Nautilus Hyosung MoniMax 5600 User manual

MoniMax 5600
Operator Manual
CopyrightⓒNautilus Hyosung Inc. 2009 All right reserved

MoniMax 5600
Revision Record
Date Page Version Description of Change
April 2009 All 1.0 New Publication
September
2009 Chapter3,4,6 1.1 Updating “Chapter 3, 4, 6”.
December 2009 Chapter
3,4,6 1.2
1) Updating chapter 3.
- Changing picture of Journal Printer.
- Modifying “Operating Environment” in chapter 3.
2) Updating chapter 4.
- Changing picture of Journal Printer.
3) Updating chapter 6.
- Adding error codes.

MoniMax 5600
Table of Contents
1. Introduction
1.1 About MoniMax 5600 ·····························································································1-2
1.2 What is in this Manual ·························································································1-2
1.3 Basic Features ·····································································································1-3
1.4 Terminologies ······································································································1-4
2. Safety Precautions
2.1 Overview ··············································································································2-2
2.2 Description of Precaution Symbols ···································································2-3
3. Hardware Specifications
3.1 Dimensions ············································································································3-2
3.2 Component Name and Locations ······································································3-3
3.3 LCD & Customer Keypad ····················································································3-5
3.4 CDU (Cash Dispensing Unit) ················································································3-6
3.5 SPR (Slip Printer/Receipt Printer) ······································································3-7
3.6 Motor Driven Type Card Reader ···········································································3-8
3.7 Dip Type Card Reader : Type 1 ··············································································3-9
3.8 Dip Type Card Reader : Type 2 ············································································3-10
3.9 CE (Control Electronics) : IOBP-945G·································································3-11
3.10 CE (Control Electronics) :ECS EG31M······························································3-12
3.11 Journal Printer : MDP-350 ················································································3-13
3.12 Journal Printer : T-JPR ·····················································································3-14
3.13 Power Supply ····································································································3-15
3.14 Control Panel ···································································································3-16
3.15 Operating Environment ··················································································3-17
4. Operating Instructions
4.1 Opening and Closing the Security Door ···························································4-2
4.2 Opening and Closing the Front Panel ·······························································4-7
4.3 System Power On/Off ····················································································4-9
4.4 Replenishing the Cash Cassette ······································································4-10
4.5 Emptying the Reject and Retract Box ·····························································4-13

MoniMax 5600
4.6 How to Clear Jamming in Cash Dispenser·························································4-14
4.7 How to Load the Receipt Paper···········································································4-16
4.8 How to Clear Jamming in Receipt Printer···························································4-19
4.9 How to Load the Journal Paper···········································································4-20
5. Operator Functions
5.1 Entering OP MODE ····························································································5-2
5.2 User Select Screen ·································································································5-2
5.3 Each Password Input ··························································································5-2
5.4 Select Password-Change ················································································5-3
5.5 Each Password Change ······················································································5-3
5.6 Supervisor Main Menu····························································································5-4
5.7 Configure ·································································································5-4
5.8 Version Info ···································································································5-7
5.9 Host Connection ······························································································5-7
5.10 ATM IP Setting ··································································································5-8
5.11 Reboot ····························································································5-9
5.12 Operator Main Menu···························································································5-10
5.13 Replenish ································································································5-10
5.14 EJ Backup ·······························································································5-13
5.15 EJ Viewer ·································································································5-14
5.16 VFD ··························································································5-14
5.17 Reboot ································································································5-15
5.18 Technician Main Menu ····················································································5-15
5.19 Diagnostics ·································································································5-15
5.20 Reboot ································································································5-15
6. Appendix
A. Bill Conditions ····································································································· 6-2
B. Receipt Paper Specifications ···············································································6-7
C. Magnetic Card Specifications ············································································ 6-11
D. Journal Paper and Ribbon Cassette ··································································· 6-12
E. Electronic Lock ········································································ 6-14
F. Cencon Lock ········································································· 6-18
G. Error Codes Table ························································································ 6-20
H. Installation Guide ······························································································· 6-52

