VeEX CX380C User manual

USER MANUAL
Please direct all questions to your local VeEX® Sales Ofce, Representative, or Distributor.
Or, contact VeEX technical support at www.veexinc.com.
No part of this user manual may be reproduced, translated into a foreign language, or
be transmitted electronically without prior agreement and written consent of VeEX
Incorporated as governed by International copyright laws. Information contained in this
manual is provided “as is” and is subject to change without notice. Trademarks of VeEX
Incorporated have been identied where applicable, however the absence of such
identication does not affect the legal status of any trademark. D07-00-147P RevA00
Copyright 2020 VeEX Incorporated. All rights reserved.
CX380C
CATV Maintenance Test Set

Table of Contents
1.0 General Information
1.1 Customer Support
1.2 Warranty
1.3 Patent Information
1.4 Documentation Conventions
2.0 Safety Information
3.0 Introduction to CX380C
3.1 Key Features
4.0 Basic Operation
4.1 Compact Platform Overview
4.2 Keypad
4.3 Touch Screen Display
4.4 Battery
4.5 Connectors and Panels
4.5.1 Test Ports
4.5.2 Utility Ports
4.6 Software Upgrade
5.0 Home Screen and Menu
5.1 Screen Layout
5.2 Screen Icons
6.0 Setup
6.1 Channel Tables
6.2 Locations
6.3 Test Point Compensation
7.0 Test Applications
7.1 Single Channel Measurement
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7.1.1 Analog Channel Measurements
7.1.2 Digital Channel Measurements
7.1.3 Constellation Measurements
7.1.4 Impairment Measurements
7.1.4.1 Table Mode
7.1.4.2 Graph Mode
7.1.5 Timed Stats
7.2 Tilt Analysis
7.3 Spectrum Analysis
7.3.1 Setup
7.3.2 Amplitude Measurements
7.3.3 Ingress Measurements
7.4 Cable Modem
7.4.1 Setup
7.4.2 Cable Modem Result - DOCSIS 3.0
7.4.3 Cable Modem Result - DOCSIS 3.1
7.4.4 OFDM/Subcarriers
8.0 Sweep Operations
8.1 Sweep Settings
8.1.1 Sweep Limits
8.1.2 CaLan Master Profile
8.2 Run Sweep
8.2.1 Sweep Screen
8.2.2 Sweep Mode
8.2.3 Sweep Status and Sweep Table
8.3 Reference
8.4 Controls
8.4.1 Frequency Controls
8.4.2 Scale Controls
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8.4.3 Trace Controls
8.4.4 Marker Controls
9.0 Advanced Tools Menu
9.1 Fiber Scope
9.1.1 Automatic Focus Detection and Analysis
9.1.2 Main Advantages of Automatic Focus Detection
9.1.3 The Importance of Fiber Connector Inspection
9.1.4 Fiber Connectors and Test Gear Vulnerabilities
9.1.5 About the DI-1000 Fiber Inspection Scope
9.1.6 Fiber Connector Inspection Setup
9.1.7 Capture Tab (View)
9.1.8 Captured Files Tab
9.2 Optical Power Meter (OPM)
9.2.1 Setting Pass/Fail Limits
9.3 Data Card
9.4 WiFi inSSIDer
9.5 OTDR Viewer
9.6 Ethernet Tools
9.7 HIP
9.8 TDR
9.9 In Service Sweep
9.10 R-Server
9.11 DMM
10.0 Tools
10.1 IP Tools
10.1.1 Setup
10.1.2 IP Connection Status
10.1.3 Ping
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10.1.4 Trace Route
10.2 Net Wiz
10.2.1 Net Wiz Setup
10.2.2 Net Wiz Results
10.3 WiFi Wiz
10.3.1 WiFi Procedure
10.4 Web Browser
11.0 Utilities
11.1 About
11.2 Screen
11.3 Bluetooth
11.4 Power
11.5 Backlight
11.6 Global
11.7 Date and Time
11.8 Remote Access
12.0 File Management
12.1 File Manager: Working with Saved Results, Profiles, Images
12.1.1 Backup and Restore Files
13.0 Setup - Main Menu
14.0 Certifications and Declarations
15.0 About VeEX
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1.0 General Information
This user manual is suitable for novice, intermediate, and experienced users and is intended to help use the features and
capabilities of VeEX products successfully. It is assumed that the user has basic computer experience and skills, and is familiar
with telecommunication and other concepts related to VeEX product usage, terminology, and safety.
