NEC Xen Master User manual

NEC

XenIPK
Digital
Telephones
Dterm
Seriesi I linedisplay Dterm
Seaesi 16line
{LED)
display
Dterm
ser:esi 16line
{LcD)
d:splay
8. On€TouchKeys
9. Handset
10.Built-inHeadsetJack
11.SoftKeys
12.DirectoryKey
(DlR)
13.Message
Key
(MSG)
14.MicrophoneKey
(MIc)
DtermSeriesi t6 line
display
with 16DSS/BLFOneTouch
Keys
1. Speaker
2. LineKeys/FeatureA€cess
Keys
3. Dial
pad/Dedjcated
FunctionKeys
5. VolumeControl
6. LargeLED
7. AlphanumericDisplay
(LCD)

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GeneralInformation
AnsweringCalls
Making
Calls
Microphone
Control
Handsfree
Calls
Placing
acallon
Hold
transrerflngLa s
Conference
Conference
Bridge
Call
Park
- System
StationBusy/NoAnswer
Table
ofContents
outsidecallDiallingoptions-.a:r€mfrjjJ-E;sfdl
CallPickup
Paging
BackgroundlMusic
callForwarding Pages11-12
Call
Forwarding
Customised
Mes5
setRelocation
Station
Outgoing
AccountCode
En
AccountCode
Fo Pages
13
-14
DISAPassword
ACD/UCD
VolumeControl
Programming
Feature
AccessKeys
OneTouch
Keys
Speed
DialNameInput
Quick
EntryGuide
Quick
ReferenceGuide
Pages2
- 3
Pages15
-'16
Pages17
- 18
Pages
19
-20
1_

Generallnformation
Thefollowing
shouldbe
(onsidered
whenreviewing
thisUsercuide:
r Instructionsare provided
for
theNECXenIPKdigitaltelephones
(fterm
Seriesi).
- Allop€rationalinstructionsassume
PrimeLin€Pickupisassigned
to
intercom
dialtone,RingingLinePreferenceis
assignedto alltelephones,
aCallAppearance
andCallArrivalkeyhasbeenassigned
to alldigital
telephonesandonlyasingletenanthasbeenassignedinthesystem.
r Allac(esscod€slistedarestandard;somemayvary
bas€donsystem
assignment.
PleaseconsultyourauthorisedNECDealerforthe
accesscodes
applicableto your system.
r Access to manyfeaturesisbasedonsystemassignmenls.
Notall{eatures
maybeavailablefrom
yourtelephone.
- Digitaltelephonesareequippedwithdisplays
to provide usetulcall
prorcssing
informationsuchasdigitsdialled,recallindications.feature
conJirmation,€tc.
XenIPKdigitaltel€phonesalsoshowfeaturesaccessible
bythesoftkeys.
E+!!,aaaaaaaaaaaaaaaarGlryry*irt-,
.. ..
ncomingCaI
HeldCall
-Your
DNDset
callFoMardset
Callback
ReqLen
Incomingcalls
{CO/PBX,
DITorANA)
Incomingintercom,
TIELineorDIDCall
IV€ssaqe
lromAtt€ndant
VaicemailMessage
RapidFlashinqRed
SlowFlashingGreen
SlowtlashingRed
IntermiltentFlashingRed
IntermittentFlashingRed
SlowFlashingRed
re'
H€ldlntercomCall
IVlicrophoneOn
HandsetMuted
ConfLEDFlashingRed
MlcLED
Steady
Red
MicLEDFlashingRed
l:D:ndications
othertelephone
HoldrecaI
2

Answering€alls
Ringingcalls
r LiftHandset
Note: WhenassignedthedelayedringingJealure,incoming
callswillfiln rlngata
primary
staiion.lfthecallisunansweredaiiefa
preprogrammed
time
interval,
calls
willalso
rinqattheassiqnedsecondarystation.
3:rgirg Calls ToA Call Arrival
Key
r Lifthandset
Note1:ACallArrival keymust
beassiqnedtoappearandringataLine
Key/FeatureAccessKey.
Note2:ACallAppearancekeymustbeavailabletoanrweranincoming
outsidecal.
VoiceAnnouncecalls
r Receive
(amD-on
tone while on a
r Replacehandset
to dkconnect
present
callOR
press
Holdand
pressthe
Hookswitch
to conversewithsecond
party.
callAle* Notification
Withacallinprogress
r ReceiveCallAlert Notification
- PressHold,converse withsecond
party
Note
'l:Thesecondcallmaybe
placed
onhold
jfthelineappearanceisassign€d
or
ifa CalAppedrance
keyisavailabb
Note2: Press
flashingLineKey,callAppearance
keyorconfkeytoreturntoth€
firstcall.
r Respondhandsfree
Note: The
handsetmaybeused
Camp-or
(Ca:l
Waating)
3_