MoniMax 5600 1. Introduction
1
1 -
Chapter 1. Introduction

MoniMax 5600 1. Introduction
2
1 -
1. Introduction
1.1 About the MoniMax 5600
The MoniMax 5600 is designed to meet various customer’s demands of withdrawal, balance inquiry
and transfer transaction for individuals with a compact size to fit in virtually any place. This machine
is connected to your bank to dispense cash, transfer funds and inquiry balance through the insertion
of a customer’s card. The MoniMax 5600 is easy to use, easy to service and is able to support
customer’s needs.
1.2 What is in this manual
This manual contains all information needed for normal operational use.
This manual contains Unit Specifications, Opening & Closing Procedures, Operator
Functions(Supervisor Screen), Error Recovery, etc.
Some of the information in this manual may be subsequently updated based on the bank’s needs or
the improvement by Nautilus Hyosung.

MoniMax 5600 1. Introduction
3
1 -
1.3 Basic Features
Important features of the MoniMax 5600 ATM is highlighted in the following list:
15 inch TFT LCD
Keypad (EPP keypad)
15.1” privacy filter (Optional)
Dip type Card Reader
- ISO Track 1, 2, Read
- EMV Level-1
Motor Driven Card Reader
- ISO Track 1, 2, 3 Read
- EMV Level-1, 2
- Card Return for power failure
- Anti-Skimming
Thermal line receipt printer
- Loading paper semi-automatically
Electronic journal
or Direct Thermal Printing
or Dot Impact Printing
Control Electronic (PC)
1D-Barcode Reader (Optional)
Front access type cash dispenser
- Automatic shutter type
UL 291 Level-1 Safety
Electronic and Key Lock
or Dial and Key Lock
or Cencon and Key Lock
Supporting USB Still Camera 1,2
Supporting Audio guidance by sound (Optional)

MoniMax 5600 1. Introduction
4
1 -
1.4 Terminologies
CE : Control Electronics◈
PNC : Panel Control Board◈
MCU : Magnetic Card Reader Unit◈
VFD : Vacuum Fluorescent◈Display
SPR : Slip Printer (=Receipt Printer)◈
JPR : Journal Printer◈
CDU : Cash Dispenser Unit◈
P/S : Power Supply◈
OPL : Operation Panel and Handling Screen for Customer◈
SPL : Service Panel and Handling Screen for Operator◈
(=Enhanced Rear Operator Panel)
IDC : Identification Card Device◈
PTR : Printer (mainly Receipt Printer)◈
PIN : Encryption Pin Pad◈
SIU : Sensor and Indications Unit◈
TTU : Text Terminal Unit (OPL or SPL)◈
CAM : Camera Unit◈
ADA : The Americans with Disabilities Act◈
EMV : Europay, Mastercard, Visa◈
VDM : Vendor Dependent Mode◈
BATT : Battery◈
Earphone Jack : Voice Converter for Visually Disabled Persons◈

MoniMax 5600 2. Safety Precautions
12 -
Chapter 2. Safety Precautions

MoniMax 5600 2. Safety Precautions
22 -
2. Safety Precautions
2.1 Overview
Common Safety Precaution
Please read the following instructions before operating equipment.
Operate equipment in the order outlined in this manual.
Follow safety precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to
the product.
Avoid operations not addressed in this manual.
If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
Safety Precautions in outlined this manual provide information on
safe and proper handling of the product. Non-compliance of the
safety precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety warnings
during equipment handlings.

MoniMax 5600 2. Safety Precautions
32 -
2.2 Description of Precaution Symbols
Symbol Description
Electrical Shock Warning
• Do not remove cover. Only a maintenance engineer is allowed to open the cover.
• Do not touch. You may receive electric shock.
• Make sure to turn off the power when servicing the equipment.
High Temperature Warning
• Do not touch the equipment when it is running.
• The equipment can get extremely hot and may cause a burn.
• Make sure to close the cover before running the equipment.
Use Precaution when Moving
• The equipment is heavy. Make sure at least 2 people lift or move the equipment.
• Do not attempt to move the equipment alone. You may be injured from dropping
the heavy equipment.
Fire Hazard
• Place the equipment in an area away from any combustible materials.
• The equipment may catch on fire from overheating or short circuit of the power
supply unit.
Disassembly Warnings
• Do not disassemble or modify the equipment unless you are a certified engineer.
• Contact the service center for maintenance, adjustments and repairs.
• Improper disassembly may cause fire or electrical shock.
Collapse Precautions
• Do not place the equipment where the floor cannot sustain the weight of the
equipment, or on slanted or unstable surface.
• Equipment may fall and cause injury or damage.
Unplug the Equipment
• Stop using the equipment immediately if it smokes, emits an unusual smell,
makes abnormal sounds, or if liquids or other foreign materials enter the
equipment.
• If the above-mentioned abnormalities occur, immediately turn off the power,
unplug the equipment and contact the service center.
• If you ignore these symptoms, the equipment may catch on fire or cause electric
shock.

