ELRO DWH SERIES Service manual

DWH SERIES
VIDEO SECURITY SYSTEM
Installation and Operation Instruction Manual
This manual should be retained in a safe place for future reference

CONTENTS
SYSTEM INTRODUCTION
04
04
04
05
05
07
08
08
08
09
09
10
11
11
11
12
13
13
15
15
16
16
18
18
18
18
19
19
19
20
21
21
21
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23
KIT CONTENTS
QUICK START GUIDE
SETUP THE CAMERA
SETUP THE TOUCH CREEN MONITOR / RECEIVER
SYETEM OPERATION
REMOTE ACCESS
SETTING THE CAMERA CHANNEL
PAIRING THE CAMERA TO RECEIVER
CAMERA INSTALLATION
LIVE SCREEN DISPLAY
ZOOM FEATURE
RECORDING LIVE VIDEO
PLAYING BACK RECORDED VIDEO
CAMERA SETUP SCREEN
CAMERA PAIRING
CAMERA ACTIVATION
BRIGHTNESS
RECORDER SETUP SCREEN
MOTION DETECTION
SCHEDULE RECORD
CLEAR A SCHEDULE RECORD
NETWORK SETUP SCREEN
INTERNET SETUP
SECURITY CODE SETUP
NETWORK INFORMATION
SYSTEM MENU
SYSTEM OPERATION
GETTING TO KNOW THE RECEIVER AND CAMERA
INSTALLATION
READ BEFORE START
REQUIREMENT FOR REMOTE VIEW
PLANNING YOUR LAYOUT
SAFETY INSTALLATION TIPS
IMPORTANT NOTES

2
CONTENTS
SYSTEM INTRODUCTION
03
03
05
05
07
08
08
08
09
09
09
11
12
12
12
13
14
16
16
16
17
17
18
18
19
19
20
20
20
21
21
22
22
23
24
KIT CONTENTS
QUICK START GUIDE
SETUP THE CAMERA
SETUP THE TOUCH CREEN MONITOR / RECEIVER
SYETEM OPERATION
REMOTE ACCESS
SYSTEM REQUIREMENT
SETTING THE CAMERA CHANNEL
PAIRING THE CAMERA TO RECEIVER
CAMERA INSTALLATION
LIVE SCREEN DISPLAY
ZOOM FEATURE
RECORDING LIVE VIDEO
PLAYING BACK RECORDED VIDEO
CAMERA SETUP SCREEN
CAMERA SETUP
CAMERA ACTIVATION
BRIGHTNESS
RECORDER SETUP SCREEN
MOTION DETECTION
SCHEDULE RECORD
CLEAR A SCHEDULE RECORD
NETWORK SETUP SCREEN
INTERNET SETUP
SECURITY CODE SETUP
NETWORK INFORMATION
SYSTEM MENU
SYSTEM OPERATION
UNDERSTANDING THE VIDEO VIEWING SPEED
GETTING TO KNOW THE RECEIVER AND CAMERA
INSTALLATION
PLANNING YOUR LAYOUT
SAFETY INSTALLATION TIPS
IMPORTANT NOTES TO READ BEFORE START
REMOTE ACCESS32
MAINTAINING THE SYSTEM
UPGRADING YOUR FIRMWARE
TROUBLE SHOOTING
SYSTEM CONFIGURATION
PRODUCT SPECIFICATION
RECORDING TIME FOR MEMORY CARD
BATTERY USED IN THE RECEIVER
DECLARATION
DISPOSAL & RECYCLING
ALARM SETUP SCREEN
PERIOD
MELODY
SYSTEM SETUP SCREEN
POWER SAVING
SCREEN AUTO LOCK
TIME
CLOCK ALARM
TIME SETTING
TIMER
FORMAT STORAGE
SYSTEM UPGRADE
LANGUAGE
QUICK TIPS
OVERVIEW
DOWNLOADING APPS
ANDROID
iPHONE/iPAD
CONNECTING TO THE INTERNET
23
24
24
25
25
26
26
27
27
28
28
29
29
30
30
30
30
30
32
34
35
35
36
37
38
38
39
39
39

