Pitney Bowes DM Series User manual

DM Series
LAN Connection
AU
Shipping & Mailing
Postage Meters
Setup Guide
SDC2072A
July, 2016

Pitney Bowes DM Series LAN Connectivity Guide July 2016
Contents
Introduction Page 3
• About LAN Connection
• Is it secure?
• Products covered in this guide
• Information about Advanced set up
How to physically connect your system to the Network router
port or Ethernet wall outlet Page 4
Advanced IT Setup Page 5
File extensions and URLs that the network/firewall needs to allow
Page 6
Ports and protocols needed by LAN Connection Page 6
Reference Page 7
• How to congure a static IP address 7
• How to congure for a proxy server 8
• Network administrator needs the MAC address 9
AU
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Click on any of the subjects in the contents list to jump
straight to that section.

Pitney Bowes DM Series LAN Connectivity Guide July 2016
Introduction AU
<< Return to Contents
About LAN Connection
LAN Connection allows your meter to connect to the internet via your
network (LAN) to provide a connection that is always available.
You will obtain a quick and reliable connection when your franking
machine connects to Pitney Bowes for services such as; Postage
rell, System Updates, Electronic Postal Inspection and Data Centre
Information Exchange.
Is it secure?
Yes, the system has been approved by ICSA,
a company specialising in custom evaluation
and certication testing services for information
technology products.
You can download the full report from
www.icsalabs.com/vendor/pitney-bowes
Information About Advanced Setup
In most cases simply connecting your LAN device as described in this guide
will result in a reliable and secure connection.
However, if you experience difculties while following the process or have
already experienced connection issues before being directed to this guide,
please proceed to the Advanced IT Setup Information provided in this
document.
Please note: You may require assistance from your Network/ IT Department
Administrator to proceed through the Advanced Setup stages.
DM100 Enhanced Series
DM400 series
DM300
IMPORTANT: Availability of products varies by country. Inclusion of a
product in this guide does not guarantee availability within your country.
Products covered in this guide
This guide covers use of LAN Connection on the following products:

Pitney Bowes DM Series LAN Connectivity Guide July 2016
AU
<< Return to Contents
How to physically connect your system to the Network router port or Ethernet wall outlet
USB cable supplied
with network
adapter
Plug into USB port on
Mailing System
Network Adapter
Ethernet cable Connect to your
router or network
wall outlet.
DM100 DM300/400
4. Turn the System power back on.
5. Once the System starts and displays the Mail
Run/Home screen, the LED’s on the Network
Adapter should light up or icker within 15
seconds. This indicates there is a connection
to the network.
1. Turn off power to the System.
2. Plug the Ethernet cable into your router or network
wall outlet.
3. Attach the Network Adapter to the Ethernet cable
and then plug the Network Adapter into one of the
USB Ports on the Mailing System using the short
USB cable that comes with the Adapter.
If you are performing an installation on a new machine, please now return to you Installation guide. If you are changing connection method on an existing
machine, please now check that your new connection is working by performing a balance inquiry. If your connection is successful your Account balance will
display. If you experience any issues with connection please proceed to Advanced IT Setup on the next pages. You may need to contact your Network/ IT
Department Administrator.
Please note- Whether your system has an
on/o switch is dependant on model.

Pitney Bowes DM Series LAN Connectivity Guide July 2016
Advanced IT Setup AU
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If you have experienced issues in connecting via LAN, the following
information explains the Advanced Setup Procedure.
Network configuration
You may need the help of your Network/IT Administrator to complete
the information below.
This checklist ensures that your network settings have been made and,
where necessary, you have a note of the settings to allow the Mailing
System to be congured.
Connection-
You will need to connect to your network via a Network connection point -
Included cable is 5 meters.
How is the IP address being allocated to your Mailing System? (Check box
as appropriate)
Dynamically
Statically
For static IP addresses, you will need the following information:
IP address . . .
Subnet mask . . .
Default gateway . . .
Is the connection using a proxy server? (Check box as appropriate)
No
Yes
For a proxy server, you will need the following information:
HTTP proxy URL (address)
HTTP proxy port
HTTP proxy username
HTTP proxy password
HTTPS proxy URL (address)
HTTPS proxy port
HTTPS proxy username
HTTPS proxy password
Ports to this IP Address are open for
80 (HTTP)
443 (HTTPS)
53 (DNS lookup)
20/21 (FTP)

Pitney Bowes DM Series LAN Connectivity Guide July 2016
AU
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File extensions and URLs that the network/
firewall needs to allow
Ports and protocols needed by LAN
Connection
LAN Connection uses the following le extensions that must be allowed
through your network and rewall:
LAN Connection uses the following ports and protocols that must be allowed
through your network and rewall:
The following pages will explain how to set up a static IP address, congure PROXY settings or obtain the MAC address if required.
Note: If your rewall has restrictions, please allow access to pitneybowes.com.
Type Extension
DEC .dcz
EMD .zmd
Graphics .bin
Rate Manager .rmz
CCD .bin
Snippet File .arc
Type Protocol Port Function
DNS UDP 53 Postage Refill and Web Services
HTTP TCP 80 Postage Refill and Web Services
HTTPS TCP 443
Postage Refill, Software and Rates
Updates, Graphic Downloads
FTP FTP 20/21
Software & Rates Updates,
Graphic downloads. Note- Firewall
must allow active FTP.

