Nautilus Hyosung MX8800 User manual

Operator Manual
MX8800 System
V01.00.01 (2013.11.4)
© 2012 Nautilus Hyosung Inc. All Rights Reserved.

© 2012 Nautilus Hyosung Inc. All Rights Reserved. I
Revision History
Operator Manual - MX8800 System
No.
Version
Date
Description of Change
Chapter
1
V01.00.00
2013/11/4
New Publication
All
2
V01.00.01
2014/05/21
Add the note about the handset in the section of Video
Chapter2
Banking Device.
© 2012 Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2014. 5. 21. 2nd Release

II © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Contents
Chapter1. Preface...........................................................................................................................1-1
Purpose..................................................................................................................................................1-1
Audience ................................................................................................................................................1-1
Support Information ................................................................................................................................ 1-1
What is in This Manual............................................................................................................................1-1
Conventions............................................................................................................................................1-2
Safety Precautions..................................................................................................................................1-4
Related Document...................................................................................................................................1-6
Chapter2. Introduction ...................................................................................................................2-1
About the MX8800..................................................................................................................................2-1
The Exterior Overview.............................................................................................................................2-2
The Interior Overview············································································································2-3
Basic Features ····················································································································2-3
Devices of MX8800.................................................................................................................................2-8
Customer Display & Keypad·······························································································2-8
Teller display···················································································································2-9
Video Banking Device····································································································· 2-10
Card Reader··················································································································2-11
CE (Control Electronics, PC)···························································································· 2-12
Power Supply ··············································································································· 2-13
Cash & Check In Module (CCIM) ······················································································ 2-14
BRM (Bill Recycling Machine)··························································································· 2-15
SPR (Slip Printer/Receipt Printer)······················································································ 2-16
Coin Dispenser ············································································································· 2-17
Bar Code Reader (BCR)·································································································· 2-18
Contactless Card Reader (CCR) ······················································································· 2-19
Seismic Sensor and Heat Detector···················································································· 2-20
Chapter3. For the beginning operator...........................................................................................3-1
Opening and Closing the Exterior Door ...................................................................................................3-1
Side Body Opening··········································································································3-1
Side Body Closing ···········································································································3-2
Security Enclosure Opening·······························································································3-3
Security Enclosure Closing ································································································3-4
Switching Power On/Off..........................................................................................................................3-5
Switching Power On·········································································································3-5
Switching Power Off·········································································································3-6
Power Supply Status ········································································································3-7
Entering Teller Service Mode................................................................................................................... 3-8
How to fold and store in case of unused ···············································································3-9
Opening/Closing the Security Enclosure (Security Door) ....................................................................... 3-10
Chapter4. Cash & Check In Module (CCIM) ..................................................................................4-1
Basic Specification of Cash & Check In Module.......................................................................................4-3
Specification of External Appearance......................................................................................................4-4
Cash & Check Conditions.......................................................................................................................4-5
How to remove jam from each section.....................................................................................................4-6
Remove jam from Bundle Module························································································4-8
Remove jam from the First Transport Path ············································································4-9
Remove jam from BC ····································································································· 4-10
Remove jam from ALG·····································································································4-11
Remove jam from Recog Transport Section········································································· 4-12
Remove jam from the B2 Upper Transport Path of BM2 ························································· 4-13
Remove jam from the B2 Upper Transport Path of BM2 ························································· 4-14
Remove jam from B2 Reject Transport Section ···································································· 4-15

