Nautilus Hyosung MONiMAX5600T User manual

Operator Manual
MONiMAX5600T System
V01.00.01 (2017. 10. 02)
© Nautilus Hyosung, Inc. All Rights Reserved.

© Nautilus Hyosung, Inc. All Rights Reserved. I
Revision History
Operator Manual - MX5600T System
No.
Version
Date
Description of Change
Chapter
1
V01.00.00
2017/09/03
New Publication
All
2
V01.00.01
2017/10/02
Changed the system image
Cover, 2
© 2017 Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2017. 9. 03. 1st Release

II © Nautilus Hyosung, Inc. All Rights Reserved.
Contents
Chapter1. Preface...........................................................................................................................1-1
Purpose ........................................................................................................................................................1-1
Audience.......................................................................................................................................................1-1
Support Information......................................................................................................................................1-1
What is in This Manual.................................................................................................................................1-1
Terminology..................................................................................................................................................1-2
Abbreviations................................................................................................................................................1-2
Safety Precautions (English)........................................................................................................................1-4
Précautions pour la sécurité (French) ..........................................................................................................1-6
Related Document ........................................................................................................................................1-8
Chapter2. Introduction...................................................................................................................2-1
About the MX5600T......................................................................................................................................2-1
The Exterior Overview..................................................................................................................................2-2
Basic Features..............................................................................................................................................2-3
Devices of MX5600T....................................................................................................................................2-3
Control Electronics (Core Processor, PC)··············································································2-5
Customer Display & Keypad·······························································································2-6
Teller Display··················································································································2-7
Cash Dispenser Unit (CDU10)····························································································2-8
Card Reader···················································································································2-9
Receipt Printer (K-SPR5E)······························································································· 2-10
Power Supply (HPS500) ·································································································2-11
RF Reader (CCR, Contactless Card Reader)······································································· 2-12
Chapter3. For the beginning operator...........................................................................................3-1
Switching Power On/Off ...............................................................................................................................3-1
Switching Power On·········································································································3-1
Switching Power Off·········································································································3-2
Power Supply Status ········································································································3-3
Locking Device - Electronic Lock.................................................................................................................3-4
Chapter4. Receipt Printer...............................................................................................................4-1
How to load the receipt paper.......................................................................................................................4-1
How to Clear a Receipt Jam.........................................................................................................................4-3
Chapter5. Cash Dispenser.............................................................................................................5-1
Bill Conditions...............................................................................................................................................5-1
Acceptable condition ········································································································5-1
Unacceptable condition·····································································································5-2
How to Replenish the Cash Cassette...........................................................................................................5-6
How to Empty the Reject/Retract Box........................................................................................................5-10
How to Clear Jamming in cash dispenser..................................................................................................5-13
Remove jam from the upper horizontal transport path···························································· 5-14
Remove jam from the vertical transport path········································································ 5-16
Remove jam from the carriage·························································································· 5-17
Remove jam from the transport path of the main body ··························································· 5-18
Remove jam from the transport path of RJ/RT box································································ 5-19
Remove jam from the separation part················································································· 5-20
Remove jam from the transport path of reject······································································· 5-21
How to Reset Main Board ..........................................................................................................................5-22
How to set the Cassette for Each Denomination .......................................................................................5-23
Cassette Base Guide Setting for the Horizontal Size of Each Denomination ······························· 5-23
Cassette Cover Guide Setting for the Vertical Size of Each Denomination·································· 5-27
Change Note Index········································································································ 5-29
Notes .......................................................................................................................................Notes-1

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-1
Chapter1. Preface
Purpose
▶This manual is produced to describe how the customers operate Nautilus Hyosung’s
MX5600T.
This manual details how the customers replenish the notes and paper and how they
remove the jam at the MX5600T.
Audience
▶Customers and staffs of Nautilus Hyosung who use and operate the MX5600T in each
branches of bank.
Support Information
▶If any question or error occurs while operating MX5600T in compliance with this
manual, please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
What is in This Manual
▶MONiMAX referred to as “MX”
▶This manual is designed to provide the operation guide for the MX5600T and the
detailed description of the following:
▪Replenishing the notes and the receipt paper
▪Emptying the notes
▪Removing the jam
* The sample pictures used in this manual are for illustration
▶All information described in this manual is a licensed product of Nautilus Hyosung.
Some of the information in this manual may differ according to the network processor
to be connected and may be subsequently updated by the bank’s needs or the
improvement by Nautilus Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology,

Chapter1. Preface Operator Manual
1-2 © Nautilus Hyosung, Inc. All Rights Reserved.
components, software, and firmware become available. Therefore Nautilus Hyosung
reserves the right to change specifications without notice.
Other company names and product names described in this document are trademarks
or registered trademarks of each company. For the section of that product, the whole
section or a necessary part of relevant document is quoted.
Terminology
►In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the
ATM.
▪Device and unit refer to the standard and optional ATM equipment, such as monitor,
card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
Abbreviations
►In this document the abbreviations listed below is used as follows:
#
Abbreviations
Description
1
AD board
Analog to Digital conversion Board
2
ADA
The American Disabilities Act
3
AP
Application Program
4
Assy
Assembly
5
BATT S/W
Battery Switch
6
CAM
Camera Unit
7
CDU
Cash Dispenser Unit
8
CE
Control Electronics
9
Earphone Jack
Voice Converter for Visually Disabled Persons (ADA)
10
EMV
Europay, Mastercard, Visa
11
EP
Elementary Program
12
EPP
Encryption PIN Pad
13
H/W
Hardware

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-3
#
Abbreviations
Description
14
I/F
Interface
15
ISO
International Standard Organization
16
JPR
Journal Printer
17
LCD
Liquid Crystal Display
18
MCU
Magnetic Card Unit
19
OPL
Operation Panel for Customers to Operate
20
OSD board
On Screen Display Board
21
P/S
Power Supply
22
PIN
Personal Identification Number
23
PNC
Panel Control Board
24
PTR
Printer (mainly Receipt Printer)
25
S/W
Switch
26
SIU
Sensor and Indications Unit
27
SP
Service Provider
28
SPR
Slip Printer (Receipt Printer)
29
TTU
Text Terminal Unit (OPL or SPL)
30
VFD
Vacuum Fluorescent Display

Chapter1. Preface Operator Manual
1-4 © Nautilus Hyosung, Inc. All Rights Reserved.
Safety Precautions (English)
▶Common Safety Precaution
Precautions outlined this manual provide information on safe
and proper handling of the product. Non-compliance of the
precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
▶Description of Precaution Symbols
Symbol
Description
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the
equipment.

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-5
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a
burn.
▪Make sure to close the cover before running the
equipment.
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪Place the equipment in an area away from any
combustible materials.
▪The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you
are a certified engineer.
▪Contact the service center for maintenance, adjustments
and repairs.
▪Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪Do not place the equipment where the floor cannot sustain
the weight of the equipment, or on slanted or unstable
surface.
▪Equipment may fall and cause injury or damage.
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids or
other foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪If you ignore these symptoms, the equipment may catch on
fire or cause electric shock.
<CAUTION>
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE
INSTALLED NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE
BEFORE OPERATION

Chapter1. Preface Operator Manual
1-6 © Nautilus Hyosung, Inc. All Rights Reserved.
Précautions pour la sécurité (French)
►Précaution générale pour la sécurité
Précautions décrits de ce manuel fournissent des informations
sur une manipulation sûre et appropriée du produit. Le non-
respect des précautions peut causer des blessures ou
endommager le produit.
Ce symbole de précaution avec le terme d’example vous
indique des consignes de sécurité lors de la manipulation de
l'équipement.
►Veuillez lire des instructions suivantes avant d'utiliser l'équipement
▪Fonctionner l'équipement dans l'ordre indiqué dans ce manuel.
▪Suivre les précautions indiquées dans ce manuel, ainsi que l'équipement lui-même.
Le défaut de traiter correctement de ces précautions peut entraîner des blessures ou
endommager le produit.
▪Évitez des opérations non traitées dans ce manuel.
▪Si vous ne pouvez pas résoudre des problèmes du système en utilisant des méthodes
décrites dans ce manuel, veuillez se référer aux informations de contact figurant dans
le manuel, s’il vous plaît.
▪Certain changement ou des modifications dans la construction de ce dispositif qui ne
sont pas expressément approuvés par la partie responsable de la conformité
pourraient annuler l'autorité de l'utilisateur de faire fonctionner l'équipement.
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement
numérique de classe A, conformément à la partie 15 des règles FCC. Ces limites sont
conçues pour fournir une protection raisonnable contre des interférences nuisibles
lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement
génère, utilise et peut émettre des fréquences radios et, s'il n'est pas installé et utilisé
conformément aux instructions de ce manuel, peut causer des interférences nuisibles
aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de
provoquer des interférences nuisibles dans le cas, l'utilisateur devra corriger ces
interférences à ses propres frais.
►Description des symboles de précaution
Symbole
Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir
le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.

Operator Manual Chapter1. Preface
© Nautilus Hyosung, Inc. All Rights Reserved. 1-7
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut
provoquer une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.
Soyez prudent lors du déplacement
• L'équipement est lourd. Assurez-vous d'au moins 2
personnes pour soulever ou déplacer l'équipement
• N'essayez pas de déplacer l’équipement seul. Vous pouvez
être blessés par la chute de l'équipement lourd.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de court-
circuit de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous
êtes ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas
supporter le poids de l'équipement, ou sur une surface
inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume,
émet une odeur inhabituelle, fait des bruits anormaux ou si
des liquides ou d'autres matériaux étrangers dans
l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent,
éteignez immédiatement la puissance, débranchez
l'appareil et contactez le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre
feu ou provoquer un choc électrique.
AVERTISSEMENT :
1. POUR RÉDUIRE LES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n °26 OU
LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER

Chapter1. Preface Operator Manual
1-8 © Nautilus Hyosung, Inc. All Rights Reserved.
Related Document
►The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪Installation Manual
▪Service Manual
▪VDM Manual
▪Error Code Manual
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. All Rights Reserved. 2-1
Chapter2. Introduction
About the MX5600T
►This compact, convenient ATM can still be easily installed on your place and operated with
an economic cost. Consumers make the withdrawal and receive the
transaction records through openings in the fascia with MX5600TATM.
The MX5600T is a versatile, easily maintained delivery system that can be modified to
keep pace with the bank's changing needs.
►The benefits that the new concept MX5600T provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing withdrawal of cash
automatically.
Allows tellers to calculate and close amount faster than the existing manual calculation.
Allows easy and quick installation and maintenance.
<Note!>
The figures/photos/diagrams in this manual are for well understanding therefore they may
be different from real machines.

Chapter2. Introduction Operator Manual
2-2 © Nautilus Hyosung, Inc. All Rights Reserved.
The Exterior Overview
►The following picture shows the front of MX5600T and key units.
The fascia provides the interface between the customer and MX5600T.
The customer selects transactions and requests information at the fascia.
Customer
Display
Function Key
Receipt
Printer Slot
Card Reader
Entry slot
Encryption
PIN Pad
Cash
Dispenser
Slot

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. All Rights Reserved. 2-3
Basic Features
►Important features of the MX5600T is highlighted in the following list:
<Note!>
Your MX5600T may not contain all the devices described in this section. Some devices are optional and
some devices cannot be used in combination with other devices (mutually exclusive combinations).
►System Specification * Option :
Item
Specification
Remarks (Option)
Main
Controller
(H81)
CPU
G3420 3.2GHz
Memory
DDR Memory
4 GB
DDR-3
Storage
Device
HDD
500 GB X 1EA
SATATYPE
ODD
DVD-RW
SATATYPE
Operating System
Windows 7 Professional
with Service Pack 3
(Eng)
Expansion Slots
PCI-Ex-1, PCI-EX-16, PCI 2ea
Serial Ports
1 Ports
1 Ports(On-Board)
USB Ports
15 Ports
2 Ports(USB3.0)
13Ports(USB2.0)
Graphic
On-Board DVI, RGB
Intel HD Graphics
Status Display LED
HDD / POWER LED
LAN
10/100/1000Mbps On-Board
Customer
Display
Display
Type
15” TFT LCD
HIGH_BRIGHT
Resolution
XGA
1024 X 768 Resolution
Brightness
250 cd/m²
Privacy Filter
15”Filter (Viewing Angle 30°)
Guide Light
Flicker
SPR/MCU/CDU/FINGER
Flicker
Green
Customer
Input Method
Pin-Pad
Poly EPP(PCI Compliant) PCI
3.0
Each country
specifications
Polycarbonate, USB
Type
Function KEY
NDC Type
VFD
VFD
None
Supervisor
Operation
Display Module
10.1”TFT LCD, 250cd/m²
Input Method
Touch Screen (Resistive Type)
Cash
Dispenser
(CDU10)
Sutter type
Automatic Shutter
Denomination
Maximum Dispense
50 Notes/1transaction
Number of cassettes
2 Cassette
4 Cassette, optional
Cassette Capacity
3,000 notes/1 cassette

