EVBox Elvi V3.3 E3320-A555X-10.3 User manual
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(DA) Installations- og brugervejledning, del A
(DE) Installations- und Benutzerhandbuch Abschnitt A
(ES) Manual de instalación y de usuario, parte A
(FR) Manuel d’installation et d’utilisation, partie A
(IT) Manuale d'uso e installazione - Parte A
(NL) Installatie- en gebruikershandleiding deel A
(NO) Installasjons- og brukerhåndbok, del A
(PL) Instrukcja instalacji i obsługi Część A
(PT) Manual de instalação e do utilizador Parte A
(SV) Installations- och användarhandbok del A
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fixed cablefixed cable
<AB/::/B7=</<2CA3@;/<C/:%/@B
(DA) Installations- og brugervejledning, del A
(DE) Installations- und Benutzerhandbuch Abschnitt A
(ES) Manual de instalación y de usuario, parte A
(FR) Manuel d’installation et d’utilisation, partie A
(IT) Manuale d'uso e installazione - Parte A
(NL) Installatie- en gebruikershandleiding deel A
(NO) Installasjons- og brukerhåndbok, del A
(PL) Instrukcja instalacji i obsługi Część A
(PT) Manual de instalação e do utilizador Parte A
(SV) Installations- och användarhandbok del A
)/0:3=4=<B3<BA
(EN) Installation and user manual Part A 3
(DA) Installations- og brugervejledning, del A 31
(DE) Installations- und Benutzerhandbuch Abschnitt A 59
(ES) Manual de instalación y de usuario, parte A 89
(FR) Manuel d’installation et d’utilisation, partie A 119
(IT) Manuale d'uso e installazione - Parte A 149
(NL) Installatie- en gebruikershandleiding deel A 179
(NO) Installasjons- og brukerhåndbok, del A 209
(PL) Instrukcja instalacji i obsługi Część A 237
(PT) Manual de instalação e do utilizador Parte A 267
(SV) Installations- och användarhandbok del A 297
1
2
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EN
EN
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1. Introduction 7
1.1. Scope of the manual 7
1.2. Symbols used in this manual 7
1.3. Certification and compliance 7
2. Safety 8
2.1. Safety precautions 8
2.2. Moving and storage precautions 10
3. Product features 10
3.1. Description 10
3.2. Technical specifications 11
3.3. Delivered components 13
4. Installation instructions 14
4.1. Prepare for installation 14
4.1.1. Plan for installation 14
4.1.2. Tools required 15
4.1.3. Power supply requirements 16
4.1.4. Optional: Phase rotation 17
4.1.5. Optional: Hub-satellite installation 18
4.1.6. Optional: Dynamic load balancing 18
4.1.7. Optional: EV Ready certified connection 18
4.1.8. Only for Germany: Implementation of VDE-AR-N 4100: 2019-04 19
4.1.9. Only for Singapore: Install isolation switch 19
4.2. Unpacking 20
4.3. Install the wall dock 20
4.4. Install the charging cable 22
4.5. Install the station 22
4.6. Configuration and activation 23
4.6.1. Optional: Activate the charging station at the CMP 23
4.6.2. EVBox Connect app 23
4.6.3. Pairing 23
4.6.4. Configure the installer mode settings 23
4.6.5. Configure the user settings 24
4.6.6. Optional: Configure a hub-satellite installation 25
5. Operation instructions 25
5.1. Start and stop a charging session 25
5.2. LED ring status indication 25
5.3. Troubleshooting 26
6. Maintenance instructions 28
6.1. Maintenance by user 28
6.2. Maintenance by qualified electrician 28
6.2.1. Remove the station 29
5
EN
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Thank you for choosing this EVBox Elvi. This Installation and User Manual describes how to install and use the
charging station. You must carefully read the safety information before you start.
(1=>3=4B63;/<C/:
The installation and commissioning instructions in this manual are intended for qualified installers who can assess
the work and identify potential danger.
The user instructions are intended for users of the charging station.
Retain all documentation delivered with the charging station in a safe place for the entire life cycle of the product.
Forward all documentation to any subsequent owners or users of the product.
All EVBox manuals can be downloaded from evbox.com/manuals.
7A1:/7;3@
This document is drafted for information purposes only and does not constitute a binding offer or contract with
EVBox. EVBox has compiled this document to the best of its knowledge. No express or implied warranty is given for
the completeness, accuracy, reliability, or fitness for the specific purpose of its content and the products and
services presented therein. Specifications and performance data contain average values within existing specification
tolerances and are subject to change without prior notice. EVBox explicitly rejects any liability for any direct or
indirect damage, in the broadest sense, arising from or related to the use or interpretation of this document.