2
IMPORTANT NOTICE
Please Read Before You Start

This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to
Part 15 of the FCC rules and ETSI (EN) 300 328. These limits are designed to provide reasonable
protection against harmful interference in residential installations. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio or television equipment reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Move the equipment away from the receiver.
- Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for additional suggestions.
If the camera system no longer functions or can no longer be repaired, it must be disposed of according
to the valid statutory regulations. Disposal of spent batteries/accumulators:
You are required by law (Battery Ordinance) to return all spent batteries and accumulators. Disposing of
spent batteries/accumulators with common household waste is prohibited! Batteries/accumulators that
contain hazardous substances are marked with the symbols on the side. These symbols indicate that it
is prohibited to dispose of these batteries/accumulators in the household waste.
The abbreviations for the respective heavy metals are Cd = cadmium, Hg = mercury, Pb = lead. You can
return spent batteries/accumulators that can no longer be charged to the designated collection points in
your community, outlets or wherever batteries or accumulators are sold. Following these instructions will
allow you to fulfill the legal requirements and contribute to the protection of our environment!
You are cautioned that any change or modifications to the equipment not expressly approved by the
party responsible for compliance could void your authority to operate such equipment.
FCC/CE WARNING
Disposal

 System “Device ID” and “Password” are provided on a label
applied at the back of the LCD Monitor (behind the pull out stand).
The “Device ID” and “Password” are needed for remote viewing.
For security purpose, it is recommenced for user to copy the
“Device ID” and “Password” information to the user manual,
following by removing the label containing the “Device ID” and
“Password” information.
Please store this manual in a safe place to protect the device ID
and password information for future reference.
 Always use discretion when installing CCTV surveillance
equipment especially when there is perceived policy. Enquire
regarding local regulations applicable to the lawful installation of
video recording/surveillance. Third party consent may be
required.
REQUIREMENTS FOR REMOTE VIEW
Supported Device
 iPhone, iPad1, iPad2, New iPad and iPod Touch 
 Android devices (phone/ tablet PC)
Note:
Not suitable for Windows7 or Blackberry Smartphones.
Recommended minimum internet upload speed
512Kbps upload speed (or bandwidth) to achieve up to an average of
2FPS viewing speed. Average viewing speed will depend on other
restrictions by your ISP (internet service providers).
4

5
PLANNING YOUR LAYOUT
SAFETY AND INSTALLATION TIPS
LCD Touch Screen Monitor
 keep away from heat sources and high temperature places
 Avoid direct sunlight
 Avoid humid places
 Avoid vibration
 Install in a ventilated environment
 The supplied SD card can be replaced with up to a 32GB SD card if
required
Installation Notes
Always follow manufacturers advice when using power tools, steps,
ladders, etc and wear protective equipment (e.g, safety goggles and
gloves) when drilling holes, etc.
When using ladders ensure they are positioned on a firm stable surface at
an angle and suitably secured. Check for hidden electricity wires or water
pipes before drilling any holes. If in doubt use a cable/pipe locator.
It is recommended to avoid exposing the camera to extreme weather
conditions (e.g, under a gutter which is prone to water leaks). After drilling

any holes through an external wall for a cable, ensure the hole is sealed
up using a suitable sealant to prevent drafts.
To prevent a fire or electrical shock hazard, do not attempt to open the
housing while the camera is exposed to rain water or wet conditions. Do
not expose any wiring connections to weathering. If terminating any wiring
connections outdoors then use a suitable weathering box to insulate the
connections.
There are no user serviceable parts inside. Refer servicing to qualified
service personnel.
Camera Installation
 Avoid positioning the camera so that it is facing directly at the sun as
this will impair the picture quality viewed.
 Avoid pointing the camera lens directly through clear glass as the night
vision LEDs will cause a blurred image at night.
 Avoid pointing the camera directly at any bushes, tree branches or
moving objects that might naturally move due to winds. This is also
because if you need to use the motion detection feature in the PC
software to record movement the software might record unnecessarily.
6

KIT CONTENTS
1 x Camera 1 x Touch Screen LCD Monitor w/Cradle
2 x 5V/1A Power Adaptor 1 x Camera Stand 1 x Antenna
1 x Internet Cable 1 x Fixings Pack 1 x Instruction Manual
7