MoniMax 5600 3. Hardware Specifications
3 - 1
Chapter 3. Hardware Specifications

MoniMax 5600 3. Hardware Specifications
3 - 2
3. Hardware Specifications
3.1 Dimensions
Note : All the unit in the dimension is millimeter and [ ] is inch scale.
Fig. 3.1 Dimensions of MoniMax 5600

MoniMax 5600 3. Hardware Specifications
3 - 3
3.2 Component Name
Fig. 3.2 Component Location of MoniMax 5600 without Barcode Reader
Camera-1 Mount
Customer Display
15.1” TFT LCD
VFD Signage
Receipt Printer Motor Driven Type
MCU
(Dip Type MCU is
optional)
Encrypted PIN Pad
Cash Dispensing
Shutter
Safety Body
Function Key
Camera-2 Mount

MoniMax 5600 3. Hardware Specifications
3 - 4
Fig. 3.3 Component Location of MoniMax 5600 with Barcode Reader
Camera-1 Mount
Customer Display
15.1” TFT LCD
VFD Signage
Receipt Printer Bar Code Reader
Encrypted Pin
p
ad
Cash Dispensing
Shutte
r
Safety Body
Function Key
Camera-2 Mount
Dip Type Magnetic
Card Reader

MoniMax 5600 3. Hardware Specifications
3 - 5
3.3 LCD & Customer Keypad
Fig. 3.4 (a) LCD & customer keypad with bar code
reader
Fig. 3.4 (b) LCD & customer keypad without bar
code reader
LCD
15.1 inch TFT LCD
XGA Resolution : 1024X 768 pixels (XGA)
High contrast ratio, High aperture structure
Privacy filter (Option)
High speed response
Function keys or Touch Screen
EPP (Encrypted PIN Pad)
10 Alphanumeric, ENTER, CLEAR, CANCEL, BLANK Keypads
Various Character Support

MoniMax 5600 3. Hardware Specifications
3 - 6
3.4 CDU (Cash Dispensing Unit)
Fig. 3.5 CDU
Features
Automatic Shutter
Supporting 4 types of denomination
Number of cassette : 5 Cassette (4 Cash out + 1 Retract)
Huge capacity of 12,000 new notes (3,000 notes X 4 cassette)
Reject way : note by note reject (250 bills Max)
Bundle Retract (150 bills Max)

MoniMax 5600 3. Hardware Specifications
3 - 7
3.5 SPR (Slip Printer/Receipt Printer)
Fig. 3.6 Receipt Printer
Features
• Thermal line printer with cutter
• Setting roll paper semi-automatically
• Supporting Black Mark Paper (Selectable by dip switch)
• Refer to RECEIPT PAPER SEPECIFICATIONS in Chapter 6.

MoniMax 5600 3. Hardware Specifications
3 - 8
3.6 Motor Driven Type Card Reader
Fig. 3.7 Motor Driven Type Magnetic Card Reader
Features
Motor Driven Type
EMV level-1,2 compliance
Having rejection capacity of 50ea
Supporting card return function during power failure
Refer to MAGNETIC CARD SEPECIFICATIONS in Chapter 6.

MoniMax 5600 3. Hardware Specifications
3 - 9
3.7 Dip Type Card Reader : Type 1
Fig. 3.8 Dip Type Magnetic Card Reader : Type 1
Features
●Dip type Card Reader (ISO Track 1 & 2)
●Supporting magnetic card and IC card
●EMV level-1 compliance
●See “MAGNETIC CARD SPECIFICATIONS” of Appendix