NEC NEAX 2400IPX Dterm i Series User manual

DTERM®
SERIES i
DTERM®
IP
USER GUIDE
NEAX®2400IPX
Internet Protocol eXchange
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LIABILITY DISCLAIMER
NEC AMERICA, INC. RESERVES THE RIGHT TO CHANGE THE SPECIFICATIONS,
FUNCTIONS, OR FEATURES, AT ANY TIME, WITHOUT NOTICE.
NEC AMERICA, INC. HAS PREPARED THIS DOCUMENT FOR USE BY
ITS EMPLOYEES AND CUSTOMERS. THE INFORMATION CONTAINED
HEREIN IS THE PROPERTY OF NEC AMERICA, INC. AND SHALL NOT
BE REPRODUCED WITHOUT PRIOR WRITTEN APPROVAL FROM
NEC AMERICA, INC.
COPYRIGHT 2003
NEC AMERICA, INC.
PRINTED IN THE USA
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TABLE OF CONTENTS
KEYS AND LAMPS 2
SOFT KEYS 4
TERMINAL SETUP WITH THE UP/DOWN KEY 10
TERMINAL SETUP WITH THE FEATURE KEY 11
LOGIN/LOGOUT
(IP ENABLED DTERM/DTERM IP ONLY)14
TOORIGINATE AN OUTSIDE CALL 16
TOORIGINATE AN INTERNAL CALL 16
MULTILINE APPEARANCE 17
TOORIGINATE A CALL USING SPEED CALLING
(ONE-TOUCH BUTTONS)17
TOORIGINATE A CALL USING SPEED CALLING
(INDIVIDUAL/GROUP)18
TOORIGINATE A CALL USING SPEED CALLING –
SYSTEM 19
ACCOUNT CODE 20
FORCED ACCOUNT CODE 20
AUTHORIZATION CODE 21
VOICE CALL 22
TOANSWER A VOICE CALL HANDS-FREE 23
AUTOMATIC INTERCOM 23
MANUAL INTERCOM 24
DIAL INTERCOM 25
TOPLACE A CALL ON HOLD 26
TOPLACE A CALL ON EXCLUSIVE HOLD 27
TOTRANSFER A CALL 28
CONFERENCE 29
TOESTABLISH A BROKER CALL 30
TOANSWER A CAMPED-ON CALL 30
CALL WAITING – ORIGINATING 31
1
CALL PARK 33
CALL PICK-UP (GROUP)34
CALL PICK-UP (DIRECT)34
OUTGOING TRUNK QUEUING 35
OFF-HOOK TRUNK QUEUING 36
EXECUTIVE OVERRIDE 36
LAST NUMBER REDIAL 37
CALL FORWARDING – ALL CALLS 38
CALL FORWARDING – BUSY LINE 39
CALL FORWARDING – DON’TANSWER 41
LOGGED OUT IP STATION – CALL DESTINATION 43
CALL BACK 45
TOSAVE AND REPEAT A NUMBER 46
TOLEAVE A MESSAGE 47
TOANSWER A MESSAGE 48
VOICE MAIL SYSTEM 49
MEET-ME PAGING 49
PAGING TRANSFER 50
BOSS/SECRETARY TRANSFER 52
BOSS/SECRETARY – MW LAMP CONTROL 53
BOSS/SECRETARY OVERRIDE 54
DONOT DISTURB 56
PRIVACY 57
PRIVACY RELEASE 58
INDEX 60
LCD DISPLAYS 63
FACE LAYOUT 70
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KEYS AND LAMPS
PROGRAMMABLE KEYS
These are examples of Dterm®features available by pressing
the programmable keys. Some features may be programmed
by the user. Keys must be programmed by the telephone
system administrator.
AICM
Press key to activate “Automatic Intercom.”
DICM
Press key to activate “Dial Intercom.”
DND (Do Not Disturb)
Press key to activate or cancel “Privacy” feature.
FWD
Press key to activate or cancel “Call Forwarding
– All Calls” feature.
FWD-A
Press key to activate, verify or cancel “Call
Forwarding – Don’t Answer” feature.
MICM
Press key to activate “Manual Intercom.”
MULTILINE APPEARANCE
A programmable extra extension key. Press this
key to see status of extra extension.
2
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LAMPS
Call Indicator Lamp
Lamp at top of Dterm Display flashes when a
call terminates to the terminal. Lamp lights
steadily when a message has been left.