© EVBox. All rights reserved. EVBox name and the EVBox logo are trademarks of EVBox B.V or one of its affiliates.
No part of this document may be modified, reproduced, processed, or distributed in any form or by any means,
without the prior written permission of EVBox.
EVBox Manufacturing B.V.
Kabelweg 47
1014 BA Amsterdam
The Netherlands
help.evbox.com
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Indicates an imminently hazardous situation with a high risk level which, if the danger is not avoided, will cause
death or serious injury.
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Indicates a potentially hazardous situation with moderate risk level which, if the warning is not obeyed, can cause
death or serious injury.
*)$#
Indicates a potentially hazardous situation with a medium risk level which, if the caution is not obeyed, may cause
minor or moderate injury or damage to the equipment.
#=B3
Notes contain helpful suggestions, or references to information not contained in this manual.
This symbol indicates that the illustrations corresponding to the indicated chapter are to be
found in Manual Part B.
1., a. or i. Procedure that must be followed in the stated order.
3@B7v1/B7=</<21=;>:7/<13
The charging station has been CE-certified by the manufacturer and bears the CE logo. The
relevant declaration of conformity may be obtained from the manufacturer.
1. Intro uction
7
EN
Electrical and electronic appliances, including accessories, must be disposed of separately from
the general municipal solid waste.
Recycling of materials saves raw materials and energy and makes a major contribution to
conserving the environment.
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See EU Declaration of Conformity on page 30 for the Declaration of Conformity for this product.
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Not following the installation and user instructions given in this manual will result in the risk of electric shock, which
will cause severe injury or death.
• Read this manual before installing or using the charging station.
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Installation, servicing, repair and relocation of this charging station by a non-qualified person will result in the risk of
electric shock, which will cause severe injury or death.
• Only a qualified electrician is permitted to install, service, repair, and relocate the charging station.
• The user must not attempt to service or repair the charging station as it does not contain user-serviceable
parts.
• Local regulations may be applicable and may vary depending on your region or country of use. The qualified
electrician must always ensure that the charging station is installed according to the local regulations.
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orking on electric installations without proper precautions will result in the risk of electric shock, which will cause
severe injury or death.
• Switch off the input power before installing the charging station.
• Do not switch on the charging station if it is not fully installed or not secure.
• Do not install a charging station that is faulty or has a noticeable issue.
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Operating the charging station when it indicates an error state, or when the charging station or the charging cable
have cracks, show extensive wear, or other physical damage, will result in the risk of electric shock, which will cause
severe injury or death.
• Do not operate the charging station if the enclosure or an EV connector is broken, cracked, open, or shows any
other indication of damage.
• Do not operate the charging station if a charging cable is frayed, has broken insulation, or shows any other
indication of damage.
• In the event of danger and/or an accident, have the electrical supply to the charging station disconnected
immediately.
• Contact your installer if you suspect that the charging station is damaged.
2. Safety
8
EN
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Some electric vehicles release hazardous or explosive gasses when charging which will result in the risk of
explosion, which will cause severe injury or death.
• Refer to your vehicle user manual to check if your vehicle releases hazardous or explosive gases when
charging.
• Follow the instructions given in the vehicle user manual before choosing the location of the charging station.
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Extensive exposure of the charging station to water or handling the charging station with wet hands will result in the
risk of electric shock, which will cause severe injury or death.
• Do not direct powerful jets of water toward or onto the charging station.
• Never operate the charging station with wet hands.
• Do not put the charging plug into any liquid.
,'##
Installing the charging station during wet environmental conditions (for example, rain or fog) can result in the risk of
electric shock and damage to the product, which can cause severe injuries or death.
• Do not install or open the charging station during wet environmental conditions (for example, rain or fog).
,'##
Incorrect use of the charging station will result in the risk of electric shock, which may cause injury or death.
• Make sure that the contact area of the charging plug is free from dirt and moisture before starting a charging
session.
• Make sure that the charging cable is positioned so that it will not be stepped on, tripped over, driven over, or
otherwise subjected to excessive force or damage. here applicable, make sure that the charging cable is
correctly stowed when it is not in use, making sure that the charging plug does not touch the ground.
• Only pull on the charging plug hand grip and never on the charging cable itself.
• Keep the charging plug away from heat sources, dirt, and water.
,'##
Using adapters, conversion adapters, or cord extensions with the charging station may result in technical
incompatibilities and can result in damage to the charging station, which will cause injury or death.
• Use this charging station to charge compatible electric vehicles only. Refer to the charging station
specifications in the charging station installation manual for details.
• Refer to your vehicle user manual to check if your vehicle is compatible.
,'##
Exposure of the charging station or the charging cable to heat or flammable substances can result in damage to the
charging station, which will cause injury or death.