Making
€alls
Internal
Calls
- Li{rhandset
- Dialstation
number
or9for theattendant(or
reception)
OR
press
Feature
Access
Key
orOne
Tou.h
Key
programmedfor
Direct
Station
5election
r Voi(e
announce
aftertone
bursrorwait forringing
ca to beansw€red.
Not€r: When
calling
adigita
Itel€phone,
diallinq
I after
the
stationnumber
wiiJ
changerjnging
tovoice
orvoice
toringing.
Note
2:Todifectly
access
apersondlvoice
maitbox
ontheXen
Maitrstem,press
Message
ordial
7aftef
diainqthe
narionnumber.
Outside
Calls
- Lifrhardset
- Dialtrunk
accesscode
i.e0
OR
press
idleOutside
tine Key
- Dialtelephone
number
r converse
Preset
Dialling
r Dialthedesired
number
- Lifthandset
-t converse
LastCO/PBX
Number
Redial
r Lifthandset
- PressRedial
r DialLasiNumber
Redial.od€
#
SpeedDial
- Usingt,re Redialkey
r Ljfthandset
r PressRedialand
dialspeed
DialMemory
Location:
Station
speedDial 80-99
System
SpeedDial 00-79
OR
press
FeatureAc(ess
keyorOneTouch
Keyprogrammed
for
StationSpeed
Dial
_4

Speed
Dial
- Using
The
Soltkeys
- Press
the Sys'or STA.
Sofrkey
( 0 )
(System
or Station
Speed
Dial
respectivety)
-! Press
theUp
orDoWN
softkey
{0 ),r€pearedty
unrit
rhedesired
namehurnber
is
disptayed.
- To
search
alphabeticalty(optionatnep):
Press
thediatk€y
showing
thefjrsttett€r
o{rhename
to bediafied
Continu€
topress
thisdjat
key
untitth€desired
terter
is
disptayed
Press
* to display
thefirstmatch
corresponding
th€chosen
tetter
- Lifthandset
todiatrh€
disptayed
name/numb€r
Trunk
Queuing
Aft€r
dia ingrrunk
access
code
orpresring
abusy
Line
Keyand
receiving
atine
- DialTrunk
Queue
set€ode
78
- Replace
handset
Note: When
alineis
avaitabte.youftelephone
wi
rinq:tift
handseiand
place
call.
lVlicrophone
Control
- Prese
MtC
or
r Press Feature
r Dial
MICOn/OFf
code
1
Note
1:Lit
LltCLED
indicates
MICon
Note
2: MIC
ON/OFF
keymay
beassigned
10aFeature
Access
Key
orOne
TouchKey
Note
3:lftalking
onhandset
fatherrhan
handsfre€,
thehrndset
microphone
wi
be
mut€d
andtheMtC
LEDwiliftash.
Handsfree
Calls
- Press Speaker,
LEDlights
r Ensure
MtC
LEDistit
- Placeinternalor
outside
call
- Press
Speakerto
disconnect
catl
Note: The
handset
mayb€
usedatanytime
during
theconversaiion.
Toresume
handsfree
operation
orto monitor
acaJJ,press
speaker
(LED
ljghts)
and
reptacehandset
5_

Group
Listening
Withacallinprogress
via
thehands€Vheadset:
- Press
Speaker,
thenthetED
Lights
r Conve6e.
Conversation
k h€ardover
thespeaker
andthehandse?headser.
Onlythe
handsevheadset
may
beused
io;espond.
- Press
Speakerto
cancelthe
Group
Listening
mode
Note: When
switching
fromcroup
Linenjnq
modetotheHandsfree
Mode,itis
r€commended
thatthe
Microphone
belurned
off.
Placing
ACallOnHold
Non-Ex.lusive
Hold
Wjthacallinprogress:
r Press
Hold
Exclus:ve
llold
Withacallinprogress:
Note l: Toretrieve
aheld
call,
prcss
the
fldshiling Line
K€y,
CallAppearance
Keyof
Confkey
(fof
internalct
- Press
Hold
Note2:aa orNon txcus,velo,o
("1be refireved
fiom
anyoigira.
-eepnorc
wirh
theheld
lineapp€aranceor
CallAppearance
key.
Note
3:A{terapfeprojlrammed
rime,
theheldc.ttwitt.e.a
tothe
origjnatinq
station.Oncein
arecallcondltion,
ExclusivelyHeld
callscanbe
retrievedfrom
anynaiionwith
theheldJineappearance
of
CailAppearan.e
key.
Transferring
Calls
UsingManual
Dial
Withacallinprogress:
- Dialstation
number
r Announ€ecall (optional)
- Replacehandset
UsincOirect
Station
SeleAion
(DSS)
With
acallinprogress:
- PressTransfer
- Pressprogrammed
DsS
- Announ(e call
(optional)
- Replace
handset
Note
1: lfthecall€d
stationisbusy,replaceh.ndset
toiniiiaie
acamp€n.
Unansweredcamp-onsand
unscreened
transferswiltreca
totheattendant
telephone.
A{teranswefingthe
recall,
pressing
Feature
86wlttransferthe
calltothe
pelsonalvoke
mailboxofthe
stationnumber
dialled.
Note2:Toreturn
totheodginal
paty,press
flashingLine
Key,Ca Appearance
keyorconfkey.
_6

Note
3:A Feature
AccessKey
orOneTouch
Keymaybe
assjgned
forDSS.
Note
4:To
transfer
acdlldirectiyto
a
person.tvoice
mailbox,
press
Message
ordialT
after
dialling
thestation
number.
Conference
Witha€allin progress:
r Press
Conf
r Place
second
catt(internat
orerernal)
rAnnounce (onferen€e
- Press
Conftoestablish
conference
Note1:Repeat
above
procedure
ro
addanadditionatpdrty.(Max
2oltsidepa.ties).
Note
2:Anunsupetuised
conference
maybeestablished
by
pressing
the
Confkey
again,
after
lheconfefence
has
beenestabtished.
Thepaftias
maycontinue
ro
converse
in
pivate.
press
theltashinq
Conf
keytoretum
rothe
conversation.
Conference
Sridge
Tomake
acall
usingaconlerence
Bridge:
r CallaConterenceBridge
err€nsion.
rWhen thevoic€prompt
isheard,
enterthepassword
and
press#.
r sta( theconference (all. ,
5t€rta.confer€nce
(allfrom anincoming
outside
ca
usingan
Automaled
Attendant:
r Callan
outsidetine
thatisanswered
byanAutomated
Attendant.
- Dialthe
extension
of theConfer€nce
Bridge.
- When
thevoke
prompt
isheard,
€nterthepassword
and
press
#.
r Starttheconfer€necall.
Startaconfer€ncecalllromanoff-pr€mise
location;
r Callaline
thatisdirected
to the
Conf€renceBridge.
rWh€n thevoi(eprompt
i5
heard,enterthepassword
and
Dress#.
r staatthecon{erence
call.
startaconferenc€
callfrom
anincoming
outsideca
usinganAttendant:
r CalltheAttendant
andask
to betransferred
to aConference
Bridgeextension.
I Waituntilthetransfer
iscomplete.
rWhen thevoi(e
prompt
isheard,
enterthepassword
and
press
#.
- starttheconference
call.
Note: Default
passwords:Conf€rence
#1
=0001
Conference
#2
=0002
7_

Station
Busy/No
Answer
Opt:ons
Automatic
Callba.k
Set
When
calling
abusy
digital
- DialAutomatic
Caltback
code
O
- Repta(e
handset
unanswered
digitaltelephone:
r DialCallback
Requed
code#
Er Replac€
Hands€t
Noie: Ca,llback
messages
arcautamatically
ca.celed
once
theoriginating
nation
is
called.
CallbackRequest
access
code#munbe
assigned
insytrem
proqramdnq.
Tone
Ove..ide
Set
Whencalling
abusy
digitalrelephone: Witha
callinDrooress:
- DialTone
Ove.ride
code
*- Receive
toneoverridesignalt
to send
tone - press
Hotd
r Waitfor signalledpartytoanswer - Converse
withsecond party
tJf
handsfree,
avisualindication
onJy
(*)wifl be
provided
on
therelephones
disptay
Notei AnOvenide
TonewitJbe
senreach
time* is
pressed.
_8
Call
Park
-System
5et
Withacall
inprogress:
- DialCall
Park
Ser
code4*
- DialCallPark
to(ation
0-9
- Replace
handset
Note:
tfthe
diatted
Ca
park
location
js
busy,
Re:.aeve
From
anystation:
- Lift handset
E DialCallparkRetrieval
code
rt#
r Diil Call park Location
0-9
dial
another
Call
Parklocaiior
(09).
When
both
relephones
are
idle
originating
telephone
rings:
r Ljft
handset
r Callisplaced
auiomaticaly
Receiv€
display
and/or
Feature
LEOmessaoe
indication:
- Lifthandset
r Dial#;
request
originator
is
autbmatically
called
r Repeat
aboveprocedure
to
respond
to additionat
m€ssages
Cal:back
Request
Set
When callingabusy
or