Neopost IJ35 User manual

4141529S/A
11/06/2008 ORIG0238-01
USER'S GUIDE
FRANKING MACHINE
IJ-35/40/50

4141529S/A
11/06/2008
Productspresentedinthisguideareconform
to requirements of directives nbr 73/23/CEE
and 89/336/CEE.
Your franking machine is Energy Star
compliant: it helps you to save energy and
moneywhileprotectingtheenvironment.
Neopost has implemented a program for the
recyclingofwornfrankingmachinesandma-
chinesattheendoftheirlifetime.Contributein
a responsible way to the environmental pro-
tectionbyconsultingyourretailerinternetsite,
orbycontactinghim.Hewillinformyouofthe
collection and treatment processes of these
machines.
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1
WARNING!
Donotunderanycircumstancesattempttoremovethemachine
coversorattempttorepairtheIJ-35/40/50. Therearenooperator
serviceablepartsthereunder.
TheIJ-35/40/50productislicensedforuseundertheconditionsof
AnPost.Thislicenseisissuedsubjecttotheproductbeing
secureatalltimes.Anyremovalofcoversordis-assemblyofthe
product will result in the license being revoked and may result in
AnPostrequestingNeoposttoremovetheproductfromuse.
TheinkcartridgesystemusedwithintheIJ-35/40/50contains
AnPostapprovedink.Thiscartridgeshouldnotbetamperedwith
inanywayortheuseofnonapprovedinksbeundertaken.Thiswill
breachanyAnPostlicenceagreementontheproductand
may result in An Post requesting Neopost to remove the
productfromuse.
EC DIRECTIVE 1999/5/EC
NeopostdeclaresthatthisFrankingMachineisincompliancewith
the Essential Requirements and other provisions of Directive
1999/5/EC. A full copy of this Declaration may be found at
www.neopost.ie.
MODEM APPROVAL REQUIREMENTS
Thisequipmentcontainsamodemwhichhasbeenapproved
inaccordancewithCouncilDecision98/482/WC-CTR21for
pan-EuropeansingleterminalconnectiontothePublicSwitched
TelephoneNetwork(PSTN). However,duetodifferencesbetween
individual PSTNs provided in different countries, the approval
doesnot,ofitself,giveanunconditionalassuranceofsuccessful
operationoneveryPSTNnetworkterminationpoint.
Themodemisdesignedtoworkonanaloguetelephonelinesonly.
In the event of problems, you should contact your equipment
supplierinthefirstinstance.

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INSTALLATION
Themainsplugonthisequipmentisintendedtoserveasthedevice
forisolationofthemainssupply. Theequipmentshouldbeinstalled
incloseproximitytoeasilyaccessiblepowersupplyandtelephone
sockets.
WARNING: FOR SAFETY THIS EQUIPMENT MUST BE
EARTHED
The IJ-35/40/50 Franking Machines have been designed to
meetthesafetyrequirementsofIECEN60950. Theperipheral
interfacesmeettheSELVrequirementsofthatstandard,therefore
inordertomaintainthelevelofsafetyprovidedbytheIJ-35/40/
50,theinterfaceofanyequipmentconnectedtotheIJ-35/40/50
interfaces must also meet the SELV requirements of IEC EN
60950.
Nopartofthisdocumentmaybereproducedortransmittedinany
formorbymeans,electronicormechanical,foranypurposewithout
theexpresswrittenpermissionofNeopostLimited.
Copyright©Neopost2004

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Copyright © Neopost 2004
INTRODUCTION
Congratulations on choosing the Neopost IJ-35/40/50 franking
system.TheIJ-35/40/50istheresultoftheexpertiseandinnovative
capabilities of the worldwide Neopost group and, using ink jet
technology, it will integrate into your working environment to
enhanceyourmailprocessingoperation.
TheIJ-35/40/50hasmanycapabilitiesthatwillbeimportanttoyour
business:
Aswellasbeingproductive(upto5700itemsperhour),theIJ-
35/40/50isdesignedtobeauserfriendlymachinethatcanfitinto
anyworkingenvironmentwithitsinnovativeandattractivedesign,
simple user settings and very low noise level. The high volume
capacityandsealedinkermakesiteasyandsafetohandle,and
theuserinterfaceisparticularlyclearwithagraphicinterfaceand
5memoriestostorefavouritejobs.
The IJ-35/40/50 is adaptable and as such can handle many
differenttypesofmailupto10mmthick.Theoptionalfeedercan
beusedtoprocess,inacontinuouscycle,itemsofsizesranging
from DL to C5 size and up to 10 mm thickness. For thicker mail
items or packages, adhesive labels can be automatically
dispensed.
TheIJ-35/40/50isconnectable.ItcanexchangedatawithNeopost
scalesandRS232serialprintersinordertoprovideoptimalmail
processingandreporting.
Finally, the IJ-35/40/50 is a unique communication tool for your
company. Its high quality printing combined with its integrated
library of message/slogans, mini dies and free format text will
affordyouextratoolstoenhanceyourcompany’simageandthe
impactofyourmail.

