
How to Empty the Reject Bin........................................................................................................................ 4-9
How to Clear Jam ....................................................................................................................................... 4-10
Chapter5. Receipt Printer.................................................................................................................5-1
Receipt Paper............................................................................................................................................... 5-1
How to load the receipt paper······················································································································· 5-3
How to Clear a Receipt Jam························································································································· 5-5
Memo ........................................................................................................................................ Memo-1

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-1
Chapter1. Preface
Purpose
▶This manual is produced to describe how the customers operate Nautilus Hyosung’s
MX5300CE.
This manual details how the customers replenish the notes and paper
and how they remove the jam at the MX5300CE.
Audience
▶Customers and staffs of Nautilus Hyosung who use and operate the MX5300CE in
each branches of bank.
Support Information
▶If any question or error occurs while operating MX5300CE in compliance with this
manual, please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
What is in This Manual
▶This manual is designed to provide the operation guide for the MX5300CE and the
detailed description of the following:
▪Replenishing the notes and the receipt paper
▪Emptying the notes
▪Removing the jam like the notes and the receipt paper
▶All measurements in this manual are in metric and [ ] is inch scale
▶All information described in this manual is a licensed product of Nautilus Hyosung Inc.
Some of the information in this manual may differ according to the network processor to
be connected and may be subsequently updated by the bank’s needs or the improvement
by Nautilus Hyosung Inc.
It is the policy of Nautilus Hyosung Inc to improve products as new technology,
components, software, and firmware become available. Therefore Nautilus Hyosung Inc.
reserves the right to change specifications without notice.

Chapter1. Preface Operator Manual
1-2 © Nautilus Hyosung, Inc. All Rights Reserved.
Conventions
▶Terminologies
In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the
ATM.
▪Device and unit refer to the standard and optional ATM equipment, such as monitor,
card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
▶In this document the abbreviations listed below is used as follows:
# Abbreviations Description
1 AD board Analog to Digital conversion Board
2 ADA The American Disabilities Act
3 AP Application Program
4 Assy Assembly
5 BATT S/W Battery Switch
6 CAM Camera Unit
7 CDU Cash Dispenser Unit
8 CE Control Electronics
9 Earphone Jack Voice Converter for Visually Disabled Persons (ADA)
10 EMV Europay, Mastercard, Visa
11 EP Elementary Program
12 EPP Encryption PIN Pad
13 H/W Hardware
14 I/F Interface
15 ISO International Standard Organization
16 JPR Journal Printer
17 LCD Liquid Crystal Display
18 MCU Magnetic Card Unit
19 OPL Operation Panel for Customers to Operate
20 OSD board On Screen Display Board
21 P/S Power Supply
22 PIN Personal Identification Number
23 PNC Panel Control Board

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-3
# Abbreviations Description
24 PTR Printer (mainly Receipt Printer)
25 S/W Switch
26 SIU Sensor and Indications Unit
27 SP Service Provider
28 SPR Slip Printer (Receipt Printer)
29 TTU Text Terminal Unit (OPL or SPL)
30 VFD Vacuum Fluorescent Display

Chapter1. Preface Operator Manual
1-4 © Nautilus Hyosung, Inc. All Rights Reserved.
Safety Precautions (English)
▶Common Safety Precaution
Precautions outlined this manual provide information on safe
and proper handling of the product. Non-compliance of the
precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
▶Description of Precaution Symbols
Symbol Description
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the
equipment.
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a
burn.
▪Make sure to close the cover before running the
equipment.

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-5
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪Place the equipment in an area away from any
combustible materials.
▪The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you
are a certified engineer.
▪Contact the service center for maintenance, adjustments
and repairs.
▪Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪Do not place the equipment where the floor cannot sustain
the weight of the equipment, or on slanted or unstable
surface.
▪Equipment may fall and cause injury or damage.
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids or
other foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪If you ignore these symptoms, the equipment may catch on
fire or cause electric shock.
<CAUTION>
1.TOREDUCETHERISKOFFIRE,USEONLYNo.26AWGORLARGER
TELECOMMUNICATIONLINECORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
3.FORPLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED
NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE
OPERATION

