If this product is sold or assigned by the original purchaser
to a third party within three years of purchase the new
owner should note that warranty is available for a period
of three years from the day the original purchaser
acquired the product from TENMA or an authorized
dealer The probe other accessories and fuses are no
covered by warrant
If any genuine defect is found during the valid warranty
period, TENMA has the option to repair the defective
product without any charge for parts or labor, or replace i
with another product (at the discretion of TENMA). TENM
may use parts, modules and
eplacement products that are
brand new or repaired to a good-as-new standard. All old
parts, modules and products that are removed during
replacement become properties of TENMA.
In this User Manual, customer means an individual or
entity vested with the rights hereunder To enjoy the
warranty service the customer must report any
defect to TENMA during the valid warranty period and
make appropriate arrangement to allow servicing The
customer should pack the defective product in a container
and deliver it to a maintenance centre specified by TENMA.
The customer should also prepay all freight cost and provide
a copy of the original sales receipt issued to the original
purchaser. If the product is to be delivered to an address
within the country where the maintenance centre operates,
TENMA shall pay the cost of returning the product to the
destination, all freight, custom duty, tax and other costs will
be paid by the customer.
This warranty does not apply to any defect, malfunction or
damage caused by accident, normal wear and tear of
mechanical parts, any form of application other than the
stated ones, improper use, improper maintenance or poor
maintenance. Under the warranty terms and conditions,
TENMAhas no obligation to provide the following services :
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a) Repairing any damage arising from installation,
repair or maintenance carried out by a non TENM
service representative
b) Repairing any damage arising from improper
use or connection to incompatible equipmen
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Tenma DSO Four-channel User Manual