QUICK START GUIDE
For further details on the installation of the camera bracket and fixings
please refer to page12.
Set Up the Camera
Set Up the Touch Screen Monitor
1. Flip out the stand, extend the antenna, connect AC/DC adapter to the
input on the side of the monitor.
Antenna
2. Press and hold the POWER button on the top of the monitor for 3 - 4
seconds to power it up.
3. The receiver displays Welcome screen for a few seconds and then
transitions to the LIVE view.
4. Place the SD card into the SD card slot located on the side of the
monitor.
Note:
The screen remains dark until the cameras is powered up.
8

9
The 7" touch screen monitor is fitted with a rechargeable battery and can
operate for up to 4 hours on battery power once fully charged. The
monitor can be carried around anywhere within operating range of the
cameras, but should be used in a dry environment as it is not
weatherproof.
System Operation
Refer page18, for Camera, System and Recording Settings.
Remote Access
Can be done via iPhone, iPad1, iPad2, New iPad / Android device
connected to 3G/Wifi internet.
For an Android device
Please read page32 of this instruction manual
For iPhone, iPad1, iPad2, New iPad
Please read page34 of this instruction manual
NEED HELP
Note:
The monitor must be placed on the docking cradle to allow remote viewing.
If removed from the cradle then the camera(s) can only be viewed on the
7” touch screen monitor.
customer helpline y to Friday 9.00am to 5.00pm o 5.00p

Light State What it means
Power
status
On
(Red) The camera is on.
Off The camera is off.
Flashing The camera is in pairing mode.
Link
status
On
(Green) The camera is connected to the receiver.
Off The camera is in standby.
WHAT THE LIGHTS MEAN
10
Receiver
Power Dock
Data Cable
Connection
AC Power
Connection
Power
SD slot
AC Power
Connection
Receiver
(back/side)
Cradle
Pull-Out
Stand
Reset
Antenna
Front view
Camera Back view
Power status
Link status
Light sensor
Antenna
connector
Power
pigtail
Power/Pair
button
Microphone
GETTING TO KNOW THE MONITOR AND CAMERA

INSTALLATION
Setting the Camera Channel (Optional)
The wireless cameras will be supplied preset to channel 1.
The wireless monitor supports up to 4 wireless cameras. Follow the step
below to setup or change the monitor channel of the camera. If you are
adding another camera to link with the supplied monitor in this kit, then
ensure its channel is set to a different channel to the existing camera(s).
Pairing the Camera to Receiver (Optional)
Follow the steps in Camera Setup section (p.18) to setup or change the
channel of the camera. If you are adding another camera to link with the
supplied monitor in this kit, then ensure its channel is set to a different
channel to the existing camera(s).
Note:
If the wireless camera is located within 1m to 1.5m from the wireless monitor
and the camera's volume on the receiver is turned on , then you
may hear a whistling noise on the monitor which if feedback picked up by
the microphone. In this case please locate the camera further away from
the monitor to prevent this noise.
If the power connection to the camera is kept outdoors, ensure the
connection is suitably protected.
11

CAMERA INSTALLATION:
A. Secure camera stand on the wall
B. Loosen the thumb screw
C. Adjust the camera to the correct viewing position then tighten the
screw and T-bolt.
Outdoor installation of the camera:
If connecting the wiring connections externally: Use masonry
drill bit to pass the camera’s power supply connection through
the external wall (to outside).
12

SYSTEM INTRODUCTION
Your monitor’s system software operates through a series of screens that
let you choose groups of operations. For example, when you tap on the
camera icon in the Pop-up menus, you can set how you want the main
viewing screen, “the Live screen” to display images from the paired
cameras. You can scan between cameras, show all cameras on a single
screen (Quad view), or only display specific camera.
The Live screen lets you view the camera transmissions. It also lets you
set up your screen display and make adjustments to it. Icons on the
screen itself let you monitor power and camera status.
13