LCD
Liquid Crystal Diode (LCD) display provides
Dterm activity information plus date, time and
Soft Key operation.
LED
Some Feature keys have a built-in Light
Emitting Diode (LED) that lights or flashes
according to the activity of that Feature key.
3
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FUNCTION KEY ACTIVITIES
Feature + 1= Turns microphone on or off.
Feature + 2= Adjusts handset receiver volume.
Feature + 3= Selects ringer tone.
Feature + 4= Adjusts transmission/receiving
volume.
Feature + 5= Activates hands-free operation.
Feature + 6= Deactivates hands-free operation.
Feature + 7= Turns call indicator lamp on or off
for incoming call notification. (If
turned off, this lamp will still light
to indicate message waiting.)
Feature + 8= Turns Dynamic Dial Pad on or off.
SOFT KEYS
The Soft Keys on the Dterm®Series i/Dterm IP
provide a set of functions on the LCD that
adapts to the changing state of the telephone.
While default Soft Key settings are provided,
desired functions can be assigned to individual
stations as required. The Soft Keys, at the bottom
of the LCD, can display the blinking names of
available functions, names of user-assigned
functions and names of functions assigned by a
specific Soft Key pattern. The Soft Keys displayed
can vary, depending on the state of the phone
and/or when the Next/Previous button is pressed.
Note: Soft Key functionality is optional and may
not be available on your Dterm Series i/Dterm IP
telephone.
4
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5
Exit Key
Press the Exit key to exit the Help program.
Help Key
Press the Help key. Press desired Soft Key for
helpful information about that key.
MIC (Microphone)
Press the Soft Key below “MIC” to activate or
deactivate the Microphone. LED on Mic key
will illuminate when Mic is on.
DND (Do Not Disturb)
Press the Soft Key to allow denying access to
the station line for incoming calls.
MIC DND >>>
7:35 AM MON 18 JUL 2002
4051
Exit Help
DEFAULT FUNCTION DISPLAYS FOR EACH
STATUS
Default Soft Key settings are provided
corresponding to particular functions. Different
Soft Key settings are displayed at the bottom of
the LCD depending on the state of the call, as
shown below.
Different patterns of Soft Key settings can be
registered for individual call states and assigned
to individual terminals as required.
IDLE
DIAL TONE/
DIALING
(1)
(2)
FDN FDB >>>
(Time Display)
MIC PICK FDA >>>
(Time Display)
MIC DND >>>
(Time Display)
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RINGING
BUSY
(1)
(2)
CONNECTION
CONSULTATION
HOLD
MIC CONF >>>
2000TRANSFER
(Time Display)
MIC DND >>>
2000
(Time Display)
S&R >>>
2000BUSY
(Time Display)
MIC CB CW >>>
2000BUSY
(Time Display)
MIC VOICE >>>
(Time Display)
SOFT KEY FEATURES
When the Soft Key corresponding to a desired
function name is operated, the selected function
name starts to blink on the LCD. The blinking
display of available functions takes precedence
over the display of functions specified by the
Soft Key pattern.
FDB (Call Forwarding – Busy)
Permits a call to a busy station to be immediately
forwarded to a predesignated station.
FDA (Call Forwarding – All Calls)
Permits all calls destined for a particular station
to be routed to another station regardless of the
busy or idle status of the called station.
6
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7
CW (Call Waiting)
Enables a busy station to receive a second
incoming call. A camp-on indication tone is sent
to the busy station, and the user can use a
switchhook flash to answer the second call.
HOLD (Call Hold)
Permits a station user to hold a call in progress
and to return to the previously held call.
PICK (Call Pickup – Group)
Permits a station user to answer any call directed
to other lines in the user’s preset Call Pickup
Group.
CONF (Three-way Calling)
Enables a station user to establish a three-way
conference by connecting an additional party to
an already existing conversation.
VOICE (Voice Call)
Enables the user to make a call to the called
party’s built-in speaker. If the called party’s MIC
is on, the called party can converse hands-free.
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S-SPD (Speed Calling – System)
Allows a station user to call certain frequently
dialed numbers using fewer digits (abbreviated
call codes) than would normally be required.
CAS (CAS – Switch Hook Flash)
Allows the user to send a switchhook flash while
on an outside trunk.
FLASH (Flash)
Provides the station with a switchhook flash.
