EVBox Wall box Series User manual

(EN) User manual 4
(DE) Benutzerhandbuch 15
(FR) Manuel d’utilisation 26
(ES) Manual de usuario 37
(NL) Gebruikershandleiding 48
(NO) Brukerhåndbok 59
(IT) Manuale utente 70
(PT) Manual do utilizador 81
(PL) Instrukcja obsługi użytkownika 92
WALL BOX
Part number: 9835662780

3
(EN) User manual 4
(DE) Benutzerhandbuch 15
(FR) Manuel d’utilisation 26
(ES) Manual de usuario 37
(NL) Gebruikershandleiding 48
(NO) Brukerhåndbok 59
(IT) Manuale utente 70
(PT) Manual do utilizador 81
(PL) Instrukcja obsługi użytkownika 92
WALL BOX
Part number: 9835662780

User manual
WALL BOX
Part number: 9835662780

5
Contents
Contents 5
Safety precautions 6
Product description 7
Components & features 8
Activate wall box 9
Troubleshooting 11
Declaration of conformity 14
Part number: 9835662780

6
Safety precautions
EN
Warning: Risk of electric shock.
• Read the supplied documentation carefully to familiarize yourself with all safety
instructions and regulations before using this product.
• This product is designed and tested in accordance with international standards.
• The use of this product is limited to those applications it is designed for.
• Installation, maintenance and repairs of this product are only to be performed by
qualied personnel.
• Incorrect installation or repairs may cause hazardous situations for the user of this
product.
• This product is used in combination with a power source.
• Always switch off power before any maintenance activity.
• This product contains no user-serviceable parts. Consult your distributor for more
information. Do not attempt to service or repair the wall box yourself!
• Make sure that the product is only used under the correct operating conditions.
• Make sure that the main power is disconnected before storing or transporting
this product.
• Make sure that the power line to wall box is installed on a dedicated circuit
breaker (MCB) on your service panel. The installation, including the residual-
current device (RCD), must be according to local regulations and IEC 60364. The
MCB rating must must not exceed the current rating of the wall box or the power
supply cable within the installation. In case the maximum current rating of the
wall box is higher than the current allocated for the wall box, the installer must
adjust the internal current rating of the wall box using the EVBox Connect App
(which must be installed on their mobile device).
• To maximize the power output of the wall box, install the wall box in
surroundings not subject to extreme sunlight, this reduces de-rating of the wall
box due to excessive temperatures.
• Store this product in a dry environment; the storage temperature must be
between -25 °C and +60 °C.
• The installing party must always ensure that the wall box is installed according to
the local regulations. The installation settings of the service panel must always be
adjusted by a qualied electrician.
• The supplier is not responsible for any damage that occurs if this product is
transported in a different packaging than the packaging in which the product was
originally supplied.
Part number: 9835662780

7
EN
Product description
Product conguration
The table below contains the available product congurations for the wall box. This manual covers
the wall box versions with xed charging cable. For wall box models with socket and shutter (refer-
ence number 9835663080 and 9835662680), see the installation manual for wall box with socket and
shutter.
PSA Power Vehicle connections
(IEC 62196)
Connectivity
PSA
reference
number
PSA
description
Installation Maximum
output
power
Fixed cable
6m. with
charge
plug type 2
Socket
type
2 with
shutter
Auto-
start
default
Back-
end
ready
9835662980 WALL BOX
11 kW C
3P+N+PE
- 16 A -
230/400 Vac
11 kW • - • -
9835663180 SMART
WALL BOX
7,4 kW C
1P+N+PE -
32 A - 230
Vac
7,4 kW • - - •
9835662780 SMART
WALL BOX
11 kW C
3P+N+PE
- 16 A -
230/400 Vac
11 kW • - - •
9835663080 WALL BOX
7,4 kW S
1P+N+PE -
32 A - 230
Vac
7,4 kW - • • -
9835662680 SMART
WALL BOX
22 kW S
3P+N+PE
- 32 A -
230/400 Vac
22 kW - • - •
Part number: 9835662780

8
Components & features
Charging cable
The charging cable is compat-
ible with all types of electric
vehicles with type 2 charging
plug that can handle capaci-
ties for 7.4 kW or 11 kW.
Card/key fob reader
This is the area where you
scan your charge card or
key fob for WALL BOX with
activated RFID card/keyfob
or SMART wall boxes. The
wall box reads the data from
your card to start or stop a
charging session.
Operating system
Start and stop your
charging session ac-
cording to your wall box
model:
WALL BOX:
Plug your charging
cable into the car to start
charging.
WALL BOX with activated
RFID card/ keyfob:
Plug your charging cable
into the car and hold your
RFID card/key fob in front
of RFID reader to start
charging.
SMART WALL BOX:
Equipped with Wi-Fi,
UMTS and kWh meter.
Plug your charging cable
into the car and hold your
RFID card/key fob in front
of RFID reader to start
charging and track your
sessions online.
2
3
4
5
Housing
The wall box consists of a
wall dock, a wall box and a
charging cable.
The wall box is designed with
rugged, high-impact strength
plastics that make its housing
durable, robust, weather-resis-
tant and wear-resistant.
LED indicator.
This smart status indicator
helps you understand what
the wall box is doing at all
times.
EN
Product Classication
• EV Supply Equipment connected to AC supply network
• Electric connection method: permanently connected
• AC EV Supply Equipment
• Outdoor use
• Equipment for locations with non-restricted access
• Stationary equipment, mounted on walls, poles or equiva-
lent means: surface mounted
• Class I Equipment
• Mode 3 EVSE
• Operating temperature range: -25°C to 45°C
• Enclosure ratings: IP55, IK10
5
4
3
2
1
Part number: 9835662780

9
EN
Activate wall box
Note: You can use your smart wall box also without RFID card/key fob.
For regular wall box models, the activation of the wall box is not applicable.
The EVBox Connect App is designed for both installers and users and to adjust the wall box settings
(e.g. setting of maximum amperage or adding/activating RFID cards/key fobs).
To nd out more about the App features, please refer to the EVBox Connect App manual.
The Smart Wall Box App is a management App for electric vehicle charging stations.
The App allows both charging station owners and electric vehicle drivers to easily start/stop, track
and invoice charging sessions. It also enables station owners to take full control over the energy
consumption of their charging stations.
For more information about the App features, please refer to the Smart Wall Box App manual.
Please refer to the table on next page for the step-by-step instructions for both Apps.
Please refer to ifz-berlin.de/#/instructions for the latest manuals.
Tools you need to activate the wall box
EVBox Connect App
Smart Wall Box App*
*Applicable for Smart Wall Box only
Part number: 9835662780

10
EN
Wallbox
Descrip-
tion/
reference
number
WALL BOX 7,4 kW S / 9835663080 SMART WALL BOX 22 kW S /
9835662680*
(factory setting)
non active RFID
(factory setting)
active RFID
(user setting)
Activation Not applicable 1. Turn on the power to the
wall box.
2. Download the EVBox
Connect App.
3. Enable Buetooth on your
mobile device. Pair the wall
box with a mobile device
via Bluetooth.
4. Add a charge card or key
fob by entering its ID into
the EVBox Connect App
under “Cards” menu.
Note: You can nd the wall
box ID and security code on
the label inside the cardboard
folder. The charge card and
key fob are also located in the
cardboard folder.
1. Make sure that the power to the
wall box is off.
2. The user to download the Smart
Wall Box App.
3. The user to set up an user
account for the wall box to be
installed in the back-end.
4. The user to register the wall box
in the Smart Wall Box Backend
using the wall box ID (EVB-
PXXXXXXXX).
5. The user to register the charge
card/key fob using the contract
ID (NL-EVB-XXXXXXXX) in the
Smart Wall Box Backend.
6. Turn on the power to the wall
box.
Congura-
tion
Not applicable Select the option “Charge
using charging card“ under
“charging settings” menu in
the EVBox Connect App.
Note: Select the option
“Autostart“ under “charging
settings” menu in the EVBox
Connect App. in order to
disable/enable the charging
card usage.
For more information, please refer
to the Smart Wall Box App manual.
Charging Start charging:
• Plug in the
charging cable
on the EV side
Stop charging:
• Unplug the
charging cable
on the EV side
Refer to the vehicle’s
user manual
Note: RFID reader is
not active.
Note: Charging
sessions are not
logged.
Start charging:
• Plug in the charging cable
on the EV side
• Scan your charge card/
key fob
•Scan your charge card/
key fob
• Unplug the charging cable
on the EV side
Note: RFID reader is active.
Note: Charging sessions are
not logged.
Start charging:
• Plug in the charging cable on
the EV side
• Scan your charge card/key fob
Stop charging:
• Scan your charge card/key fob
• Unplug the charging cable on
the EV side
Note: RFID reader is active.
Note: Charging sessions are
logged.
*The SMART WALL BOX can be congured as a standard WALL BOX using the EVBox Connect App.
Part number: 9835662780

11
EN
Troubleshooting
What you see What it means What to do
LED ring off
or green
Wall box is ready for use. Plug the charging cable into the wall box.
LED ring
green, ashing
Your charge card is being
veried.
Wait until LED ring turns blue.
LED ring
yellow
The car is fully charged. Unplug the charging cable on the EV side.
Refer to the vehicle’s user manual.
LED ring
yellow, ashing
Charging session is in queue
(applicable in the Smart
Charging environment only).
When power becomes available, charging will
start or resume, and the LED ring will turn blue.
LED ring
blue
Wall box is charging the car. The car is charging.
LED ring
red
Wall box is experiencing
an error.
Check the troubleshooting chapter in this man-
ual for solutions. If this does not solve the issue,
contact your installer or supplier.
LED ring
red, ashing
Your charge card is not
authorized to charge.
Check the troubleshooting chapter in this man-
ual for solutions. If this does not solve the issue,
contact your installer or supplier.
LED ring
purple, ashing
The wall box identies itself
to the user during the blue-
tooth pairing process
Continue the bluetooth pairing process.
Led ring status
Part number: 9835662780