Every effort was made to ensure that the information contained in this user manual is accurate. Information is subject to change
without notice and we accept no responsibility for any errors or omissions. In case of discrepancy, the web version takes
precedence over any printed literature. The content in this manual may vary from the software version installed in the unit. For
condition of use and permission to use these materials for publication in other than the English language, contact VeEX, Inc.
© Copyright VeEX, Inc. All rights reserved. VeEX, Sunrise Telecom, Digital Lightwave, Air Expert, CaLan, FaultScout, Fiberizer,
MPA, MTT, RXT, VeGrade, VeriPHY, and VeSion, among others, are trademarks or registered trademarks of VeEX, Inc. and/or its
affiliates in the USA and other countries. All trademarks or registered trademarks are the property of their respective companies. No
part of this document may be reproduced or transmitted electronically or otherwise without written permission from VeEX, Inc.
This manual describes software and/or a device that uses software either developed by VeEX Inc. or licensed by VeEX, Inc. from
third parties. The software is confidential and proprietary of VeEX, Inc. The software is protected by copyright and contains trade
secrets of VeEX, Inc. or VeEX's licensors. The purchaser of this device and/or software, downloaded or embedded, agrees that it
has received a license solely to use the software as embedded in the device and/or provided by VeEX Inc., and to use it solely as
intended and described in this manual. The purchaser is prohibited from copying, reverse engineering, decompiling, or
disassembling the software.
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1.1 Customer Support
For more technical resources, visit www.veexinc.com.
For assistance or questions related to the use of this product, call or e-mail our customer care department for customer support.
Before contacting our customer care department, have the product model, serial number, and software version ready. Please locate
the serial number on the back of the chassis. Please provide this number when contacting VeEX, Inc. customer care.
Support hours may vary depending on the product.
Product Technical Support
Support is generally available 8:00 AM to 8:00 PM, Eastern Standard Time, Monday to Friday.
Phone: [phone]
E-mail: [email protected]
MPA Product Technical Support
Support is generally available 8:30 AM to 5:30 PM, Eastern Standard Time, Monday to Friday.
Phone: [phone]
International: [phone]
E-mail: [email protected]
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1.2 Warranty
For warranty information on VeEX products, go to https://www.veexinc.com/Support/Warranty.
To activate the warranty, please register your product at https://www.veexinc.com/Support/ProductRegistration.
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1.3 Patent Information
VeEX product hardware and software may be protected by one or more patents on file with the United States Patent Office.
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1.4 Documentation Conventions
Icons used in this manual:
Marks a helpful tip (action or method), which can save time and improve
usability of the product.
Provides important information needed to use this product and avoid
missteps.
Cautions against and action or inactivity, which can hinder productivity.
Strongly warns against a condition, an action, or inactivity which can lead
to a health hazard, injury, equipment damage, data loss, and/or financial
losses.
Stop and read before continuing.
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2.0 Safety Information
Safety precautions should be observed during all phases of operation of this instrument. The instrument has been designed to
ensure safe operation; however, please observe all safety markings and instructions. Do not operate the instrument in the presence
of flammable gases or fumes or any other combustible environment. VeEX Inc. assumes no liability for the customer's failure to
comply with safety precautions and requirements.
Lithium-ion Battery Precautions
Lithium-ion (Li-ion) battery packs are compact and offer high capacity and autonomy, which make them ideal for demanding
applications, like providing long lasting power to portable test equipment. For safety reasons, due to their high energy concentration,
these batteries packs and products containing them must be used, charged, handled, and stored properly, according to the
manufacturer’s recommendations.
Li-ion battery packs contain individual Li-ion cells as well as battery monitoring and protection circuitry, sealed in its plastic container
that shall not be disassembled or serviced.
The test set unit's battery pack is also fitted with a safety connector to prevent accidental short circuits and reverse polarity.
Always charge the unit's battery pack inside the test platform battery bay using the AC/DC adapter supplied by VeEX.
