Nautilus Hyosung MONiMAX5300SE System User manual

Operator Manual
MONiMAX5300SE System
V01.00.00 (2016. 03. 04)
© 2016 Nautilus Hyosung Inc. All Rights Reserved.

II © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Revision History
Operator Manual - MX5300SE System
No.
Version
Date
Description of Change
Chapter
1
V01.00.00
2016/03/04
New Publication
All
© 2016 Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2016. 3. 4. 1st Release

© 2016 Nautilus Hyosung Inc. All Rights Reserved. III
Contents
Chapter1. Preface ..............................................................................................................................................1-1
Purpose ........................................................................................................................................................1-1
Audience.......................................................................................................................................................1-1
Support Information......................................................................................................................................1-1
What is in This Manual.................................................................................................................................1-1
Terminologies ...............................................................................................................................................1-2
Abbreviations................................................................................................................................................1-2
Safety Precautions (English)........................................................................................................................1-4
Précautions pour la sécurité (French)..........................................................................................................1-6
Related Document ........................................................................................................................................1-8
Chapter2. Introduction ......................................................................................................................................2-1
About the MX5300SE...................................................................................................................................2-1
The Exterior Overview..................................................................................................................................2-2
Basic Features..............................................................................................................................................2-3
Devices of MX5300SE..................................................................................................................................2-5
Customer Display & Keypad ······························································································ 2-5
Cash Dispenser Unit ········································································································ 2-6
Receipt Printer················································································································ 2-7
Card Reader ·················································································································· 2-8
Main Control Board·········································································································· 2-9
Chapter3. For the beginning operator .............................................................................................................3-1
Opening Upper Front Body Hood ···························································································· 3-1
Opening Security Enclosure··································································································· 3-2
Switching Power On/Off ...............................................................................................................................3-3
Switching Power On········································································································· 3-3
Switching Power Off········································································································· 3-4
Opening/Closing the Security Enclosure (Security Door) ............................................................................3-5
Electronic Lock........................................................................................................................................3-5
Cencon Lock (Option).............................................................................................................................3-7
Chapter4. Cash Dispenser................................................................................................................................4-1
Bill Conditions...............................................................................................................................................4-1
How to Replenish the Cash Cassette...........................................................................................................4-6
How to Empty the Reject Bin........................................................................................................................4-9
How to Clear Jam.......................................................................................................................................4-10
Chapter5. Receipt Printer..................................................................................................................................5-1
Receipt Paper...............................................................................................................................................5-1
How to load the receipt paper.......................................................................................................................5-3
How to Clear a Receipt Jam.........................................................................................................................5-5
Notes...........................................................................................................................................................Notes-1

Operator Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-1
Chapter1. Preface
Purpose
►This manual is produced to describe how the customers operate Nautilus Hyosung’s
MX5300SE.
This manual details how the customers replenish the notes and paper
and how they remove the jam at the MX5300SE.
Audience
►Customers and staffs of Nautilus Hyosung who use and operate the MX5300SE in each
branches of bank.
Support Information
►If any question or error occurs while operating MX5300SE in compliance with this
manual, please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
What is in This Manual
▶MONiMAX referred to as “MX”
►This manual is designed to provide the operation guide for the MX5300SE and the
detailed description of the following:
▪Replenishing the notes and the receipt paper
▪Emptying the notes
▪Removing the jam like the notes and the receipt paper
►All information described in this manual is a licensed product of Nautilus Hyosung.
Some of the information in this manual may differ according to the network processor to
be connected and may be subsequently updated by the bank’s needs or the improvement
by Nautilus Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology, components,
software, and firmware become available. Therefore Nautilus Hyosung reserves the right
to change specifications without notice.

