NEC ITK-6DGS-1 Guide

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ITK-6DGS-1
NDA-32023
Issue 2.0

SOFTWARE LICENSE AGREEMENT
NEC Platforms, Ltd. (hereinafter called “NECPF”) grants certain license to you pursuant to the terms
and conditions of this Software License Agreement (hereinafter called the “Agreement”) to use the soft-
ware (hereinafter called the “Software”) which is embedded in DT920S/DT930S series (hereinafter
called the “Products”) and related documents (hereinafter called the “Documents”) (the Software and
the Documents collectively called the “Licensed Products”). PLEASE READ THIS AGREEMENT
CAREFULLY BEFORE USING THE PRODUCTS. BY USING THE PRODUCTS, YOU ARE AGREE-
ING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. If you do not accept
the terms and conditions of this Agreement, you may not use the Products and you should immediately
return the Products with the receipt of payment to the place where you purchased it for full refund.
1. License
(1) Subject to the terms and conditions set forth herein, NECPF grants to you the non-transferable,
non-exclusive and limited license to use the Software in accordance with the Documents as solely
embedded in the Products.
(2) Except as otherwise expressly stated herein, you shall not (i) copy, modify, translate, quote or cre-
ate any derivative work of all or any part of the Licensed Products, (ii) sell, rent, lease, distribute, subli-
cense or otherwise transfer all or any part of the Licensed Products except as set forth in Section 1(4)
below, (iii) reverse engineer, decompile, reverse assemble or otherwise attempt to gain access to the
source code of all or any part of the Software, (iv) remove, alter, cover or obfuscate any copyright
notices, trademark notices or other proprietary rights notices placed or embedded on or in the Licensed
Products, (v) use all or any part of the Software other than on the Products, (vi) unbundle any part of
the Software, (vii) use the Licensed Products for the development of any application program for com-
mercial use, (viii) use the Licensed Products in life support systems, human implantation, nuclear facil-
ities or systems or any other application where failure could lead to a loss of life or catastrophic property
damage, or (ix) cause or permit any third party to do any of the foregoing.
(3) Upon giving prior written notice to you, NECPF shall have the right to audit your use, deployment,
and exploitation of the Licensed Products for the purpose of confirming whether you comply with the
terms and conditions of this Agreement. Such audit shall be conducted during regular business hours at
your site and in such a manner as not to interfere unreasonably with your normal business activities.
(4) You may transfer your rights and obligations under the terms and conditions of this Agreement to a
third party, provided, however, that the following conditions shall be fulfilled; (i) such third party agrees
to be bound by all the terms and conditions of this Agreement,(ii) you transfer all the Licensed Products
and the Products to such third party, and (iii) such transfer does not violate Export Administration Reg-
ulations by the US Government and the applicable laws, regulations and administrative guidance of any
country having competent jurisdiction.
2. Intellectual Property Rights
Nothing in this Agreement shall be construed as transferring any or all intellectual property rights in,
and to, the Licensed Products and all the update versions thereof, whether or not provided by NECPF.
You agree that NECPF or its licensors shall retain such intellectual property rights, whether or not any
part thereof is or may be copyrighted or patented.
3. No Warranty
(1) NECPF PROVIDES THE LICENSED PRODUCTS “AS IS” AND MAKES NO WARRANTY OF ANY
KIND WHETHER EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW) WITH
RESPECT TO THE LICENSED PRODUCTS.
(2) In the event that NECPF makes the update version, function added version, bug-fix version, or
modification of the Licensed Products or program to be such (hereinafter collectively called the
“Updated Program”), NECPF may, at its sole discretion, provide you with the Updated Program or the
information related to the Updated Program in accordance with the Software Support Agreement sepa-
rately entered into between NECPF and you provided, however, that NECPF may, at its discretion, pro-
vide the Updated Program and related information at the timing and in the manner determined by
NECPF. The Updated Program shall be deemed as a part of the Licensed Products.