© 2012 Nautilus Hyosung Inc. All Rights Reserved. III
Remove jam from B3 Transport Section ··············································································4-16
Remove jam from Reject Section·······················································································4-17
Remove jam from B3 Escrow Transport Section····································································4-18
Remove jam from B4 Transport Section ··············································································4-19
Remove jam from Escrow ································································································4-20
Remove jam from RT/A6 Cassette ·····················································································4-21
Remove jam from Cassette ······························································································4-23
How to change PRT Maintenance Module............................................................................................. 4-25
How to replace Ink cartridge ·····························································································4-25
How to reset PRT Cartridge Count ·····················································································4-26
How to replace Ink Head Cleaner Felt·················································································4-28
Chapter5. Bill Recycling Machine (BRM) ......................................................................................5-1
Basic Specification of Bill Recycling Machine ..........................................................................................5-2
Specification of External Appearance......................................................................................................5-3
Bill Conditions.........................................................................................................................................5-4
Acceptable condition········································································································ 5-4
Unacceptable condition····································································································· 5-5
How to open and close the lower unit......................................................................................................5-9
How to replenish the cassette with bills····················································································5-11
How to remove the bills from reject cassette ·············································································5-16
How to remove the bills from utility cassette··············································································5-19
How to open and close the upper unit ................................................................................................... 5-21
How to open and close the upper body of the module ........................................................................... 5-24
How to remove the jam......................................................................................................................... 5-25
Chapter6. Receipt Printer...............................................................................................................6-1
Receipt Paper......................................................................................................................................... 6-1
Specifications ················································································································· 6-1
Paper Handling Precautions ······························································································ 6-1
How to load the receipt paper.................................................................................................................. 6-2
How to clear receipt jam from the Printer................................................................................................. 6-6
Chapter7. Coin Dispenser..............................................................................................................7-1
Replenishing the Coin Dispenser ............................................................................................................7-1
Clearing a coin jam.................................................................................................................................7-3
Index.........................................................................................................................................Index-1
Memo.......................................................................................................................................Memo-1

Operator Manual Chapter1. Preface
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 1-1
Chapter1. Preface
Purpose
▶This manual is produced to describe how the customers operate Nautilus Hyosung’s
MX8800.
This manual details how the customers replenish the notes, paper and coins and how
they remove the jam at the MX8800.
Audience
▶Customers and staffs of Nautilus Hyosung who use and operate the MX8800 in each
branches of bank.
Support Information
▶If any question or error occurs while operating MX8800 in compliance with this manual,
please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
What is in This Manual
▶This manual is designed to provide the operation guide for the MX8800 and the
detailed description of the following:
▪Replenishing the notes, the receipt paper and the coins
▪Emptying the notes and the checks
▪Removing the jam like the notes, the checks, the receipt paper and the coins
▶All measurements in this manual are in metric and ( ) is inch scale.
▶All information described in this manual is a licensed product of Nautilus Hyosung.
Some of the information in this manual may differ according to the network processor to
be connected and may be subsequently updated by the bank’s needs or the improvement
by Nautilus Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology, components,
software, and firmware become available. Therefore Nautilus Hyosung. reserves the right
to change specifications without notice.

Chapter1. Preface Operator Manual
1-2 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Conventions
▶Terminologies
In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the
ATM.
▪Device and unit refer to the standard and optionalATM equipment, such as monitor,
card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
▶In this document the abbreviations listed below is used as follows:
#
Abbreviations
Description
1
AD board
Analog to Digital conversion board
2
ADA
The American Disabilities Act
3
ALG
Alignment Module
4
AP
Application Program
5
Assy
Assembly
6
BATT S/W
Battery Switch
7
BC
Bill Checker
8
BCR
Bar Code Reader
9
BM1
Body Module1
10
BM2
Body Module2
11
BM3
Body Module3
12
BMD
Body Module-Down (Lower Body of the Module)
13
BMU
Body Module-Up (Upper Body of the Module)
14
BUNDLE
Bulk Note Separation Module
15
BRM
Bill Recycling Machine
16
CAM
Camera Unit
17
CASSETTE
Cash & Check Cassette
18
CCIM
Cash & Check In Module
19
CCR
Contactless Card Reader
20
CE
Control Electronics
21
Coin Hopper
Coin Dispenser

Operator Manual Chapter1. Preface
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 1-3
#
Abbreviations
Description
22
CSM
Customer Service Module
23
DPC
Deposit Cassette
24
Earphone Jack
Voice Converter for Visually Disabled Persons (ADA)
25
EMV
Europay, Mastercard, Visa
26
EP
Elementary Program
27
EPP
Encryption PIN Pad
28
Escrow
Escrow Module
29
FELT
Ink Head Cleaner Felt
30
H/W
Hardware
31
I/F
Interface
32
ISO
International Standard Organization
33
JPR
Journal Printer
34
LCD
Liquid Crystal Display
35
MCU
Magnetic Card Unit
36
OPL
Operation Panel for Customers to Operate
37
OSD board
On Screen Display Board
38
P/S
Power Supply
39
PIN
Personal Identification Number
40
PNC
Panel Control Board
41
PRT
Endorsement Module
42
PTR
Printer (mainly Receipt Printer)
43
RC
Recycle Cassette
44
RECOG
Recognition Module
45
REJECT
Reject Module
46
RJC
Reject Cassette
47
RT/A6
Retract & A6 Cassette
48
S/W
Switch
49
SCM
Separator Control Module
50
SIU
Sensor and Indications Unit
51
SP
Service Provider
52
SPR
Slip Printer (Receipt Printer)
53
TE
Tape Escrow
54
TTU
Text Terminal Unit (OPL or SPL)
55
UTC
Utility Cassette
56
VFD
Vacuum Fluorescent Display

Chapter1. Preface Operator Manual
1-4 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Safety Precautions
▶Common Safety Precaution
Safety Precautions in outlined this manual provide information
on safe and proper handling of the product. Non-compliance of
the safety precautions may result in injury or damage to the
product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
▶CAUTION
1. To reduce the risk of fire, use only No. 26 AWG OR LARGER Telecommunication
cord
2. Risk of explosion if battery is replaced by an incorrect type.
Dispose used batteries according to the instructions.
3. For pluggable equipment, the socket-outlet shall be installed near the equipment and
shall be easily accessible.
4. The equipment is to be secured to the building structure before operation
5. Asecurity container shall be permitted to optionally be provided with a secondary
lock, but improper use of the secondary lock feature will reduce the security level of
the ATM.

Operator Manual Chapter1. Preface
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 1-5
▶Description of Precaution Symbols
Symbol
Description
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is allowed
to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the equipment.
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a burn.
▪Make sure to close the cover beore running the equipment.
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪Place the equipment in an area away from any combustible
materials.
▪The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you are a
certified engineer.
▪Contact the service center for maintenance, adjustments and
repairs.
▪Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪Do not place the equipment where the floor cannot sustain the
weight of the equipment, or on slanted or unstable surface.
▪Equipment may fall and cause injury or damage.
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits an
unusual smell, makes abnormal sounds, or if liquids or other
foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately turn
off the power, unplug the equipment and contact the service
center.
▪If you ignore these symptoms, the equipment may catch on fire
or cause electric shock.

Chapter1. Preface Operator Manual
1-6 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Related Document
▶The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪Installation Manual
▪Service Manual
▪MoniPlusVDM Manual (Diagnostic)
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.

Operator Manual Chapter2. Introduction
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 2-1
Chapter2. Introduction
About the MX8800
▶The MX8800 is a full serviceATM. Customers deposit the cash/check, make the
withdrawal and receive the transaction records through openings in the fascia with
MX8800 ATM.
The MX8800 is a versatile, easily maintained delivery system that can be modified to
keep pace with the bank's changing needs.
▶The benefits that the new concept MX8800 provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash and
checks with customers and relieves workload upon tellers by processing deposit/
withdrawal of cash/check automatically.
Relieves risks and burden of directly handling cash/check by directly keeping cash/
check deposited in a safe.
Allows tellers to calculate and close amount on hand faster than the existing manual
calculation.
A bank customer and a teller can easily interact on a touch screen, just like talking,
through Nautilus Hyosung’s intuitive and easy UI.
Supports expanded options such as coin dispenser, RF (NFC), and 2D barcode, as
well as basic functions of deposit/withdrawal of cash/check.
Allows easy and quick installation and maintenance.