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5
CONTENTS
1.GENERAL SPECIFICATIONS ...............................................9
2. INSTALLATION.....................................................................10
2.1 Introduction............................................................. 10
2.2 Frankingmachine................................................... 10
2.2.1 AttachthePlatformInfilltotheHandFeed
Platform ......................................................... 10
2.2.2 AttachthePlatformInfilltotheAutofeed(Option) 11
2.2.3 Attachthe IJ-35/40/50totheHandFeedPlatform
orAutofeed .................................................... 11
2.2.4 WeighPlatform .............................................. 12
2.2.5 MachineConnections .................................... 14
3.CONTROLS AND FEATURES.............................................17
3.1Introduction............................................................. 17
3.2Machine ................................................................. 18
3.2.1 DisplayPanel................................................. 20
3.2.2 FunctionKeys ................................................ 21
4.FRANKING YOUR MAIL ......................................................22
4.1Introduction..............................................................22
4.2 Gettingstarted........................................................ 23
4.2.1 LogOn (EnteringUser Mode) ........................ 23
4.2.2 DepartmentalOperation..................................24
4.2.3 How ToSelect a Postage Value ......................25
4.2.4 Low Credit ......................................................26
4.2.5 InsufficientCredit ............................................26
4.2.6 HighValue Selection...................................... 27
4.2.7 FrankinganEnvelope .................................... 28
4.2.8 ToChangea Department ............................... 28

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4.2.9 ToLogOff...................................................... 29
4.2.10 PCconnection forMailManager II(PC Mail
accounting) .................................................... 29
5.FRANKING WITH AUTOFEED ............................................31
6.FRANKING LABELS ............................................................33
6.1Filling the Label Dispenser ..................................... 33
6.2Printing a Label .......................................................34
7.FRANKING WITH WEIGH PLATFORM...............................36
7.1 WeighPlatform Preparation ....................................36
7.2Howdo Icalculate thecorrectpostageandrate?.....37
7.3 Usingdifferential weighing(optional) ...................... 40
8.PRINTING OPTIONS...........................................................
8.1Modifyingtheimprint................................................42
8.1.1 Choosing a Slogan, Mini Die orText................42
9.MAINTAINING PRINT QUALITY..........................................43
9.1 Cleaningthe InkCartridge .......................................43
9.2 MakingaTest Print ..................................................44
9.3LowInk ....................................................................45
9.4NoInk......................................................................45
9.5 Replacingan InkCartridge ......................................46
10.METER REGISTERS...........................................................49
10.1 Selection ................................................................ 49
10.2 PrintingaRegister...................................................50
10.3 PrintingwithExternal Printer ....................................51
11.CLEARING MAIL PATH........................................................52

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12.SERVER RECREDITING.....................................................53
12.1 Remotecredit setting(for machinewith Server
Connection)..............................................................53
12.2 ‘INSPECTIONDUE-RECREDIT’Call Server
Procedure ................................................................55
12.3 Unusedor SpoiltImpressions ................................. 56
12.4 Application for a new CreditPIN ............................. 56
13.MEMORYFUNCTIONS .......................................................57
13.1 SavingaMemoryFunction ..................................... 57
13.2 RecallingaMemoryFunction.................................. 58
14.SUPERVISOR SETTINGS...................................................59
14.1 Introduction............................................................. 59
14.2 Entrytosupervisormode .........................................60
14.3 Security & Dept .......................................................61
14.3.1 ChangingtheUserPIN ..............................63
14.3.2 Settingthe UserStatus....................................63
14.3.3 ToAssignaDepartment..................................64
14.4 IJ-35/40/50machinesetup menu .............................68
14.5 Texts........................................................................75
14.6 MemoryCards ........................................................77
14.6.1 HowToLoad Data Using a Memory Card .......77
14.6.2 HowTo Replace Data Using a Memory Card...78
14.7 Reports ...................................................................79
14.7.1 TypicalReports.............................................. 79
14.7.2 PrintingaReport............................................ 79
14.7.3 Settingthe ReportDestination ........................81
14.7.4 PrintingwithExternal Printer............................81
14.8 PCconnection setup ...............................................83
15.TROUBLE SHOOTING .......................................................86
15.1 Clearinga mailjamfrom theautofeeder ................. 88
15.2 Clearing error messages........................................ 88
16.QUICK REFERENCE GUIDE ..............................................89