Do not charge or use the battery pack if any mechanical damage is suspected (shock, impact, puncture, crack, etc).
Do not continue charging the battery if it does not recharge within the expected charging time
Storage: For long term storage, the battery pack should be stored at 20°C/68°F (room temperature), charged to about 30 to
50% of its capacity. Spare battery packs should be charged and used at least once a year to prevent over-discharge (rotate
them regularly).
It is recommended to charge and use battery packs at least every three months. Battery packs shall not go without recharging
(reconditioning) for more than six months.
After extended storage, battery packs may reach a deep discharge state or enter into sleep mode. For safety reasons, Li-ion
batteries in deep discharge state may limit the initial charging current (pre-recharge) before starting their regular fast charging
cycle. The pre-charging state may take several hours.
Air transportation of Li-ion batteries is regulated by United Nations' International Air Transportation Association (IATA)
Dangerous Goods Regulations and by country-specific regulations. Please check local regulations and with common carriers
before shipping Li-ion battery packs or products containing relatively large Li-ion battery packs.
Electrical Connectors
Telephone lines may carry dangerous voltages. Always connect the electrical test ports to known test interfaces which carry low
level signals.
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3.0 Introduction to CX380C
The VeEX®CX380c is a powerful CATV Maintenance test set featuring Forward and Return Path Sweep, DOCSIS 3.1 OFDM
Analysis, Spectrum Analysis, Advanced QAM, and VeTest speedtest capabilities. For the most recent product specifications, see the
product page on www.veexinc.com.
3.1 Key Features
Full compatibility with CaLan 3010H+ Sweep System for Forward Path to 1.8 GHz and optional Return Path to 204 MHz
Comprehensive SLM measurements (VeCheck Full Band Scan, Tilt, and Single Channel)
Advanced Digital Measurements (MER, BER, Equalizer, HUM, Center Frequency Error, Symbol Rate Error, Frequency
Response, Group Delay)
DOCSIS 3.1 Cable Modem with OFDM Analysis
FCC POP including Digital POP (optional)
V-Test Throughput tests for both RF and Layer 4+ interfaces
V-Perf Layer 4+ TCP Test (optional)
Physical layer cable testing with TDR or DMM (optional)
Optical Power Meter (optional)
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CX380C User Manual RevA00
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4.0 Basic Operations
Power ON the unit by pressing the Power key on the keypad. Power OFF the unit by pressing the Power key for at least 2
seconds. If the unit does not respond, force the unit to power down by holding the Power key down for more than 10 seconds.
4.1 Platform Overview
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4.2 Keypad
The keypad comprises the following keys:
Power: Press for 3-5 seconds to power
the test set ON or OFF (prevents
accidental ON/OFF). FORCE OFF by
pressing more than 10 seconds.
Save Test Results: Saves the current
Test Results or snapshot in autonamed
file with time stamp. See File
Management.
Clear History: Resets blinking LED
reminders of past Errors or Alarms. Test
results are not affected. (not used in
OTDR).
Help: Accesses the User Manual.
Lock/Unlock Touch Screen: Can also
be programmed to capture screen shots
(>Utilities>Settings>Global>Save
Settings).
Home: Returns to the Main Menu.
Cursor Keys
: Application dependent.
Offers alternative
Navigation to touch
screen (e.g. while wearing gloves in
cold weather). Moves the cursor in any
of the four supported directions (left,
right, up, down).
Enter
: Application dependent. Enter
menus/functions.
Escape: Application dependent.
Returns to previous screen/function.
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Power Save/Sleep Mode
Save the unit's battery power by turning on "Sleep Mode" when needed. From the Home/Main Menu Screen, press the
key for 3 seconds. Press the key again for 3 seconds to restore normal operation.
Battery Status: Check the battery status by pressing the key for 1 second.
Outdoor Visibility
To change the screen to "High Contrast" mode and make it easier to see when outdoors, press the key for 3
seconds. Press the key again for 3 seconds to switch back to "Standard Mode". The color scheme can also be changed by
going to >Utilities>Settings>Global>General Settings.
