Yealink VC400 User manual

Yealink VC400 Video Conferencing System Quick Start Guide
Applies to firmware version 30.20.0.1 or later
V20.1
Yealink Network Technology CO., LTD

Table of Contents
Remote Control and Cable
Ties Installation
Bracket and Camera Installation
Packaging Contents 1
2
3
4
Connections 7
6
10
Troubleshooting
Main Screen
Network Deployment

1
Please use the Yealink-customized DVI cable
Packaging Contents
Quick Start GuidePower Adapter Optional Accessory
CPE80 Expansion
Microphone
Cable Ties 7
+
AAA Batteries 2
+
(2m) (7.5m)
3.5mm Audio Cable
Camera Wall Mount Accessories
+
+
4
+
2
VCC18 Camera VCP40 Video Conferencing Phone VC400 Codec VCR10 Remote Control
DVI Cable VGA Cable Ethernet Cable Ethernet Cable
+
HDMI Cable 2
Velcro 2
+
We recommend that you use the accessories provided or approved by Yealink. The use of unapproved
third-party accessories may result in reduced performance.

Connections
2
Please connect to the Display1 port if you only have one display device
VCC18 Camera
VCP40 Video Conferencing
Phone
VGA Cable HDMI Cable 2m Ethernet Cable Power Adapter
PC Display 2
DVI Cable 7.5m Ethernet Cable
+
The system should be used with Yealink original power adapter (19V/3.42A) only. The use of the third-party
power adapter may cause the damage to the system

Remote Control and Cable Ties Installation
3
Fasten the cables with the cable tie
Install batteries

Bracket and Camera Installation
Please chose the following installation mode when the thickness of the TV is between 35-120mm
Hanging Mode
Adjust the bracket to ensure close adhesion to the back of the TV
TV
4
1
3
2
Lock the Camera Remove the protection of the Velcro
1
Make sure the back of the
Steps: Install bracket
TV is clean, and then adjust the bracket to ensure close adhesion to the back of the TV with Velcro
34
2

The recommended height for camera positioning is 1.5m-1.8m above the ground
Wall Mount Method
Hole diameter: 6mm
Hole depth: 30mm
50mm
100mm 4
5 6
1
3
2Screw specification: M3 8
+
Screw specification: T4 30
+
Steps：Punch holes & Insert expansion bolts Drive screws Adjust the screws position and manually lock them
Insert screws to lock the bracket to the wall Connect DVI cable Lock the camera
1
4
3
6
2
5

Main Screen
6
Time and date Site name Status icon System IP address and
account information

Network Deployment
To ensure that the VC400 works correctly, please configure it according to the conference role
that it plays. If it is in the head office, please make sure that it can be reached from the public
network. If it is in a branch office, please use an intelligent firewall to deploy it, or just follow the
same steps as for the head office
Head Office
At least one static public IP address is required in the head office to allow branch offices to
connect. The recommended system configurations are as follows :
. To deploy the VC400 on a public network, you need to assign a static public IP address to the
VC400.
. To deploy the VC400 in an Intranet, you must assign a static private IP address behind the
firewall to the VC400. In the meantime, do port mapping on the firewall for VC400.
Configure a Static IP
Firstly, configure a static IP for the VC400.
For example: you can use the remote control to configure the IP 10.3.20.12 to your VC400.
.
Menu->Advanced (Admin Password:0000)->LAN Configuration
. Turn off the 【DHCP】
.
Enter the IP address, subnet mask, gateway and DNS information in corresponding fields.
7

PortFunction
H.323 signal port
SIP（optional ）
Audio & Video media stream port
Web management port（optional ）
Protocol Type
UDP/TCP
5060
443
50000-50499
1719-1720
TCP/UDP
TCP/UDP
TCP
Configure Port Mapping
If the VC400 is deployed in an Intranet, you need to finish the following port mapping on the firewall:
8
. Press 【Save】to save the configuration, then the screen prompts【Reboot now】
. Press 【OK】
to reboot the system.
8

8
9
Branch Office
If you are in a branch office, following two options are suggested:
Option1: Deploy the VC400 following the same steps as for the head office. In this way, both inbound
and outbound calls will be available.
Option2: Deploy the VC400 using an intelligent firewall, which means that plug and play is possible
without any further firewall configuration, but only outbound calls are available.
Please note that when the VC400 is deployed with an intelligent firewall, you have to open ports (as shown below)
permission if they are restricted
PortFunction
H.323 signal port
SIP（optional ）
Audio & Video media stream port
Protocol Type
TCP/UDP
TCP/UDP
TCP/UDP
50000-50499
5060
1719-1720
It is recommended that you forward the web management port(443/TCP) to the public network, so that the
head office can remotely manage the branch office.

Video Resolution Recommended Bandwidth
Full HD 1080P 1.3Mb
People 1080P+Content 1080P 2.6Mb
Bandwidth Requirements
To ensure the best video conference performance , the recommended bandwidth for VC400 is as
below:
For more information on configurations, contact your system administrator.
The bandwidth mentioned above is based on a two-way conference. Head office bandwidth should be
increased in line with the growing number of connected branch offices.
10
Troubleshooting
After installation and deployment, you can test the VC400 by dialing the Yealink Demo Room.
If you can’t dial out successfully, please contact your IT administrator to check the internal
network configuration.
Assume that you are A in head office. Using the configuration method explained in "Head Office"
chapter on page 7, you find that you can call B in branch office or Yealink Demo, but that they
cannot call you. The most likely reason is that the firewall or gateway in the environment does
not support the H.323 ALG feature. In this situation, please take the following actions so that the

NAT feature on the VC400 can solve this problem. (Carry out each step via the remote control)
. Menu->Advanced(Admin Password:0000)->NAT/Firewall
. Select 【Auto】from the 【Type】pull-down list, the system will obtain public IP address
automatically.
. If the system does not obtain a public IP address automatically, select【Manual Settings】from
the 【Type】pull-down list, and then enter the public IP address in the【Public IP Address】field.
11
Yealink Test Room IP: 117.28.251.50、117.28.251.51

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YEALINK NETWROK TECHNOLOGY CO.,LTD.
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Xiamen, China(361008)
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