Yealink MeetingSpace VC800 User manual

Copyright
Copyright © 2018 YEALINK (XIAMEN) NETWORK TECHNOLOGY
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(1) Warranty
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GNU GPL INFORMATION
Yealink VC800/VC500 video conferencing system firmware contains third-party software under the GNU General
Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact
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The original GPL license, source code of components licensed under GPL and used in Yealink products can be
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About This Guide
v
About This Guide
Thank you for choosing the Yealink VC800&VC500 Full HD video conferencing system. It is an
all-in-one unit that supports 1080P-full HD video conferencing and includes outstanding
features such as good compatibility, easy deployment and intelligent network adaptability.
VC800 is the best choice for middle-to-large enterprise, and VC500 is the best choice for SME.
The Yealink VC800&VC500 Full HD video conferencing system is designed to help enterprises
organize video conferences easily and efficiently. Users can expect to enjoy the high-quality
video conferencing experience very cost-effectively.
This guide provides everything you need to start using your new video conferencing system
quickly. First, verify with your system administrator that the IP network is ready for system
configuration. Also be sure to read the Overview and Getting Started sections in this guide
before you set up and use the VC800/VC500 video conferencing system.
Chapters in This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing the VC800/VC500 Video Conferencing System
Chapter 4 Using the VC800/VC500 Video Conferencing System
Chapter 5 Video Conference Platform
Chapter 6 Using the CPW90 Wireless Microphones
Chapter 7 Using the CPE90 Wired Expansion Microphones
Chapter 8 Using the VCC22 Video Conferencing Camera
Chapter 9 Troubleshooting

User Guide for the VC800 Video Conferencing System
vi
Documentations
The following table shows documentations available for the VC800/VC500 video conferencing
system.
Note
Name
Contents
Where found
Language
Yealink VC800 Full
HD Video
Conferencing System
Quick Start Guide
System installation
and network
configuration
On the website/
In the package
English/Chinese
Yealink VC500 Full
HD Video
Conferencing
Endpoint Quick Start
Guide
System installation
and network
configuration
On the website/
In the package
English/Chinese
Yealink VCC22 Video
Conferencing Camera
Quick Start Guide
Camera installation
On the website
English/Chinese
Yealink
VC800&VC500 Full
HD Video
Conferencing System
User Guide
System/Web user
interface settings
Customizing and
using the system
On the website
English/Chinese
Yealink VC800/VC500
Video Conference
Room Deployment
Solution
Conference room
layout, environmental
requirements and
installation
recommendations for
the system
On the website
English/Chinese
Yealink
VC800&VC500 Full
HD Video
Conferencing System
Network Deployment
Solution
Network deployment
for the VC800/VC500
under various
scenarios
On the website
English/Chinese
You can download the latest documents online:
http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage.

About This Guide
vii
Name
Contents
Where found
Language
Yealink
VC800&VC500 Full
HD Video
Conferencing System
Administrator Guide
Functionality and
configuration of the
Yealink VC800/VC500
On the website
English/Chinese
Yealink VCR11
Remote Control
Quick Reference
Guide
Using the VCR11
Remote Control
On the website
English/Chinese
Yealink CPW90 Quick
Start Guide
How to connect
CPW90 wireless
expansion
microphones to
CP960 conference
phone
On the website
English/Chinese
Yealink CPW90
Wireless
Microphones Quick
Start Guide
How to connect
CPW90 wireless
microphones to
VC500 video
conference phone
On the website
English/Chinese
Yealink CP960 HD IP
Conference Phone
Quick Reference
Guide
How to use CP960
conference phone.
On the website
English/Chinese
Typographic Conventions
Yealink documentations contain a few typographic conventions.
You need to know the following basic typographic conventions to distinguish types of in-text
information:
Convention
Description
Bold
Highlights the web/phone user interface items such as menus, menu
selections, soft keys, or directory names when they are involved in a
procedure or user action (for example: Click on Setting ->General).
Also used to emphasize text
Blue Text
Used for cross references to other sections within this documentation
(for example: refer to Troubleshooting).