4. Termination
(1) You may terminate this Agreement by giving NECPF a prior written notice.
(2) In the event that you fail to comply with any provision of this Agreement, NECPF may, at any time,
terminate this Agreement.
(3) After any termination of this Agreement, you shall not use the Licensed Products for any purpose
and shall immediately delete or destroy all the Licensed Products. Sections 1(2), 1(3), 2, 3, 4(3), 5, 6, 7
and 8 shall survive any termination of this Agreement.
5. Export Control
In any event, you agree that you will export or re-export the Licensed Products to any country, person
or entity subject to any export restrictions and orders of Japan, the United States and any other country
having competent jurisdiction.
6. Limitation of Liability
IN NO EVENT SHALL NECPF ITS SUPPLIERS AND ITS DISTRIBUTORS BE LIABLE TO YOU FOR
ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING
LOSS OF PROFITS AND PROCUREMENT COSTS FOR ANY SUBSTITUTE), ON ACCOUNT OF OR
ARISING OUT OF USE OF THE LICENSED PRODUCTS OR IMPOSSIBILITY THEREOF, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND ITS DISTRIBUTORS, THE MAXIMUM
AGGREGATE LIABILITY OF NECPF, ITS SUPPLIERS AND ITS DISTRIBUTORS, WHETHER IN
TORT, CONTRACT OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED ONE HUNDRED PER-
CENT (100%) OF THE RESPECTABLE AMOUNT ACTUALLY PAID FOR PURCHASING THE
LICENSED PRODUCTS BY YOU.
7. Open Source Software
The Software includes the Open Source Software components (hereinafter called the "OSS"). Such
OSS is not subject to the terms and conditions of this Agreement but those of the applicable license.
Please visit following website for obtaining details of such OSS and terms and conditions of use there-
for.
https://mind.bcom.nec.co.jp/customernet/soft-license/DT900S_OSS_V5000.html
8. General Provisions
(1) This Agreement shall be governed by and interpreted in accordance with the laws of Japan.
(2) All disputes arising out of or in relation to this Agreement shall be submitted to the exclusive juris-
diction of the Tokyo District Court as the court of the first trial.
(3) This Agreement constitutes the entire agreement between you and NECPF and supersedes any
and all oral or written agreements previously existing between you and NECPF with respect to the sub-
ject matter hereof.
(4) The Licensed Product is a "commercial item" as that term is defined in 48 C.F.R. 2.101, consisting
of "commercial computer software" and "commercial computer software documentation" as such terms
are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through
227.7202-4, NECPF provides the Licensed Products to U.S. Government End Users only pursuant to
the terms and conditions therein.
9 Contact Information
North America
NEC Corporation of America:
3929 W. John Carpenter Freeway, Irving, Texas 75063, U.S.A.
TEL : [phone]
Oceania
NEC Australia Pty. Ltd.:
Level 9 720 Bourke Street, Docklands, VIC 3008, Australia
TEL : [phone]

EMEA
NEC Enterprise Solutions:
Olympia 4, 1213 NT Hilversum, The Netherlands
TEL : [phone]
Asia
NEC Platforms, Ltd:
1753, Shimonumabe, Nakahara-ku, Kawasaki, Kanagawa 211-8666, Japan
TEL : [phone]

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1
What’s in the box?
NEC ITK-6DGS-1
ITK-6DGS-1 Base and Handset

2
Guided Setup
Adjust the Angle of the Tilt Leg
To adjust the tilt level of the ITK-6DGS-1:
1. The height can be adjusted by moving the legs, which are attached to
the bottom of the terminal.
2. Turn the phone over (key side down).
3. Adjust the legs to the desired height (upward to raise the height and
downward to lower the height).
Connect Cables
Please follow the diagram to install your phone. Once plugged in, the phone
automatically downloads its configuration and starts to work. The voicemail
box is functional with a default greeting.
1. Connect an Ethernet cable to the LAN port on the phone and connect
the other end to your network.
1 - To PC Connector
2 - LAN Connector
3 - LAN Straight Cable
4 - Groove
5 - Multiline Terminal