Chapter1. Preface Operator Manual
1-2 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Terminologies
►In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the
ATM.
▪Device and unit refer to the standard and optional ATM equipment, such as monitor,
card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
Abbreviations
►In this document the abbreviations listed below is used as follows:
#
Abbreviations
Description
1
AD board
Analog to Digital conversion Board
2
ADA
The American Disabilities Act
3
AP
Application Program
4
Assy
Assembly
5
BATT S/W
Battery Switch
6
CAM
Camera Unit
7
CDU
Cash Dispenser Unit
8
CE
Control Electronics
9
Earphone Jack
Voice Converter for Visually Disabled Persons (ADA)
10
EMV
Europay, Mastercard, Visa
11
EP
Elementary Program
12
EPP
Encryption PIN Pad
13
H/W
Hardware
14
I/F
Interface
15
ISO
International Standard Organization
16
JPR
Journal Printer
17
LCD
Liquid Crystal Display
18
MCU
Magnetic Card Unit
19
OPL
Operation Panel for Customers to Operate
20
OSD board
On Screen Display Board

Operator Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-3
#
Abbreviations
Description
21
P/S
Power Supply
22
PIN
Personal Identification Number
23
PNC
Panel Control Board
24
PTR
Printer (mainly Receipt Printer)
25
S/W
Switch
26
SIU
Sensor and Indications Unit
27
SP
Service Provider
28
SPR
Slip Printer (Receipt Printer)
29
TTU
Text Terminal Unit (OPL or SPL)
30
VFD
Vacuum Fluorescent Display

Chapter1. Preface Operator Manual
1-4 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Safety Precautions (English)
▶Common Safety Precaution
Precautions outlined this manual provide information on safe
and proper handling of the product. Non-compliance of the
precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
▶Description of Precaution Symbols
Symbol
Description
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the
equipment.
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a
burn.
▪Make sure to close the cover before running the
equipment.

Operator Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-5
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪Place the equipment in an area away from any
combustible materials.
▪The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you
are a certified engineer.
▪Contact the service center for maintenance, adjustments
and repairs.
▪Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪Do not place the equipment where the floor cannot sustain
the weight of the equipment, or on slanted or unstable
surface.
▪Equipment may fall and cause injury or damage.
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids or
other foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪If you ignore these symptoms, the equipment may catch on
fire or cause electric shock.
<CAUTION>
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED
NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE
OPERATION

Chapter1. Preface Operator Manual
1-6 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Précautions pour la sécurité (French)
►Précaution générale pour la sécurité
Précautions décrits de ce manuel fournissent des informations
sur une manipulation sûre et appropriée du produit. Le non-
respect des précautions peut causer des blessures ou
endommager le produit.
Ce symbole de précaution avec le terme d’example vous
indique des consignes de sécurité lors de la manipulation de
l'équipement.
►Veuillez lire des instructions suivantes avant d'utiliser l'équipement
▪Fonctionner l'équipement dans l'ordre indiqué dans ce manuel.
▪Suivre les précautions indiquées dans ce manuel, ainsi que l'équipement lui-même.
Le défaut de traiter correctement de ces précautions peut entraîner des blessures ou
endommager le produit.
▪Évitez des opérations non traitées dans ce manuel.
▪Si vous ne pouvez pas résoudre des problèmes du système en utilisant des méthodes
décrites dans ce manuel, veuillez se référer aux informations de contact figurant dans
le manuel, s’il vous plaît.
▪Certain changement ou des modifications dans la construction de ce dispositif qui ne
sont pas expressément approuvés par la partie responsable de la conformité
pourraient annuler l'autorité de l'utilisateur de faire fonctionner l'équipement.
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement
numérique de classe A, conformément à la partie 15 des règles FCC. Ces limites sont
conçues pour fournir une protection raisonnable contre des interférences nuisibles
lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement
génère, utilise et peut émettre des fréquences radios et, s'il n'est pas installé et utilisé
conformément aux instructions de ce manuel, peut causer des interférences nuisibles
aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de
provoquer des interférences nuisibles dans le cas, l'utilisateur devra corriger ces
interférences à ses propres frais.
►Description des symboles de précaution
Symbole
Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir
le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.