Chapter1. Preface Operator Manual
1-6 © Nautilus Hyosung, Inc. All Rights Reserved.
Précautions pour la sécurité (French)
►Précaution générale pour la sécurité
Précautions décrits de ce manuel fournissent des informations
sur une manipulation sûre et appropriée du produit. Le non-
respect des précautions peut causer des blessures ou
endommager le produit.
Ce symbole de précaution avec le terme d’example vous
indique des consignes de sécurité lors de la manipulation de
l'équipement.
►Veuillez lire des instructions suivantes avant d'utiliser l'équipement
▪ Fonctionner l'équipement dans l'ordre indiqué dans ce manuel.
▪ Suivre les précautions indiquées dans ce manuel, ainsi que l'équipement lui-même.
Le défaut de traiter correctement de ces précautions peut entraîner des blessures ou
endommager le produit.
▪Évitez des opérations non traitées dans ce manuel.
▪Si vous ne pouvez pas résoudre des problèmes du système en utilisant des méthodes
décrites dans ce manuel, veuillez se référer aux informations de contact figurant dans
le manuel, s’il vous plaît.
▪Certain changement ou des modifications dans la construction de ce dispositif qui ne
sont pas expressément approuvés par la partie responsable de la conformité
pourraient annuler l'autorité de l'utilisateur de faire fonctionner l'équipement.
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement
numérique de classe A, conformément à la partie 15 des règles FCC. Ces limites sont
conçues pour fournir une protection raisonnable contre des interférences nuisibles
lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement
génère, utilise et peut émettre des fréquences radios et, s'il n'est pas installé et utilisé
conformément aux instructions de ce manuel, peut causer des interférences nuisibles
aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de
provoquer des interférences nuisibles dans le cas, l'utilisateur devra corriger ces
interférences à ses propres frais.
►Description des symboles de précaution
Symbole Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir
le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-7
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut
provoquer une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.
Soyez prudent lors du déplacement
• L'équipement est lourd. Assurez-vous d'au moins 2
personnes pour soulever ou déplacer l'équipement
• N'essayez pas de déplacer l’équipement seul. Vous pouvez
être blessés par la chute de l'équipement lourd.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de court-
circuit de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous
êtes ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas
supporter le poids de l'équipement, ou sur une surface
inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume,
émet une odeur inhabituelle, fait des bruits anormaux ou si
des liquides ou d'autres matériaux étrangers dans
l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent,
éteignez immédiatement la puissance, débranchez
l'appareil et contactez le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre
feu ou provoquer un choc électrique.
AVERTISSEMENT :
1.POURRÉDUIRELES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n ° 26 OU
LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER

Chapter1. Preface Operator Manual
1-8 © Nautilus Hyosung, Inc. All Rights Reserved.
Related Document
▶The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪Installation Manual
▪Operator Function Manual
▪Service Manual
▪Error Code List
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. AllRightsReserved. 2-1
Chapter2. Introduction
About the MX5300CE
▶MX5300CE is designed to meet the everyday demands of immediate cash needs for
individuals with a compact size to fit in virtually any place. This Automated Teller
Machine (ATM) is connected to a network processor to verify accounts and any other
inquires through the insertion of a customer’s card. MX5300CE is easy to use, easy to
service and able to support customer’s needs.
▶The benefits that the new concept MX5300CE provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing withdrawal of cash
automatically.
Allows tellers to calculate and close amount faster than the existing manual
calculation.
Allows easy and quick installation and maintenance.

Chapter2. Introduction Operator Manual
2-2 © Nautilus Hyosung, Inc. All Rights Reserved.
The Exterior Overview
▶The following picture shows the front of MX5300CE and key units.
The fascia provides the interface between the customer and MX5300CE.
The customer selects transactions and requests information at the fascia.
Customer
Display
Receipt
Printer Slot
Encryption
Pin Pad
Function
Keypads
Card Reader
Entry Slot
Cash
Dispenser
Shutter

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. AllRightsReserved. 2-3
Basic Features
▶Important features of the model MX5300CE machine is highlighted in the following list:
Main Controller
CPU PXA270 520MHz
Memory
SDRAM 64MB (32MB * 2EA)
Flash Memory 64MB (32MB * 2EA)
NV-RAM 512KB (16bit)
Operating System Windows CE
Serial Ports 7 Ports
USB Ports 2 Ports 1 Host, 1 Client
Modem 56Kbps Dial Up MODEM
LAN TCP/IP 10/100Mbps
(On-Board)
Customer Display
Display Type 15.1” TFT LCD 1024 x 768
Brightness 300 cd/m²
Privacy Filter - Option
(15.1” Filter)
Guide Light Flicker SPR/ MCR Flicker High Bright LED
PIN Light PIN PAD/CDU Light High Bright LED
Sound Speaker /
Earphone Jack ADA Support
Customer Input Method
Pin-Pad Metal Key Cap EPP -
Function Key 4X2 (with NDC style)
Option
(DDC style function
key)
Cash Dispenser
Dispense Type Spray Transaction -
Sutter type Manual Shutter
with Window -
Denomination Dollar User Define
Maximum Dispense 40 Notes/1transaction -
Number of cassettes 1~4 Cassette
Cassette Capacity 2,000 notes / 1 cassettes (US Dollar Brand
New)
Reject Type Note by Note Reject
(200 bills Max) Reject BIN
Card Reader
Type Dip Type