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2. Insert the RJ-9 handset connector into the “Handset” port on the back
of the phone.
Configure a Headset
To utilize a headset, you must first enable headset mode on the ITK-6DGS-1:
1. Press the “Menu” button.
2. Arrow down and select “User Settings”.
3. Arrow down and select “Headset”.
4. Select “Enable/Disable”.
5. Arrow down to “Enable” and press OK.
6. Press the Exit button several times to return to the main menu.
1 - Multiline Terminal
2 - Module Plug
3 - Curl Cord
4 - Groove
5 - Connector

4
Connect a Headset
To connect a headset:
1. Insert the RJ-9 headset connector into the “HEADSET” port on the
back of the phone.
The phone picks the headset as the default communication method
that is used when placing and answering phone calls. To return the
phone to non-headset mode, follow the steps in “Configure a Headset”
and set Headset to Disabled.
1 - Multiline Terminal
2 - Module Plug
3 - Curl Cord
4 - Groove
5 - Headset Connector

5
Features
NEC ITK-6DGS-1
Reference
Number Feature Feature Description
1 Call Indicator Lamp
If missed call notification for the call indicator
lamp is disabled (default), the lamp flashes for
incoming and missed calls, and displays steady
red for message waiting.
If missed call notification for the call indicator
lamp is enabled, the lamp flashes for incoming
calls and missed calls, including missed calls
where someone has left a voice mail. The lamp
only display steady red if you still have mes-
sages waiting after you have cleared your
missed calls.
2 LCD
The LCD (Liquid Crystal Display) provides call status
activity information plus date, time and soft key
operation.

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3 Exit key This key allows you to exit from the Menu or Help
mode and go back to the telephone main screen.
4 Soft keys
The soft keys show the available features for your
current activity. Any feature shown at the bottom of
the LCD is available. The appropriate key is
displayed on the screen according to the call
handling process.
5 Programmable keys
The first programmable key is reserved as the Line
Key. Line Keys allow the user to select which line to
operate on.
Any programmable keys not used as Line Keys can
be programmed as Speed Dial Keys by the user or
system administrator. Numbers up to 24 digits can
be assigned to Speed Dial Keys. The numbers may
be a telephone number or star/hash codes.
6 Menu key
Press this key to access the features and settings
provided on the local telephone menu, such as Call
History, Personal Directory or User Settings.
7 Mute key
Press key to mute the microphone. The LED on this
key flashes when the microphone is muted. Press
the key again to un-mute the microphone.
This button displays a red light when the phone
is idle.
The light does not display when the micro-
phone is in use during a call.
8 Headset key Press the Headset key to enable the use of a
supported headset.
9 Speaker key
Controls the built-in speaker which can be used for
Hands Free dialing and conversations.
The LED on this key lights when the speaker is
active.
10 Hold key Press this key to place a call on hold.
11 Cursor pad
Use this key to navigate to various features.
The up and down keys on the cursor pad can
be used to adjust the volume of the phone.
Reference
Number Feature Feature Description

7
Voicemail Box Setup
RECORDING YOUR PERSONAL VOICEMAIL GREETING
1. Press the “Voicemail” soft key.
2. Enter the PIN provided to you by your Administrator, followed by the
# key.
3. Select option 3 for personal options.
4. Select option 1 to record your voicemail greeting.
5. Follow the voice prompts to record and check your greeting.
CHANGING THE PIN FROM THE PHONE
1. Press the “Voicemail” soft key.
2. Enter the PIN provided to you by your Administrator, followed by the
# key.
3. Select option 3 for personal options.
4. Select option 2 to change your PIN.
5. Enter the new PIN when prompted. Press # when done.

8
Commonly Used Features
PLACING OUTGOING CALLS
When the phone is not in use:
1. Pick up the handset or press the “Speakerphone” button.
2. Dial an extension or telephone number.
When you are already on a call:
1. d
2. Press the “More" >>> soft key.
3. Press the “New Call” soft key. The original call is put on hold.
4. Dial an extension or telephone number.
ANSWERING AN INCOMING CALL
On the Handset:
Pick up the handset to answer the call.
On a Headset:
Press the “Headset” button.
On Speakerphone:
Press the “Speaker” button (or the “Answer” soft key) to answer
the call.
REJECTING AN INCOMING CALL
Press the “Reject” soft key to immediately send the caller to voicemail.
REDIAL LAST NUMBER DIALED
Press the Left Cursor button to immediately dial the last number dialed.

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ENDING A CALL
On a Handset:
Hang up or press the “End Call” soft key.
On a Headset:
Press the “Headset” button.
On Speakerphone:
Press the “Speaker” button
HOLD
Placing a Call On Hold:
While on a call, press the “Hold” button.
Retrieving Calls On Hold:
Press the “Hold” button or press the "Resume" soft key.
MUTE
1. To mute the microphone on an active call, press the “Mute” button.
2. To un-mute the microphone, press the “Mute” button again.
TRANSFERRING CALLS
Blind Transfers:
1. While on a call, press the “Transfer” soft key.
2. Dial the desired phone number or extension number.
3. While the destination is ringing, press the “Transfer” soft key again.
4. The call is automatically transferred.
Attended (Consultative or Warm) Transfers:
1. While on a call, press the “Transfer” soft key.
2. Dial the desired phone number or extension number.

10
3. Wait for the party to answer. Announce the call and indicate you are
transferring a call to them.
4. Press the “Transfer” soft key to transfer the call.
CALL WAITING
While already on a call, and a new call rings in, you will hear a beep tone
emitted by your phone.
To Answer the Second Call:
1. Press the first line key. The line key will begin blinking.
2. Press the “Answer” soft key. The first call will be placed on hold.
3. Once your second call has ended, resume the original call by pressing
the “Resume” button.
To Reject the Second Call:
1. Press the first line key. The line key will begin blinking.
2. Press the “Reject” soft key to immediately send the caller to
voicemail.
VOLUME ADJUSTMENT
In-Call Volume:
While on a call, press the Up and Down cursor pad buttons to adjust
in-call volume on the phone.
Ringer Volume:
While the phone is not in use, press the Up and Down cursor pad
buttons to adjust ringer volume on the phone.

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VOICEMAIL
1. While the phone is not in use, press the “Voicemail” soft key.
2. Enter your voicemail PIN followed by #.
3. Press 1 to listen to new voicemail messages.
Advanced Features
CALL PARK
To Place a Call on Park:
While on a call press the Call Park line key (programmed previously
via Control Panel) or dial *7.
You hear an announcement telling you which extension your call is
parked.
To Retrieve a Call from Park:
From any phone, dial the extension where the call was parked or
select the Monitor Park Slot Line Key (programmed previously via
Control Panel).
The Monitor Park slot line key enables you to add the Park Extensions
to line keys for accessing the parked call as well as a visual indication
of the parked call.
CALL PICKUP
To Pickup a Call from an Extension (Directed Call Pickup):
From any phone, dial *95 and the extension number of the ringing
station you would like to answer or select the Call Pickup “from
specific extension” (programmed previously via Control Panel).
To Pickup a Call from a Group that you are a member of (Group Call Pickup):
From any phone, dial *97 or select the Call Pickup “from any Pickup
Group” (programmed previously via Control
Panel).

12
To Pickup a Call from any Group (Group Call Pickup):
From any phone, dial *97 and the Group number that the call is
ringing, or select the Call Pickup “from specific Pickup Group”
(programmed previously via Control Panel).
To Pickup a Call from any Station (Any Call Pickup):
From any phone, dial *96 to answer a call of any
ringing station or
select the Call Pickup “Any company call” (programmed previously via
Control Panel).
CONFERENCE
To conference a call:
1. While on a call, press the “Conf” soft key or press the “Transfer” soft
key.
2. Use the keypad to dial the telephone number of the party to be joined
to the conference.
3. Press the “Dial” soft key to initiate the call, or wait a few seconds for
the call to be automatically dialed.
4. If you decide not to complete the conference, then the call can be
terminated by pressing the “EndCall” soft key.
5. If you want to switch between each party before the conference is
established, you can use the “Shuttle” soft key.
6. You can complete the conference by pressing the “Conf” soft key.
Hang up while conferencing:
If you are establishing a conference call and want to hang up on the
person you are calling, press the “EndCall” soft key.
Pressing the key while the phone and the third party is still ringing, the
other t wo parties will be connected in a blind transfer call.
If you hang up the telephone handset or press the “Speaker” key while
the phone for the third party is still ringing, the other two parties are
connected in a blind transfer call.

13
INTERCOM
To Intercom a Station (Voice Announce):
Dial *90 and the extension number of the user you want to intercom.
CALLFLIP
To Transfer a Call to Your Other Devices:
While on a call, select the "Transfer" soft key, "Blind" soft key and Dial
your own extension number, then hang up.
CALL OR TRANSFER DIRECT TO AN EXTENSION'S VM BOX
To Leave a VM message by calling and extension's VM Box Direct:
Dial * and the extension number of the person to whom you want to
leave the VM.
To Transfer a Caller to Leave a VM message in the extension's VM Box Direct
(Quick Transfer to VM):
While on a call, select the "Transfer" soft key then Dial * and the
extension number of the caller to whom you want to leave the VM and
hang up.
ON-DEMAND CALL RECORDING
To Enable On-Demand Call Recording:
While on a call dial #9 or select the Record line key (programmed
previously via Control Panel) to start and stop the recording.
The recording feature must be enabled by your admin before the
feature can be used.
Note: Different states have different laws about the notification that calls are being recorded.
Administrators can choose whether to enable or disable a call recording announcement
based on their state’s requirements.
If enabled, your call is being recorded plays when you start recording.

14
PAGING
To Page Phones in a Group:
Dial the Page Group extension number or select the Paging line key
(programmed previously via Control Panel).
To Answer a Page:
You can dial *80, to be connected to the person that initiated the Page
or you can select the Intercom line key (programmed previously via
Control Panel).
PERSONAL CONTACTS
To access Personal Contacts:
1. Press the Menu key.
2. Select 1 Personal Contacts.
Using Personal Contacts:
Use the “Up” and “Down” soft keys or the Up and Down keys on the
cursor pad to scroll through the Personal Contacts. You can also
select the Search soft key and use the keypad to search for an entry.
Once the entry is highlighted you can call the contact by simply going
off hook on handset, speaker, or headset (if enabled).
To view a specific Personal Contacts entry:
1. Use the “Up” and “Down” soft keys or the Up and Down keys on the
cursor pad to scroll through the Personal Contacts.
2. Press the “>>>” soft key twice and then the “Details” soft key to view
the details for that entry.
3. This displays the name and number for the entry, along with the
Speed Dial and Monitor settings.
4. Press the “Exit” soft key to exit details screen and return to the
Personal Contacts.
5. You can also Delete, Edit, Exit, or Dial the entry by using the
associated soft keys.

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To add a Personal Directory entry:
1. Press the Menu key.
2. Select 1 Personal Contacts.
3. Press the “>>>” soft key and then the “Add” soft key.
4. Use the keypad to enter a name for the Personal Contact,
5. then press the middle button on the cursor pad or the “OK” soft key.
Use the * key to switch between uppercase and lowercase keypad
entry mode.
6. Use the telephone keypad to enter a phone number for the entry and
press the middle button on the cursor pad or the “OK” soft key.