FDN (Call Forward – No Answer)
Permits a call to an unanswered station to be
forwarded to a predesignated station if the
called station does not answer within a
predetermined period of time.
DND (Do Not Disturb)
Allows a station user to deny access to the
station line for incoming calls.
MIC (Microphone On/Off)
Allows the user to turn the microphone on
and off for use with the speakerphone.
8
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HSET (Headset)
Allows the user to go off- and on-hook when
using the headset.
RLS (Release Key)
Allows the user to release the current call when
using the headset, without waiting for the party
to hang up.
CKEEP (Eight-Party Conference
Retrain)
Allows all outside parties to stay on a
conference when all internal parties hang up.
GPICK (Call Pickup – Group
Enhancement)
Allows the user to answer any ringing station
within the user’s expanded call pickup group.
9
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10
TERMINAL SETUP WITH
THE UP/DOWN KEY
Note: Not Displayed for Dterm 65/Dterm Series III
and Dterm 75/Dterm Series E mode.
Dterm Series III/Dterm Series E : North America
Dterm 65/Dterm 75 : Australia, Asia, Latin America,
Middle East, Russia
TO ADJUST THE HANDSET RECEIVER VOLUME
◆Press the ▲or▼key in the off-hook status or
engaged in a call.
LCD display for
North America,
Latin America, Asia,
Middle East and Russia.
LCD display for
Australia. HANDSET -------------
HANDSET -----------------
CHCNF (Call Hold – Conference)
Allows a station user to establish a conference
connection by adding a third party, who is held
on another line, to the existing two-party
connection.
>>> (Display Function Next Page)
Allows the user to scroll to the next display
screen.
<<< (Display Function Previous Page)
Allows the user to scroll to the previous display
screen.
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11
TERMINAL SETUP WITH
THE FEATURE KEY
MICROPHONE ON/OFF
LED on Mic key shows the status of the built-in
microphone.
To change microphone status:
◆Press Soft Key associated with the MIC
Display or press Feature and 1.
TO ADJUST INITIAL RECEIVING VOLUME
Handset receiver volume can be changed.
To change the handset receiver volume:
◆Press Feature and 2.
The LCD displays
the current volume
status.
RCV VOL. SMALL
(Time Display)
TO ADJUST THE SPEAKER VOLUME
◆Press the ▲or▼
key during
speakerphone
operation or engaged in a call.
TO ADJUST RINGER TONE
◆Press the ▲or▼
key during ringing.
TO ADJUST LCD
CONTRAST
◆Press the ▲or▼
key in the on-hook
status. LCD ---------------
RING ----------
SPEAKER ---
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TONE NO. FREQUENCY (HZ)MODULATION (HZ)
1 520/660HZ16HZ
2 520/660HZ8HZ
3 1100/1400HZ16HZ
4 660/760HZ16HZ
5 MELODY 1
6 MELODY 2
7 MELODY 3
8 MELODY 4
9 MELODY 5
12
◆Press Feature and 2
to alternate between
Large and Small
volume.
TO SELECT RINGER TONE
The Dterm Series i/Dterm IP has nine kinds of
ringer tones that you can select.
◆Press Feature and 3.
The LCD displays
the selected tone
number (n=1 ~ 9).
Note: Tone number 5~9 may not be available in all
feature packages.
RINGER TONE n
(Time Display)
RCV VOL. LARGE
(Time Display)
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13
TO ADJUST TRANSMISSION/
RECEIVING VOLUME
Handset volume can be changed.
◆Press Feature and 4.
The LCD displays
the current volume.
◆Press Feature and 4
again to alternate
between Small and
Large volume.
TO ACTIVATE HANDS-FREE
To set hands-free on:
◆Press Feature and 5.
The LCD displays:
To set hands-free off:
◆Press Feature and 6.
The LCD displays: HANDS FREE OFF
(Time Display)
HANDS FREE ON
(Time Display)
T/R VOL. LARGE
(Time Display)
T/R VOL. SMALL
(Time Display)
CALL INDICATOR LAMP ON/OFF
The user can choose to turn the call indicator
lamp either on or off during ringing.
◆Press Feature and 7.
The LCD displays:
Note: The call indicator lamp lights when used as a
Message Waiting Lamp, even when it is turned off
by the above operation.
INDICATOR OFF
(Time Display)
Direct Dial Pad ON
(Time Display)
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TO ORIGINATE AN
OUTSIDE CALL
◆Lift handset or press Speaker key, receive dial
tone.