Operator Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-7
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut
provoquer une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.
Soyez prudent lors du déplacement
• L'équipement est lourd. Assurez-vous d'au moins 2
personnes pour soulever ou déplacer l'équipement
• N'essayez pas de déplacer l’équipement seul. Vous pouvez
être blessés par la chute de l'équipement lourd.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de court-
circuit de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous
êtes ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas
supporter le poids de l'équipement, ou sur une surface
inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume,
émet une odeur inhabituelle, fait des bruits anormaux ou si
des liquides ou d'autres matériaux étrangers dans
l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent,
éteignez immédiatement la puissance, débranchez
l'appareil et contactez le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre
feu ou provoquer un choc électrique.
AVERTISSEMENT :
1. POUR RÉDUIRE LES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n °26 OU
LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE

Chapter1. Preface Operator Manual
1-8 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER
Related Document
▶The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪Installation Manual
▪Service Manual

Operator Manual Chapter2. Introduction
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 2-1
Chapter2. Introduction
About the MX5300SE
►MX5300SE is designed to meet the everyday demands of immediate cash needs for
individuals with a compact size to fit in virtually any place. ThisAutomated Teller
Machine (ATM) is connected to a network processor to verify accounts and any other
inquires through the insertion of a customer’s card. MX5300SE is easy to use, easy to
service and able to support customer’s needs.
►The benefits that the new concept MX5300SE provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing withdrawal of cash
automatically.
Allows tellers to calculate and close amount faster than the existing manual
calculation.
Allows easy and quick installation and maintenance.

Chapter2. Introduction Operator Manual
2-2 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
The Exterior Overview
▶The following picture shows the front of MX5300SE and key units.
The fascia provides the interface between the customer and MX5300SE.
The customer selects transactions and requests information at the fascia.
Customer
Display
Encryption
Pin Pad
Function Keys
Receipt
Printer Slot
Card
Reader Slot
(Dip Type)
Cash
Dispenser

Operator Manual Chapter2. Introduction
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 2-3
Basic Features
▶Major features of MX5300SE are highlighted in the following list:
Main Controller
CPU
CPU : S5PV210 1.0GHz
Memory
DDR2 512MB
Total 1GB Memory
Flash 256MB
SDRAM 256MB
Operating System
Win_CE 6.0
USB Ports
USB2.0 1-Port
Option : Extended 4-
Ports
Serial Ports
8-Ports
VGA
On-Board
LVDS / TTL I/F
Communication
Modem & TCP/IP Selectable
Customer Display
Display
Type
15”wide TFT
LCD(1024*768)
Brightness
250 cd/m²(LED BU)
Guide Light
Flicker LED
SPR/CDU/MCU/EPP
Customer Input Method
PIN Pad
EPP 8000M
(PCI3.0 Compliant)
Function Key
4 x 2 NDC
Touch Screen
N/A
Cash Dispenser
Number of cassettes
MAX. 4 Cassette
2/3/4-CST Selectable
Denomination
USD
Maximum Dispense
40 Notes/1transaction
Cassette Capacity
2,000 notes per cassette
Reject Type
Note by Note Reject (200
bills Max)
Card Reader
Type
EMV DIP Type
Magnetic Stripe
ISO 1,2,3 Read
IC card
Support
Receipt Printer
Printing Type
Thermal Line Printing
Paper
Specification
Type
Thermal Roll Paper
Width
Max. 80mm
Outer Diameter
Max. 180Φ