Chapter2. Introduction Operator Manual
2-2 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
The Exterior Overview
▶The following picture shows the front of MX8800 and key units.
The fascia provides the interface between the customer and MX8800.
The customer selects transactions and requests information at the fascia.
Card
Reader
Customer
Display
(OPL)
Teller
Display
Receipt
Printer
Coin
Dispenser
Proximity
Sensor
Encryption
PIN Pad
BRM (Cash
In/Out)
Bar Code
Reader
CCIM
(Check
Deposit)
Finger
Print
Camera
(Hand)
Display for
Video
Banking
Contactless
Card Reader
Webcam
Camera
Handset
Speaker
Camera
(Face)

Operator Manual Chapter2. Introduction
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 2-3
The Interior Overview
▶The MX8800 consists of the safe where banknotes are stored and the side body where
the CE and the power supply are installed.
The interior and key units are as follows.
Security
Enclosure Door
Power
Supply
ON/OFF Switch,
PNC (SIU) Board
PC (CE)
Lower Body
of BRM
Upper Body
of BRM
Cash &
Check In
Module
Journal Printer
(Option)
Coin
Dispenser
Receipt
Printer
Teller
Display
Seismic & Heat
Alarm Box
Lower Body
of BRM
Upper Body
of BRM
PC (CE)

Chapter2. Introduction Operator Manual
2-4 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Basic Features
▶Important features of the MX8800 is highlighted in the following list:
Main Controller
CPU
Core2Duo E7400
(2.8GHz)
Memory
DDR Memory
4 GB
Storage
Device
SSD
500 GB
ODD
DV-RW
Operating System
Windows 7
Expansion Slots
2-PCI, 1-PCI-Expressx16,
1-PCI-Expressx1
Serial Ports
5 Ports
(M/B 1ea, Serial Card 4ea)
USB Ports
22Ports (M/B 8EA,
Hub 14EA)
USER PORTS 6EA
VGA
On-Board Dual VGA
DVI, RGB
VGA
PCI_Ex x1 Dual VGA
DVI, RGB
LAN
10/100/1000Mbps On-Board
Status Display LED
HDD/PWR LED
Customer Display
Display
Type
15 inch LCD
Resolution
XGA
1024 X 768
White
Luminance
250cd/m²
Input Method
Touch Screen
Capacitive Multi Touch
Privacy Filter
15”supported
Viewing Angle 60°
Guide Light
Flicker
BRM/SPR/COIN/CCIM/MCU
Color : White
Indicator
Teller 1
Color : White & Red
Teller 2
Color : Blue & Red
Video Banking Device
Display
24” LCD (HD 1080)
1920X1080
Webcam
Supported
Speaker
Supported
Handset
NH Standard
Customer Input Method
PIN-Pad
Polycarbonate EPP
(PCI Compliant)
EPP WING Support

Operator Manual Chapter2. Introduction
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 2-5
Supervisor Operation
Display Module
15 inch TFT LCD, 250cd/m2
Input Method
15 inch Resistive Touch Screen
Mover
Type
Slide Draw
Bill Recycling Machine
Interface Type
USB 1.1(Main), USB 2.0(BC)
Sutter type
Automatic Shutter
Functional Architecture
4 Recycle / 1 Deposit / 1 Reject
/ 1 Utility Cassette
Dispense
Denomination
USD 1, 10, 20, 50
Max. 4 denominations
can be recycled for
each currency
Dispense
MAX
200 bills per Transaction
Method
Bundle
Deposit
Denomination
USB 1,2,5,10,20,50,100
Dependent on
currency
Input MAX
200 bills per Transaction
Method
Bundle
Cassette
Install Max
15,650 bills (when auto stack)
For 0.1mm
(0.0039inch) thickness
bill
16,400 bills (Injection of human)
Recycling
CST
2,850 bills (when auto stack)
3,000 bills (Injection of human)
Reject CST
800 bills (when auto stack)
Utility CST
600 bills
(300/300,when auto stack)
Optionally Available
(Reject, Retract)
Cash & Check In Module
Media Size
Width
Min : 60.0 mm (2.36 inch)
Max : 102.0 mm (4.01 inch)
Length
Min : 110.0 mm (4.33 inch)
Max : 230.0 mm (9.055 inch)
Thickness
Min : 0.0762 mm (0.003 inch)
Max : 0.203 mm (0.0079 inch)
Bundle Capacity
50 Checks/1 transaction
One Single Deposit
Slot
Deposit Direction
4 way
Capacity
Deposit
Cassettes
2,000 notes/1 cassette
2,000 checks/1 cassette
Criteria for Deposit
New Notes & Checks
Reject
Cassette
50 Mixed Notes and Checks
Article 6
Cassette
10 Mixed Notes and Checks
Escrow
50 Mixed Notes and Checks
/1 transaction
Deposit
Reject
50 Mixed Notes and Checks
/1 transaction

Chapter2. Introduction Operator Manual
2-6 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Image scanning
Double side scanning
200 dpi
MICR
CMC-7, E13-B,
Endorsement Print
Double side printing, Ink jet
Shutter Type
Automatic Shutter
Contactless Reader
Audio guidance
Beeper
Transaction Interface
13.56MHz ISO14443 Type A,B,
NFC and MiFare
Payment Applications
American Express-Express Pay
Discover Zip, JCB J/speedy
Master card Pay Pass Mstripe
Visa payWave MSD
Card Reader
Type
Dip Type (USB)
Magnetic Stripe
ISO 1,2,3 Read
IC Card
Supported
Receipt Printer
Printing Type
Thermal Line Printing
Printing Width
80.0mm (3.15inch) Max
Paper Roll Capacity
1,000 Transaction/Roll
Depending on format
Paper
Specification
Type
Thermal Roll Paper
Width
Max. 80.0mm (3.15inch)
Outer
Diameter
Max. 100Φ
Black Mark Paper
None
Option
CoinHopper
Denomination
4 sorts
Dispensing Capacity
1cent 658ea, 5cent 449ea,
10cent 847ea, 25cent 355ea
Journal
Electronic Journal
Supported
DOT-JPR, Option
Safety & Security
Safety
UL 291 Level-1
(Rear Access)

Operator Manual Chapter2. Introduction
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 2-7
Security Locking Device
Cencon Lock
Key Lock
Common Key
Alarm
Seismic & Heat Sensor
Security
Terminal Block (External I/F)
Camera
CCD Camera 1st(face),
2nd (hand)
Camera I/F
Video Port /w Pig Tail for
internal Cam
Video Power /w Pig Tail for
Cam
Additional Function
Audio Guidance
Sound Card On-Board
ADAAudio Guidance
Volume Control Supported
Barcode Reader
2D Barcode Reader
Proximity Sensor
Infrared Type
Distance:
30.0 ~ 360.0mm
(1.18 ~ 14.17inch)
Safety Door Open Direction
LEFT TO RIGHT SWING
(Front View)
Normal Swing
Installation Method
Anchor
Battery
System Battery
Alarm Battery Option

Chapter2. Introduction Operator Manual
2-8 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Devices of MX8800
Customer Display & Keypad
▶The Customer Display welcomes the customer and provides instructions for performing
transactions at the ATM.
During the transaction, the ATM prompts the customer to use the customer keypad to
enter transaction information. The 16-key keypad uses an Encryption PIN Pad
technology to secure the information entered by the customer at the keypad. The
customer touch screen is used with the customer display. The customer selects
functions or enters information by touching the screen.
Basic Specification of Customer Display
▪15 inch LCD
▪XGA Resolution
▪250cd/m2 Brightness
▪15 inch Privacy Filter Supported
Basic Specification of Keypad
▪Polycarbonate Encryption PIN Pad (PCI Compliant)

Operator Manual Chapter2. Introduction
© 2012 Nautilus Hyosung Inc. All Rights Reserved. 2-9
Teller display
▶Basic Specification of Teller Display
▪15 inch TFT LCD, 250cd/m2
▪15 inch Resistive Touch Screen
▪Slide Drawer Type

Chapter2. Introduction Operator Manual
2-10 © 2012 Nautilus Hyosung Inc. All Rights Reserved.
Video Banking Device
▶Basic Specification of Device
▪24”LCD
▪Webcam, Speaker, Handset supported
<Note!>
1. The handset of MX8800 is for internal communication.
Display for
Video
Banking
Webcam
Camera
Handset
Speaker
Speaker