◆Dial the Central Office access code, e.g. 9.
◆Dial desired telephone number.
◆Use handset or MIC to converse.
◆Display indicates:
3DDD
15:39
(Time Display)
Trunk
number
Trunk
type
Elapsed
time
TO ORIGINATE AN
INTERNAL CALL
◆Lift handset or press Speaker key.
◆Receive dial tone.
◆Dial desired station number. Display indicates
digits dialed.
◆Use handset or MIC to converse.
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17
MULTILINE APPEARANCE
TO ORIGINATE
◆Press the MULTILINE APPEARANCE feature key.
◆Lift handset or press Speaker, receive Central
Office or distant PBX dial tone.
◆Dial the destination.
TO ANSWER
◆Press the MULTILINE APPEARANCE feature key
(ringing and flashing LED alert user to
incoming call).
◆Lift handset or press Speaker.
◆Speak with incoming party.
TO ORIGINATE A CALL
USING SPEED CALLING
(ONE-TOUCH BUTTONS)
◆Press the desired Speed Call button, or press
Speaker and Speed Call.
TO PROGRAM
Note: Available only on Dterm stations with speed
calling keys.
◆Press Feature button.
◆Press desired Speed
Call button.
◆Enter desired
telephone number or feature code on the
keypad. Display indicates digits dialed.
◆Press Feature again to save the number.
SPEED SET
(Time Display)
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TO VERIFY (WITH DTERM 8D/16D/32D)
◆Press Feature button.
◆Press desired Speed Dial button.
◆Display indicates digits programmed.
Note 1: To program a hook switch for transfer or
feature activation, press Recall key as first digit.
(!displays on LCD.)
Note 2: To program a pause, press the Recall key as
any digit other than the first digit. (– displays on LCD.)
Note 3: To program a Voice Call, press Transfer
key after dialing station number. (V displays on LCD.)
Note 4: Speed calling for feature access:
Speed call keys may use a feature key by storing the
NEAX2400 IPX feature access code. The feature may
be programmed on a system basis by the PBX engineer.
Access codes may be stored in conjunction with
telephone numbers. For example, one button can be
programmed by the user to transfer to a certain
extension.
TO ORIGINATE A CALL
USING SPEED CALLING
(INDIVIDUAL/GROUP)
◆Press the Redial button.
◆Press the desired
speed calling
number.
XXXXXX
-XLNR[*]/SPD[ ]
18
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TO ORIGINATE A CALL
USING SPEED CALLING –
SYSTEM
TO PROGRAM SPEED CALLING – SYSTEM
KEY (ON ONE-TOUCH SPEED CALLING KEY)
◆Press Feature key.
◆Press desired one-
touch speed key.
The LCD displays
previously stored digits.
◆Dial the “Speed Calling – System” access code
and the abbreviated call code.
◆Press Feature again.
SPEED SET
(Time Display)
TO OPERATE FROM THE SPEED CALLING –
SYSTEM KEY
◆ Press the “Speed
Calling – System”
key.
◆ If the Dterm does not have the “Speed Calling
– System” key, dial the “Speed Calling –
System” access code, then the abbreviated
call code.
TO OPERATE FROM THE DIRECTORY KEY
◆ Press the
Directory key.
◆ Dial the
abbreviated call code (maximum of 4 digits).
XXXX
(Time Display)
XXXX
(Time Display)
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Note 1: A Voice Call may be programmed on a
one-touch speed key by pressing Speed Dial button,
dialing the extension and pressing the Transfer key.
(Vdisplays if programming on an LCD Display
Dterm. Save by pressing Speed Dial again.)
Note 2: If called party
is on their line when a
Voice Call is attempted,
calling station’s display
indicates:
Note 3: A voice call is
restricted if called party’s
station is not a Dterm.
Display indicates:
(Time Display)
VOICE REST
(Time Display)
VOICE BUSY
VOICE CALL
◆Lift handset.
◆Dial desired station number.
◆Press Voice.
◆Speak to called
party.
USING THE SOFT KEY
◆Lift handset.
◆Dial desired station
number; VOICE Soft
Key appears while
station is ringing.
◆Press VOICE Soft Key. Speak to called party.
MIC VOICE >>>
2000
(Time Display)
(Time Display)
2000VOICE
22
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