• Make sure that the charging station or the charging cable never come into contact with heat.
• Do not use explosive or readily flammable substances near the charging station.
,'##
Using the charging station under conditions not specified in this manual may result in damage to the charging
station, which may cause injury or death.
• Use the charging station only under the operating conditions specified in this manual.
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orking on electrical installations without using personal protective equipment will result in the risk of injury.
• Use personal protective equipment such as eye protection, cut-resistant gloves, and non-slip safety shoes to
prevent personal injuries.
2. Safety
9
EN
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Fire safety:
• hen safe to do so, have the electrical supply to the equipment that is burning or endangered by fire
disconnected.
• Do not use water to extinguish electrical installations and equipment that have a live power supply.
• To extinguish a charging station, use an extinguisher that is specified for use on electrical equipment with a
rating of up to 1 kV.
*)$#
Charging a vehicle with the charging cable not completely extended may result in overheating of the cable, which
can damage the charging station.
• Before you connect the charging cable to the vehicle, fully unwind the cable. Make sure that the charging
cable has no overlapping loops.
*)$#
Putting fingers into or leaving other objects inside the plug port (for example, during cleaning) may cause injury or
can damage the charging station.
• Do not put your fingers into the plug port.
• Do not leave objects inside the plug port.
*)$#
The use of devices with (electro) magnetic properties in the vicinity of the charging station may damage the
charging station and affect its operation.
• Keep and use (electro) magnetic devices at a safe distance from the charging station.
*)$#
Not taking precautions against ESD (Electrostatic discharge) can damage electronic components in the charging
station.
• Take the necessary precautions against ESD before touching electronic components.
*)$#
Not enabling firmware updates for this charging station, or disabling, opting out of, or otherwise failing to install
available firmware updates, may cause the charging station to encounter problems, function with errors, and be
more prone to safety or security risks.
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Obey the following guidelines when moving and storing the charging station:
• Never lift the charging station using its charging cable.
• Disconnect input power before removing the charging station for storage or relocation.
• Only transport and store the charging station in its original packaging. No liability can be accepted for damage
incurred when the product is transported in non-standard packaging.
• Store the charging station in a dry environment in the temperature and humidity ranges given in the technical
specifications.
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Dependent on the model, the charging station can either be a stand-alone, a hub, or a satellite charging station.
3. Pro uct features
10
EN
1. ,/::2=19
The wall dock connects to the power supply and it contains the electrical components.
2. (B/B7=<
The station clips onto the wall dock and it contains the charge card reader, LED ring, i-Fi module *, RF
module *, Bluetooth module *, cellular modem *, and charging cable connection.
3. 6/@531/@2@3/23@
This is the area where you scan your charge card or key fob. Depending on the configuration settings, the
charging station reads your charge card or key fob to start or stop a charging session.
4. !@7<5
The LED ring indicates the status of the charging station.
5. 6/@57<51/0:3
The charging station has a fixed charging cable. Loosely wind the charging cable around the station for
storage. For some jurisdictions, the cable must only be stowed using a separate cable dock.
6. $>B7=</:/0:32=19
A cable dock with a plug holder can be used to stow the cable.
* Dependent on charging station model.
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:31B@71/:>@=>3@B73A
Maximum charge rate * Up to 22 k .
Charging mode Mode 3 EVSE (IEC 61851-1).
Fixed charging cable Type 1 or Type 2 plug (IEC 62196-2).
Default charging cable length 6 m.
Connection capacity 1-phase, 230 V, 16 A or 32 A, 50 Hz.
3-phase, 400 V, 16 A or 32 A, 50 Hz.
Metering * 3-phase MID-certified k h meter.
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Upstream installation protection See Power supply requirements on page 16.
3. Pro uct features
11
EN
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Operating temperature range
-25 °C to +45 °C.
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Derating of output power may occur.
Storage temperature range -25 °C to +60 °C.
Maximum installation altitude 2000 m.
Enclosure ratings IP 55 (IEC 60529), IK10 (IEC 62262).
Safety class Safety Class I and overvoltage Category III.
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Authorization RFID reader (MIFARE® 13.56 MHz).
Communication standard (not applicable for
satellite stations)
i-Fi *
• i-Fi 2.4 / 5 GHz.
• i-Fi 2.4 GHz.
Bluetooth
• Bluetooth 4.0.
Cellular communication * • 4G / 2G.
• 3G / 2G.
Hub-satellite RF communication * 869 MHz.
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Dimensions ( x H x D) 184 x 328 x 161 mm.
Dimensions cable dock ( x H x D) 122 x 197 x 94 mm.
Total station weight Maximum 7 kg (dependent on cable type).
3@B7v1/B7=</<21=;>:7/<13
Power supply input EV supply equipment permanently connected to AC supply
network.
Power supply output AC EV supply equipment.
Normal environmental conditions Indoor and outdoor use.
Access Equipment for locations with non-restricted access.
Equipment type Stationary equipment that is wall-mounted or pole-mounted.
* Dependent on charging station model.
3. Pro uct features
12
EN
3:7D3@321=;>=<3<BA
=;>=<3<BA7<B63>/19/57<5
1. all dock. 6. Rubber seal and strain relief kit.
2. Station. 7. Product documentation.
3. Charging cable. 8. Connector cap.
4. Charging cable bolt. 9a, 9b. Drilling template. *
5. Installation kit for wall dock. 10. Accessories folder.
* Dependent on charging station model.
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1. Installation kit for wall dock. 2. Rubber seal and strain relief kit.
1.1 Torx screws T25 5 x 70 mm. 2.1 Rubber seal.
1.2 all plugs 8 x 65 mm. 2.2 Strain relief.
1.3 Torx bit T20.
1.4 Torx bit T25.
1.5 Torx bit T30.
3. Pro uct features
13
EN
113AA=@73A4=:23@
1. Accessories folder. 4. Unlock tools.
2a, 2b. Label with ChargePoint ID and Security Code. * 5. Key fob.
3. Charge card.
* Dependent on charging station model.
#=B3
Keep the accessories folder in a safe place, as it contains the ChargePoint ID and the Security Code.
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The following recommendations are a guide to help you plan the installation of the charging station.
6==A3:=1/B7=<
• Choose a location that provides protection from damage (for example, by collision or water), and from direct
sunlight.
• The wall must have a flat structure and must be able to hold a load of at least 100 kg.
• The minimum free space around the charging station is 300 mm.
• The location must allow the charging cable to remain within its bending tolerance.
#=B3
The following illustration shows a standard installation height. Observe and comply with the local accessibility
regulations.
4. Installation instructions
14
EN
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• The installation will be in accordance with IEC 60364 and any applicable local regulations.
• All necessary permits are obtained from the local authority that has jurisdiction.
• The existing electrical load has been calculated to find the maximum operating current for the charging station
installation.
• A miniature circuit breaker (MCB) and residual current device (RCD) are installed upstream and have ratings that
correspond to the local power supply as well as to the required charging power.
• All cables match the specifications for the charging station that will be installed.
• The correct specification of power supply cable has been routed to the installation area, and there is sufficient
cable length to strip and connect the wires.
• The power supply cable remains within its bending tolerance during and after installation.
• The recommended tools are available on site. See Tools required on page 15.
• The plugs, screws, and drill bits used for installing the charging station are suitable for the wall structure.
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1. Drill. 6. Screwdriver with adapter for Torx bit.
2. Drill bit for concrete, 8 mm. 7. ire stripper (power cable).
3. Spirit level. 8. ire stripper (network cable) (only required
when dynamic load balancing is used).4. Pencil.
5. Screwdriver, flat blade, 8 mm. 9. ire crimp tool
4. Installation instructions
15
EN
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Connecting the charging station to the power supply other than as specified in this section can result in
incompatibility of the installation as well as the risk of electric shock, and thus cause damage to the charging
station, and injury or death.
• Connect the charging station only in a configuration that is specified in this section.
Earthing system
TN-S system PE-cable.
TT-system
IT-system
Earth electrode installed separately (self-
installed).
Power input 1-phase 230 V ± 10% 50/60 Hz.
3-phase 400 V ± 10% 50/60 Hz.
MCB (Miniature
Circuit Breaker)
Tripping characteristic: Type C.
Current rating: 125% of the maximum current configured for the charging station.
#=B3
• The installation, including the MCB, must be in accordance with IEC 60364 and any
applicable local regulations.
• The MCB should match the amperage settings of the charging station and the maximum
current available for the station, considering MCB manufacturer specifications.
RCD (Residual
Current Device)
RCD amperage rating must match the amperage of the charging station. For standard
installations, the RCD must be a Type A with a rated current of 20 A or 40 A and have maximum
30 mA AC leakage current detection. The charging station has internal DC leakage detection
with tripping times and limits in accordance with IEC 61851-1:2017 Cl. 8.5. (in accordance with
IEC 62955:2018 Table 2).
#=B3
• The installation, including the RCD, must be in accordance with IEC 60364 and any
applicable local regulations.
• For EV Ready installations, the RCD must be an A+, high immunity type (for example: HPI,
SI, HI, KV, etc., depending on the RCD manufacturer).
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The tables below describe how to connect the power supply to the charging station, depending on the type of the
power supply and the configuration of the station.
4. Installation instructions
16
EN
This manual suits for next models
6
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