User Guide for the VC800 Video Conferencing System
viii
Convention
Description
Blue Text in
Italics
Used for hyperlinks to Yealink resources outside of this documentation
such as the Yealink documentations (for example: Yealink
VC800&VC500 Full HD Video Conferencing System Administrator
Guide ).
You also need to know the following writing conventions to distinguish conditional information:
Convention
Description
->
Indicates that you need to select an item from a menu. For example,
Settings->Basic Settings indicates that you need to select Basic
Settings from the Settings menu.
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 31, Guide Version 31.5
The following sections are new for this version:
Output Resolution on page 48
Video Call Rate on page 61
Silent Mode on page 65
EQ Self-adaption on page 67
Video Conference Management on page 101
Appointing a Lecturer on page 143
Using the VCC22 Video Conferencing Camera on page 179
Major updates have occurred to the following sections:
Controlling Local Camera on page 26
Screen Saver on page 44
Configuring Camera Presets on page 53
Audio Output on page 65
Audio Input on page 68
Controlling the Remote Camera on page 113
VMR Mode Conference on page 97
Configuring Video Recording on page 115
Using the Yealink Meeting Server on page 129

About This Guide
ix
Using the CPW90 Wireless Microphones on page 165
Changes for Release 30, Guide Version 30.8
Documentations of the newly released VC500 video conferencing endpoints are added.
The following section is new for this version:
VC500 Codec on page 5
Major updates have occurred to the following sections:
Audio Settings on page 63
Changes for Release 30, Guide Version 30.6
Major updates have occurred to the following sections:
Audio Settingon page 63

User Guide for the VC800 Video Conferencing System
x

Table of Contents
xi
Table of Contents
About This Guide ........................................................................... v
Chapters in This Guide........................................................................................................................................... v
Documentations ......................................................................................................................................................vi
Typographic Conventions...................................................................................................................................vii
Summary of Changes ..........................................................................................................................................viii
Changes for Release 31, Guide Version 31.5 .........................................................................................viii
Changes for Release 30, Guide Version 30.8 ........................................................................................... ix
Changes for Release 30, Guide Version 30.6 ........................................................................................... ix
Table of Contents..........................................................................xi
Overview .........................................................................................1
System Component Instructions........................................................................................................................1
VC800 Codec .........................................................................................................................................................1
VCC22 Video Conferencing Camera ............................................................................................................3
VC500 Codec .........................................................................................................................................................5
VCH50 Video Conferencing Hub...................................................................................................................7
CP960 Conference Phone.................................................................................................................................9
CPE90 Wired Expansion Microphones ..................................................................................................... 11
CPW90 Wireless Microphone ...................................................................................................................... 11
VCR11 Remote Control .................................................................................................................................. 13
Icon Instructions .................................................................................................................................................... 15
Icons on Display Device ................................................................................................................................. 15
Icons on CP960 Conference Phone ........................................................................................................... 17
LED Instructions..................................................................................................................................................... 18
User Interfaces........................................................................................................................................................ 19
Web User Interface........................................................................................................................................... 19
Remote Control ................................................................................................................................................. 20
Getting Started.............................................................................23
Installing Batteries for the Remote Control................................................................................................ 23
Remote Control Battery Safety Information........................................................................................... 24
Powering the System On ................................................................................................................................... 24
Put the System to Sleep ..................................................................................................................................... 24
Powering the System Off ................................................................................................................................... 25
Setup Wizard .......................................................................................................................................................... 26