Switch UI Contrast for Visibility
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4.3 Touch Screen Display
The LCD supports touch screen operation. To operate the touch screen, use the stylus located in the top cover to navigate the
menus and tabs. The unit can also be used in non-touch screen mode (i.e., using the Arrow, Enter, and Escape keys on the
keypad to navigate). The location of the cursor on the screen is indicated by a focus state. The focus state varies depending on the
function or section of the test set.
Touch Screen Navigation
The unit is equipped with a state of art, full color, LCD TFT touch screen. When used properly, the screen is designed to
give years of reliable and precise operation. Always use the stylus supplied with the unit to operate the touch screen.
Observe the following precautions to avoid damaging the screen and voiding the warranty:
Never use excessive pressure on the touch screen as this may damage its functionality.
Never use any sharp object such as a pen, screwdriver, or similar item.
Clean the surface of the touch screen using a soft cloth and mild detergent only. Do not use alcohol.
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4.4 Battery
The CX380C chassis is equipped with an intelligent Li-ion rechargeable battery pack, which is located in the rear of the unit. The
battery will be partially charged upon delivery, so it is recommended to fully charge the battery before use. Please charge the battery
at room temperature to preserve its life and to obtain maximum charge. The battery is charged during operation, provided the unit is
connected to the AC Mains using the supplied AC adaptor. Removing the battery while the unit is powered on is not recommended -
this may result in damage. Remove the rubber cover on the left side to connect the AC Main adaptor to the unit.
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4.5 Connectors and Panels
4.5.1 Test Ports
To access the test connectors, open the top cover.
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The following test ports are available on the CX380C:
RF-IN:
"F" Connector, 75 ohms for connection to the CATV network
(maximum voltage input 100VAC)
Provides access to:
VeCheck, Signal Level Meter (SLM) and associated functions
DOCSIS 3.1 Cable Modem and OFDM Analysis
AUX:
"F" Connector for Sweep Transmitter
10/100/1000-T:
Ethernet
For Layer 4+ V-TEST and V-PERF. Used for Cable Modem emulation mode that allows an external PC to be
connected.
OPM: (optional)
Optical Power Meter: The optical fiber is connected to the OPM port on the top panel. Depending on fiber connector
type, use interchangeable adaptors. FC, SC, ST or LC type are supplied standard.
TDR: (optional)
Time Domain Reflectometer: RJ45 test port
DMM: (optional)
Digital Multimeter, 2 mm Banana test port
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4.5.2 Utility Ports
One USB port is located on the left side of the unit. An Ethernet Management port is located on the right side of the unit. A second
USB port is located on the top left panel.
RJ45, 10/100Base-T Port:
To access the Ethernet port, remove the protective rubber cover on the right hand side of the unit to expose the connector. Ethernet
applications include:
IP connectivity testing
Net Wiz testing
WiFi Wiz testing
Transfer measurement results and test profiles between the instrument and a computer using ReVeal CX300 software
Upload/download channel tables between the instrument and a computer using ReVeal CX300 software
Remote control of the instrument using VNC remote access software or a Web Browser
USB Port:
To access the USB port, remove the protective rubber cover on the left hand side of the unit to expose the connector. The USB port
supports:
Memory drives for test results transfer and software upgrade
WiFi adaptor for WiFi testing or IP connection
Bluetooth adaptor for file transfer or coupled with a mobile device for IP connection
USB data modem for IP connection
Digital Fiber Inspection Scope
There is a second USB Port on the top left panel.
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4.6 Software Upgrade
To update the software via the USB port:
1. Download the CX380C software from the product page on the VeEX website at www.veexinc.com.
2. Locate the .zip file and double-click it to unzip the files.
3. Copy the unzipped file (filename ends with the phrase veex-arm.tar.gz, e.g., "cx380C-veex-arm.tar.gz") and copy it onto a
USB stick formatted in the FAT-32 file format.
4. Power OFF the CX380C unit and verify that the AC adaptor connected to the unit is charging the battery.
5. Insert the USB stick into the port on the right side of the unit.
6. Press and HOLD the Save, Lock, and Power keys simultaneously until the unit powers ON. As the unit powers ON the new
software installation begins automatically. A message appears stating the upgrade is in progress. Installing the software will
take around 10-15 minutes.