Pitney Bowes DM Series LAN Connectivity Guide July 2016
AU
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8. Select IP, then press C to clear the existing entry. Key in your static IP
address. Press Enter or Accept to conrm the new setting.
NOTE: Key in the complete IP address, including the decimal points
separating the IP address parts. If one or more sections contain less
than 3 digits, use zeros to ll. e.g. 192.168.1.25 should be entered as
192.168.001.025.
9. Select Subnet, then, press C to clear the existing entry. Key in your
subnet mask settings in the same way as the IP address. Press Enter or
Accept to conrm.
10. Select Gateway, then, press C to clear the existing entry. Key in your
1. Press Options.
2. Press Page Down twice.
3. Select Connect - Data
Centre.
4. Select LAN Settings.
5. Select Get IP.
6. Select Manually.
1. Press Options/Menu.
2. Press Page Down twice.
3. Select Data Centre Options.
4. Press Page Down.
5. Select Network Settings.
6. Select Get IP.
7. Select Specify Address Manually.
Reference - How to configure a static IP address
default gateway in the same way as the IP address above. Press Enter
or Accept to conrm.
11. If requested, press Enter again to conrm the settings.
12. Press the Home key to exit the setup menu.
DM100 DM300/400
7. Select IP. Key in your static IP address. Press Enter or Accept
to conrm the new setting.
NOTE: Key in the complete IP address, including the decimal
points separating the IP address parts. If one or more sections
contain less than 3 digits, use zeros to ll. e.g. 192.168.1.25
should be entered as 192.168.001.025.
8. Select Sub. Key in your subnet mask settings in the same way
as the IP address. Press Enter or Accept to conrm.
9. Select Default Gwy. Key in your default gateway in the same
way as the IP address above. Press Enter or Accept to
conrm.
10. If requested, press Enter again to conrm the settings.
11. Press the Home key to exit the setup menu.

Pitney Bowes DM Series LAN Connectivity Guide July 2016
AU
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1. Press Options.
2. Press Page Down twice.
3. Select Connect - Data Centre.
4. Select LAN Settings.
5. Press Page Down.
6. Select Proxy.
7. Select Enabled, this will toggle the setting from No to Yes.
8. Enter the HTTP and HTTPS settings required to access your
proxy server. These include:
• the URL (address)
• the port used
• the login username
• the login password
9. When complete, press the Home key to leave the setup menu.
1. Press Options/Menu.
2. Press Page Down twice.
3. Select Data Centre Options.
4. Press Page Down.
5. Select Network Settings.
6. Press Page Down.
7. Select Proxy.
8. Enter the HTTP and HTTPS settings required to access your
proxy server. These include:
• the URL (address)
• the port used
• the login username
• the login password
9. When complete, press the Home key to leave the setup menu.
Reference - How to configure for a proxy server
DM100 DM300/400
Note: Feature not available in all markets. Please check with your supplier for
availability.

Pitney Bowes DM Series LAN Connectivity Guide July 2016
AU
<< Return to Contents
Reference - Network administrator needs MAC address
1. Press Options / Menu
2. Press Page Down twice.
3. Select Data Centre Options.
4. Press Page Down.
5. Select Network Settings and press Page Down.
6. The network adapter’s MAC address will be displayed. Take a
note of this for your Network Administrator.
7. Press Home to return to the Home Screen.
1. Press Options.
2. Press Page Down twice.
3. Select Connect - Data Centre.
4. Select LAN Settings.
5. Press Page Down.
6. The network adapter’s MAC address will be displayed. Take a
note of this for your Network Administrator.
7. Press Home to return to the Home Screen.
Note- Does not apply if using the PC Meter Connect Utility. If
using PCMC use the PC’s MAC Address.
Note- Does not apply if using the PC Meter Connect Utility. If
using PCMC use the PC’s MAC Address.
DM100 DM300/400

PB Form SDC2072A (7-16)
© Pitney Bowes Limited, 2016
This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or
transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.
We have made every reasonable effort to assure the accuracy and usefulness of this guide, however we cannot assume
responsibility for errors or omissions or liability for the misuse or misapplication of our products. *SDC2072A*