User Guide for the VC800 Video Conferencing System
xii
Controlling Local Camera .................................................................................................................................. 26
Registration ............................................................................................................................................................. 27
Idle Screen ............................................................................................................................................................... 28
Idle Screen of VC800/VC500 Video Conferencing System............................................................... 28
Idle Screen of CP960 Conference Phone................................................................................................. 29
Navigating Menus and Fields........................................................................................................................... 30
Navigating the Display Device..................................................................................................................... 30
Navigating the CP960 Conference phone .............................................................................................. 31
Entering Data and Editing Fields..................................................................................................................... 33
Entering Data and Editing Fields Using Remote Control .................................................................. 33
Entering Data and Editing Fields Using CP960 ..................................................................................... 35
System Status ......................................................................................................................................................... 40
Customizing the VC800/VC500 Video Conferencing System ..43
General Settings .................................................................................................................................................... 43
Automatic Sleep Time..................................................................................................................................... 43
Screen Saver........................................................................................................................................................ 44
Backlight............................................................................................................................................................... 46
Output Resolution ............................................................................................................................................ 48
Site Name............................................................................................................................................................. 48
Language.............................................................................................................................................................. 49
Time & Date........................................................................................................................................................ 50
Configuring Camera Presets......................................................................................................................... 53
Website Snapshot............................................................................................................................................. 58
Adjusting Zoom Level of the Display Device ......................................................................................... 59
Call Protocol........................................................................................................................................................ 60
Video Call Rate................................................................................................................................................... 61
Custom Key Type .............................................................................................................................................. 62
Audio Settings........................................................................................................................................................ 63
Volume.................................................................................................................................................................. 63
Key Tone............................................................................................................................................................... 64
Silent Mode......................................................................................................................................................... 65
Audio Output...................................................................................................................................................... 65
EQ Self-adaption............................................................................................................................................... 67
Audio Input ......................................................................................................................................................... 68
Directory ................................................................................................................................................................... 69
Adding Contacts................................................................................................................................................ 70
Editing Contacts ................................................................................................................................................ 72
Deleting Contacts ............................................................................................................................................. 74
Searching for Contacts ................................................................................................................................... 75
Call History Management.................................................................................................................................. 77
Viewing Call History......................................................................................................................................... 77
Deleting an Entry from the Call History List........................................................................................... 79

Table of Contents
xiii
Adding a Local Contact from the Call History List............................................................................... 81
Using the VC800/VC500 Video Conferencing System..............83
Placing a Call........................................................................................................................................................... 83
Placing a Call by Dialing a Number........................................................................................................... 83
Placing a Call from the Search Result ....................................................................................................... 86
Placing a Call from the Directory................................................................................................................ 88
Placing a Call from the Call History ........................................................................................................... 90
Answering or Rejecting Calls............................................................................................................................ 91
Auto Answer ....................................................................................................................................................... 91
Do Not Disturb (DND) .................................................................................................................................... 93
Ending a Call ........................................................................................................................................................... 96
Conference Room Management..................................................................................................................... 96
Conference Type ............................................................................................................................................... 96
Meeting Password ............................................................................................................................................ 99
Joining the Meeting.......................................................................................................................................100
Video Conference Management...................................................................................................................101
Initiating a Conference .................................................................................................................................101
Removing Conference Participants .........................................................................................................104
Muting or Unmuting All Conference Participants .............................................................................105
Muting or Unmuting a Conference Participant ..................................................................................107
Ending the Conference.................................................................................................................................108
Call Management................................................................................................................................................109
Call Mute ............................................................................................................................................................109
Call Statistics .....................................................................................................................................................109
Changing the Video Input Source............................................................................................................111
Far Control Near Camera.............................................................................................................................112
Presentation......................................................................................................................................................114
Video Recording..............................................................................................................................................114
Screenshot .........................................................................................................................................................117
Screen Layout...................................................................................................................................................120
Network Quality Tip.......................................................................................................................................124
Video Conference Platform.......................................................127
Using the Yealink VC Cloud Management Service Platform .............................................................127
Dialing Yealink Cloud Accounts ................................................................................................................127
Using the Yealink Meeting Server ................................................................................................................129
Dialing YMS Accounts...................................................................................................................................129
YMS Video Conference.................................................................................................................................130
Using the StarLeaf Cloud Platform...............................................................................................................152
Dialing StarLeaf Cloud Numbers ..............................................................................................................153
Joining the StarLeaf Meeting .....................................................................................................................154

