Neopost IS-440 User manual

USER'S GUIDE
FRANKING MACHINE
IS-440

A0021317/B - 26/11/2013
A0021317

Table of Contents
1Read this First 1
1.1 What you will find in this Manual ...............................................3
1.2 Safety Requirements.................................................................5
2Meet Your Mailing System 11
2.1 System Layout.........................................................................13
2.2 Accessories .............................................................................15
2.3 Control Panel Features ...........................................................16
2.4 Connections ............................................................................19
2.5 Power Management ................................................................22
3Processing Mail 25
3.1 Choosing a type of imprint ......................................................27
3.2 Preparing and Starting your Work Session.............................29
3.3 Processing [Normal] Mail ........................................................37
3.4 Printing [PPI] Mail....................................................................49
3.5 Printing [Received] for Incoming Mail......................................55
3.6 Running [Pass through] Mail ...................................................58
3.7 Settings Details .......................................................................60
3.8 Advanced Operations..............................................................73
4Money Operations 77
4.1 Overview .................................................................................79
4.2 Managing Credit ......................................................................80
4.3 Unlocking the PSD (Audit) ....................................................83
5Managing Accounts and Assigning Rights 85
5.1 Accounting and Assigning Rights Overview ...........................87
5.2 Selecting an 'Account Mode'...................................................88
5.3 Guidelines to Setup an Account..............................................89
5.4 Selecting an 'Account Mode'...................................................94
5.5 Managing Accounts.................................................................95
5.6 Managing Operators..............................................................102
6Reports 107
6.1 Reports Overview..................................................................109
6.2 Generating a Report..............................................................111
6.3 Counter Data .........................................................................112
6.4 Postage Data.........................................................................114
6.5 Credit Data ............................................................................117
6.6 Account Data.........................................................................119
6.7 System Data..........................................................................123

7Online Services 129
7.1 Online Services Overview..................................................... 131
7.2 Connecting to Online Services ............................................. 132
7.3 Uploading Statistics .............................................................. 135
7.4 System Online Services........................................................ 136
8Configuring your Mailing System 137
8.1 Settings Overview................................................................. 139
8.2 Logging in / out as the Supervisor ........................................ 140
8.3 Changing the Display Language .......................................... 142
8.4 Enabling/Disabling Sounds................................................... 143
8.5 Display Settings .................................................................... 144
8.6 System Time-outs and Settings........................................... 145
8.7 High Value, Low Credit Warnings and PIN Codes ............... 148
8.8 Weighing Settings................................................................. 150
8.9 Postage Imprint Default Settings .......................................... 157
8.10 Job Memories ....................................................................... 162
8.11 Connection Settings.............................................................. 165
8.12 Time and Date Management ................................................ 167
9Options and Updates 169
9.1 Options and Updates Process.............................................. 171
9.2 Using the Mailbox ................................................................. 172
9.3 Managing Options................................................................. 174
9.4 Managing Slogans ................................................................ 176
9.5 Managing ERAs.................................................................... 178
9.6 Managing Postal Rates......................................................... 180
9.7 Managing Prepaid Imprints (PPI).......................................... 182
9.8 Updating System Software ................................................... 184
10 Maintaining your Mailing System 187
10.1 Maintaining the Ink Cartridge................................................ 189
10.2 Filling and Adjusting the Feeder Sealer................................ 195
10.3 Cleaning the Mail Path.......................................................... 197
10.4 Maintenance Processes ....................................................... 201
11 Troubleshooting 203
11.1 Paper Jamming..................................................................... 205
11.2 Label Jamming..................................................................... 208
11.3 Weighing Problems............................................................... 209
11.4 Diagnostics and System Data .............................................. 210
12 Specifications 213
12.1 Mail Specifications ................................................................ 215
12.2 Recommended Operating Conditions .................................. 217
12.3 General Specifications.......................................................... 218
12.4 Operating Specifications....................................................... 219
Index 221

Read this First
This section contains important information about safety precautions and environ-
mental recommendations to operate your equipment in the best possible conditions.
1.1 What you will find in this Manual ..........................................3
1.2 Safety Requirements ..............................................................5
How to Disconnect your Mailing System........................................................................... 9
1Read this First