Chapter2. Introduction Operator Manual
2-4 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Black Mark Paper
Support
Paper end sensor
Support
Journal
Electronic Journal
Support
Safety
Safety
UL Business Hour Safety
Level-1 Option
Locking device
E- Lock
Cencon Lock Option
Safety Spec.
Safety Body
Steel Thickness : 2.3t
Safety Bottom
Steel Thickness : 6.0t
Safety Door
Steel Thickness : 3.0t
Alarm/Security
NH-VTALARM
Heat & Variation
Sensor
Terminal Block
Support
Additional Function
Audio guidance
Support
-
ADA Volume Control
Support
w/EPP_Pinpad
Camera
CCD Option
Power Supply
Main Power Supply
100W Free Voltage
(90~264VAC)
Main Power Supply
Battery
N/A
Installation & Environment
Operational
Temperature
Operating
5℃~ 35℃
Storage
0℃~ 40℃
Operational
Humidity
Operating
25% ~ 85%
<Note!>
Your MX5300SE may not contain all the devices described in this section. Some
devices are optional and some devices cannot be used in combination with other
devices (mutually exclusive combinations).

Operator Manual Chapter2. Introduction
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 2-5
Devices of MX5300SE
Customer Display & Keypad
►The customer display welcomes the customer and provides instructions for performing
transactions at ATM.
During the transaction sequence, ATM prompts the customer to use the customer
keypad to enter transaction information. The 16-key keypad uses a security module
and encryption PIN pad technology to secure the information entered by the customer
at the keypad.
The function keypads are made up of four keys mounted on each side of the customer
display. The customer selects from the choices shown on the customer display and
presses the corresponding function key.
.
Basic Specification of Customer Display
•Display
- Type: 15”wide TFT LCD(1024*768)
- Brightness: 250 cd/m²(LED BU)
•Guide Light: Flicker LED
(SPR/CDU/MCU/EPP)
•Function Key: 4 x 2 NDC
Basic Specification of Pin-Pad
▪EPP 8000M
(PCI3.0 Compliant)

Chapter2. Introduction Operator Manual
2-6 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Cash Dispenser Unit
▶The cash dispenser delivers media (cash) to the cardholder after the cardholder’s
request is processed by the network and the software. The media is drawn from the
cassettes and transported to a slot in the fascia of ATM, where the cardholder can
receive it. If the media is too mutilated or wrinkled to dispense, or if a multiple pick
occurs, the dispenser sends the notes to the reject bin.
Basic Specification of Cash Dispenser Unit
▪Number of cassettes: MAX. 4 Cassette (2/3/4-CST Selectable)
▪Denomination: USD
▪Maximum Dispense: 40 Notes/1transaction
▪Cassette Capacity: 2,000 notes per cassette
▪Reject Type: Note by Note Reject (200 bills Max)
<2-CST>
<3-CST>

Operator Manual Chapter2. Introduction
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 2-7
Receipt Printer
▶The receipt printer provides a printed receipt of the customer's transaction.
The transaction information can include the amount, ATM number, location and other
desired information.
Basic Specification of Receipt Printer
▪Printing Type: Thermal Line Printing
▪Paper Specification:
- Type: Thermal Roll Paper
- Width: Max. 80mm
- Outer Diameter: Max. 180Φ
▪Black Mark Paper: Support
▪Paper End Sensor: Support

Chapter2. Introduction Operator Manual
2-8 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Card Reader
▶The dip card reader is a manually operated device mounted directly to ATM fascia. The
customer inserts anATM card in the card entry slot and then removes the card to begin
the transaction. The dip card reader can read magnetic stripe cards and memory chip
cards. The dip card reader cannot retract, capture, or retain cards.
Basic Specification of Magnetic Card Reader
▪Type: EMV DIP Type
▪Magnetic Stripe: ISO 1,2,3 Read
▪IC card Support: Support

Operator Manual Chapter2. Introduction
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 2-9
Main Control Board
▶This motherboard is applied to MX5300SE.
Basic Specification of Control Electronics
•CPU : S5PV210 1.0GHz
•Memory
- DDR2 512MB
- Flash 256MB
- SDRAM 256MB
•Operating System: Win_CE 6.0
•USB Ports: USB2.0 1-Port
(Option : Extended 4-Ports)
•Serial Ports: 8-Ports
•VGA: On-Board
(LVDS / TTL I/F)
•Communication: Modem & TCP/IP Selectable