User Guide for the VC800 Video Conferencing System
xiv
Using the Zoom Cloud Platform...................................................................................................................155
Joining the Zoom Meeting..........................................................................................................................155
Using the BlueJeans Cloud Platform ...........................................................................................................157
Joining the BlueJeans Meeting..................................................................................................................157
Using the Pexip Platform .................................................................................................................................158
Dialing Pexip Alias ..........................................................................................................................................158
Joining the Pexip Meeting...........................................................................................................................160
Using the Mind Platform..................................................................................................................................161
Joining the Mind Meeting...........................................................................................................................161
Using the Custom Platform.............................................................................................................................163
Using the CPW90 Wireless Microphones.................................165
LED Instructions...................................................................................................................................................165
Placing the CPW90 .............................................................................................................................................166
Charging the CPW90 .........................................................................................................................................167
Turning the CPW90 On or Off .......................................................................................................................168
Registering CPW90 with the CP960 Conference Phone......................................................................168
Registering CPW90 with the VC500 Video Conferencing Endpoint ...............................................170
Viewing CPW90 Information ..........................................................................................................................173
Finding the Registered CPW90......................................................................................................................174
Working Frequency ............................................................................................................................................175
Using the CPE90 Wired Expansion Microphones....................177
Placing the CPE90 ...............................................................................................................................................177
Muting or Unmuting the CPE90....................................................................................................................177
Using the VCC22 Video Conferencing Camera........................179
Viewing Camera Information .........................................................................................................................179
LED Instructions...................................................................................................................................................180
Controlling VCC22 Camera .............................................................................................................................180
Adjusting Camera Layout ................................................................................................................................182
Controlling the Multiple Remote Cameras ...............................................................................................183
Layouts of Multiple Display Screens............................................................................................................183
Upgrading the Camera firmware ..................................................................................................................184
Resetting Camera................................................................................................................................................184
Troubleshooting.........................................................................187
System Diagnostics ............................................................................................................................................187
General Issues.......................................................................................................................................................190
Camera Issues.......................................................................................................................................................192
Display Issues........................................................................................................................................................193

Table of Contents
xv
Video & Audio Issues ........................................................................................................................................193
System Maintenance .........................................................................................................................................194
Regulatory Notices ....................................................................203
Service Agreements ...........................................................................................................................................203
Limitations of Liability .......................................................................................................................................203
Safety Instructions ..............................................................................................................................................203
Restriction of Hazardous Substances..........................................................................................................205
Appendix - Time Zones .............................................................207

User Guide for the VC800 Video Conferencing System
xvi

Overview
1
Overview
This chapter provides an overview of the VC800/VC500 video conferencing system. Topics
include:
System Component Instructions
Icon Instructions
LED Instructions
User Interfaces
If you require additional information, or assistance to help you use your new system, contact
your system administrator.
System Component Instructions
Before installing and using the VC800/VC500 video conferencing system, you need to be
familiar with the following system components, including:
VC800 Codec
VCC22 Video Conferencing Camera
VC500 Codec
VCH50 Video Conferencing Hub
CP960 Conference Phone
CPE90 Wired Expansion Microphones
CPW90 Wireless Microphone
VCR11 Remote Control
VC800 Codec
VC800 codec compresses outgoing video and audio data, transmits this information to the far
end, and decompresses incoming data. It supports 16:9 and 4:3 aspect ratios. It can be
compatible with different audio devices, and can adapt to the display devices automatically.

User Guide for the VC800 Video Conferencing System
2
Front Panel:
The HD camera supports 12 x optical zoom, white balance and automatic gain. The LED
indicator in front of the camera indicates different statuses of the system. For more information,
refer to LED Instructions on page 18.
The VC800 camera can be panned (± 100 degrees range), tilted (± 30 degrees range).
Rear panel：
Port Name
Description
①
Line Out
Connects to an audio output device using an audio cable
(3.5mm).
②
Line In
Connects to an audio input device using an audio cable
(3.5mm).
③
USB
Inserts a USB flash drive to one of the two USB ports for
storing screenshots, recording videos or capturing packets.
Note: If two USB flash drives are connected, only the latter
one can be identified.
④
VC Hub/Phone
If you want to share contents, connect this port to the