Chapter2. Introduction Operator Manual
2-4 © Nautilus Hyosung, Inc. All Rights Reserved.
Item
Specification
Remarks (Option)
Reject Type
Note by Note Reject (300 bills
Max)
Retract
Bundle Retract (100 bills Max)
Number of Near-End Sensing
500 Notes Max
Card Reader
(Sankyo DIP)
Type
EMV Support DIP Type
Magnetic Stripe
ISO 1,2 Read
IC card Support
Support
Receipt
Printer
(K-SPR5E)
Printing Type
Thermal Line Printing
Printing Width
80mm Max
Paper
Specification
Type
Thermal Roll Paper
Inside heat sensing
Method
Width
Max. 80mm
Outer
Diameter
Max. 210Φ
Paper Roll Capacity
5,000 Transaction/Roll
Black Mark Paper Support
Yes
Journal
Type
Electronic Journal
Auto Saving to HDD
Power Supply
(HPS500)
Main Power
Input Voltage /
Current
100 ~ 127 Vac±10% / 9.3A
200~ 240 Vac±10% / 5.0A
110V/230V selection
Frequency
47 ~ 63 Hz
NORMAL : 50/60Hz
Battery back-up System
1 Transaction Supported
Fasica
Color
NH Color
Security
Camera
CCD CAMERA
Face, Hand
Sensor
Door Sensor
Upper, Safety
Alarm
Seismic & Heat Sensor
NH-VT-ALARM
Safety
Specification
UL 291 Level-1
Rear Access
Security Locking device
COMBO LOCK 2EA
System Key
Common Key
Install Method
Anchor
Install Method
Additional
function
Finger Printer
N/A
Audio guidance
Support
Sound Card On-Board
ADAAudio guidance
Volume Control Support
System Heater
N/A
Safety Body 1 Heater
OPTION)
RF reader
VIVOPAY_KIOSK3
Barcode Reader
N/A
Dimension
&
Environment
Dimension (HXWXD)
1,779 X 715 X 1,136
Weight
About 600Kg
Operational
Temperature
Operating
0C ~ 40C / 32℉~ 104℉
Storage
-5C ~ 50C / 23℉~ 122℉
Operational
Humidity
Operating
25% ~ 86%
Storage
10% ~ 90%

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. All Rights Reserved. 2-5
Devices of MX5600T
Control Electronics (Core Processor, PC)
►The Control Electronics mainly consist of a motherboard, HDD, DVD-RW, multiple serial card,
and so on.
Basic functions of the control electronics used in this ATM is similar to that of a personal
computer you may have in your office or home with exception of a multiple USB HUB used to
communicate with several devices such as a cash dispenser, card reader, receipt printer and
EPP.
<Sample Picture>
►Basic Specification

Chapter2. Introduction Operator Manual
2-6 © Nautilus Hyosung, Inc. All Rights Reserved.
Customer Display & Keypad
►The Customer Display welcomes the customer and provides instructions for performing
transactions at the ATM.
During the transaction, the ATM prompts the customer to use the customer keypad to enter
transaction information. The 16-key keypad uses an Encryption PIN Pad technology to secure
the information entered by the customer at the keypad. The customer touch screen is used with
the customer display. The customer selects functions or enters information by touching the
screen
<Sample Picture>
►Basic Specification
Key Button
(Function Key)
EPP
(Encryption PIN
Pad)
Customer
Display

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. All Rights Reserved. 2-7
Teller Display
►Basic Specification
<Sample Picture>

Chapter2. Introduction Operator Manual
2-8 © Nautilus Hyosung, Inc. All Rights Reserved.
Cash Dispenser Unit (CDU10)
►The cash dispenser delivers media (cash) to the customer after the customer's request is
processed by the network and the software. The media is drawn from the cassettes and
transported to an entrance in the fascia of the ATM, where the customer can receive it. If the
media is too mutilated or wrinkled to dispense, or if a multiple pick occurs, the dispenser
sends the notes to the reject/retract cassette.
<Sample Picture>
►Basic Specification

Operator Manual Chapter2. Introduction
© Nautilus Hyosung, Inc. All Rights Reserved. 2-9
Card Reader
►The dip card reader is a manually operated device mounted directly to the ATM fascia. The
consumer inserts anATM card in the card entry slot and then removes the card to begin the
transaction. The dip card reader can read magnetic stripe cards and memory chip cards. The
dip card reader cannot retract, capture, or retain cards.
<Sample Picture>
►Basic Specification