14
WHAT THE ICONS MEAN
Icon What it does
Adjust the volume level.
Select how you want the Live screen to display camera input:
Scan between cameras (5 seconds)
Quad view (all paired cameras display)
Full view (1 camera displays on full screen)
Camera
Mode
Volume
Uniden
Guardian
System
Settings
SD Capacity
Battery
Capacity
Camera
Number
Record
Status
Connecting
to the
Internet
Internet
Connected
Intranet
Connected
Remote View
Motion
Scheduled
Pop Up Menu
Tab
No SD Card
Indicator
Access the Uniden Guardian Software Operation screens or view recorded events.
Indicates memory capacity remaining.
Displays battery capacity.
This graphic shows battery at nearly full.
Displays the camera number and signal strength through the status lines to the left
of the number.
Tap to start or stop recording for that camera
• Steady on - Not recording • Flashing - Recording
Connecting your system to the internet.
Connects your system to the internet.
Connects your system to the intranet.
Indicates remote viewing is in process.
System indicates motion detection recording in progress.
System indicates scheduled recording in progress.
Opens and closes the pop up menu display.
Displays red when the SD card is not present or is damaged.

Live Screen Displays
The Live screen displays in 2 views - Quad View or Full View. Quad View
displays the images in 4 quadrants (only display camera that is ON). Tap
a quadrant to display single camera view / full view. Tap on that image
again to return to Quad View.
Zoom Feature
To zoom into a particular area,
1. Go to full view, then tap to activate zoom mode.
2. Select the zone by tapping the zone area to view zoom in screen.
Recording Live Video
1. On the Live screen, tap for the camera to begin recording.
2. Tap it again to stop recording.
You can record all cameras at the same time. With manual recording,
each recording session (video clip per camera) is two minutes in length.
15

Playing Back Recorded Video
1. Tap on the highlighted day containing the recording you want to view.
The Record List screen will display that day’s recordings listed in a folder.
If you tap on a day that is not highlighted, a folder displays with no
recordings listed.
2. Tap on the recording you want to view. It displays on the screen.
3. Tap on any area of the screen that does not have control icons to bring
up the playback progress bar. Tap that area again to close it.
4. While playback progress is visible, you can fast forward/rewind by
dragging the playback bar.
5. When playback ends, tap to return to the Record List
SYSTEM MENU
The SYSTEM MENU highlights the Camera Setup option as the
default.
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17
Camera Setup
Recorder Setup
Alarm Setup
Network Setup
System Setup
Quick Tips
Main Screen Sub Screens What it Does
Pairs new cameras to the receiver.
Makes the cameras visible to the monitor.
Brightens or darkens the video of that camera.
Records when something moves in front of the
camera. Continues recording for 2 minutes.
Set up a schedule for pre-determined recording
times and lengths.
Select the type of internet connection to be
used.
Set a security code for remote access.
Displays information about your network and the
receiver’s unique UID number.
Set a length of time for the alarm to sound.
Set the alarm volume.
Select a melody to play for the alarm.
Temporarily turns off the LCD after the system is
idle for 2 minutes to conserve power.
Locks the screen from further activity until the
screen is unlocked.
Set the time in 12-hour increments.
Formats / erases all the data on the SD card.
upgrades the receiver firmware.
Lists the original system defaults.
Provides a list of 10 common questions.
Camera Setup
Camera on
Brightness
Motion Detection
Schedule Record
Internet Setup
Security Code
Network Information
Period
Volume
Melody
Power Saving
Screen Auto Lock
Time
Format Storage
System Upgrade
Default
NA

Camera Pairing
Your camera is paired to the monitor at the factory to channel 1.
To add new camera(s) to your system, you have to pair it to the different
channel(s).
1. Tap the camera image you want to pair. A processing icon displays
for a 60 second countdown.
2. Press and release the Pairing button on that camera’s power cord
(see page 11). The system will indicate pairing is successful when
pairing completes.
3. The system will automatically adjust the Camera On screen.
Camera Activation
When you add a camera to your system, the system will turn on the
camera automatically.
An X indicates a camera is OFF, a check indicates ON. Tap on the
camera to turn it ON or OFF. 18
SYSTEM OPERATION
Camera Setup Screen
Tap on camera setup.
This screen should display: