EVBox Iqon Guide

EVBox Iqon
Installation and commissioning
manual Part A
1

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Installation and commissioning
manual Part A

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1. Introduction 3
1.1. Scope of the document 3
1.2. Symbols used in this manual 3
1.3. Certification and compliance 4
1.4. Get in touch 6
1.5. Product classification 6
2. IMPORTANT SAFETY INSTRUCTIONS 8
2.1. INSTRUCTIONS PERTAINING TO RISK OF FIRE OR ELECTRIC SHOCK 8
2.2. GENERAL SAFETY INSTRUCTIONS 9
2.3. MOVING AND STORAGE PRECAUTIONS 10
3. Product features 11
3.1. Description 11
3.2. EVBox Iqon models 12
3.3. Specifications 12
3.4. Dimensions 14
3.5. Delivered components 14
3.6. Optional components 14
4. INSTALLATION INSTRUCTIONS 16
4.1. Prepare for installation 16
4.1.1. Plan installation 16
4.1.2. Choose location 16
4.1.3. Free space around the charging station 16
4.1.4. Location options 17
4.1.5. Hub-Satellite installations 20
4.1.6. Using Wi-Fi 22
4.1.7. Route power supply cables 23
4.2. Unpacking 24
4.3. Prepare mounting 25
4.3.1. Prepare ground anchors 26
4.3.2. Prepare wall mounting 26
4.3.3. Unimi mounting 26
4.4. Install charging station 27
4.4.1. Install the station 27
4.4.2. Connect power cables 28
4.4.3. Connect RS485 data cables 29
4.4.4. Close covers 30
EN
1

4.5. Commissioning 31
4.5.1. Configuration details 31
4.5.2. Register EVBox Iqon with CMP 31
4.5.3. Download EVBox Connect app 31
4.5.4. Commission EVBox Iqon 31
4.5.5. Commissioning report 32
5. OPERATING INSTRUCTIONS 34
5.1. LED indicator ring 34
5.2. Troubleshooting 35
5.2.1. Error codes 36
5.2.2. Troubleshooting 36
6. MAINTENANCE INSTRUCTIONS 40
6.1. Clean the exterior 40
7. DECOMMISSIONING 41
8. Appendix 42
8.1. Glossary 42
8.2. Disclaimer 42
EN
2

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Thank you for choosing EVBox Iqon. Built to be accessible and intelligent, EVBox Iqon is the ideal charging
station for every commercial location.
This Installation and Commissioning Manual tells you how to install EVBox Iqon and make it ready for use. You
must carefully read the safety information before you start.
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Keep this manual for the entire life cycle of the EVBox Iqon.
This manual is intended exclusively for qualified personnel who can assess the work and identify potential
danger.
This manual comprises two parts:
• Manual Part A - This part contains the instructions.
• Manual Part B - This part contains the illustrations for the instructions.
You must read both parts of the manual.
Maintenance and repair instructions are provided in the separate EVBox Iqon Maintenance Manual. All EVBox
manuals can be downloaded from www.evbox.com/manuals.
2020 EVBox Manufacturing B.V. - all rights reserved. No part of this document may be modified,
reproduced, processed, or distributed in any form or by any means, without the prior written permission of
EVBox.
www.evbox.com/support
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The following symbols may be used in this manual:
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Indicates an imminently hazardous situation with a high risk level which, if
the danger is not avoided, will cause death or serious injury.
1. Introduction EN
3

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Indicates an imminently hazardous situation with a high risk level which, if
the danger is not avoided, will cause death or serious injury.
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Indicates a potentially hazardous situation with moderate risk level which,
if the warning is not obeyed, can cause death or serious injury.
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Indicates a potentially hazardous situation with a medium risk level which,
if the caution is not obeyed, may cause damage to the equipment.
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Indicates a potentially hazardous situation with a medium risk level which,
if the caution is not obeyed, may cause minor or moderate injury or
damage to the equipment.
6;- Notes contain helpful suggestions or references to information not
contained in this manual.
This symbol indicates that the illustrations corresponding to the indicated
chapter are to be found in Manual Part B.
1., a. or i. Action to be followed in the stated order.
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This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause undesired
EN 1. Introduction
4

operation.
'": Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
6;-: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
'": This equipment should be installed and operated with a minimum distance of 20 cm
(7.8 in) between the radiator and any part of the human body.
US contact information:
1930 Innovation Way,
Suite 200,
Libertyville, IL 60048, USA
www.evbox.com
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This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) this device may not cause interference.
(2) this device must accept any interference, including interference that may cause undesired operation
of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotopically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This equipment complies with the ICES RF radiation exposure limits set forth for an uncontrolled
1. Introduction EN
5

environment. This equipment should be installed and operated with a minimum distance of 20 cm (8 in)
between the radiator and any part of the human body.
6;-: This device, when operated in the band 5.150–5.250 GHz, is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
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While single-family residential installations do not have complex parking requirements, commercial,
public and multi-unit residential installation have additional parking considerations that include
Americans with Disabilities Act (ADA) accessible Electric Vehicle Charging Stations (EVCS) spaces and
meeting the minimum requirements for spaces in parking lots and facilities. EVCS site hosts often
experience challenges in providing ADA accessible EVCS spaces in addition to standard EVCS spaces
while maintaining the minimum requirements for parking. Consideration of the available parking is
important for residents as well as employers and employees. Installing charging stations in unassigned
spaces or common areas for availability to all residents at MUDs requires compliance with ADA
accessibility regulations. Please check with your State and Local government agencies to understand
and implement the necessary accommodations for people with disabilities.
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The charging station has been UL-certified by the manufacturer and bears the
UL logo for USA and Canada. The relevant declaration of conformity may be
obtained from the manufacturer.
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If you have any suggestions how we can improve our products, or if you see an error, we’d love to hear from
you. You can contact us by going to www.evbox.com/support.
All EVBox manuals can be downloaded from www.evbox.com/manuals.
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This product has the following classification:
Power supply input EV supply equipment permanently connected to AC
supply network.
Power supply output AC EV supply equipment.
EN 1. Introduction
6

Normal environmental conditions Outdoor use.
Access Equipment for locations with unrestricted access.
Mounting method Stationary equipment, surface-mounted on ground, or
ground and walls.
Protection against electric shock Class 1 equipment.
Charging modes Level 2 (US) / Mode 3 (EU).
1. Introduction EN
7

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'" - When using electric products, basic precautions should always be followed, including the
following:
Read these instructions before you install this product. SAVE THESE INSTRUCTIONS.
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Operating Iqon when it indicates an error state, or when Iqon or the charging cables have cracks,
show extensive wear, or have other physical damage, will result in the risk of electric shock, which
will cause severe injuries or death.
• Do not operate Iqon if the enclosure or an EV connector is broken, cracked, open, or shows any
other indication of damage.
• Do not operate Iqon if a charging cable is frayed, has broken insulation, or shows any other
indication of damage.
• In the event of danger and/or an accident, a certified electrician must immediately disconnect
the electrical supply from Iqon.
• See Troubleshooting on page 35 for troubleshooting information.
• Contact evbox.com/support if you suspect that Iqon or the charging cables are damaged.
Extensive exposure of Iqon to water or handling Iqon with wet hands will result in the risk of electric
shock, which will cause severe injuries or death.
• Do not direct powerful jets of water toward or onto Iqon.
• Never operate Iqon with wet hands.
• Do not put the charging plug into any liquid.
EN 2. IMPORTANT SAFETY INSTRUCTIONS
8

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Not following the installation instructions given in this manual will result in the risk of electric shock
to installers and users, which will cause severe injuries or death.
• Read all the instructions before installing or using this product.
• Switch off input power at the power supply cabinet before you install or service Iqon. Keep the
power off until Iqon is fully installed with its covers installed and secured.
• Make sure that connection of electrical power cannot occur during installation. Put up caution
tape and warning signs to mark the working areas. Make sure no unauthorized persons enter
the working areas.
• If you are unsure about how to use Iqon after reading this manual, contact the CPO for more
information.
• Do not allow children to operate Iqon. Adult supervision is required when children are near an
Iqon that is in use.
Installation and servicing of Iqon or its components by non-qualified personnel will result in the risk
of electric shock and damage to Iqon, which will cause severe injury or death.
• The user must not attempt to service or repair Iqon as it does not contain user-serviceable
parts.
• Iqon must only be installed, serviced, repaired or relocated by a qualified electrician.
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Improper usage of Iqon may result in damage to Iqon, which may cause injury or death.
• Read and understand this manual before installing or using Iqon.
• If you are unsure about how to install or use Iqon after reading this manual, contact evbox.com/
support for more information.
• Do not allow children to operate Iqon. Adult supervision is required when children are near an
Iqon that is in use.
• Do not put fingers into the electric vehicle connector.
Using adapters, conversion adapters or cord extensions with Iqon may result in technical
incompatibilities and can result in damage to Iqon, and thus cause injuries or death.
• Use this charging station to charge Level 2 (US) / Mode 3 (EU) compatible electric vehicles only.
• Refer to the vehicle user manual to check if the vehicle is compatible.
2. IMPORTANT SAFETY INSTRUCTIONS EN
9

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Exposure of Iqon to heat sources or flammable substances can result in damage to Iqon, and thus
cause injuries or death.
• Make sure that Iqon or the charging cables never come into direct contact with heat sources.
• Do not use explosive or readily flammable substances near Iqon.
Using Iqon under conditions not specified in this manual may result in damage to Iqon, which may
cause injury or death.
• Only use Iqon under the specified operating conditions, see Specifications on page 12.
To reduce the risk of fire, connect only to a circuit provided with 40 amperes maximum branch
circuit overcurrent protection in accordance with the ANSI/NFPA 70 National Electrical Code and/or
CSA C22.1 - 15 Canadian Electrical Code, Part 1
This product must be connected to a grounded, metal, permanent wiring system, or an equipment-
grounding conductor must be run with the circuit conductors and connected to the equipment
grounding terminal on the product
Use 8 AWG, 75°C (167°F) copper wire only.
Service replaceable fuses:
• Disconnect power at the power supply cabinet before changing the fuse.
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Obey the following guidelines when moving and storing Iqon:
• An Iqon in its packing weighs 95 kg (210 lbs). Only lift and move a packaged Iqon using suitable
lifting apparatus.
• An unpacked Iqon weighs 85 kg (188 lbs). Only lift and move an unpacked Iqon using a lifting sling
or cable attached to the lifting eyes on Iqon, and using suitable lifting apparatus, as described in
this manual.
• Never lift Iqon using its charging cables, connectors, covers or frame.
• Disconnect input power before removing the charging station for storage or relocation.
• Only transport and store the charging station in its original packaging. No liability can be accepted
for damage incurred when the product is transported in non-standard packaging.
• Store the charging station in a dry environment in the temperature and humidity ranges given in
the specifications.
EN 2. IMPORTANT SAFETY INSTRUCTIONS
10

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The Iqon charging station is compatible with all Level 2 (US) / Mode 3 (EU) electric vehicles and is designed for
both indoor and outdoor use. The charging station is connected to a Charging Management Platform (CMP)
for the registration of the number of kilowatt-hours (kWh) used per charging session.
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1. Top cover.
2. Display.
3. Bottom cover.
4. Charging cable.
5. LED ring.
6. Charging cable locking mechanism.
7. Charger box.
8. Lifting eyes.
9. Side panel.
10. Holder.
11. Installer box.
3. Product features EN
11

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Iqon is either a Hub model or a Satellite model.
A Hub model can connect up to 20 connectors (1 Hub and 9 Satellites, each with two connectors) to a CMP.
The Hub uses either a pre-programmed SIM to connect to the CMP through a telephone network, or a Wi-Fi
connection to a local Wi-Fi router.
A Satellite model does not have a SIM, a Wi-Fi connection, or Bluetooth.
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Power line electrical input 2x 7.2 kW (1-phase/split-phase 240 V AC, 30 A per cable).
Electrical output 2x 7.2 kW.
Charging mode Level 2 (UL2594) / Mode 3 EVSE (IEC 61851).
Fixed charging cable 2x Type 1 (SAE J1172) fixed cables - fully sealed.
Charging cable length 5.5 m (18 ft).
Optional metering Dual UL-certified kWh meter with California Title 24
compliance for service metering.
System lighting Day-and-night mode, automatic brightness, automatic and
touch system wake-up.
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Safety
Safety Class I (the charging station is supplied with a
ground terminal for safety).
Overvoltage Category III.
Ground leakage detection CCID 20 mA AC per outlet.
Surge protection 6 kV.
Black-out protection Return to previous status after power loss.
Operating temperature range -30 °C to +45 °C (-22 °F to +113 °F).
EN 3. Product features
12

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Operating humidity (non-regulating) 85 % at 45 °C (113 °F) (non-condensing).
Maximum installation altitude 2000 m above sea level.
Enclosure degree of protection IP54 / IK10 / UL 50E (Type 3R).
Certification UL 2594, UL 2231-2, UL 1998-3, UL 991, cULus, Energy
Star, FCC.
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Authorization RFID, QR code, and Autostart.
Communication standard Dual band Wi-Fi 2.4/5 GHz, Bluetooth 4.0 for
configuration with the EVBox Connect app, GPS.
Communication protocol to backend OCPP 1.5 S / 1.6 S / 1.6 J.
Smart Charging using the MAX
protocol RS485.
Charging station configuration Using EVBox Connect app.
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Plastic materials UL 94 – 5V / US-FMVSS / ISO 3795 passed, DIN 53438 F1/
K1.
Locking holster Quantity 2.
Display 20 cm (8 in) LCD full color screen (768x1024) with
capacitive touch, sunlight readable.
Status indication 2 LED rings, 1 per connector.
Dimensions See Dimensions on page 14.
Weight (kg) • 85 kg (188 lbs).
• 95 kg (210 lbs) in packaging.
Mounting Ground mount: free-standing, wall-supported, or back-to-
back.
3. Product features EN
13

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EN 3. Product features
14

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1. Iqon charging station.
2. Bracket, 2x.
3. Baseplate, 50 mm (1.97 in).
4. Iqon documentation.
5. Key to open covers.
6. Protection shield.
7. Lifting shield.
8. Small components (including optional parts to
cover various installation requirements).
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Depending on the installation, the following components can also be required. Contact your supplier to order
the optional components.
6;- The installer is responsible for supplying the power cables, data cables and any minor items
required for the installation.
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3. Product features EN
15

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The following recommendations are a guide to help you prepare for the installation of the EVBox Iqon
charging station.
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Improper installation of Iqon may result in damage, which may cause injury or death. You must read
and obey the safety precautions at the beginning of this manual before you install, service or use your
EVBox charging station. The installer must ensure that the charging station is installed in accordance
with the relevant country-specific standards and local regulations.
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• Calculate the existing electrical load to find the maximum operating current for the charging
station installation.
• Calculate the distance from the power supply cabinet to the charging station installation to
determine the voltage drop. Local regulations may be applicable and can vary depending upon
the region or country.
• Obtain all necessary permits from the local authority that has jurisdiction.
• Use 8 AWG, 75°C (167°F) copper wire only.
• Refer to local wiring regulations to select the conductor sizes.
• Make sure that there is the specified free space around the charging station for ventilation
purposes.
• Use the correct tools and provide sufficient material resources and protection measures.
• Make sure that there is good cellular reception on the applicable frequency bands (see
specification sheet for more details) and/or good Wi-Fi reception where the Hub charging station
will be installed.
• Prepare the installation areas with the correct power wiring for each charging station and the
network cabling between the Satellite charging stations and the Hub charging station.
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Position the charging station, where possible, in surroundings where it is not exposed to extreme heat and
sunlight. Where necessary, protect the charging station with barriers to prevent damage by vehicle collision.
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There must be a minimum free space around the charging station.
EN 4. INSTALLATION INSTRUCTIONS
16