Neopost IJ65 User manual

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INTRODUCTION
CongratulationsonchoosingtheNeopostIJ65/IJ75/IJ85franking
system. The IJ65/IJ75/IJ85 is the result of the expertise and
innovativecapabilitiesofaworldwideNeopostgroupand,using
inkjettechnology,itwillintegrateintoyourworkingenvironment
toenhanceyourmailprocessingoperation.
The IJ65/IJ75/IJ85 has many capabilities that will be important
toyourbusiness:
As well as being productive (until 12,900 items per hour for
machine only, and until 7,500 items per hour in dynamic scale
mode), the IJ65/IJ75/IJ85 is designed to be a user friendly
machine that can fit into any working environment with its
innovativeandattractivedesign,simpleusersettingsandverylow
noise level. The high volume capacity and sealed ink cartridge
makes it easy and safe to handle, and the user interface is
particularlyclearwithagraphicinterface,popupmenusand10
memoriestostorefavoritejobs.
TheIJ65/IJ75/IJ85 is adaptableand as such can handlemany
differenttypesofmail.Theoptionalfeedercanbeusedtoprocess,
inacontinuouscycle,itemsofdifferentsizes(rangingfromDLto
C4portraitformat)andthickitems(upto16mm),withautomatic
imprintshift.Forthickermailitemsorpackages,adhesivelabels
canbeautomaticallydispensed.
The IJ65/IJ75/IJ85 is connectable. It can exchange data with
Neopost scales and printers in order to provide optimal mail
processingandreporting.
Finally, the IJ65/IJ75/IJ85 is a unique communication tool for
yourcompany.Itshighqualityprintingcombinedwithitsintegrated
libraryofmessages,mini-diesandfreeformattextwillaffordyou
extratoolstoenhanceyourcompany’simageandtheimpactof
your mail.
YouwillverysoondiscoverforyourselfthattheIJ65/IJ75/IJ85is
the ultimate in quality and productivity for mail processing
equipment.

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WARNING!
DonotremoveanysecuredcoversorattempttorepairtheIJ65/
IJ75/IJ85,therearenouserserviceablepartscontainedandthe
IJ65/IJ75/IJ85productislicensedforuseundertheconditionsof
thePostOffice.Thislicenseisissuedsubjecttotheproductbeing
secureatalltimes.Anyremovalofcoversordis-assemblyofthe
productwillresultinthelicensebeingrevokedandmayresultin
thePostOfficerequestingNeoposttoremovetheproductfromuse.
TheinkcartridgesystemusedwithintheIJ65/IJ75/IJ85contains
PostOfficeapprovedink.Thiscartridgeshouldnotbetampered
withinanywayortheuseofnonapproved inks be undertaken.
ThiswillbreachanyPostOfficelicenceagreementontheproduct
andmayresultinthePostOfficerequestingNeoposttoremovethe
productfromuse.
Nopartofthisdocumentmaybereproducedortransmittedinany
form or by means, electronic or mechanical, for any purpose
withouttheexpresswrittenpermissionofNeopostLimited.
Copyright© Neopost 2000

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STANDARD
In order to comply with standard NFEN60950, this equipment
should be connected to installations in accordance with the
applicable building trade standards. As regards overcurrent
protection of the internal wiring, a two-pole 5 amp protection is
required.Thisequipmentisinaccordancewithstandard55022,
ClassA.
MODEM APPROVAL REQUIREMENTS
Thisequipmentcontainsamodemwhichhasbeenapprovedin
accordance with Council Decision 98/482/EC-CTR21 for pan-
European single terminal connection to the Public Switched
TelephoneNetwork(PSTN).However,duetodifferencesbetween
individualPSTNsprovidedindifferentcountries,theapprovaldoes
not, of itself, give an unconditional assurance of successful
operationoneveryPSTNnetworkterminationpoint.
In the event of problems, you should contact your equipment
supplierinthefirstinstance.
INSTALLATION
Themainsplugonthisequipmentisintendedtoserveasthedevice
forisolationofthemainssupply.Theequipmentshouldbeinstalled
incloseproximitytoeasilyaccessiblepowersupplyandtelephone
sockets.

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TABLE OF CONTENTS
GETTING STARTED .............................................9
SECTION A: BASIC FUNCTIONS ......................11
1. OVERALL PRESENTATION ................................................13
1.1 Overview ................................................................ 13
1.1.1 Overallview(frankingmachineandoptionalfeeder) .. 13
1.1.2 Overallinsideview............................................. 14
1.1.3 Screenandkeyboard ........................................ 15
1.2 Installation .............................................................. 16
1.2.1 Preparationofthefrankingmachine .................. 16
1.2.2 Installationwith thefeedplatform ....................... 16
1.2.3 Installationof the automatic feeder(optional) ..... 17
1.2.4 Installationof the dynamicscale(optional) ......... 18
1.2.5 Connectionsattherearofthe units .................... 20
1.2.6 Inkcartridge ...................................................... 22
1.3 Envelopefeeding ................................................... 23
1.3.1 Withthefeeder .................................................. 23
1.3.2 Withthefeedplatformalone .............................. 25
1.4 Label feeding ......................................................... 25
1.5 Fillingoftheremovablewatertank .......................... 26
1.6 Envelopemoistening .............................................. 27
2. PROTECTION BY AN ACCESS CODE ..............................28
3. USING DYNAMIC SCALE....................................................29
3.1 Dynamicweighing OFF mode ................................ 29
3.2 DynamicweighingON mode .................................. 29
3.3 Batchmode............................................................ 30

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4. ENTERING POSTAGE VALUE AND MAIL PROCESSING 31
4.1 Enteringpostagevalue........................................... 31
4.1.1 Manually ............................................................ 31
4.1.2 Withan external scale........................................ 31
4.1.3 Withadynamic scale......................................... 31
4.2 Mail processing...................................................... 33
4.2.1 EnvelopeswithAutofeed Sealer (exceptbatch
mode) ............................................................... 33
4.2.2 Envelopeswithdynamicscale in batch mode .... 34
4.2.3 Withthefeedplatformalone .............................. 34
4.2.4 Labels............................................................... 34
5. MODIFICATION OF THE IMPRINT.....................................36
6. USING DEPARTMENTS......................................................38
7. OPERATION WITH AN EXTERNAL SCALE .......................39
8. CREDIFON RECREDITING ................................................40
8.1 Remotecredit setting ............................................. 40
8.2 Applicationfora new CredifonPIN ......................... 41
8.3 CredifonCredit Controls......................................... 42
9. PC CONNECTION FOR MAILMANAGER (PC MAIL
ACCOUNTING) ....................................................................43
SECTION B: ADVANCED FUNCTIONS .............45
1. FURTHER FUNCTIONS......................................................47
1.1 Dating mode .......................................................... 47
1.2 Message mode ...................................................... 47
1.3 Passthroughmode ................................................ 48
1.4 PostagePaid Imprintmode (optional)..................... 48
1.5 Frankingmachine general configuration ................. 49

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2. JOB MEMORY SAVING .......................................................50
2.1 Storing inuser memory "0" ..................................... 50
2.2 Recallingmemories................................................ 50
3. REPORT PRINTING ............................................................51
3.1 Operatingmode ..................................................... 51
3.2 BatchRegisters...................................................... 52
4. SUPERVISOR MODE ..........................................................53
4.1 Enablingthesupervisormode ................................ 53
4.2 Definingsecurity..................................................... 57
4.3 Definingthehighvalue threshold............................. 58
4.4 Machinetimesetting .............................................. 58
4.5 Timeoutsetting ....................................................... 59
4.6 Configurationofthemainscreen display ................ 60
4.7 Load rate................................................................ 61
4.8 Dynamicscaletests ............................................... 62
4.9 Downloadinganadvertisement slogan or amini die 62
4.10 Reportsspecificto the supervisor........................... 64
4.11 ConfigurationCFON connection ............................. 65
4.12 Definingdepartments ............................................. 66
4.13 Scaleconfiguration................................................. 68
4.14 Programming memories 1 to 9 ............................... 69
4.15 Textmodification..................................................... 71
4.16 Printalignment test ................................................. 73
4.17 PCconnectionRecoveryMode .............................. 73
4.18 Exitingthesupervisormode.................................... 75
SECTION C: MAINTENANCE ADVICE ..............77
1. TROUBLE SHOOTING .......................................................79
1.1 Misfeed .................................................................. 79
1.1.1 Inthe feeder ...................................................... 79
1.1.2 Inthefrankingmachine ...................................... 79
1.1.3 Inthe dynamicscale .......................................... 81

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1.2 Problems:machineand feeder............................... 82
1.3 Problem:dynamicscale ......................................... 85
1.4 Error codes ............................................................ 86
2. GENERAL MAINTENANCE .................................................87
2.1 Replacementofthebrushandmoisteningsponges 87
2.2 Cleaningoftherollers............................................. 88
2.3 Cleaningtheink cartridge ....................................... 89
2.4 Replacingtheenvelopepressureunits(dynamicscale)... 90
2.5 Removalofthe postagemeter ................................ 91
SPECIFICATIONS ...............................................92
INDEX ...................................................................95

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GETTINGSTARTED
1 Switchonthemachine;
2 EnteryourPINnumberusingthenumerickeysandvalidateby
pressing O
K
(see"Specifications"forinitialaccesscode);
3 Enterthefrankingvalueusingthenumerickeys;
4 Placeanenvelopeonthefeedplatform;
5 Press START
STOP .
Congratulations!Youhavesucceededinfrankinganenvelope.
Prior to switching off the machine, be sure to press key
. Turn off the machine only when the standby screen
is displayed (date and time).
This will avoid keeping the ink cartridge in the
unprotected printing position (which may cause the
ink to dry and become unusable).

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Special icons
Signals an essential piece of information that cannot be
missed.
Signals an important issue.
Indicates an interesting idea or trick.
Illustration through an example.

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SECTION A: BASIC FUNCTIONS
1. OVERALLPRESENTATION ...................................................... 13
1.1 Overview 13
1.1.1 Overallview(franking machineandoptional feeder) 13
1.1.2 Overallinsideview 14
1.1.3 Screenand keyboard 15
1.2 Installation 16
1.2.1 Preparationof thefranking machine 16
1.2.2 Installationwith the feedplatform 16
1.2.3 Installationof theautomatic feeder (optional) 17
1.2.4 Installationof the dynamicscale(optional) 18
1.2.5 Connections at the rear of the units 20
1.2.6 Inkcartridge 22
1.3 Envelopefeeding 23
1.3.1 Withthe feeder 23
1.3.2 Withthe feed platformalone 25
1.4 Labelfeeding 25
1.5 Fillingof theremovable watertank 26
1.6 Envelopemoistening 27
2. PROTECTIONBYAN ACCESSPIN CODE ............................... 28
3. USINGDYNAMICSCALE ......................................................... 29
3.1 Dynamicweighing OFFmode 29
3.2 Dynamicweighing ONmode 29
3.3 Batchmode 30
4. ENTERINGPOSTAGE VALUEANDMAIL PROCESSING ........ 31
4.1 Enteringpostage value 31
4.1.1 Manually 31
4.1.2 With an external scale 31
4.1.3 With a dynamic scale 31
4.2 Mailprocessing 33
4.2.1 EnvelopeswithAutofeedSealer (exceptbatch mode)33
4.2.2 Envelopes with dynamic scale in batch mode 34
4.2.3 Withthe feed platformalone 34
4.2.4 Labels 34
5. MODIFICATION OF THE IMPRINT............................................ 36

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6. USINGDEPARTMENTS ............................................................38
7. OPERATION WITHANEXTERNALSCALE ..............................39
8. CREDIFON RECREDITING ........................................................ 40
8.1 Remotecredit setting 40
8.2 Applicationfor anew CredifonPIN 41
8.3 CredifonCredit Controls 42
9. PCCONNECTIONFORMAILMANAGER(PCMAILACCOUNTING)43

Overallpresentation 13
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1. OVERALL PRESENTATION
1.1 Overview
1.1.1 Overall view (franking machine and optional
feeder)
cover
pre-cut
label
dispenser
graphic
screen keyboard
ON/OFF
switch
(rear)
memory
card
reader
adjustable
side
guide
conveyorfront
guide
cover
removable
rear
guide
accessories
and
documentation
area
feed
platform automatic feeder franking machine
table
modem
socket
(rear)

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1.1.2 Overall inside view
postage
meter
ink
cartridge
bluebuttonfor
conveyorrelease
device
removable
watertank
thicknessadjustment
2positionsblue button: label dispenser flap
-A(left) : up to 8 mm
-
B
(right) : from 8 to 16 mm without the dynamic scale
and from 8 to 12 mm with the dynamic scale

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T
ex
t
Sl
ogan
M/D
Supervisor
DEPT 3 DESIGN
CRED 123456
DEPT
SEAL
IMPRNT
NEXT
XX-XX-XX
1.1.3 Screen and keyboard
advertisement franking valuedate
menuselection
keys
print shift ON
:lockingandstandbymode
M:accesstomemories(storingintomemoriesand
memoryrecall)
:labelmode selection
C:inputvaluereset(includingfranking)
START
STOP : switching on/off envelope or label feed.
0to 9:numericentrykeys
OK or O
K
: validating a selection
ESC :returntopreviousmenuwithnovalidation
MENU :returntomainmenu withnovalidation
text mini die warning message
user
definable
parameter
moistener
ON
dynamic
scale

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1.2 Installation
1.2.1 Preparation of the franking machine
The franking machine should be installed on a flat horizontal
surface.
Allowsufficientfreespaceasfollows:
-abovethemachinetoenabletheopeningofthecovers
-at the rearfor the machine cooling.
With the ON/OFF switch in the “ OFF ” position, connect the
power cord to the rear of the machine and to a mains outlet.
Connectthetelephonelinkcabletothemodemsocketattherear
ofthemachinetoatelephoneconnector,for Credifonrecrediting
system(CFON)connection.
Forsecuritypurposes,pleaseensurethatalltheitemsare
correctlyassembledpriortoswitch on the configuration.
1.2.2 Installation with the feed platform
Assemblethefeedplatformwiththefrankingmachine.
Prior to moving the whole machine, you must separate
the franking machine from the feed platform.

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1.2.3 Installation of the automatic feeder (optional)
- Alignthefeederwiththefrankingmachine;
- Pushthefeedertowards themachine,takingcaretokeepthe
centeringpin aligned asindicated;
- Threadthefeederscrewinthefrankingmachine.Then,usingthe
knurledknob,pushandscrewtolock(ifthetwodevicesarenot
closing properly, slightly rotate the gear protruding from the
feederandrepeattheoperation).
centeringpin
knurledknob
(ontheside)
(gear)
Prior to moving the whole machine, the franking ma-
chine, the feeder and the platform must be separated.
- Assemblethefeedplatformwiththefeederasindicated.

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1.2.4 Installation of the dynamic scale (optional)
The equipment including a dynamic scale (the whole
system representing approximately 55 kg) requires the
use of a steady and rigid table, in order to prevent any
weighingproblem.Besurenottoinstallthemachineinan
area exposed to the sunlight or to draughts.
- Alignthe dynamic scalewiththefrankingmachine;
- Pushthedynamicscaletowardsthemachine,takingcaretokeep
thecenteringpinalignedasindicated;
- Threadthedynamicscalescrewinthe frankingmachine.Then,
usingtheknurledtighteningknob,pushandscrewtolock(ifthe
two devices are not closing properly, slightly rotate the gear
protrudingfromthedynamicscaleandrepeattheoperation).
centeringpin
tighteningknob
(ontheside)
(gear)
- Alignthe feeder with thedynamicscale;
- Pushthefeedertowardsthedynamicscale,takingcaretokeep
thecenteringpinalignedasindicated;
- Threadthefeederscrewinthe dynamicscale.Then,usingthe
knurled tightening knob, push and screw to lock (if the two
devicesarenotclosingproperly,slightlyrotatethegearprotruding
fromthefeederandrepeattheoperation).

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When the whole system needs to be shifted manually, the
frankingmachine,thedynamicscale,thefeederandtheplatform
should be separated from one another.
When the machine is to be moved using any mechanical
equipment, please, contact the customer service.
centeringpin
tighteningknob
(ontheside)
(gear)
- Assemblethefeedplatformwiththefeederasindicated:
Wholeconfiguration

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be sure to install
the black
terminator plug
on the feeder
connector when
the feeder or the
dynamic scale is
not used.
Scale
Printer
Feeder,
dynamic
scale,or
terminator
PC(orscale)
A connection error may generate a failure.
Optional
I/O Main Connector
Roll tape
dispenser
Do not apply
pressure on the
dynamic scale
tray.
1.2.5 Connections at the rear of the units
Connections at the rear of the franking machine