Neopost IJ65 User manual

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INTRODUCTION
Congratulations on choosing the Neopost IJ65/IJ75 franking
system.TheIJ65/IJ75istheresultoftheexpertiseandinnovative
capabilities of a worldwide Neopost group and, using ink jet
technology, it will integrate into your working environment to
enhance your mail processing operation.
TheIJ65/IJ75hasmanycapabilitiesthatwillbeimportanttoyour
business:
Aswellasbeingproductive(8,100itemsperhourforIJ65and
10800 items per hour for IJ75), the IJ65/IJ75 is designed to be
auserfriendlymachinethatcanfitintoanyworkingenvironment
withitsinnovativeandattractivedesign, simple user settings and
very low noise level. The high volume capacity and sealed inker
makes it easy and safe to handle, and the user interface is
particularlyclearwithagraphicinterface,popupmenusand10
memories to store favorite jobs.
The IJ65/IJ75 is adaptable and as such can handle many
differenttypesofmail.Theoptionalfeedercanbeusedtoprocess,
in a continuous cycle, items of different sizes (ranging from DL to
C4portraitformat)andthickitems(upto16 mm), with automatic
imprint shift. For thicker mail items or packages, adhesive labels
can be automatically dispensed.
The IJ65/IJ75 is connectable. It can exchange data with
Neopost scales and printers in order to provide optimal mail
processingandreporting.
Finally,theIJ65/IJ75isauniquecommunication toolfor your
company. Its high quality printing combined with its integrated
library of messages, mini-dies and free format text will affort you
extra tools to enhance your company’s image and the impact of
your mail.
You will very soon discover for yourself that the IJ65/IJ75 is the
ultimateinqualityandproductivityformailprocessingequipment.

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Nopartofthisdocumentmaybereproducedortransmittedinany
form or by means, electronic or mechanical, for any purpose
without the express written permission of Neopost Limited.
Copyright© Neopost 2000
WARNING!
Do not remove any secured covers or attempt to repair the IJ65/
IJ75,therearenouser serviceable partscontainedandtheIJ65/
IJ75 product is licensed for use under the conditions of the Post
Office.Thislicenseisissuedsubjecttotheproductbeingsecureat
alltimes.Anyremovalofcoversordis-assemblyoftheproductwill
resultinthelicensebeingrevokedandmayresultinthePostOffice
requesting Neopost to remove the product from use.
The ink cartridge system used within the IJ65/IJ75 contains Post
Office approved ink. This cartridge should not be tampered with
in any way or the use of non approved inks be undertaken. This
willbreachanyPostOfficelicenceagreementontheproductand
may result in the Post Office requesting Neopost to remove the
product from use.

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STANDARD
In order to comply with standard NFEN60950, this equipment
should be connected to installations in accordance with the
applicable building trade standards. As regards overcurrent
protection of the internal wiring, a two-pole 5 amp protection is
required.Thisequipmentisinaccordancewithstandard55022,
Class A.
MODEM APPROVAL REQUIREMENTS
This equipment contains a modem which has been approved in
accordance with Council Decision 98/482/EC-CTR21 for pan-
European single terminal connection to the Public Switched
TelephoneNetwork(PSTN).However,duetodifferencesbetween
individualPSTNsprovidedindifferentcountries,theapprovaldoes
not, of itself, give an unconditional assurance of successful
operation on every PSTN network termination point.
In the event of problems, you should contact your equipment
supplier in the first instance.
INSTALLATION
Themainsplugonthisequipmentisintendedtoserveasthedevice
forisolationofthemainssupply.Theequipmentshouldbeinstalled
incloseproximitytoeasilyaccessiblepowersupplyandtelephone
sockets.

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TABLE OF CONTENTS
GETTING STARTED ..................................... 9
SECTION A: BASIC FUNCTIONS............... 11
1. OVERALL PRESENTATION ...................................... 13
1.1 Overview ......................................................... 13
1.1.1Overallview(frankingmachineandoptionalfeeder) . 13
1.1.2Overall inside view........................................ 14
1.1.3Screen and keyboard ....................................15
1.2 Installation ........................................................ 16
1.2.1Preparation of the franking machine.................16
1.2.2Installation with the feed platform ....................16
1.2.3Installation of the automatic feeder (optional) .... 17
1.2.4Inker ...........................................................19
1.3 Envelope feeding ............................................... 20
1.3.1With the feeder.............................................20
1.3.2With the feed platform alone ..........................21
1.4 Label feeding .................................................... 22
1.5 Filling of the removable water tank....................... 23
1.6 Envelope moistening........................................... 24
2. PROTECTION BY AN ACCESS CODE .......................25
3. ENTERING POSTAGE VALUE AND MAIL PROCESSING . 26
3.1 Entering postage value ....................................... 26
3.1.1Manually .....................................................26
3.1.2With an external scale ................................... 26
3.2 Mail processing .................................................26
3.2.1Envelopes ....................................................26
3.2.2Labels..........................................................26
4. MODIFICATION OF THE IMPRINT...........................28

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5. USING DEPARTMENTS ..........................................30
6. OPERATION WITH AN EXTERNAL SCALE................31
7. CREDIFON RECREDITING .......................................32
7.1 Remote credit setting .......................................... 32
7.2 Application for a new Credifon PIN...................... 33
7.3 Credifon Credit Controls ..................................... 34
SECTION B. ADVANCED FUNCTIONS ....... 35
1. FURTHER FUNCTIONS ...........................................37
1.1 Dating mode .....................................................37
1.2 Message mode..................................................37
1.3 Pass through mode.............................................38
1.4 Postage Paid Imprint mode (optional) ...................38
1.5 Batch registers ...................................................39
1.6 Franking machine general configuration................ 40
2. JOB MEMORY SAVING.......................................... 41
2.1 Storing in user memory "0" ................................. 41
2.2 Recalling memories ............................................ 41
3. REPORT PRINTING................................................43
3.1 Registers report.................................................. 43
3.2 Account statement per department........................44
3.3 The monthly usage report (current or previous month) . 44
3.4 Other reports .................................................... 45
3.5 Operation with a printer or a PC.......................... 45
4. SUPERVISOR MODE .............................................. 46
4.1 Enabling the supervisor mode ..............................46
4.2 Defining the high value threshold..........................47
4.3 Defining security and department access ............... 48
4.4 Machine time setting .......................................... 49

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4.5 Timeout setting ..................................................49
4.6 Downloading a slogan ....................................... 50
4.7 Reports specific to the supervisor.......................... 51
4.8 Configuration of the main screen display ............... 52
4.9 Configuration CFON connection..........................53
4.10Software version ................................................ 54
4.11Language setup ................................................. 54
4.12Low credit threshold ........................................... 55
4.13Supervisor main menu ........................................ 55
4.14Defining departments and clear registers ............... 57
4.15Programming memories 1 to 9............................. 59
4.16Text modification ............................................... 61
4.17Exiting the supervisor mode................................. 62
SECTION C: FIRST MAINTENANCE ADVICES 63
1. TROUBLE SHOOTING ............................................65
1.1 Misfeed ............................................................65
1.1.1In the feeder .................................................65
1.1.2In the franking machine ..................................65
1.2 Problems machine and feeder .............................. 67
2. GENERAL MAINTENANCE ..................................... 70
2.1 Replacement of the brush and moistening sponges ..70
2.2 Cleaning of the rollers ........................................ 71
2.3 Cleaning the inker..............................................72
2.4 Removal of the postage meter..............................73
SPECIFICATIONS ..................................... 74
INDEX..................................................... 76

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Special icons
Signals an essential piece of information that cannot
be missed.
Signals an important issue.
Indicates an interesting idea or trick
Illustration through an example

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GETTING STARTED
1 Switch on the machine;
2 EnteryourPINnumberusing the numerickeysandvalidateby
pressing OK (see"Specifications"forinitialaccesscode);
3 Enter the franking value using the numeric keys;
4 Place an envelope on the feed platform;
5 Press START
STOP .
Congratulations! You have succeeded in franking an envelope.
Prior to switching off the machine, be sure to press
key .Turn off themachine onlywhen thestandby
screen is displayed (date and time).
This will avoid keeping the inker in the unprotected
printing position (which may cause the ink to dry
and become unusable).

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SECTION A: BASIC FUNCTIONS
1. OVERALL PRESENTATION ........................................... 13
1.1 Overview 13
1.1.1 Overall view (franking machine and optional feeder)13
1.1.2 Overall inside view 14
1.1.3 Screen and keyboard 15
1.2 Installation 16
1.2.1 Preparation of the franking machine 16
1.2.2 Installation with the feed platform 16
1.2.3 Installation of the automatic feeder (optional) 17
1.2.4 Inker 19
1.3 Envelope feeding 20
1.3.1 With the feeder 20
1.3.2 With the feed platform alone 21
1.4 Label feeding 22
1.5 Filling of the removable water tank 23
1.6 Envelope moistening 24
2. PROTECTION BY AN ACCESS CODE ............................ 25
3. ENTERING POSTAGE VALUE AND MAIL PROCESSING.... 26
3.1 Entering postage value 26
3.1.1 Manually 26
3.1.2 With an external scale 26
3.2 Mail processing 26
3.2.1 Envelopes 26
3.2.2 Labels 26
4. MODIFICATION OF THE IMPRINT ................................ 28
5. USING DEPARTMENTS ............................................... 30
6. OPERATION WITH AN EXTERNAL SCALE ...................... 31
7. CREDIFON RECREDITING ........................................... 32
7.1 Remote credit setting 32
7.2 Application for a new Credifon PIN 33
7.3 Credifon Credit Controls 34