Chapter2. Introduction Operator Manual
2-4 © Nautilus Hyosung, Inc. All Rights Reserved.
Magnetic Stripe ISO 1, 2 Read
Receipt Printer
Printing Type Thermal Line Printing
Paper
Specification
Type Thermal Roll Paper Inside heat sensing
Method
Width Max. 80mm [3.15inch]
Outer Diameter Max. 180Φ
Paper Roll Capacity 3,400 Transaction/Roll
375m (110mm
[4.33inch] /
1transaction)
Dependent on the
user specifications
Black Mark Paper Support Yes
Paper Setting Method Semi-Automatic
Journal Printer
Journal Printer Electronic Journal
Safety
Safety UL 291 Business hour Option
(UL291 Level-1)
Locking device Dial Lock
Electronic Lock &
Cencon Lock
Option
Additional Function
Audio guidance Supported Speaker
ADA Audio guidance Supported Ear Phone Jack

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. AllRightsReserved. 2-5
Devices of MX5300CE
Customer Display & Keypad
►The customer display welcomes the customer and provides instructions for performing
transactions at ATM.
During the transaction sequence, ATM prompts the customer to use the customer
keypad to enter transaction information. The 16-key keypad uses a security module
and encryption PIN pad technology to secure the information entered by the customer
at the keypad.
The function keypads are made up of four keys mounted on each side of the customer
display. The customer selects from the choices shown on the customer display and
presses the corresponding function key.
.
Basic Specification of LCD
• Screen size: 15.1 inch
• Brightness : 300 cd/㎡
• TFT (Thin Film Transistor) LCD
Basic Specification of Keypad
▪10 Alphanumeric ,3,4, ENTER, CLEAR, CANCEL, BLANK Keypads

Chapter2. Introduction Operator Manual
2-6 © Nautilus Hyosung, Inc. All Rights Reserved.
Cash Dispenser Unit
▶ The cash dispenser delivers media (cash) to the cardholder after the cardholder’s
request is processed by the network and the software. The media is drawn from the
cassettes and transported to a slot in the fascia of ATM, where the cardholder can
receive it. If the media is too mutilated or wrinkled to dispense, or if a multiple pick
occurs, the dispenser sends the notes to the reject bin.
Basic Specification of Cash Dispenser Unit
• Spray Transaction Type
• Manual Shutter with Window
• Supporting U.S Dollar and various currencies (User Define)
• With 2,000 new notes cash cassette
• With 200 notes reject bin
• Dispensing up to 40 notes for one transaction

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. AllRightsReserved. 2-7
Receipt Printer
▶The receipt printer provides a printed receipt of the customer's transaction.
The transaction information can include the amount, ATM number, location and other
desired information.
Basic Specification of Receipt Printer
▪Thermal line printing
▪Thermal Roll Paper used
▪Black Mark Paper supported

Chapter2. Introduction Operator Manual
2-8 © Nautilus Hyosung, Inc. All Rights Reserved.
Card Reader
▶The dip card reader is a manually operated device mounted directly to ATM fascia. The
customer inserts an ATM card in the card entry slot and then removes the card to begin
the transaction. The dip card reader can read magnetic stripe cards and memory chip
cards. The dip card reader cannot retract, capture, or retain cards.
Basic Specification of Magnetic Card Reader
▪Dip type Card Reader

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. AllRightsReserved. 2-9
CE (Control Electronics, PC)
►This motherboard is applied to MoniMax5300CE ATM based on Window CE
Basic Specification of Control Electronics
• PXA270 520MHz
• 64MB (32MB * 2EA) SDRAM, 64MB (32MB * 2EA) Flash, 512KB (16bit)
NV-RAM Memory
• Windows CE Operating System
• SD/MMC Expansion Slots
• 7 Serial Ports, 2 USB Ports
• 56Kbps Dial Up MODEM
• TCP / IP LAN Communication (10/100 Mbps on-board)