Do NOT remove the USB memory stick until the upgrade is complete. Doing so will interrupt the software upgrade and
corrupt the upgrade progress.
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5.0 Home Screen and Menu
Access the Home menu at any time during operation by pressing the Home button on the rubber keypad.
5.1 Screen Layout
The test unit's screen displays four sections/panels (Left, Middle, Right, Bottom). For more information about the menus listed below,
see the relevant sections of this manual from the Table Of Contents.
Left Panel:
'V' Icon - Utilities Menu
Setup
Main Menu
Middle Panel:
Test Applications specific to the test set:
Single Channel
Spectrum Analysis
VeCheck
OFDM Analysis
Tilt Analysis
Cable Modem
CaLan Sweep
Advanced Tools (to access more advanced features):
Ethernet Tools
In Service Sweep
HIP
R-Server
TDR
Digital Multi-Meter
Optical Power Meter
Right Panel:
Function keys
The function keys are application dependent.
Bottom Panel:
Tbl (Channel Table): Select a channel table to test.
Loc (Location): Select Location threshold.
TP (Test Point): Select test point compensation
Date and Time
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CX380C Home Menu
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5.2 Screen Icons
The following icons are displayed and located at the top of the screen:
Power: Indicates the unit is being powered by
the external AC power. QAM Locked: Indicates QAM Lock has been achieved on the digital carrier.
Battery Power: Indicates the unit is being
powered by the internal Li-ion battery. Tap the
icon to see how much battery power is remains.
Remote View: Indicates the test unit is
being accessed remotely.
File: Provides File Storage Information. Bluetooth: Bluetooth detected.
Home: Provides instant navigation back to the
main Home menu screen. Data/GPS card: Data/GPS card detected.
Close: Closes screen and returns to the previous
screen. Screen Lock: Indicates the screen is
locked.
QAM Unlocked: Indicates QAM Lock has not
been achieved on the digital carrier. WiFi: Unit is connected to WiFi.
QAM Lock is required to make Constellation measurements.
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6.0 Setup
Channel Tables
Locations
Test Point Compensation
Test mode, test port/s and network settings are required prior to performing any measurements or applications.
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6.1 Channel Tables
The unit requires Channel Tables to perform measurements in Single Channel mode. By default, the unit is preloaded with several
channel tables, according to industry standard Annex A, B, and C systems.
Selecting a Channel Table
1. In the left panel, tap Setup<Main Menu.
2. At the bottom, tap Tbl drop-down arrow ( ) and select a table from the drop-down menu.
Channel Table Selection
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Editing or Creating New Channel Tables
To create new channel tables or edit existing ones:
1. In the left panel, tap Setup<Main Menu.
2. At the bottom, tap Tbl drop-down arrow ( ) and select a table from the drop-down menu.
3. On the Channel Table Selection screen, tap the Channel Table drop-down arrow ( ) select Manage.
4. On the Channel Table List screen, select a table and press the Edit button.
5. On the Channel Table Editor screen, make changes as required and press Save. To add this table to the existing list, type a
new name for the table. For field descriptions, see Setup - Main Menu.
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Channel Table Selection: Main Menu
Channel Table List
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Channel Table Editor
Creating Channel Tables with ReVeal
Alternatively, the channel tables can be created and managed using ReVeal PC software, which is a standard accessory. Additional
tables can be created from a blank table or from existing templates. The test set and the PC software can exchange the tables for
easy updating. For more information about the ReVeal tool, see Remote Access and the ReVeal User Manual on www.veexinc.com.
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6.2 Locations
Location settings are pre-set measurement thresholds for analog and digital carriers. By default, the unit is pre-loaded with
Groundblock, Set Top Box and Tap locators. When performing a measurement, one of these preset locations can be selected by
tapping the check box.
Location Selection
To edit measurement thresholds for the preset locations:
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1. In the left panel, tap Setup<Main Menu.
2. At the bottom, tap Loc drop-down arrow ( ) and select a Location from the drop-down menu.
3. Modify threshold settings for Analog and Digital Carriers in the Location Editor screen.
4. Tap the checkboxes to apply the threshold settings.
5. Once new values have been entered, press Save or Save As and type a new name to save the new thresholds as a new
Location.
Location Editor - Analog
Location Editor - Digital
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