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9Generalspecifications
IJ-35/40 IJ-50
Speed(Items/hr) 3,600/3,900 5,700
Thickness(mm)-Automatic 6 6
-Manual 10 10
PrinterType InkJet InkJet
Automatic Label Dispenser Yes Yes
AutomaticFeeder Optional Optional
WeighPlatform 2 kg Optional Optional
Easyweigh No/Optional Optional
ScaleInterface Optional Optional
PCConnection No Optional
CostCentreAccounting 35 45 or 100 (optional)
Job Memories 5 5
Preloaded Mini-dies 8 8
Slogans 10 10
Texts 5 5
InformationPrintout Yes Yes
(on labels or RS232 Serial Printers)
RecreditingMethod Serveronly Serveronly
Dimensions -FrankingMachine 265 x 360 x250mm
(w xd xh)
-Autofeed 325 x 240 x 250mm
- Feed- platform 120 x 240 x 160mm
EnvelopeSize DL to C5 DL to C5
1. GENERAL SPECIFICATIONS

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Installation
2. INSTALLATION
2.1 Introduction
YourIJ-35/40/50shouldbeinstalledonaflathorizontalsurface
adjacenttoeasilyaccessiblepowerandtelephonelineoutlets.
Allowsufficientfreespaceasfollows:
-abovethemachinetoenableopeningofthecovers.
-attherearofthemachineforcooling.
The power plug on this equipment is intended to serve as the
device for isolation of the mains supply, where possible it is
advisabletoconnecttoaswitchedpoweroutlet.
PleasedonotconnectyourIJ-35/40/50FrankingMachinetothe
poweroutletuntilyouhaveattachedtheaccessories.
2.2 Franking machine
2.2.1 Attach the Platform Infill to the Hand Feed
Platform
When attaching the Platform Infill to the Hand Feed Platform,
ensurethattheTabsandSlotsinterlockasillustrated.

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11Installation
2.2.2 AttachthePlatformInfilltotheAutofeed(Option)
If an Autofeed is to be fitted, first attach the Platform Infill to the
AutofeedensuringthattheslotsontheAutofeedfittightlyoverthe
tabsontheInfillPlatformasillustrated.
2.2.3 AttachtheIJ-35/40/50totheHandFeedPlatform
or Autofeed
LowertheIJ-35/40/50intopositionsothattheslotsfitoverthetabs
asillustrated.

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Installation
2.2.4 WeighPlatform
Threeweighplatformrangesmay beconnected tothe franking
machine.Thebackmodelnumberallowstodistinguishthem.
WP5/10
(optionalsupport)
WP2
AttachtheWP2andWP5/10WeighPlatform&Support
(Option)
Sufficient cable has been provided with your weigh platform to
enabletheunittobeplacedonthedeskadjacenttothefranking
machineifthisispreferred.
Formachinemounting,positiontheweighplatformonitssupport.
Excesscablecanbelooselycoiledunderthesupport.
Position the Support Platform so that the pins on the underside
matewiththelocatingpointsontherearcasingoftheIJ-35/40/50.

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13Installation
WP5/10typeweighplatforminstallationprocedure
Take the weigh platform out of the packaging and remove the
screwwhichisunderneaththeweighplatform.
Keep this screw: it must be used when moving the weigh
platform.
WP5/10

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Installation
2.2.5 Machine Connections
AutofeedConnection (Option)
WeighPlatform/ScaleConnection(Option)
Unplug the power lead from the base for the following
operations.
Connect the weigh platform to
the connector marked "COM 2"
at the back of the franking ma-
chine.

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15Installation
TelephoneConnection
PowerCordConnection

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Installation
2.2.6 Position Receiving Tray
2.2.7 Fill the Label Hopper
Tab Printing
Surface

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17Controlsandfeatures
3. CONTROLS AND FEATURES
3.1 Introduction
ThefollowingpagesdetailtheControlsandFeaturesassociated
withyour IJ-35/40/50FrankingMachine,pleasetakethetime to
readthemcarefully.