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Overallpresentation 13
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1. OVERALL PRESENTATION
1.1 Overview
1.1.1 Overall view (franking machine and
optional feeder)
cover
pre-cut
label
dispenser
graphic
screen keyboard
ON/OFF
switch
(rear)
memory
card
reader
adjustable
side
guide
conveyorfront
guide
cover
removable
rear
guide
accessories
and
documentation
area
feed
platform automatic feeder franking machine
table
modem
socket
(rear)

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1.1.2 Overall inside view
postage
meter
inker
cartridge
blue button for
conveyor release
device
removable
water tank
thickness adjustment
2 positions blue button:
-A(left) : up to 8 mm
-B(right) : from 8 to 16 mm
label dispenser flap

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Text
Slogan
M/D
Supervisor
DEPT 3 DESIGN
CRED 123456
DEPT
SEAL
IMPRNT
NEXT
XX-XX-XX
1.1.3 Screen and keyboard
advertisement franking valuedate
menu selection
keys
print shift
ON
:locking and standby mode
M: access to memories (storing into memories and
memory recall)
: label mode selection
C: cancelling a selection / franking value reset
START
STOP : switching on/off envelope or label feed.
0to 9: numeric entry keys
OK or OK : validating a selection
ESC :return to previous menu with no validation
MENU :return to main menu with no validation
text mini die warning message
user
definable
parameter moistener
ON

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1.2 Installation
1.2.1 Preparation of the franking machine
The franking machine should be installed on a flat horizontal
surface.
Allow sufficient free space as follows:
- above the machine to enable the opening of the covers
- at the rear for the machine cooling.
With the ON/OFF switch in the “ OFF ” position, connect the
power cord to the rear of the machine and to a mains outlet.
Connectthe telephone linkcable to themodem socket at therear
ofthemachinetoatelephoneconnector,for Credifonrecrediting
system (CFON) connection.
1.2.2 Installation with the feed platform
Assemble the feed platform with the franking machine.
Prior to moving the whole machine, you must
separate the franking machine from the feed
platform.

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1.2.3 Installation of the automatic feeder
(optional)
- Align the feeder with the franking machine;
- Push the feeder towards the machine, taking care to keep the
centering pin aligned as indicated;
- Threadthefeederscrewinthefrankingmachine.Then,usingthe
knurledknob,pushandscrewtolock(ifthe two devices are not
closing properly, slightly rotate the gear protruding from the
feeder and repeat the operation).
centering pin
knurled knob
(on the side)
(gear)
Prior to moving the whole machine, the franking
machine, the feeder and the platform must be
separated.
- Assemble the feed platform with the feeder as indicated.

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- Connectionsattherearoftheunits.Thefeederwillautomatically
be switched on at the same time as the franking machine.
mains outlet
*besuretofitaterminator
when the feeder is not
used(feederconnector).
Scale
Printer
Feeder
or
terminator*
PC (or scale)
A connection error may generate a failure.
In
option

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1.2.4 Inker
The message“lowonink”isdisplayedwhenlessthanapproximately
10,000 imprints can be printed with the installed inker.
You are strongly recommended to replace the inker when the
message“verylowonink”isdisplayed.Whenthemessage“inker
empty” appears, the inker needs to be changed.
INKER REPLACEMENT
The machine must be switched on.
- Open the cover: the inker will move to the “replacement”
position.
- Press on the front of the inker in
order to remove it.
- Insertthenewinkerandlockitin
position by pinching the rear of
the inker.
Press here
- Closethecover(theinkerisautomaticallyresetinthe“protection”
position).

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1.3 Envelope feeding
1.3.1 With the feeder
- Fan the envelopes to separate them
- Bevel the edge of the stack
- Placetheenvelopesonthefeedplatform,withtheirupperedge
resting against the side guide.
- Ensure that the envelopes are stacked along the side and front
guides.
Adjustment of the rear guide (1)
Adjust the rear guide according to the envelope size.
Adjustment of the side guide (2)
Adjustthesideguidebyrestingitagainstthe
envelopeswithoutpressing.
2
1